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At a Glance
Market Segments
Small-Business (75.6% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
LogMeIn Pro
Star Rating
(85)4.4 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about LogMeIn ProTeamViewer
Star Rating
(3,712)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to LogMeIn Pro. Users appreciate its ease of use and reliable connection quality, making it a preferred choice for remote support and collaboration.
- Users say that TeamViewer's features, such as screen sharing and file transfer, are particularly beneficial for remote work. One reviewer highlighted how the ability to quickly connect to devices and share screens helps explain complex issues effectively.
- According to verified reviews, LogMeIn Pro has a strong presence in the small business segment, with users noting its ability to connect securely and consistently with remote computers. This reliability is crucial for businesses that require uninterrupted access to their systems.
- Reviewers mention that TeamViewer's implementation process is straightforward, with many users praising its intuitive onboarding wizard. This ease of setup contrasts with LogMeIn Pro, which, while also rated positively, does not receive the same level of enthusiasm for its onboarding experience.
- Users highlight that TeamViewer's support quality is commendable, with a focus on real-time assistance across different operating systems. In comparison, while LogMeIn Pro offers solid support, some users feel it could improve in this area, as reflected in their slightly lower support ratings.
- Reviewers note that while both products offer similar features like unattended access and file sharing, TeamViewer's overall performance and user satisfaction ratings suggest it may be the better option for those seeking a comprehensive remote desktop solution.
Pricing
Entry-Level Pricing
LogMeIn Pro
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
LogMeIn Pro
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
9.2
56
9.1
2,982
Ease of Use
9.2
57
9.1
3,125
Ease of Setup
9.4
18
9.1
928
Ease of Admin
9.6
19
8.9
677
Quality of Support
8.4
47
8.7
2,560
Has the product been a good partner in doing business?
9.3
18
8.6
634
Product Direction (% positive)
6.4
52
8.7
2,876
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
Not enough data
8.9
864
Not enough data
8.5
787
Not enough data
9.2
936
|
Verified
Not enough data
8.8
835
|
Verified
Conferencing Options
Not enough data
8.7
798
|
Verified
Not enough data
8.7
810
|
Verified
Not enough data
8.7
793
|
Verified
Application Tools
Not enough data
8.8
871
|
Verified
Not enough data
8.9
826
|
Verified
Not enough data
8.7
808
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
39
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
Not enough data
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
550
Not enough data
9.1
542
Not enough data
8.9
492
Not enough data
9.0
518
Not enough data
8.9
502
Not enough data
9.0
509
Maintenance
Not enough data
9.0
505
Not enough data
8.9
472
Communication
Not enough data
9.0
502
Not enough data
8.6
448
Not enough data
8.7
451
Not enough data
8.8
472
Security
Not enough data
9.0
464
Not enough data
9.0
469
Device Support
Not enough data
8.9
498
Not enough data
9.1
505
Not enough data
9.1
505
Performance
Not enough data
9.0
476
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
31
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
28
8.8
1395
8.7
25
8.7
1306
8.1
25
8.6
1302
8.2
18
8.6
1283
8.2
20
8.7
1320
8.7
29
8.7
1393
8.8
33
8.9
1460
Platform
9.0
32
8.9
1407
8.9
35
8.7
1367
8.5
29
8.7
1332
9.1
39
9.1
1495
Security
8.3
21
8.6
1194
8.4
29
8.8
1340
8.7
30
8.7
1283
Categories
Categories
Shared Categories
LogMeIn Pro and TeamViewer are categorized as Remote Desktop
Unique Categories
LogMeIn Pro has no unique categories
Reviews
Reviewers' Company Size
LogMeIn Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
13.4%
Construction
8.5%
Legal Services
6.1%
Financial Services
6.1%
Computer Software
4.9%
Other
61.0%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Alternatives
Discussions
How do I print from a remote computer
1 Comment
RF
Your local printers should appear in your printer list, but I’ve never gotten it to actually print on my local printer. It looks like it’s working but...Read more
How secure is LogMeIn pro?
1 Comment
DC
Logmein Pro can be trusted with your sensitive information. We have used it business to business for years. You are notified EVERY TIME someone logs in.Read more
LogMeIn Pro has no more discussions with answers
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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