Compare LogMeIn Pro and Syncro 
Featured Products
At a Glance
Market Segments
Small-Business (75.6% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
No pricing available
$129.00 Per Month
LogMeIn Pro
Star Rating
(85)4.4 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about LogMeIn ProSyncro
Star Rating
(464)4.5 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Syncro excels in providing a comprehensive toolset for IT management, allowing users to manage inventory, invoicing, and remote assistance all in one place. This all-in-one functionality is particularly praised by IT managers who find it invaluable for overseeing both onsite and remote work.
- Users say that LogMeIn Pro offers reliable and secure connections to remote computers, making it a solid choice for those who prioritize consistent access to their files while traveling. Reviewers appreciate the peace of mind it provides, especially with features like VPN support.
- According to verified reviews, Syncro's ticketing portal is highlighted as a standout feature, helping IT companies manage support requests efficiently. Users find this functionality essential for maintaining smooth operations and enhancing customer service.
- Reviewers mention that LogMeIn Pro shines in its ease of setup and administration, with many users noting a straightforward onboarding process that allows them to get started quickly. This is particularly beneficial for small businesses looking to implement remote access solutions without extensive technical knowledge.
- G2 reviewers indicate that while Syncro has a slightly lower score in user satisfaction metrics, it still provides a robust platform for managed service providers (MSPs), with features like scripting and PowerShell integration that enhance its utility for IT professionals.
- Users report that LogMeIn Pro's focus on remote access is complemented by its strong performance in cross-platform access, allowing users to connect seamlessly across different devices. This flexibility is a key advantage for those who work in diverse environments.
Pricing
Entry-Level Pricing
LogMeIn Pro
No pricing availableSyncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
LogMeIn Pro
No trial information availableSyncro
Free Trial is available
Ratings
Meets Requirements
9.2
56
8.8
344
Ease of Use
9.2
57
8.8
351
Ease of Setup
9.4
18
8.7
310
Ease of Admin
9.6
19
8.9
258
Quality of Support
8.4
47
8.5
318
Has the product been a good partner in doing business?
9.3
18
9.1
253
Product Direction (% positive)
6.4
52
9.0
342
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
Not enough data
8.8
284
Not enough data
8.5
278
Not enough data
8.2
273
Not enough data
8.1
282
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
Not enough data
8.7
277
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.9
28
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Customer Management
Not enough data
8.4
157
Not enough data
7.0
147
Not enough data
6.2
145
Not enough data
7.4
153
Project Management
Not enough data
6.1
148
Not enough data
6.2
149
Not enough data
6.5
145
Not enough data
6.6
144
Accounting
Not enough data
6.9
145
Not enough data
7.7
154
Not enough data
7.2
153
Not enough data
6.3
139
Not enough data
6.1
137
Portfolio Management
Not enough data
6.3
137
Not enough data
6.2
136
Not enough data
6.3
138
Not enough data
6.1
134
Analytics
Not enough data
6.2
133
Not enough data
7.3
147
Not enough data
6.6
134
Administration
Not enough data
7.5
150
Not enough data
7.3
147
Not enough data
8.0
147
Platform
Not enough data
7.7
143
Not enough data
7.0
132
Not enough data
9.0
147
Not enough data
6.8
143
Not enough data
5.0
134
Generative AI
Not enough data
5.2
52
Not enough data
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Administration
Not enough data
8.4
205
Not enough data
8.4
201
Not enough data
7.2
183
Not enough data
8.9
209
Not enough data
8.2
198
Not enough data
8.1
202
Maintenance
Not enough data
8.9
215
Not enough data
7.6
176
Communication
Not enough data
8.0
193
Not enough data
5.1
164
Not enough data
5.0
165
Not enough data
6.2
171
Security
Not enough data
7.9
177
Not enough data
8.0
181
Device Support
Not enough data
6.6
181
Not enough data
7.8
188
Not enough data
7.7
192
Performance
Not enough data
7.8
203
Generative AI
Not enough data
5.6
86
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
28
8.4
189
8.7
25
8.6
198
8.1
25
8.5
199
8.2
18
7.0
173
8.2
20
7.3
164
8.7
29
9.2
197
8.8
33
8.5
190
Platform
9.0
32
8.0
189
8.9
35
Feature Not Available
8.5
29
8.0
188
9.1
39
Feature Not Available
Security
8.3
21
Feature Not Available
8.4
29
Feature Not Available
8.7
30
Feature Not Available
Categories
Categories
Shared Categories
LogMeIn Pro and Syncro are categorized as Remote Desktop
Unique Categories
LogMeIn Pro has no unique categories
Syncro is categorized as Remote Monitoring & Management (RMM), Remote Support, Professional Services Automation, and Endpoint Management
Reviews
Reviewers' Company Size
LogMeIn Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
13.4%
Construction
8.5%
Financial Services
6.1%
Legal Services
6.1%
Computer Software
4.9%
Other
61.0%
Information Technology and Services
54.4%
Computer & Network Security
24.8%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.2%
Discussions
How do I print from a remote computer
1 Comment
RF
Your local printers should appear in your printer list, but I’ve never gotten it to actually print on my local printer. It looks like it’s working but...Read more
How secure is LogMeIn pro?
1 Comment
DC
Logmein Pro can be trusted with your sensitive information. We have used it business to business for years. You are notified EVERY TIME someone logs in.Read more
LogMeIn Pro has no more discussions with answers
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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