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# LogMeIn Pro vs LogMeIn Rescue Comparison - What are their main differences?

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LogMeIn ProLogMeIn Rescue[+ Add Product](#)

Pricing

**LogMeIn Pro**
No pricing available

**LogMeIn Rescue**
Free Trial

**Contact Us** · Rescue Enterprise

**Pricing Insights**
from reviews

Time to Implement

**LogMeIn Pro**
2 months

Based on 13 responses

**LogMeIn Rescue**
1 monthFaster

Based on 15 responses

Return on Investment

**LogMeIn Pro**
22 months

Based on 12 responses

**LogMeIn Rescue**
14 months8 months sooner

Based on 13 responses

Perceived Cost

**LogMeIn Pro**
$$$$$

**LogMeIn Rescue**
$$$$$

Average Discount

**LogMeIn Pro**
Not enough reviews yet

**LogMeIn Rescue**
9%

 ![LogMeIn Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2c7c11cde88f7398e24c9fb602516195/goto-logmein-pro.png "LogMeIn Pro")

 ![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue")

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**Pros & Cons**
from reviews

**LogMeIn Pro**
Not enough data

**LogMeIn Rescue**
[
Ease of Use (5)
](https://www.g2.com/products/logmein-rescue/reviews?filters%5Bsentiment_snippet%5D=1082848&qs=pros-and-cons#reviews)[
Remote Access (4)
](https://www.g2.com/products/logmein-rescue/reviews?filters%5Bsentiment_snippet%5D=1083807&qs=pros-and-cons#reviews)[
Expensive (3)
](https://www.g2.com/products/logmein-rescue/reviews?filters%5Bsentiment_snippet%5D=1083420&qs=pros-and-cons#reviews)[
Feature Limitations (2)
](https://www.g2.com/products/logmein-rescue/reviews?filters%5Bsentiment_snippet%5D=2267569&qs=pros-and-cons#reviews)

Integrations

**LogMeIn Pro**
Not enough data

**LogMeIn Rescue**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6baa37f3fd778d1adc429bf82873583/agiloft-agiloft-contract-management-suite%282%29.png "Product Avatar Image")

Agiloft Contract Management...

](https://www.g2.com/products/agiloft-agiloft-contract-management-suite/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fe68a4b30c295f2cb99e52be20e0e26/autotask.png "Product Avatar Image")

Autotask

](https://www.g2.com/products/autotask/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ef1e344df8caaf1ec0f791abb5611714/connectwise-rmm.png "Product Avatar Image")

ConnectWise RMM

](https://www.g2.com/products/connectwise-rmm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image")

Freshdesk

](https://www.g2.com/products/freshdesk/reviews)[
View all
](https://www.g2.com/products/logmein-rescue/integrations)

Screenshots

**LogMeIn Pro**
No screenshot available

**LogMeIn Rescue**
 ![LogMeIn Rescue screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/77480/WebTC%282%29.png)

**Ratings**
from reviews

Meets Requirements

**LogMeIn Pro**

9.2

9.256

**LogMeIn Rescue**

9.2

9.2188

Ease of Use

**LogMeIn Pro**

9.2

9.257

**LogMeIn Rescue**

9.1

9.1187

Ease of Setup

**LogMeIn Pro**

9.4

9.418

**LogMeIn Rescue**

9.3

9.3120

Ease of Admin

**LogMeIn Pro**

9.6

9.619

**LogMeIn Rescue**

9.0

9.089

Quality of Support

**LogMeIn Pro**

8.4

8.447

**LogMeIn Rescue**

8.8

8.8168

Has the product been a good partner in doing business?

**LogMeIn Pro**

9.3

9.318

**LogMeIn Rescue**

9.1

9.186

Product Direction (% positive)

**LogMeIn Pro**

6.4

6.452

**LogMeIn Rescue**

8.4

8.4172

**Features**
ratings from reviews

Remote Desktop[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

8.6

49

9.2

93

Administration

Usage Information

8.5

28

9.0(won by 0.5)

60

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Active Directory Integration

8.7

25

8.9(won by 0.2)

49

Diagnostics

8.1

25

9.0(won by 0.9)

60

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Session Recording

8.2

18

9.0(won by 0.8)

56

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Session Transfer

8.2

20

9.4(won by 1.2)

62

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Unattended Access

8.7

29

9.3(won by 0.6)

60

 (There is a greater than 0.5 difference between this product's rating and its competitors)

File Sharing

8.8

33

9.3(won by 0.5)

67

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Screen Sharing

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

Cross-Platform Access

9.0

32

9.3(won by 0.3)

60

Mobile Device Access

8.9(won by 0.5)

35

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

52

Applications Management

8.5

29

9.2(won by 0.7)

53

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Remote Access/Control

9.1

39

9.4(won by 0.3)

72

Communication Management

Not enough data

Not enough data

Multiple Monitor Access

Not enough data

Not enough data

Security

Remote Wipe

8.3

21

9.4(won by 1.1)

40

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Device Management

8.4

29

9.3(won by 0.9)

46

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Device Enrollment

8.7

30

9.2(won by 0.5)

44

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Compliance Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Print Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Additional Functionality

Role-Based Permissions

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Remote Printing

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Desktop Virtualization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

Diagnostics Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Co-Browsing[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

9.1

8

Administration

Access Control

Not enough data

9.4(won by default)

8

Web Page Navigation

Not enough data

9.0(won by default)

7

Real Time Assistance

Not enough data

9.2(won by default)

8

Security

Data Security

Not enough data

9.5(won by default)

7

Data Masking

Not enough data

8.3(won by default)

6

Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

Not enough data

9.0

71

Administration

Screen Sharing

Not enough data

9.7(won by default)

55

File Sharing

Not enough data

9.6(won by default)

47

Session Recording

Not enough data

9.1(won by default)

42

Unattended Remote Access

Not enough data

9.0(won by default)

42

Multi - Session Handling

Not enough data

9.1(won by default)

47

Multi-Monitor Support

Not enough data

8.9(won by default)

45

Maintenance

Remote Reboot

Not enough data

9.3(won by default)

44

Remote Printing

Not enough data

8.9(won by default)

34

Communication 

Text Chat

Not enough data

9.3(won by default)

47

VoIP

Not enough data

8.1(won by default)

32

Video Conference Call

Not enough data

8.0(won by default)

34

Screen Annotations

Not enough data

8.9(won by default)

40

Security

Data Encryption

Not enough data

9.3(won by default)

42

Compliance

Not enough data

9.0(won by default)

40

Device Support

Mobile Device Access

Not enough data

8.3(won by default)

42

Multi-Platform Support

Not enough data

8.7(won by default)

44

Cross-Platform

Not enough data

8.6(won by default)

45

Video Support

Not enough data

Not enough data

Performance

Reporting

Not enough data

9.0(won by default)

43

Additional Functionality

Remote Access/Control

Not enough data

9.8(won by default)

8

Remote Monitoring & Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Session Transfer

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

API

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Help Desk[Hide 74 FeaturesShow 74 Features](javascript:void(0);)

Not enough data

8.8

111

Ticket and Case Management

Ticket Creation User Experience

Not enough data

8.7(won by default)

53

|

Verified

Workflow

Not enough data

9.0(won by default)

54

|

Verified

Service Level Agreement (SLA) Management

Not enough data

9.2(won by default)

42

Attachments/Screencasts

Not enough data

9.2(won by default)

59

|

Verified

Ticket Collaboration

Not enough data

9.0(won by default)

47

|

Verified

Ticket Response User Experience

Not enough data

8.7(won by default)

51

|

Verified

Automated Response

Not enough data

Feature Not Available

Customer/Contact Database

Not enough data

Feature Not Available

Workflow Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Inbox Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

8.0(won by default)

11

AI Text Summarization

Not enough data

8.6(won by default)

11

Generative AI

Not enough data

Not enough data

Agentic AI - Help Desk

Autonomous Task Execution

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Communication Channels

Customer Portal

Not enough data

8.8(won by default)

55

|

Verified

Email to Case

Not enough data

8.6(won by default)

46

Live Chat Support

Not enough data

9.2(won by default)

70

|

Verified

Social Media Integration

Not enough data

Feature Not Available

Voice

Not enough data

Feature Not Available

Video Chat

Not enough data

Not enough data

Platform

Reporting

Not enough data

8.9(won by default)

55

|

Verified

Activity Dashboard

Not enough data

8.9(won by default)

53

|

Verified

Customization 

Not enough data

8.9(won by default)

36

|

Verified

User, Role, and Access Management

Not enough data

9.0(won by default)

38

|

Verified

Third-Party Integrations

Not enough data

9.1(won by default)

30

|

Verified

Mobile User Support

Not enough data

8.4(won by default)

37

|

Verified

Mobile Access

Not enough data

Not enough data

Additional Functionality

Automated Routing

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Task Automation

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Language Detection

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Macros/Templated Responses

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Service Desk[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

Not enough data

8.7

59

Incident Management

Automate Ticket Routing

Not enough data

8.7(won by default)

25

Ticket Prioritization

Not enough data

8.8(won by default)

26

Ticket Notifications

Not enough data

8.5(won by default)

29

Knowledge Base

Not enough data

8.3(won by default)

33

Knowledge Base/Ticket Integration

Not enough data

8.6(won by default)

28

Real-Time Notifications

Not enough data

Not enough data

Reporting

Dashboards

Not enough data

8.9(won by default)

40

Time Tracking

Not enough data

8.8(won by default)

39

Surveys

Not enough data

8.8(won by default)

27

Activity Tracking

Not enough data

Not enough data

Access & Usability

Mobile

Not enough data

8.5(won by default)

36

Self Service

Not enough data

8.9(won by default)

36

Active Directory

Not enough data

9.0(won by default)

30

Multi-Channel Access

Not enough data

9.1(won by default)

32

Mobile Access

Not enough data

Not enough data

Agentic AI - Service Desk

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Project Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

CMDB

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

IT Risk Management

Not enough data

Not enough data

Service Catalog

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Localization Automation

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customer Support

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Release & Deployment

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

API

Not enough data

Not enough data

IT Asset Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Remote Video Support[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

Not enough data

Not enough data

Remote Support - Remote Video Support

Video Control

Not enough data

Not enough data

Live Feed

Not enough data

Not enough data

Video Interaction

Not enough data

Not enough data

Content - Remote Video Support

Content Management

Not enough data

Not enough data

Instruction

Not enough data

Not enough data

Platform - Remote Video Support

Omni-channel

Not enough data

Not enough data

Self-Service

Not enough data

Not enough data

Usability

Not enough data

Not enough data

ServiceNow Store Apps[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

Not enough data

ServiceNow Apps

ServiceNow Integration

Not enough data

9.2(won by default)

6

Value

Not enough data

8.3(won by default)

6

Agentic AI - ServiceNow Store Apps

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![LogMeIn Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2c7c11cde88f7398e24c9fb602516195/goto-logmein-pro.png "LogMeIn Pro")](https://www.g2.com/products/goto-logmein-pro/reviews)

LogMeIn Pro

Small-Business(50 or fewer emp.)

75.6%

Mid-Market(51-1000 emp.)

22.0%

Enterprise(\> 1000 emp.)

2.4%

[![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue")](https://www.g2.com/products/logmein-rescue/reviews)

LogMeIn Rescue

Small-Business(50 or fewer emp.)

32.9%

Mid-Market(51-1000 emp.)

42.5%

Enterprise(\> 1000 emp.)

24.7%

Small-Business

(50 or fewer emp.)

75.6%

32.9%

Mid-Market

(51-1000 emp.)

22.0%

42.5%

Enterprise

(\> 1000 emp.)

2.4%

24.7%

Reviewers' Industry

[![LogMeIn Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2c7c11cde88f7398e24c9fb602516195/goto-logmein-pro.png "LogMeIn Pro")](https://www.g2.com/products/goto-logmein-pro/reviews)
LogMeIn Pro

Accounting

13.4%

Construction

8.5%

Financial Services

6.1%

Legal Services

6.1%

Computer Software

4.9%

Other

61.0%

[![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue")](https://www.g2.com/products/logmein-rescue/reviews)
LogMeIn Rescue

Information Technology and Services

25.0%

Computer Software

10.8%

Computer & Network Security

7.1%

Accounting

4.2%

Financial Services

3.3%

Other

49.5%

FAQs

## LogMeIn Pro vs LogMeIn Rescue FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between LogMeIn Rescue vs LogMeIn Pro?

LogMeIn Rescue is distinguished from LogMeIn Pro by its higher G2 rating, stronger support for remote support use cases, and a larger review base, while LogMeIn Pro is rated higher for ease of administration.

| | [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) | [LogMeIn Pro](https://www.g2.com/products/goto-logmein-pro/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.6/5 (209 reviews) | 4.4/5 (85 reviews) |
| Largest Segment | Mid-Market | Small-Business |
| Ease of Setup score | 9.2 | 9.4 |
| Quality of Support score | 8.8 | 8.4 |
| Top Reviewer-Cited Strength | Ease of Use (5 all-time mentions) | — |

### How do the pricing models of LogMeIn Rescue and LogMeIn Pro compare?

LogMeIn Rescue is rated higher for value by reviewers, with a stronger satisfaction score on price and cost-related dimensions compared to LogMeIn Pro.

- **LogMeIn Rescue:** In recent reviews, several reviewers note that while LogMeIn Rescue is considered expensive, they feel the features and reliability justify the cost for enterprise-grade remote support.
- **LogMeIn Pro:** Recent reviewers frequently mention that LogMeIn Pro's pricing has increased significantly over time, with some expressing dissatisfaction about value relative to alternatives.
- **Switching reasons:** Reviewers switching away from LogMeIn Pro often cite rising costs and limited features as primary reasons for seeking alternatives.

### What are the best alternatives to LogMeIn Rescue and LogMeIn Pro?

The top three alternatives to LogMeIn Rescue and LogMeIn Pro are TeamViewer, ScreenConnect, and AnyDesk.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) | 4.6/5 (209 reviews) | Mid-Market | Expensive for some, but justified by enterprise features | Ease of Use (5 all-time mentions) |
| [LogMeIn Pro](https://www.g2.com/products/goto-logmein-pro/reviews) | 4.4/5 (85 reviews) | Small-Business | Recent reviewers cite rising costs and limited features | — |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4155 reviews) | Small-Business | — | — |
| [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) | 4.7/5 (504 reviews) | Small-Business | — | — |
| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1104 reviews) | Mid-Market | — | — |

### Which Remote Support features should I prioritize when comparing LogMeIn Rescue and LogMeIn Pro?

Buyers comparing LogMeIn Rescue and LogMeIn Pro should prioritize Ease of Use, Ease of Setup, Quality of Support, Meets Requirements, and Ease of Admin.

- **Ease of Use:** LogMeIn Rescue scores 9.1, LogMeIn Pro scores 9.2.
- **Ease of Setup:** LogMeIn Rescue scores 9.2, LogMeIn Pro scores 9.4.
- **Quality of Support:** LogMeIn Rescue scores 8.8, LogMeIn Pro scores 8.4.
- **Meets Requirements:** LogMeIn Rescue scores 9.3, LogMeIn Pro scores 9.2.
- **Ease of Admin:** LogMeIn Rescue scores 9.0, LogMeIn Pro scores 9.6.

### What are the pros and cons of LogMeIn Rescue vs LogMeIn Pro?

LogMeIn Rescue's headline strength is ease of use, while LogMeIn Pro is noted for ease of administration.

- **LogMeIn Rescue strengths:** Ease of Use (5 all-time mentions), Remote Access (4), Remote Support (4), Remote Control (3), Customer Support (2), Easy Connection (2), Management Efficiency (2), Reliability (2), Simple (2), Simplicity (2).
- **LogMeIn Rescue trade-offs:** Expensive (3 all-time mentions), Feature Limitations (2), Limited Features (2), Ticketing Issues (2), Admin complexity (1), App Stability (1), Complex Administration (1), Connection Issues (1).
- **LogMeIn Pro strengths:** Reviewers highlight ease of administration and reliable remote access.
- **LogMeIn Pro trade-offs:** Recent reviews cite rising costs and limited features as key trade-offs.

### Is LogMeIn Rescue or LogMeIn Pro better for small businesses?

LogMeIn Pro is a better fit for small businesses, as its largest reviewer segment is Small-Business and reviewers highlight its suitability for that market.

- **LogMeIn Rescue:** Largest segment is Mid-Market; reviewers note enterprise-grade features and higher cost, which may be less optimal for small businesses.
- **LogMeIn Pro:** Largest segment is Small-Business; reviewers describe it as easy to use and well-suited for small business remote access needs.

### Which Remote Support platform has better integrations?

LogMeIn Rescue and LogMeIn Pro are at parity for integrations, as no recent reviews cite specific third-party integrations for either product.

- **LogMeIn Rescue:** No reviewer-cited integrations in recent reviews.
- **LogMeIn Pro:** No reviewer-cited integrations in recent reviews.

### How do LogMeIn Rescue and LogMeIn Pro compare on customer support?

LogMeIn Rescue and LogMeIn Pro are at near-parity on Quality of Support, with scores of 8.8 and 8.4 respectively, below the materiality threshold.

- **LogMeIn Rescue:** Reviewers frequently mention responsive customer support and fast issue resolution, with 2 all-time mentions for Customer Support.
- **LogMeIn Pro:** Reviewers describe support as generally reliable, with some noting satisfaction but others expressing concerns about value and responsiveness.

### Which is easier to implement, LogMeIn Rescue or LogMeIn Pro?

LogMeIn Pro has a slight edge in Ease of Setup, scoring 9.4 versus LogMeIn Rescue's 9.2, which is below the materiality threshold for a clear winner.

- **LogMeIn Rescue:** Reviewers consistently describe setup as straightforward and quick, with many noting teams can start supporting users the same day.
- **LogMeIn Pro:** Reviewers highlight easy and fast setup, often stating they were able to use the product within minutes.

### Which product has better Compliance?

Compliance is the most frequently mentioned feature across both products, with LogMeIn Rescue receiving specific reviewer praise for enterprise-grade security and audit logs.

- **LogMeIn Rescue:** Reviewers highlight enterprise-grade security, 256-bit AES encryption, and full audit logs as key compliance features; Meets Requirements score is 9.3.
- **LogMeIn Pro:** Reviewers mention secure remote access and satisfaction with compliance for remote work; Meets Requirements score is 9.2.

Alternatives

**LogMeIn Pro Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

[
AnyDesk
](/products/anydesk/reviews)

 ![Splashtop Remote Access](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-remote-access.svg "Splashtop Remote Access")

[
Splashtop Remote Access
](/products/splashtop-remote-access/reviews)

 ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")

[
ScreenConnect
](/products/screenconnect/reviews)

**LogMeIn Rescue Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")

[
ScreenConnect
](/products/screenconnect/reviews)

 ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")

[
Zoho Assist
](/products/zoho-assist/reviews)

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

[
AnyDesk
](/products/anydesk/reviews)

## LogMeIn Pro vs LogMeIn Rescue

When assessing the two solutions, reviewers found LogMeIn Pro easier to use, set up, and administer. Reviewers also preferred doing business with LogMeIn Pro overall.

- LogMeIn Pro and LogMeIn Rescue both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that LogMeIn Rescue is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of LogMeIn Rescue over LogMeIn Pro.