# GoTo Connect vs Zoho Meeting Comparison
---
## AI Generated Summary
- **G2 reviewers report** that GoTo Connect excels in its **telecom and messaging capabilities** , particularly for call center environments. Users appreciate its **ease of use** and the simplicity of setup, which allows teams to quickly adapt without extensive training.
- **Users say** that Zoho Meeting stands out for its **flexibility and user-friendly interface**. Many find it easy to navigate for various types of meetings, and the platform's ability to run meetings for extended periods during the free trial is a significant advantage for teams needing more time.
- **Reviewers mention** that GoTo Connect's **transcript feature** is a game-changer, providing accurate transcriptions for missed calls and voicemails, which saves users valuable time. This feature is particularly praised by those who rely on efficient communication in their daily operations.
- **According to verified reviews** , Zoho Meeting offers a seamless transition for users familiar with other platforms like Zoom, thanks to its **core features** such as screen sharing, chat, and recording. This familiarity helps teams adopt the tool quickly without a steep learning curve.
- **G2 reviewers highlight** that while GoTo Connect has a solid performance in voice and video conferencing, it faces challenges in **file sharing** capabilities compared to Zoho Meeting, which is noted for its robust file sharing features that enhance collaboration during meetings.
- **Users report** that both platforms provide good support, but GoTo Connect slightly edges out with a higher rating in **quality of support**. Reviewers appreciate the responsiveness and helpfulness of the support team, which is crucial for resolving issues quickly in a business setting.



| | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,415 | 1,246 | 
| **Largest Market Segment** | Small-Business (70.5% of reviews) | Small-Business (79.8% of reviews) | 
| **Entry Level Price** | Contact Us 1 User, Per month | $0.00 | 

---
## Top Pros & Cons

### GoTo Connect

Pros:
- Ease of Use (128 reviews)
- Customer Support (46 reviews)

Cons:
- Call Issues (30 reviews)
- Limitations (20 reviews)

### Zoho Meeting

Pros:
- Ease of Use (44 reviews)
- Easy Setup (19 reviews)

Cons:
- Video Quality (10 reviews)
- Audio Issues (9 reviews)

---
## Ratings Comparison
| Rating | GoTo Connect | Zoho Meeting | 
|---|---|---|
  | **Meets Requirements** | 9.0 (1142 reviews) | 8.9 (888 reviews) | 
  | **Ease of Use** | 9.0 (1155 reviews) | 9.1 (889 reviews) | 
  | **Ease of Setup** | 8.7 (815 reviews) | 9.2 (543 reviews) | 
  | **Ease of Admin** | 8.9 (781 reviews) | 9.1 (510 reviews) | 
  | **Quality of Support** | 8.8 (1116 reviews) | 8.7 (753 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (774 reviews) | 9.0 (480 reviews) | 
  | **Product Direction (% positive)** | 8.4 (1105 reviews) | 8.7 (822 reviews) | 

---
## Pricing

### GoTo Connect

#### Entry-Level Pricing

Plan: Phone System

Price: Contact Us 1 User, Per month

Description: An award-winning smart business phone system that combines advanced cloud-based telephony with built-in meeting and messaging capabilities.

Key Features:
- Free calls to 50 countries
- Unlimited auto attendants and call queues
- Customizable dial plans for your business

[Browse all 4 editions](https://www.g2.com/products/goto-connect/pricing)

#### Free Trial

No

### Zoho Meeting

#### Entry-Level Pricing

Plan: Free Edition

Price: $0.00

Description: Forever Free version

Key Features:
- 100 meeting and webinar attendees
- up to 60 mins for meetings and webinars
- VoIP/webcam sharing

[Browse all 6 editions](https://www.g2.com/products/zoho-meeting/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 7.8/10 | 12 |
| **Zoho Meeting** | N/A | N/A |

#### Dialing Options

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Preview Dialing** | 8.9 (12 reviews) | Not enough data | 
| **Progressive Dialing** | 8.8 (11 reviews) | Not enough data | 
| **Predictive Dialing** | Not enough data | Not enough data | 

#### Agent Tools

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Whisper Coaching ** | 7.1 (12 reviews) | Not enough data | 
| **Callback Scheduling ** | 6.7 (12 reviews) | Not enough data | 
| **Call Recording ** | 7.1 (12 reviews) | Not enough data | 

#### Automation

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Voice Activity Detection** | 6.4 (11 reviews) | Not enough data | 
| **Interactive Voice Response (IVR)** | 6.9 (12 reviews) | Not enough data | 
| **Call Scrubbing** | 6.7 (10 reviews) | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | 

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 7.9/10 | 65 |
| **Zoho Meeting** | N/A | N/A |

#### Documents

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Editing** | 7.3 (55 reviews) | Not enough data | 
| **Document Signature ** | 6.9 (54 reviews) | Not enough data | 
| **Storage** | 8.0 (57 reviews) | Not enough data | 

#### Agentic AI - Online Fax

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (10 reviews) | Not enough data | 

#### Sending

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Fax Number** | 9.0 (64 reviews) | Not enough data | 
| **Existing Numbers** | 9.1 (61 reviews) | Not enough data | 
| **Cross-Platform Sending** | 8.4 (59 reviews) | Not enough data | 
| **Unlimited Sending** | 8.8 (59 reviews) | Not enough data | 
| **Contact Management** | 8.5 (56 reviews) | Not enough data | 
| **Alerts** | 8.7 (58 reviews) | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Zoho Meeting** | 8.2/10 | 471 |

#### Host Tools

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Branding** | Not enough data | 8.5 (319 reviews) | 
| **Role-based Access** | Not enough data | 8.6 (301 reviews) | 
| **Recording** | Not enough data | 8.9 (348 reviews) | 

#### Attendee Tools

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Registration** | Not enough data | 8.9 (344 reviews) | 
| **Attendee Live Chat** | Not enough data | 8.9 (340 reviews) | 
| **Polls and Surveys** | Not enough data | 8.8 (310 reviews) | 

#### Post-Event Tools

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Event Analytics** | Not enough data | 8.7 (292 reviews) | 
| **Attendee Reports** | Not enough data | 8.7 (299 reviews) | 

#### Integrations

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Social Media Integration** | Not enough data | 8.3 (134 reviews) | 
| **Software Integrations** | Not enough data | 8.5 (279 reviews) | 

#### Agentic AI - Webinar

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 6.4 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (15 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (16 reviews) | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 6.6/10 | 32 |
| **Zoho Meeting** | N/A | N/A |

#### Channels

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Multi-Channel Coverage** | 7.4 (30 reviews) | Not enough data | 
| **Open Listening** | 6.9 (30 reviews) | Not enough data | 
| **Physical Media** | 6.0 (29 reviews) | Not enough data | 

#### Design

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Communications Strategy Development** | 7.9 (31 reviews) | Not enough data | 
| **Create Content** | 6.1 (26 reviews) | Not enough data | 
| **Personalization** | 7.1 (28 reviews) | Not enough data | 
| **Inbound Identification** | 7.6 (29 reviews) | Not enough data | 
| **Regulatory Compliance** | 7.4 (29 reviews) | Not enough data | 

#### Generative AI

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **AI Text Generation** | 4.5 (20 reviews) | Not enough data | 
| **AI Text Summarization** | 5.2 (21 reviews) | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Zoho Meeting** | N/A | N/A |

#### Quality Assurance

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Engagement

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | 

#### Performance

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 7.3/10 | 29 |
| **Zoho Meeting** | N/A | N/A |

#### Channels

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Voice** | 8.6 (22 reviews) | Not enough data | 
| **Social** | 6.4 (18 reviews) | Not enough data | 
| **Web Chat** | 6.3 (20 reviews) | Not enough data | 
| **Mobile SMS** | 7.8 (19 reviews) | Not enough data | 
| **Email** | 6.4 (18 reviews) | Not enough data | 

#### Generative AI

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **AI Text-to-Speech** | 7.7 (13 reviews) | Not enough data | 

#### Functions

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Session Routing** | 8.3 (21 reviews) | Not enough data | 
| **Session Queuing** | 8.1 (18 reviews) | Not enough data | 
| **Concurrent Calling** | 8.0 (18 reviews) | Not enough data | 
| **Speech Analytics** | 6.7 (16 reviews) | Not enough data | 
| **Auto Dialer** | 7.0 (17 reviews) | Not enough data | 
| **IVR** | 7.6 (17 reviews) | Not enough data | 
| **Inbound Screen Pop** | 6.6 (16 reviews) | Not enough data | 
| **Persistent Data** | 6.8 (16 reviews) | Not enough data | 

#### Agentic AI - Contact Center

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Autonomous Task Execution** | 4.4 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 4.4 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 3.9 (6 reviews) | Not enough data | 

#### Administrative

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Session Summary Notes** | 6.7 (14 reviews) | Not enough data | 
| **Administrator Access** | 8.3 (21 reviews) | Not enough data | 
| **Reporting & Dashboards** | 7.5 (20 reviews) | Not enough data | 
| **Session Recording** | 7.9 (16 reviews) | Not enough data | 
| **Agent Scheduling and Assignment** | 7.2 (16 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Zoho Meeting** | 8.7/10 | 620 |

#### Collaboration Tools

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.0 (498 reviews) ✓ Verified | 
| **Presentations** | Not enough data | 9.0 (259 reviews) | 
| **Whiteboarding** | Not enough data | 8.7 (225 reviews) | 
| **Live Chat** | Not enough data | 9.0 (309 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (283 reviews) | 

#### Meeting Coordination

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Scheduling** | Not enough data | 9.0 (495 reviews) ✓ Verified | 
| **Recording** | Not enough data | 9.0 (437 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 9.0 (451 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 9.0 (308 reviews) ✓ Verified | 

#### Software Type

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Mobile** | Not enough data | 8.7 (395 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 9.1 (312 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 8.9 (281 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (14 reviews) | 
| **Decision Making** | Not enough data | 7.0 (15 reviews) | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Zoho Meeting** | N/A | N/A |

#### Conversational Platform

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Contextual Engagement** | Not enough data | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | 

#### Support Automation

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | 
| **Self-Serve Support** | Not enough data | Not enough data | 

#### Generative AI

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Zoho Meeting** | N/A | N/A |

#### Generative AI

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Searchable Articles** | Not enough data | Not enough data | 
| **Community Forums** | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Branding** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Zoho Meeting** | N/A | N/A |

#### Generative AI

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Process

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Mentions** | Not enough data | Not enough data | 
| **Tickets** | Not enough data | Not enough data | 
| **Macros** | Not enough data | Not enough data | 

#### Channels

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Email** | Not enough data | Not enough data | 
| **Social** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Phone** | Not enough data | Not enough data | 
| **Text** | Not enough data | Not enough data | 

#### Insight

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Surveys** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Visitor Activity** | Not enough data | Not enough data | 
| **Help Desk** | Not enough data | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Zoho Meeting** | N/A | N/A |

#### Generative AI

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 8.2/10 | 951 |
| **Zoho Meeting** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (52 reviews) | Not enough data | 
| **Call Management** | 9.1 (60 reviews) | Not enough data | 
| **Network monitoring** | 8.4 (52 reviews) | Not enough data | 
| **Integrations** | 7.5 (55 reviews) | Not enough data | 
| **Virtual PBX** | 9.0 (48 reviews) | Not enough data | 
| **SIP trunking services** | 7.9 (48 reviews) | Not enough data | 

#### Basic Communication

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Phone Calls** | 9.2 (914 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 8.0 (398 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 7.9 (452 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 7.9 (384 reviews) ✓ Verified | Not enough data | 
| **Conference Calls** | 8.7 (653 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.1 (738 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (26 reviews) | Not enough data | 

#### Access

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Software Pairing** | 8.2 (478 reviews) ✓ Verified | Not enough data | 
| **Browser Extension** | 8.2 (504 reviews) | Not enough data | 
| **Individual Download** | 8.4 (507 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Hold Music** | 8.6 (733 reviews) ✓ Verified | Not enough data | 
| **Automated Attendants** | 9.0 (693 reviews) ✓ Verified | Not enough data | 
| **VOiP Number** | 9.1 (781 reviews) ✓ Verified | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 8.8/10 | 130 |
| **Zoho Meeting** | 9.2/10 | 52 |

#### Agentic AI - UCaaS Platforms

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Tenancy Flexibility** | Feature Not Available | 9.3 (45 reviews) | 
| **Native VoIP** | 9.0 (101 reviews) ✓ Verified | 9.1 (43 reviews) | 
| **CCaaS Option** | Feature Not Available | 9.2 (43 reviews) | 

#### Features

| Feature | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Voicemail to Email** | Feature Not Available | 9.2 (43 reviews) | 
| **Voicemail to SMS** | Feature Not Available | 9.1 (43 reviews) | 
| **File Sharing** | 8.3 (82 reviews) ✓ Verified | 9.0 (44 reviews) | 
| **Voice Conferencing** | 9.0 (109 reviews) ✓ Verified | 9.2 (43 reviews) | 
| **Video Conferencing** | 8.9 (96 reviews) ✓ Verified | 9.2 (44 reviews) | 
| **Conference Transcripts** | Feature Not Available | 9.4 (43 reviews) | 

---
## Categories
**Shared Categories (1):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to GoTo Connect (10):** [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Online Fax Software](https://www.g2.com/categories/online-fax), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service)

**Unique to Zoho Meeting (2):** [Webinar Platforms](https://www.g2.com/categories/webinar), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | GoTo Connect | Zoho Meeting | 
|---|---|---|
| **Small-Business** | 70.5% | 79.8% | 
| **Mid-Market** | 24.8% | 14.3% | 
| **Enterprise** | 4.7% | 5.9% | 

### By Industry

#### GoTo Connect

- **Information Technology and Services:** 8.6%
- **Hospital & Health Care:** 5.6%
- **Financial Services:** 5.3%
- **Insurance:** 5.2%
- **Computer Software:** 4.2%
- **Non-Profit Organization Management:** 3.5%
- **Marketing and Advertising:** 3.4%
- **Construction:** 2.9%
- **Accounting:** 2.7%
- **Health, Wellness and Fitness:** 2.7%
- **Other:** 55.8%

#### Zoho Meeting

- **Information Technology and Services:** 12.8%
- **Computer Software:** 7.9%
- **Education Management:** 7.4%
- **Marketing and Advertising:** 7.0%
- **Management Consulting:** 4.6%
- **Financial Services:** 4.1%
- **E-Learning:** 3.2%
- **Professional Training & Coaching:** 2.6%
- **Health, Wellness and Fitness:** 2.4%
- **Higher Education:** 2.2%
- **Other:** 45.9%

---
## Alternatives

### Alternatives to GoTo Connect

- [8x8 Contact Center](https://www.g2.com/products/8x8-contact-center/reviews) — 4.1/5 stars (257 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews)
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### Alternatives to Zoho Meeting

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56502 reviews)
- [Livestorm](https://www.g2.com/products/livestorm/reviews) — 4.4/5 stars (1730 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)
- [GoTo Webinar](https://www.g2.com/products/goto-webinar/reviews) — 4.2/5 stars (804 reviews)
- [BigMarker](https://www.g2.com/products/bigmarker/reviews) — 4.7/5 stars (444 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48114 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17116 reviews)
- [ON24](https://www.g2.com/products/on24/reviews) — 4.3/5 stars (1221 reviews)
- [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) — 4.5/5 stars (413 reviews)
- [ClickMeeting](https://www.g2.com/products/clickmeeting/reviews) — 4.2/5 stars (276 reviews)

---
## Top Discussions

### GoTo Connect

- Title: [I](https://www.g2.com/discussions/goto-connect-i) — 2 comments, 1 upvote
  > **Top comment:** "So far this product has fulfilled our companies needs 100% "
- Title: [The Call prompter](https://www.g2.com/discussions/the-call-prompter) — 2 comments, 1 upvote
  > **Top comment:** "I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter."
- Title: [Can I Port My Existing Number?](https://www.g2.com/discussions/phone-numbers) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  You can port your number."
- Title: [What is GoTo Connect used for?](https://www.g2.com/discussions/what-is-goto-connect-used-for) — 1 comment
  > **Top comment:** "Phone, Fax, Meetings. Been a user for more than 10 years."
- Title: [How much does jive cost?](https://www.g2.com/discussions/how-much-does-jive-cost) — 1 comment
  > **Top comment:** "Comment deleted by user."

### Zoho Meeting

- Title: [How do I get my camera to work and why do I have to share my screen instead of the app?](https://www.g2.com/discussions/11985-how-do-i-get-my-camera-to-work-and-why-do-i-have-to-share-my-screen-instead-of-the-app) — 3 comments, 1 upvote
  > **Top comment:** "As far as Zoho Showtime is concerned, u can use external camera or in- built camera easily"
- Title: [Is Zoho Meeting free?](https://www.g2.com/discussions/is-zoho-meeting-free) — 2 comments, 1 upvote
  > **Top comment:** "It is a paid platform. But if you need then you can get the trial version."
- Title: [What is Zoho Meeting used for?](https://www.g2.com/discussions/what-is-zoho-meeting-used-for) — 2 comments
  > **Top comment:** "to call you bff"
- Title: [Can I record an ongoing webinar with zoho meeting? Can i record a webinar if i am not the presenter of the webinar?](https://www.g2.com/discussions/51246-can-i-record-an-ongoing-webinar-with-zoho-meeting-can-i-record-a-webinar-if-i-am-not-the-presenter-of-the-webinar) — 2 comments, 1 upvote
  > **Top comment:** "Yes webinar can be recorded and no if you are not the presenter you cannot record. But the presenter can record and share it with you through link."
- Title: [Options](https://www.g2.com/discussions/50866-opcoes) — 2 comments, 1 upvote
  > **Top comment:** "I would like to find these options"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/goto-connect-vs-zoho-meeting)