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Compare GoTo Connect and OpenText Core Fax 
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At a Glance
Market Segments
Small-Business (71.0% of reviews)
Mid-Market (45.7% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
No pricing available
GoTo Connect
Star Rating
(1,386)4.4 out of 5
Market Segments
Small-Business (71.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansOpenText Core Fax
Star Rating
(53)4.5 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenText Core FaxSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GoTo Connect excels in overall user satisfaction, reflected in its higher G2 Score compared to OpenText Core Fax. Users appreciate its excellent sound quality and the ease of setup, making it a popular choice for small businesses looking for a reliable communication tool.
- Users say that OpenText Core Fax offers impressive flexibility in fax delivery, allowing for customized configurations that cater to different departmental needs. This level of customization is particularly beneficial for organizations that require strict compliance and security between departments.
- Reviewers mention that GoTo Connect's user-friendly interface and supportive customer service make it easy to implement and adapt to ongoing changes. Many users highlight how the mobile app supports their sales teams effectively, enhancing overall productivity.
- According to verified reviews, OpenText Core Fax stands out for its ease of configuration and smooth fax traffic management. Users appreciate the ability to route inbound faxes to various locations, which simplifies the faxing process and enhances operational efficiency.
- G2 reviewers note that while GoTo Connect has a strong presence in the small business market, it may not meet the specific needs of larger organizations as effectively as OpenText Core Fax, which is favored by mid-market companies for its robust features and compliance capabilities.
- Users highlight that both products have strong support systems, but OpenText Core Fax receives slightly higher ratings for its quality of support. This is crucial for users who rely on timely assistance to resolve issues and maintain smooth operations.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
OpenText Core Fax
No pricing availableFree Trial
GoTo Connect
No trial information availableOpenText Core Fax
Free Trial is available
Ratings
Meets Requirements
9.0
1,124
9.4
38
Ease of Use
9.0
1,137
9.2
37
Ease of Setup
8.7
798
8.6
34
Ease of Admin
8.9
778
8.6
35
Quality of Support
8.8
1,099
9.0
36
Has the product been a good partner in doing business?
9.1
771
9.1
34
Product Direction (% positive)
8.4
1,089
8.7
37
Features by Category
Dialing Options
9.1
11
Not enough data
9.0
10
Not enough data
Not enough data
Not enough data
Agent Tools
7.6
11
Not enough data
7.3
11
Not enough data
7.6
11
Not enough data
Automation
7.0
10
Not enough data
7.6
11
Not enough data
7.4
9
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
54
9.0
13
6.8
53
Feature Not Available
7.9
56
9.4
17
Agentic AI - Online Fax
6.1
9
Not enough data
6.5
9
Not enough data
Sending
9.0
61
9.4
19
9.0
58
9.7
20
8.4
58
9.3
20
8.7
58
9.3
19
8.5
55
8.4
17
8.7
57
9.1
20
Channels
7.3
29
Not enough data
6.9
29
Not enough data
5.9
28
Not enough data
Design
7.8
29
Not enough data
5.9
25
Not enough data
6.9
26
Not enough data
7.5
28
Not enough data
7.3
28
Not enough data
Generative AI
4.7
19
Not enough data
5.4
20
Not enough data
Channels
8.8
19
Not enough data
6.5
16
Not enough data
6.4
18
Not enough data
7.6
17
Not enough data
6.5
16
Not enough data
Generative AI
7.6
12
Not enough data
Functions
8.6
20
Not enough data
8.5
17
Not enough data
8.4
17
Not enough data
7.1
15
Not enough data
7.4
16
Not enough data
8.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
Agentic AI - Contact Center
5.3
5
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
4.7
5
Not enough data
Administrative
7.2
13
Not enough data
8.8
20
Not enough data
7.9
19
Not enough data
8.4
15
Not enough data
7.7
15
Not enough data
Platform Basics - VoIP Providers
8.5
48
Not enough data
9.0
50
Not enough data
8.5
48
Not enough data
7.5
49
Not enough data
9.1
46
Not enough data
8.0
46
Not enough data
Basic Communication
9.2
903
|
Verified
Not enough data
8.0
394
|
Verified
Not enough data
7.8
446
|
Verified
Not enough data
7.9
382
|
Verified
Not enough data
8.7
648
|
Verified
Not enough data
9.1
735
|
Verified
Not enough data
Agentic AI - VoIP Providers
7.3
24
Not enough data
7.5
23
Not enough data
7.4
23
Not enough data
7.2
23
Not enough data
Access
8.2
476
|
Verified
Not enough data
8.2
502
Not enough data
8.4
505
|
Verified
Not enough data
Advanced Features
8.6
729
|
Verified
Not enough data
9.0
688
|
Verified
Not enough data
9.1
777
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
100
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
81
|
Verified
Not enough data
9.0
108
|
Verified
Not enough data
8.9
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect and OpenText Core Fax are categorized as Online Fax
Unique Categories
GoTo Connect is categorized as UCaaS Platforms, Auto Dialer, VoIP Providers, Contact Center, and Customer Communications Management
OpenText Core Fax has no unique categories
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Core Fax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.5%
Hospital & Health Care
5.6%
Financial Services
5.3%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Higher Education
17.4%
Information Technology and Services
10.9%
Hospital & Health Care
8.7%
Government Administration
8.7%
Financial Services
6.5%
Other
47.8%
Discussions
Can I Port My Existing Number?
2 Comments
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
OpenText Core Fax has no more discussions with answers
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