Compare GoTo Connect and VoIPstudio

At a Glance
GoTo Connect
GoTo Connect
Star Rating
(1,390)4.4 out of 5
Market Segments
Small-Business (70.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plans
VoIPstudio
VoIPstudio
Star Rating
(134)4.5 out of 5
Market Segments
Small-Business (77.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that GoTo Connect excels in overall user satisfaction, reflected in its higher G2 Score of 68.93 compared to VoIPstudio's 47.17. Users appreciate the excellent sound quality and the user-friendly interface, making it a preferred choice for many small businesses.
  • Users say that GoTo Connect offers a more comprehensive feature set, including robust customization options and a mobile app that supports field users effectively. This versatility is often highlighted as a key advantage over VoIPstudio, which, while functional, may not provide the same level of integration.
  • Reviewers mention that GoTo Connect's implementation process is notably smooth, with many users praising the helpful support team that assists with onboarding and ongoing changes. In contrast, while VoIPstudio has received positive feedback for its affordable pricing, some users feel that its support could be less responsive.
  • According to verified reviews, GoTo Connect shines in its ease of use, scoring higher than VoIPstudio. Users frequently highlight how intuitive the platform is, allowing teams to manage communications without extensive training, whereas VoIPstudio's interface may require a bit more adjustment.
  • G2 reviewers note that while VoIPstudio offers competitive pricing, GoTo Connect justifies its higher entry-level price with a broader range of features and better overall performance. Users appreciate the value for money that GoTo Connect provides, especially for businesses looking for a comprehensive communication solution.
  • Users highlight that GoTo Connect's capabilities in video calls and conference calls are superior, making it a better choice for teams that rely on these features for collaboration. VoIPstudio, while functional, does not match the same level of quality in these areas, which can impact user experience during critical meetings.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
Browse all 2 pricing plans
VoIPstudio
Pay as you go
$6.00
1 User Per Month
Browse all 4 pricing plans
Free Trial
GoTo Connect
No trial information available
VoIPstudio
Free Trial is available
Ratings
Meets Requirements
9.0
1,128
9.0
128
Ease of Use
9.0
1,141
8.8
131
Ease of Setup
8.7
802
8.3
82
Ease of Admin
8.9
781
8.5
58
Quality of Support
8.8
1,102
9.1
114
Has the product been a good partner in doing business?
9.1
774
9.3
56
Product Direction (% positive)
8.4
1,093
9.1
131
Features by Category
7.8
12
Not enough data
Dialing Options
8.9
12
Not enough data
8.8
11
Not enough data
Not enough data
Not enough data
Agent Tools
7.1
12
Not enough data
6.7
12
Not enough data
7.1
12
Not enough data
Automation
6.4
11
Not enough data
6.9
12
Not enough data
6.7
10
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
63
Not enough data
Documents
7.3
55
Not enough data
6.9
54
Not enough data
8.0
57
Not enough data
Agentic AI - Online Fax
6.5
10
Not enough data
6.8
10
Not enough data
Sending
9.0
62
Not enough data
9.0
59
Not enough data
8.4
59
Not enough data
8.8
59
Not enough data
8.5
56
Not enough data
8.7
58
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
6.6
31
Not enough data
Channels
7.4
30
Not enough data
6.9
30
Not enough data
6.0
29
Not enough data
Design
7.8
30
Not enough data
6.1
26
Not enough data
7.0
27
Not enough data
7.6
29
Not enough data
7.4
29
Not enough data
Generative AI
4.5
20
Not enough data
5.2
21
Not enough data
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
7.3
28
Not enough data
Channels
8.5
21
Not enough data
6.2
17
Not enough data
6.1
19
Not enough data
7.8
18
Not enough data
6.2
17
Not enough data
Generative AI
7.7
13
Not enough data
Functions
8.3
21
Not enough data
8.1
18
Not enough data
8.0
18
Not enough data
6.7
16
Not enough data
7.0
17
Not enough data
7.6
17
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
Agentic AI - Contact Center
4.4
6
Not enough data
4.4
6
Not enough data
5.8
6
Not enough data
3.9
6
Not enough data
Administrative
6.7
14
Not enough data
8.3
21
Not enough data
7.5
20
Not enough data
7.9
16
Not enough data
7.2
16
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Customer Service PlatformsHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.2
939
8.0
118
Platform Basics - VoIP Providers
8.5
51
Not enough data
9.0
53
Not enough data
8.4
50
Not enough data
7.4
51
Not enough data
9.0
48
Not enough data
7.9
48
Not enough data
Basic Communication
9.2
905
|
Verified
9.3
117
8.0
396
|
Verified
7.2
92
7.8
448
|
Verified
7.7
96
7.9
384
|
Verified
6.8
90
8.6
650
|
Verified
7.9
93
9.1
737
|
Verified
8.6
101
Agentic AI - VoIP Providers
7.2
26
Not enough data
7.3
25
Not enough data
7.2
25
Not enough data
7.0
25
Not enough data
Access
8.2
478
|
Verified
7.9
90
8.2
504
8.1
93
8.4
507
|
Verified
8.1
94
Advanced Features
8.6
731
|
Verified
7.9
98
9.0
690
|
Verified
7.9
95
9.1
779
|
Verified
8.9
111
8.8
130
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
101
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
9.0
109
|
Verified
Not enough data
8.9
96
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect
GoTo Connect
VoIPstudio
VoIPstudio
GoTo Connect and VoIPstudio are categorized as VoIP Providers
Reviews
Reviewers' Company Size
GoTo Connect
GoTo Connect
Small-Business(50 or fewer emp.)
70.8%
Mid-Market(51-1000 emp.)
24.6%
Enterprise(> 1000 emp.)
4.6%
VoIPstudio
VoIPstudio
Small-Business(50 or fewer emp.)
77.6%
Mid-Market(51-1000 emp.)
19.4%
Enterprise(> 1000 emp.)
3.0%
Reviewers' Industry
GoTo Connect
GoTo Connect
Information Technology and Services
8.5%
Hospital & Health Care
5.7%
Financial Services
5.4%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
VoIPstudio
VoIPstudio
Information Technology and Services
12.7%
Marketing and Advertising
10.4%
Financial Services
5.2%
Real Estate
5.2%
Computer Software
4.5%
Other
61.9%
Alternatives
GoTo Connect
GoTo Connect Alternatives
8x8 Contact Center
8x8 Contact Center
Add 8x8 Contact Center
Nextiva
Nextiva
Add Nextiva
Aircall
Aircall
Add Aircall
RingEX
RingEX
Add RingEX
VoIPstudio
VoIPstudio Alternatives
Aircall
Aircall
Add Aircall
Quo
Quo
Add Quo
RingEX
RingEX
Add RingEX
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
Discussions
GoTo Connect
GoTo Connect Discussions
Can I Port My Existing Number?
2 Comments
Mike E.
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
Courtney  B.
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
I
2 Comments
Lisa M.
LM
So far this product has fulfilled our companies needs 100% Read more
VoIPstudio
VoIPstudio Discussions
Is VoIPstudio a good business VoIP phone service?
1 Comment
AT
Indeed, it's an excellent VolP phone service due to its broad compatibility with software support. This is because the desktop app works seamlessly on any...Read more
Monty the Mongoose crying
VoIPstudio has no more discussions with answers