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Compare GoTo Connect and VoIP.ms 
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At a Glance
Market Segments
Small-Business (70.9% of reviews)
Small-Business (89.9% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
$0.009 Per Incoming Minute
GoTo Connect
Star Rating
(1,385)4.4 out of 5
Market Segments
Small-Business (70.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansVoIP.ms
Star Rating
(106)4.6 out of 5
Market Segments
Small-Business (89.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.009 Per Incoming Minute
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoTo Connect excels in its desk-to-desk calls feature, scoring 9.2, which allows for seamless internal communication, while VoIP.ms, with a score of 8.9, offers a solid alternative but lacks some of the intuitive functionalities that GoTo Connect provides.
- Reviewers mention that VoIP.ms shines in its cost-effectiveness, with a starting price of $0.009 per incoming minute, making it a highly attractive option for small businesses looking to minimize expenses, whereas GoTo Connect starts at $27.00, which may be a barrier for some users.
- G2 users highlight that GoTo Connect's quality of support is rated at 8.9, which is commendable, but VoIP.ms outperforms with a score of 9.3, indicating that users find VoIP.ms more responsive and helpful when issues arise.
- Users on G2 report that both platforms offer video conferencing capabilities, but GoTo Connect scores 9.0, indicating a more robust experience compared to VoIP.ms, which lacks some advanced features that enhance user engagement during video calls.
- Reviewers mention that VoIP.ms provides a superior voicemail to SMS feature, scoring 8.1, which is particularly useful for users who prefer quick text notifications, while GoTo Connect does not have this feature, which may be a drawback for some users.
- Users say that GoTo Connect's automated attendants feature, rated at 9.0, is highly praised for its user-friendly setup and effectiveness in managing calls, while VoIP.ms, with a score of 8.9, offers similar functionality but lacks some of the customization options that GoTo Connect provides.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
VoIP.ms
Local Pay Per Minute - CAN & US48
$0.009
Per Incoming Minute
Get instant access to 50+ robust features including Call Encryption, Call Recording, Ring Groups, Digital Receptionist (IVR) and much more at a fraction of the cost.
- • Local phone numbers (DIDs) starting at $0.85/unt
- • Outgoing Calls starting at $0.01/min in US48 and $0.005/min in Canada
Free Trial
GoTo Connect
No trial information availableVoIP.ms
No trial information availableRatings
Meets Requirements
9.0
1,123
9.1
64
Ease of Use
9.0
1,136
9.1
64
Ease of Setup
8.7
797
8.8
49
Ease of Admin
8.9
778
9.3
47
Quality of Support
8.8
1,098
9.1
62
Has the product been a good partner in doing business?
9.1
771
9.3
48
Product Direction (% positive)
8.4
1,088
9.1
53
Features by Category
Dialing Options
9.1
11
Not enough data
9.0
10
Not enough data
Not enough data
Not enough data
Agent Tools
7.6
11
Not enough data
7.3
11
Not enough data
7.6
11
Not enough data
Automation
7.0
10
Not enough data
7.6
11
Not enough data
7.4
9
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
54
Not enough data
6.8
53
Not enough data
7.9
56
Not enough data
Agentic AI - Online Fax
6.1
9
Not enough data
6.5
9
Not enough data
Sending
9.0
61
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
8.7
58
Not enough data
8.5
55
Not enough data
8.7
57
Not enough data
Channels
7.3
29
Not enough data
6.9
29
Not enough data
5.9
28
Not enough data
Design
7.8
29
Not enough data
5.9
25
Not enough data
6.9
26
Not enough data
7.5
28
Not enough data
7.3
28
Not enough data
Generative AI
4.7
19
Not enough data
5.4
20
Not enough data
Channels
8.8
19
Not enough data
6.5
16
Not enough data
6.4
18
Not enough data
7.6
17
Not enough data
6.5
16
Not enough data
Generative AI
7.6
12
Not enough data
Functions
8.6
20
Not enough data
8.5
17
Not enough data
8.4
17
Not enough data
7.1
15
Not enough data
7.4
16
Not enough data
8.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
Agentic AI - Contact Center
5.3
5
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
4.7
5
Not enough data
Administrative
7.2
13
Not enough data
8.8
20
Not enough data
7.9
19
Not enough data
8.4
15
Not enough data
7.7
15
Not enough data
Platform Basics - VoIP Providers
8.5
48
Not enough data
9.0
49
Not enough data
8.5
48
Not enough data
7.6
48
Not enough data
9.1
46
Not enough data
8.0
46
Not enough data
Basic Communication
9.2
903
|
Verified
9.6
49
8.0
394
|
Verified
Feature Not Available
7.8
446
|
Verified
7.9
24
7.9
382
|
Verified
Feature Not Available
8.7
648
|
Verified
8.9
31
9.1
735
|
Verified
8.9
30
Agentic AI - VoIP Providers
7.3
24
Not enough data
7.5
23
Not enough data
7.4
23
Not enough data
7.2
23
Not enough data
Access
8.2
476
|
Verified
8.8
21
8.2
502
Feature Not Available
8.4
505
|
Verified
Feature Not Available
Advanced Features
8.6
729
|
Verified
8.6
29
9.0
688
|
Verified
8.9
28
9.1
777
|
Verified
9.4
44
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
100
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
81
|
Verified
Not enough data
9.0
108
|
Verified
Not enough data
8.9
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect and VoIP.ms are categorized as VoIP Providers
Unique Categories
GoTo Connect is categorized as UCaaS Platforms, Online Fax, Auto Dialer, Contact Center, and Customer Communications Management
VoIP.ms has no unique categories
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VoIP.ms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.5%
Hospital & Health Care
5.6%
Financial Services
5.3%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Information Technology and Services
14.6%
Computer Software
10.1%
Marketing and Advertising
5.6%
Computer & Network Security
5.6%
Retail
4.5%
Other
59.6%
Discussions
Can I Port My Existing Number?
2 Comments
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
What is the most reliable, home Analog Telephone Adapter VoIP 1 FXS
2 Comments
DJ
I found the lack of product selection and availability, 20-year-old designs, and generally poor line output quality are major issues with VOIP ATA devices. ...Read more
What sip phone do you enjoy?
1 Comment
JS
My most recent acquisition was the Yealink T-21. Very nice phone for very good price. Upgrade to the most recent software to avoid unwanted probing calls...Read more
How can I advertise and promote VOIP.ms?
1 Comment
AC
In matters of analysis, it is true and effective in development, improving.Read more
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