Compare GoTo Connect and VoIP.ms

At a Glance
GoTo Connect
GoTo Connect
Star Rating
(1,390)4.4 out of 5
Market Segments
Small-Business (70.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plans
VoIP.ms
VoIP.ms
Star Rating
(106)4.6 out of 5
Market Segments
Small-Business (89.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.01
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that GoTo Connect excels in user experience, highlighting its excellent sound quality and ease of setup. Users appreciate the intuitive interface and customization options, making it a favorite for businesses looking to streamline communication.
  • Users say VoIP.ms stands out for its flexibility and cost-effectiveness, particularly for businesses with complex requirements. The pay-as-you-go model is praised for its transparency, allowing users to manage costs effectively based on usage.
  • Reviewers mention that GoTo Connect's support team is often described as helpful and responsive, which significantly eases the implementation process. This level of support is a key factor for businesses that may need ongoing assistance as they adapt to the platform.
  • According to verified reviews, VoIP.ms users appreciate the geolocated servers that enhance service reliability across multiple office locations. This feature is particularly beneficial for businesses operating in diverse geographical areas.
  • G2 reviewers highlight that while GoTo Connect has a higher overall satisfaction score, VoIP.ms maintains a strong rating in specific areas like quality of support and ease of administration, making it a solid choice for users who prioritize these aspects.
  • Users report that GoTo Connect is particularly effective for mobile users, with its mobile app receiving positive feedback for supporting sales teams on the go. This feature is essential for businesses that require flexibility in their communication tools.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
Browse all 2 pricing plans
VoIP.ms
Local Pay Per Minute - CAN & US48
$0.01
Browse all 3 pricing plans
Free Trial
GoTo Connect
No trial information available
VoIP.ms
No trial information available
Ratings
Meets Requirements
9.0
1,128
9.1
64
Ease of Use
9.0
1,141
9.1
64
Ease of Setup
8.7
802
8.8
49
Ease of Admin
8.9
781
9.3
47
Quality of Support
8.8
1,102
9.1
62
Has the product been a good partner in doing business?
9.1
774
9.3
48
Product Direction (% positive)
8.4
1,093
9.1
53
Features by Category
7.8
12
Not enough data
Dialing Options
8.9
12
Not enough data
8.8
11
Not enough data
Not enough data
Not enough data
Agent Tools
7.1
12
Not enough data
6.7
12
Not enough data
7.1
12
Not enough data
Automation
6.4
11
Not enough data
6.9
12
Not enough data
6.7
10
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
63
Not enough data
Documents
7.3
55
Not enough data
6.9
54
Not enough data
8.0
57
Not enough data
Agentic AI - Online Fax
6.5
10
Not enough data
6.8
10
Not enough data
Sending
9.0
62
Not enough data
9.0
59
Not enough data
8.4
59
Not enough data
8.8
59
Not enough data
8.5
56
Not enough data
8.7
58
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
6.6
31
Not enough data
Channels
7.4
30
Not enough data
6.9
30
Not enough data
6.0
29
Not enough data
Design
7.8
30
Not enough data
6.1
26
Not enough data
7.0
27
Not enough data
7.6
29
Not enough data
7.4
29
Not enough data
Generative AI
4.5
20
Not enough data
5.2
21
Not enough data
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
7.3
28
Not enough data
Channels
8.5
21
Not enough data
6.2
17
Not enough data
6.1
19
Not enough data
7.8
18
Not enough data
6.2
17
Not enough data
Generative AI
7.7
13
Not enough data
Functions
8.3
21
Not enough data
8.1
18
Not enough data
8.0
18
Not enough data
6.7
16
Not enough data
7.0
17
Not enough data
7.6
17
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
Agentic AI - Contact Center
4.4
6
Not enough data
4.4
6
Not enough data
5.8
6
Not enough data
3.9
6
Not enough data
Administrative
6.7
14
Not enough data
8.3
21
Not enough data
7.5
20
Not enough data
7.9
16
Not enough data
7.2
16
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Customer Service PlatformsHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.2
939
8.9
61
Platform Basics - VoIP Providers
8.5
51
Not enough data
9.0
53
Not enough data
8.4
50
Not enough data
7.4
51
Not enough data
9.0
48
Not enough data
7.9
48
Not enough data
Basic Communication
9.2
905
|
Verified
9.6
49
8.0
396
|
Verified
Feature Not Available
7.8
448
|
Verified
7.9
24
7.9
384
|
Verified
Feature Not Available
8.6
650
|
Verified
8.9
31
9.1
737
|
Verified
8.9
30
Agentic AI - VoIP Providers
7.2
26
Not enough data
7.3
25
Not enough data
7.2
25
Not enough data
7.0
25
Not enough data
Access
8.2
478
|
Verified
8.8
21
8.2
504
Feature Not Available
8.4
507
|
Verified
Feature Not Available
Advanced Features
8.6
731
|
Verified
8.6
29
9.0
690
|
Verified
8.9
28
9.1
779
|
Verified
9.4
44
8.8
130
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
101
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
9.0
109
|
Verified
Not enough data
8.9
96
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect
GoTo Connect
VoIP.ms
VoIP.ms
GoTo Connect and VoIP.ms are categorized as VoIP Providers
Reviews
Reviewers' Company Size
GoTo Connect
GoTo Connect
Small-Business(50 or fewer emp.)
70.8%
Mid-Market(51-1000 emp.)
24.6%
Enterprise(> 1000 emp.)
4.6%
VoIP.ms
VoIP.ms
Small-Business(50 or fewer emp.)
89.9%
Mid-Market(51-1000 emp.)
9.0%
Enterprise(> 1000 emp.)
1.1%
Reviewers' Industry
GoTo Connect
GoTo Connect
Information Technology and Services
8.5%
Hospital & Health Care
5.7%
Financial Services
5.4%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
VoIP.ms
VoIP.ms
Information Technology and Services
14.6%
Computer Software
10.1%
Computer & Network Security
5.6%
Marketing and Advertising
5.6%
Legal Services
4.5%
Other
59.6%
Alternatives
GoTo Connect
GoTo Connect Alternatives
8x8 Contact Center
8x8 Contact Center
Add 8x8 Contact Center
Nextiva
Nextiva
Add Nextiva
Aircall
Aircall
Add Aircall
RingEX
RingEX
Add RingEX
VoIP.ms
VoIP.ms Alternatives
Quo
Quo
Add Quo
3CX
3CX
Add 3CX
Telnyx CPaaS
Telnyx CPaaS
Add Telnyx CPaaS
Dialpad Connect
Dialpad Connect
Add Dialpad Connect
Discussions
GoTo Connect
GoTo Connect Discussions
Can I Port My Existing Number?
2 Comments
Mike E.
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
Courtney  B.
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
I
2 Comments
Lisa M.
LM
So far this product has fulfilled our companies needs 100% Read more
VoIP.ms
VoIP.ms Discussions
What is the most reliable, home Analog Telephone Adapter VoIP 1 FXS
2 Comments
David Stewart J.
DJ
I found the lack of product selection and availability, 20-year-old designs, and generally poor line output quality are major issues with VOIP ATA devices. ...Read more
What sip phone do you enjoy?
1 Comment
Jim S.
JS
My most recent acquisition was the Yealink T-21. Very nice phone for very good price. Upgrade to the most recent software to avoid unwanted probing calls...Read more
How can I advertise and promote VOIP.ms?
1 Comment
Aloima Daniela C.
AC
In matters of analysis, it is true and effective in development, improving.Read more