Compare GoTo Connect and VoIP.ms 
Featured Products
At a Glance
Market Segments
Small-Business (70.8% of reviews)
Small-Business (89.9% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
$0.01
GoTo Connect
Star Rating
(1,390)4.4 out of 5
Market Segments
Small-Business (70.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansVoIP.ms
Star Rating
(106)4.6 out of 5
Market Segments
Small-Business (89.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.01
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GoTo Connect excels in user experience, highlighting its excellent sound quality and ease of setup. Users appreciate the intuitive interface and customization options, making it a favorite for businesses looking to streamline communication.
- Users say VoIP.ms stands out for its flexibility and cost-effectiveness, particularly for businesses with complex requirements. The pay-as-you-go model is praised for its transparency, allowing users to manage costs effectively based on usage.
- Reviewers mention that GoTo Connect's support team is often described as helpful and responsive, which significantly eases the implementation process. This level of support is a key factor for businesses that may need ongoing assistance as they adapt to the platform.
- According to verified reviews, VoIP.ms users appreciate the geolocated servers that enhance service reliability across multiple office locations. This feature is particularly beneficial for businesses operating in diverse geographical areas.
- G2 reviewers highlight that while GoTo Connect has a higher overall satisfaction score, VoIP.ms maintains a strong rating in specific areas like quality of support and ease of administration, making it a solid choice for users who prioritize these aspects.
- Users report that GoTo Connect is particularly effective for mobile users, with its mobile app receiving positive feedback for supporting sales teams on the go. This feature is essential for businesses that require flexibility in their communication tools.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
VoIP.ms
Local Pay Per Minute - CAN & US48
$0.01
Get instant access to 50+ robust features including Call Encryption, Call Recording, Ring Groups, Digital Receptionist (IVR) and much more at a fraction of the cost.
- • Local phone numbers (DIDs) starting at $1.10/unt
- • Outgoing Calls starting at $0.01/min in US48 and $0.005/min in Canada
Free Trial
GoTo Connect
No trial information availableVoIP.ms
No trial information availableRatings
Meets Requirements
9.0
1,128
9.1
64
Ease of Use
9.0
1,141
9.1
64
Ease of Setup
8.7
802
8.8
49
Ease of Admin
8.9
781
9.3
47
Quality of Support
8.8
1,102
9.1
62
Has the product been a good partner in doing business?
9.1
774
9.3
48
Product Direction (% positive)
8.4
1,093
9.1
53
Features by Category
Dialing Options
8.9
12
Not enough data
8.8
11
Not enough data
Not enough data
Not enough data
Agent Tools
7.1
12
Not enough data
6.7
12
Not enough data
7.1
12
Not enough data
Automation
6.4
11
Not enough data
6.9
12
Not enough data
6.7
10
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
55
Not enough data
6.9
54
Not enough data
8.0
57
Not enough data
Agentic AI - Online Fax
6.5
10
Not enough data
6.8
10
Not enough data
Sending
9.0
62
Not enough data
9.0
59
Not enough data
8.4
59
Not enough data
8.8
59
Not enough data
8.5
56
Not enough data
8.7
58
Not enough data
Channels
7.4
30
Not enough data
6.9
30
Not enough data
6.0
29
Not enough data
Design
7.8
30
Not enough data
6.1
26
Not enough data
7.0
27
Not enough data
7.6
29
Not enough data
7.4
29
Not enough data
Generative AI
4.5
20
Not enough data
5.2
21
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.5
21
Not enough data
6.2
17
Not enough data
6.1
19
Not enough data
7.8
18
Not enough data
6.2
17
Not enough data
Generative AI
7.7
13
Not enough data
Functions
8.3
21
Not enough data
8.1
18
Not enough data
8.0
18
Not enough data
6.7
16
Not enough data
7.0
17
Not enough data
7.6
17
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
Agentic AI - Contact Center
4.4
6
Not enough data
4.4
6
Not enough data
5.8
6
Not enough data
3.9
6
Not enough data
Administrative
6.7
14
Not enough data
8.3
21
Not enough data
7.5
20
Not enough data
7.9
16
Not enough data
7.2
16
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.5
51
Not enough data
9.0
53
Not enough data
8.4
50
Not enough data
7.4
51
Not enough data
9.0
48
Not enough data
7.9
48
Not enough data
Basic Communication
9.2
905
|
Verified
9.6
49
8.0
396
|
Verified
Feature Not Available
7.8
448
|
Verified
7.9
24
7.9
384
|
Verified
Feature Not Available
8.6
650
|
Verified
8.9
31
9.1
737
|
Verified
8.9
30
Agentic AI - VoIP Providers
7.2
26
Not enough data
7.3
25
Not enough data
7.2
25
Not enough data
7.0
25
Not enough data
Access
8.2
478
|
Verified
8.8
21
8.2
504
Feature Not Available
8.4
507
|
Verified
Feature Not Available
Advanced Features
8.6
731
|
Verified
8.6
29
9.0
690
|
Verified
8.9
28
9.1
779
|
Verified
9.4
44
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
101
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
9.0
109
|
Verified
Not enough data
8.9
96
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect and VoIP.ms are categorized as VoIP Providers
Unique Categories
VoIP.ms has no unique categories
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VoIP.ms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.5%
Hospital & Health Care
5.7%
Financial Services
5.4%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Information Technology and Services
14.6%
Computer Software
10.1%
Computer & Network Security
5.6%
Marketing and Advertising
5.6%
Legal Services
4.5%
Other
59.6%
Discussions
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
What is the most reliable, home Analog Telephone Adapter VoIP 1 FXS
2 Comments
DJ
I found the lack of product selection and availability, 20-year-old designs, and generally poor line output quality are major issues with VOIP ATA devices. ...Read more
What sip phone do you enjoy?
1 Comment
JS
My most recent acquisition was the Yealink T-21. Very nice phone for very good price. Upgrade to the most recent software to avoid unwanted probing calls...Read more
How can I advertise and promote VOIP.ms?
1 Comment
AC
In matters of analysis, it is true and effective in development, improving.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
