# GoTo Connect vs Phone.com Comparison
---
## AI Generated Summary
- **G2 reviewers report** that GoTo Connect excels in overall user satisfaction, reflected in its higher G2 Score of 68.93 compared to Phone.com’s 45.79. Users appreciate the platform's **excellent sound quality** and **user-friendly interface** , making it a preferred choice for businesses looking for reliable communication tools.
- **Users say** that GoTo Connect offers a more comprehensive feature set, including robust support for **internal communication** and **customer interactions**. Reviewers highlight its mobile app as a vital tool for sales teams, enhancing productivity on the go.
- **According to verified reviews** , GoTo Connect's implementation process is notably smooth, with many users praising the **helpful support team** that assists with onboarding and ongoing changes. In contrast, while Phone.com also receives positive feedback for its customer support, it lacks the same level of comprehensive assistance during setup.
- **Reviewers mention** that GoTo Connect's ease of use is a significant advantage, scoring 9.0 in this area. Users find it intuitive and straightforward, which is crucial for teams that need to adopt new technology quickly. Phone.com, while functional, scores lower in this aspect, indicating potential challenges for new users.
- **Users highlight** that GoTo Connect's ability to streamline business communication is a standout feature, with many noting its **customization options** that cater to specific business needs. Phone.com, while effective for basic phone services, may not offer the same level of flexibility for businesses with diverse communication requirements.
- **According to recent feedback** , GoTo Connect is seen as a better long-term partner for businesses, with a higher score in product direction. Users feel confident in its ongoing development and support, while Phone.com, despite its strengths, may not inspire the same level of trust in future enhancements.



| | GoTo Connect | Phone.com | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 3.4 out of 5 | 
| **Total Reviews** | 1,414 | 34 | 
| **Largest Market Segment** | Small-Business (70.5% of reviews) | Small-Business (76.7% of reviews) | 
| **Entry Level Price** | Starting at $27.00 1 User, Per month | $21.99 1 User Per Month | 

---
## Top Pros & Cons

### GoTo Connect

Pros:
- Ease of Use (128 reviews)
- Customer Support (46 reviews)

Cons:
- Call Issues (30 reviews)
- Limitations (20 reviews)

### Phone.com

Pros:
- Business Tools (2 reviews)
- Customer Service (2 reviews)

Cons:
- Call Connectivity Issues (1 reviews)
- Call Drops (1 reviews)

---
## Ratings Comparison
| Rating | GoTo Connect | Phone.com | 
|---|---|---|
  | **Meets Requirements** | 9.0 (1140 reviews) | 7.8 (23 reviews) | 
  | **Ease of Use** | 9.0 (1153 reviews) | 7.6 (23 reviews) | 
  | **Ease of Setup** | 8.7 (813 reviews) | 8.2 (11 reviews) | 
  | **Ease of Admin** | 8.9 (781 reviews) | 7.8 (9 reviews) | 
  | **Quality of Support** | 8.8 (1114 reviews) | 7.7 (21 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (774 reviews) | 7.2 (9 reviews) | 
  | **Product Direction (% positive)** | 8.4 (1103 reviews) | 6.1 (21 reviews) | 

---
## Pricing

### GoTo Connect

#### Entry-Level Pricing

Plan: Basic

Price: Starting at $27.00 1 User, Per month

Description: A simple business phone system with chat and video conferencing built right in

Key Features:
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants

[Browse all 2 editions](https://www.g2.com/products/goto-connect/pricing)

#### Free Trial

No

### Phone.com

#### Entry-Level Pricing

Plan: Plus Users

Price: $21.99 1 User Per Month

Description: Plus users get all of the features of the Basic plan with unlimited minutes and additional features that take the friction out of business communications.

Key Features:
- Unlimited minutes
- 1 Phone number per user
- HIPAA compliant video conferencing with 25 participants and video recording.

[Browse all 3 editions](https://www.g2.com/products/phone-com/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 7.8/10 | 12 |
| **Phone.com** | N/A | N/A |

#### Dialing Options

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Preview Dialing** | 8.9 (12 reviews) | Not enough data | 
| **Progressive Dialing** | 8.8 (11 reviews) | Not enough data | 
| **Predictive Dialing** | Not enough data | Not enough data | 

#### Agent Tools

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Whisper Coaching ** | 7.1 (12 reviews) | Not enough data | 
| **Callback Scheduling ** | 6.7 (12 reviews) | Not enough data | 
| **Call Recording ** | 7.1 (12 reviews) | Not enough data | 

#### Automation

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Voice Activity Detection** | 6.4 (11 reviews) | Not enough data | 
| **Interactive Voice Response (IVR)** | 6.9 (12 reviews) | Not enough data | 
| **Call Scrubbing** | 6.7 (10 reviews) | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | 

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 7.9/10 | 65 |
| **Phone.com** | N/A | N/A |

#### Documents

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Editing** | 7.3 (55 reviews) | Not enough data | 
| **Document Signature ** | 6.9 (54 reviews) | Not enough data | 
| **Storage** | 8.0 (57 reviews) | Not enough data | 

#### Agentic AI - Online Fax

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (10 reviews) | Not enough data | 

#### Sending

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Fax Number** | 9.0 (64 reviews) | Not enough data | 
| **Existing Numbers** | 9.1 (61 reviews) | Not enough data | 
| **Cross-Platform Sending** | 8.4 (59 reviews) | Not enough data | 
| **Unlimited Sending** | 8.8 (59 reviews) | Not enough data | 
| **Contact Management** | 8.5 (56 reviews) | Not enough data | 
| **Alerts** | 8.7 (58 reviews) | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 6.6/10 | 32 |
| **Phone.com** | N/A | N/A |

#### Channels

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Multi-Channel Coverage** | 7.4 (30 reviews) | Not enough data | 
| **Open Listening** | 6.9 (30 reviews) | Not enough data | 
| **Physical Media** | 6.0 (29 reviews) | Not enough data | 

#### Design

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Communications Strategy Development** | 7.9 (31 reviews) | Not enough data | 
| **Create Content** | 6.1 (26 reviews) | Not enough data | 
| **Personalization** | 7.1 (28 reviews) | Not enough data | 
| **Inbound Identification** | 7.6 (29 reviews) | Not enough data | 
| **Regulatory Compliance** | 7.4 (29 reviews) | Not enough data | 

#### Generative AI

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **AI Text Generation** | 4.5 (20 reviews) | Not enough data | 
| **AI Text Summarization** | 5.2 (21 reviews) | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Phone.com** | N/A | N/A |

#### Quality Assurance

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Engagement

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | 

#### Performance

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 7.3/10 | 29 |
| **Phone.com** | N/A | N/A |

#### Channels

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Voice** | 8.6 (22 reviews) | Not enough data | 
| **Social** | 6.4 (18 reviews) | Not enough data | 
| **Web Chat** | 6.3 (20 reviews) | Not enough data | 
| **Mobile SMS** | 7.8 (19 reviews) | Not enough data | 
| **Email** | 6.4 (18 reviews) | Not enough data | 

#### Generative AI

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **AI Text-to-Speech** | 7.7 (13 reviews) | Not enough data | 

#### Functions

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Session Routing** | 8.3 (21 reviews) | Not enough data | 
| **Session Queuing** | 8.1 (18 reviews) | Not enough data | 
| **Concurrent Calling** | 8.0 (18 reviews) | Not enough data | 
| **Speech Analytics** | 6.7 (16 reviews) | Not enough data | 
| **Auto Dialer** | 7.0 (17 reviews) | Not enough data | 
| **IVR** | 7.6 (17 reviews) | Not enough data | 
| **Inbound Screen Pop** | 6.6 (16 reviews) | Not enough data | 
| **Persistent Data** | 6.8 (16 reviews) | Not enough data | 

#### Agentic AI - Contact Center

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Autonomous Task Execution** | 4.4 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 4.4 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 3.9 (6 reviews) | Not enough data | 

#### Administrative

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Session Summary Notes** | 6.7 (14 reviews) | Not enough data | 
| **Administrator Access** | 8.3 (21 reviews) | Not enough data | 
| **Reporting & Dashboards** | 7.5 (20 reviews) | Not enough data | 
| **Session Recording** | 7.9 (16 reviews) | Not enough data | 
| **Agent Scheduling and Assignment** | 7.2 (16 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Phone.com** | N/A | N/A |

#### Collaboration Tools

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | 
| **Presentations** | Not enough data | Not enough data | 
| **Whiteboarding** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Hand Raising** | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **Participant Permissions** | Not enough data | Not enough data | 
| **One-Click Join** | Not enough data | Not enough data | 

#### Software Type

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Mobile** | Not enough data | Not enough data | 
| **Browser Application** | Not enough data | Not enough data | 
| **Desktop Application** | Not enough data | Feature Not Available | 

#### Agentic AI - Video Conferencing

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Phone.com** | N/A | N/A |

#### Conversational Platform

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Contextual Engagement** | Not enough data | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | 

#### Support Automation

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | 
| **Self-Serve Support** | Not enough data | Not enough data | 

#### Generative AI

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Phone.com** | N/A | N/A |

#### Generative AI

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Searchable Articles** | Not enough data | Not enough data | 
| **Community Forums** | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Branding** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Phone.com** | N/A | N/A |

#### Generative AI

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Process

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Mentions** | Not enough data | Not enough data | 
| **Tickets** | Not enough data | Not enough data | 
| **Macros** | Not enough data | Not enough data | 

#### Channels

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Email** | Not enough data | Not enough data | 
| **Social** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Phone** | Not enough data | Not enough data | 
| **Text** | Not enough data | Not enough data | 

#### Insight

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Surveys** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Visitor Activity** | Not enough data | Not enough data | 
| **Help Desk** | Not enough data | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Phone.com** | N/A | N/A |

#### Generative AI

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 8.2/10 | 950 |
| **Phone.com** | 8.9/10 | 17 |

#### Platform Basics - VoIP Providers

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (52 reviews) | Not enough data | 
| **Call Management** | 9.1 (59 reviews) | Not enough data | 
| **Network monitoring** | 8.3 (51 reviews) | Not enough data | 
| **Integrations** | 7.4 (54 reviews) | Not enough data | 
| **Virtual PBX** | 9.0 (48 reviews) | Not enough data | 
| **SIP trunking services** | 7.9 (48 reviews) | Not enough data | 

#### Basic Communication

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Phone Calls** | 9.2 (913 reviews) ✓ Verified | 9.1 (15 reviews) ✓ Verified | 
| **Video Calls** | 8.0 (397 reviews) ✓ Verified | 9.2 (8 reviews) ✓ Verified | 
| **Instant Messaging** | 7.8 (451 reviews) ✓ Verified | 8.1 (9 reviews) | 
| **Screen Sharing** | 7.9 (384 reviews) ✓ Verified | 8.8 (7 reviews) | 
| **Conference Calls** | 8.7 (652 reviews) ✓ Verified | 8.8 (11 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 9.1 (738 reviews) ✓ Verified | 8.8 (10 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (25 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (26 reviews) | Not enough data | 

#### Access

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Software Pairing** | 8.2 (478 reviews) ✓ Verified | Feature Not Available | 
| **Browser Extension** | 8.2 (504 reviews) | 9.0 (8 reviews) | 
| **Individual Download** | 8.4 (507 reviews) ✓ Verified | Feature Not Available | 

#### Advanced Features

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Hold Music** | 8.6 (733 reviews) ✓ Verified | 8.6 (11 reviews) ✓ Verified | 
| **Automated Attendants** | 9.0 (693 reviews) ✓ Verified | 9.1 (11 reviews) | 
| **VOiP Number** | 9.1 (781 reviews) ✓ Verified | 9.0 (13 reviews) ✓ Verified | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 8.8/10 | 130 |
| **Phone.com** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Native VoIP** | 9.0 (101 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | Feature Not Available | Not enough data | 

#### Features

| Feature | GoTo Connect | Phone.com | 
|---|---|---|
| **Voicemail to Email** | Feature Not Available | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 8.3 (82 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 9.0 (109 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 8.9 (96 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to GoTo Connect (9):** [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Online Fax Software](https://www.g2.com/categories/online-fax), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Contact Center Software](https://www.g2.com/categories/contact-center), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service)

**Unique to Phone.com (1):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | GoTo Connect | Phone.com | 
|---|---|---|
| **Small-Business** | 70.5% | 76.7% | 
| **Mid-Market** | 24.8% | 16.7% | 
| **Enterprise** | 4.7% | 6.7% | 

### By Industry

#### GoTo Connect

- **Information Technology and Services:** 8.6%
- **Hospital & Health Care:** 5.6%
- **Financial Services:** 5.4%
- **Insurance:** 5.2%
- **Computer Software:** 4.3%
- **Non-Profit Organization Management:** 3.5%
- **Marketing and Advertising:** 3.4%
- **Construction:** 2.9%
- **Accounting:** 2.7%
- **Health, Wellness and Fitness:** 2.6%
- **Other:** 55.8%

#### Phone.com

- **Computer Software:** 13.8%
- **Marketing and Advertising:** 10.3%
- **Transportation/Trucking/Railroad:** 6.9%
- **Real Estate:** 6.9%
- **Insurance:** 6.9%
- **Airlines/Aviation:** 3.4%
- **Business Supplies and Equipment:** 3.4%
- **Commercial Real Estate:** 3.4%
- **Construction:** 3.4%
- **Consumer Services:** 3.4%
- **Other:** 37.9%

---
## Alternatives

### Alternatives to GoTo Connect

- [8x8 Contact Center](https://www.g2.com/products/8x8-contact-center/reviews) — 4.1/5 stars (254 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3552 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1583 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1355 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4163 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)

### Alternatives to Phone.com

- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3372 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3552 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4163 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1355 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56368 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1583 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (919 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2383 reviews)

---
## Top Discussions

### GoTo Connect

- Title: [I](https://www.g2.com/discussions/goto-connect-i) — 2 comments, 1 upvote
  > **Top comment:** "So far this product has fulfilled our companies needs 100% "
- Title: [The Call prompter](https://www.g2.com/discussions/the-call-prompter) — 2 comments, 1 upvote
  > **Top comment:** "I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter."
- Title: [Can I Port My Existing Number?](https://www.g2.com/discussions/phone-numbers) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  You can port your number."
- Title: [What is GoTo Connect used for?](https://www.g2.com/discussions/what-is-goto-connect-used-for) — 1 comment
  > **Top comment:** "Phone, Fax, Meetings. Been a user for more than 10 years."
- Title: [How much does jive cost?](https://www.g2.com/discussions/how-much-does-jive-cost) — 1 comment
  > **Top comment:** "Comment deleted by user."

### Phone.com

- Title: [Is Phonecom legit?](https://www.g2.com/discussions/is-phonecom-legit) — 1 comment
  > **Top comment:** "Yes it is. I’ve been using it for 9 months "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/goto-connect-vs-phone-com)