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Compare GoTo Connect and MiVoice Connect 
Featured Products
At a Glance
Market Segments
Small-Business (71.0% of reviews)
Mid-Market (53.2% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
No pricing available
GoTo Connect
Star Rating
(1,386)4.4 out of 5
Market Segments
Small-Business (71.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansMiVoice Connect
Star Rating
(62)4.2 out of 5
Market Segments
Mid-Market (53.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MiVoice ConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GoTo Connect excels in overall user satisfaction, reflected in its higher G2 Score of 68.93 compared to MiVoice Connect's 49.84. Users appreciate the excellent sound quality and the ease of setup, making it a preferred choice for many businesses.
- Users say that GoTo Connect's implementation process is notably smooth, with many highlighting the intuitive onboarding wizard and responsive support team that assists with ongoing changes. In contrast, MiVoice Connect has received less recent feedback, indicating potential challenges in user experience.
- Reviewers mention that GoTo Connect is particularly effective for small businesses, with 70.9% of reviews coming from this segment. They appreciate features like the mobile app that supports field users, while MiVoice Connect, which caters more to mid-market clients, may not offer the same level of tailored support for smaller operations.
- According to verified reviews, GoTo Connect shines in its ability to streamline business communications, with users noting its comprehensive features for managing both internal and customer interactions. MiVoice Connect, while praised for its power routing capabilities, may not provide the same breadth of functionality.
- Users highlight that GoTo Connect's quality of support is a significant advantage, scoring 8.8, which is higher than MiVoice Connect's 8.2. Many users express satisfaction with the helpfulness of the support team, which enhances their overall experience with the platform.
- Reviewers note that while both products offer strong features for phone and conference calls, GoTo Connect's overall usability and customization options, such as customization features and security, make it a more appealing choice for those looking for a versatile communication tool.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
MiVoice Connect
No pricing availableFree Trial
GoTo Connect
No trial information availableMiVoice Connect
No trial information availableRatings
Meets Requirements
9.0
1,124
8.6
59
Ease of Use
9.0
1,137
8.6
59
Ease of Setup
8.7
798
8.6
21
Ease of Admin
8.9
778
8.8
20
Quality of Support
8.8
1,099
8.2
47
Has the product been a good partner in doing business?
9.1
771
7.8
19
Product Direction (% positive)
8.4
1,089
7.0
58
Features by Category
Dialing Options
9.1
11
Not enough data
9.0
10
Not enough data
Not enough data
Not enough data
Agent Tools
7.6
11
Not enough data
7.3
11
Not enough data
7.6
11
Not enough data
Automation
7.0
10
Not enough data
7.6
11
Not enough data
7.4
9
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
54
Not enough data
6.8
53
Not enough data
7.9
56
Not enough data
Agentic AI - Online Fax
6.1
9
Not enough data
6.5
9
Not enough data
Sending
9.0
61
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
8.7
58
Not enough data
8.5
55
Not enough data
8.7
57
Not enough data
Channels
7.3
29
Not enough data
6.9
29
Not enough data
5.9
28
Not enough data
Design
7.8
29
Not enough data
5.9
25
Not enough data
6.9
26
Not enough data
7.5
28
Not enough data
7.3
28
Not enough data
Generative AI
4.7
19
Not enough data
5.4
20
Not enough data
Channels
8.8
19
Not enough data
6.5
16
Not enough data
6.4
18
Not enough data
7.6
17
Not enough data
6.5
16
Not enough data
Generative AI
7.6
12
Not enough data
Functions
8.6
20
Not enough data
8.5
17
Not enough data
8.4
17
Not enough data
7.1
15
Not enough data
7.4
16
Not enough data
8.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
Agentic AI - Contact Center
5.3
5
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
4.7
5
Not enough data
Administrative
7.2
13
Not enough data
8.8
20
Not enough data
7.9
19
Not enough data
8.4
15
Not enough data
7.7
15
Not enough data
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.5
48
Not enough data
9.0
50
Not enough data
8.5
48
Not enough data
7.5
49
Not enough data
9.1
46
Not enough data
8.0
46
Not enough data
Basic Communication
9.2
903
|
Verified
9.2
13
|
Verified
8.0
394
|
Verified
8.6
7
|
Verified
7.8
446
|
Verified
8.3
9
7.9
382
|
Verified
8.1
7
8.7
648
|
Verified
9.0
13
|
Verified
9.1
735
|
Verified
9.4
13
|
Verified
Agentic AI - VoIP Providers
7.3
24
Not enough data
7.5
23
Not enough data
7.4
23
Not enough data
7.2
23
Not enough data
Access
8.2
476
|
Verified
8.8
7
|
Verified
8.2
502
8.1
6
|
Verified
8.4
505
|
Verified
9.3
7
Advanced Features
8.6
729
|
Verified
8.3
8
|
Verified
9.0
688
|
Verified
9.0
8
|
Verified
9.1
777
|
Verified
10.0
8
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
100
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
81
|
Verified
Not enough data
9.0
108
|
Verified
Not enough data
8.9
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect and MiVoice Connect are categorized as VoIP Providers
Unique Categories
GoTo Connect is categorized as UCaaS Platforms, Online Fax, Auto Dialer, Contact Center, and Customer Communications Management
MiVoice Connect is categorized as Cloud PBX Platforms
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MiVoice Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.5%
Hospital & Health Care
5.6%
Financial Services
5.3%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Information Technology and Services
9.7%
Architecture & Planning
6.5%
Telecommunications
4.8%
Staffing and Recruiting
4.8%
Primary/Secondary Education
4.8%
Other
69.4%
Discussions
Can I Port My Existing Number?
2 Comments
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
MiVoice Connect has no discussions with answers
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