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Compare GoTo Connect and Microsoft Teams 
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At a Glance
Market Segments
Small-Business (70.9% of reviews)
Enterprise (40.3% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
$4.80 1 User Per Month
GoTo Connect
Star Rating
(1,385)4.4 out of 5
Market Segments
Small-Business (70.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansMicrosoft Teams
Star Rating
(17,429)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsGoTo Connect vs Microsoft Teams
When assessing the two solutions, reviewers found GoTo Connect easier to use and do business with overall. However, reviewers preferred the ease of set up with Microsoft Teams, along with administration.
- Reviewers felt that GoTo Connect meets the needs of their business better than Microsoft Teams.
- When comparing quality of ongoing product support, reviewers felt that GoTo Connect is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Microsoft Teams over GoTo Connect.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Free Trial
GoTo Connect
No trial information availableMicrosoft Teams
No trial information availableRatings
Meets Requirements
9.0
1,123
8.9
12,958
Ease of Use
9.0
1,136
8.8
13,125
Ease of Setup
8.7
797
9.0
3,581
Ease of Admin
8.9
778
8.6
2,013
Quality of Support
8.8
1,098
8.6
10,423
Has the product been a good partner in doing business?
9.1
771
8.8
1,985
Product Direction (% positive)
8.4
1,088
8.6
12,388
Features by Category
Dialing Options
9.1
11
Not enough data
9.0
10
Not enough data
Not enough data
Not enough data
Agent Tools
7.6
11
Not enough data
7.3
11
Not enough data
7.6
11
Not enough data
Automation
7.0
10
Not enough data
7.6
11
Not enough data
7.4
9
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
54
Not enough data
6.8
53
Not enough data
7.9
56
Not enough data
Agentic AI - Online Fax
6.1
9
Not enough data
6.5
9
Not enough data
Sending
9.0
61
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
8.7
58
Not enough data
8.5
55
Not enough data
8.7
57
Not enough data
Business Instant Messaging
Not enough data
8.9
8687
Not enough data
8.7
8956
Not enough data
8.4
8342
Business Instant Messaging
Not enough data
9.0
8246
Not enough data
8.9
8184
Business Instant Messaging
Not enough data
8.8
8003
Not enough data
8.8
8231
Not enough data
8.7
7196
Generative AI - Business Instant Messaging
Not enough data
8.2
967
AI - Business Instant Messaging
Not enough data
8.0
953
Not enough data
8.3
951
Not enough data
7.9
942
Not enough data
8.0
941
Agentic AI - Business Instant Messaging
Not enough data
7.9
542
Not enough data
8.0
540
Channels
7.3
29
Not enough data
6.9
29
Not enough data
5.9
28
Not enough data
Design
7.8
29
Not enough data
5.9
25
Not enough data
6.9
26
Not enough data
7.5
28
Not enough data
7.3
28
Not enough data
Generative AI
4.7
19
Not enough data
5.4
20
Not enough data
Channels
8.8
19
Not enough data
6.5
16
Not enough data
6.4
18
Not enough data
7.6
17
Not enough data
6.5
16
Not enough data
Generative AI
7.6
12
Not enough data
Functions
8.6
20
Not enough data
8.5
17
Not enough data
8.4
17
Not enough data
7.1
15
Not enough data
7.4
16
Not enough data
8.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
Agentic AI - Contact Center
5.3
5
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
4.7
5
Not enough data
Administrative
7.2
13
Not enough data
8.8
20
Not enough data
7.9
19
Not enough data
8.4
15
Not enough data
7.7
15
Not enough data
Collaboration Tools
Not enough data
9.0
7766
|
Verified
Not enough data
9.1
5546
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5711
|
Verified
Not enough data
Feature Not Available
Meeting Coordination
Not enough data
9.0
7318
|
Verified
Not enough data
8.9
6792
|
Verified
Not enough data
8.8
7047
|
Verified
Not enough data
8.9
5514
|
Verified
Software Type
Not enough data
8.8
7110
|
Verified
Not enough data
8.7
5211
|
Verified
Not enough data
9.1
5746
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
631
Not enough data
7.8
628
Not enough data
7.8
622
Platform Basics - VoIP Providers
8.5
48
Not enough data
9.0
49
Not enough data
8.5
48
Not enough data
7.6
48
Not enough data
9.1
46
Not enough data
8.0
46
Not enough data
Basic Communication
9.2
903
|
Verified
Not enough data
8.0
394
|
Verified
Not enough data
7.8
446
|
Verified
Not enough data
7.9
382
|
Verified
Not enough data
8.7
648
|
Verified
Not enough data
9.1
735
|
Verified
Not enough data
Agentic AI - VoIP Providers
7.3
24
Not enough data
7.5
23
Not enough data
7.4
23
Not enough data
7.2
23
Not enough data
Access
8.2
476
|
Verified
Not enough data
8.2
502
Not enough data
8.4
505
|
Verified
Not enough data
Advanced Features
8.6
729
|
Verified
Not enough data
9.0
688
|
Verified
Not enough data
9.1
777
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
100
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
81
|
Verified
Not enough data
9.0
108
|
Verified
Not enough data
8.9
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.4
102
Not enough data
8.6
104
Automatic Transcription - AI Note-taking Software
Not enough data
8.6
104
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.6
102
Language & Accent Support - AI Note-taking Software
Not enough data
8.1
102
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.2
101
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.6
100
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
97
Speaker Identification - AI Note-taking Software
Not enough data
8.5
102
Categories
Categories
Shared Categories
GoTo Connect and Microsoft Teams share no categories
Unique Categories
GoTo Connect is categorized as UCaaS Platforms, Online Fax, Auto Dialer, VoIP Providers, Contact Center, and Customer Communications Management
Microsoft Teams is categorized as Business Instant Messaging, Video Conferencing, and AI Note-Taking Software
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.5%
Hospital & Health Care
5.6%
Financial Services
5.3%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Information Technology and Services
17.1%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
63.0%
Discussions
Can I Port My Existing Number?
2 Comments
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
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