Compare GoTo Connect and MicroSIP 
Featured Products
At a Glance
Market Segments
Small-Business (70.8% of reviews)
Small-Business (47.6% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
No pricing available
GoTo Connect
Star Rating
(1,390)4.4 out of 5
Market Segments
Small-Business (70.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansMicroSIP
Star Rating
(21)4.2 out of 5
Market Segments
Small-Business (47.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MicroSIPSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GoTo Connect excels in overall user satisfaction, boasting a significantly higher G2 Score compared to MicroSIP. Users appreciate its excellent sound quality and the ease of setup, making it a preferred choice for businesses looking to streamline communication.
- According to verified reviews, GoTo Connect has a robust support system that users find helpful, especially during implementation. One user noted that the support team made it easy to keep up with ongoing changes, highlighting the importance of responsive customer service in a business environment.
- Users say that MicroSIP offers a free and straightforward solution for VoIP calls, which is appealing for small businesses or those on a tight budget. Reviewers mention its clear sound quality and basic functionalities like voicemail recording, making it a practical choice for users who need essential features without the cost.
- Reviewers mention that GoTo Connect provides a comprehensive suite of features, including video calls and instant messaging, which are crucial for modern business communication. Users have highlighted how it streamlines internal communication and enhances customer interactions, making it a versatile tool for various business needs.
- G2 reviewers indicate that while MicroSIP is efficient for basic tasks, it lacks some advanced features that GoTo Connect offers, such as mobile app support for field users. This can be a limitation for businesses that require more flexibility and functionality in their communication tools.
- According to recent user feedback, GoTo Connect's customization options are a standout feature, allowing businesses to tailor the system to their specific needs. This level of personalization is something that users find particularly beneficial, contrasting with MicroSIP's more limited customization capabilities.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
MicroSIP
No pricing availableFree Trial
GoTo Connect
No trial information availableMicroSIP
No trial information availableRatings
Meets Requirements
9.0
1,128
9.1
19
Ease of Use
9.0
1,141
9.2
19
Ease of Setup
8.7
802
Not enough data
Ease of Admin
8.9
781
Not enough data
Quality of Support
8.8
1,102
7.0
14
Has the product been a good partner in doing business?
9.1
774
Not enough data
Product Direction (% positive)
8.4
1,093
9.4
18
Features by Category
Dialing Options
8.9
12
Not enough data
8.8
11
Not enough data
Not enough data
Not enough data
Agent Tools
7.1
12
Not enough data
6.7
12
Not enough data
7.1
12
Not enough data
Automation
6.4
11
Not enough data
6.9
12
Not enough data
6.7
10
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
55
Not enough data
6.9
54
Not enough data
8.0
57
Not enough data
Agentic AI - Online Fax
6.5
10
Not enough data
6.8
10
Not enough data
Sending
9.0
62
Not enough data
9.0
59
Not enough data
8.4
59
Not enough data
8.8
59
Not enough data
8.5
56
Not enough data
8.7
58
Not enough data
Channels
7.4
30
Not enough data
6.9
30
Not enough data
6.0
29
Not enough data
Design
7.8
30
Not enough data
6.1
26
Not enough data
7.0
27
Not enough data
7.6
29
Not enough data
7.4
29
Not enough data
Generative AI
4.5
20
Not enough data
5.2
21
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.5
21
Not enough data
6.2
17
Not enough data
6.1
19
Not enough data
7.8
18
Not enough data
6.2
17
Not enough data
Generative AI
7.7
13
Not enough data
Functions
8.3
21
Not enough data
8.1
18
Not enough data
8.0
18
Not enough data
6.7
16
Not enough data
7.0
17
Not enough data
7.6
17
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
Agentic AI - Contact Center
4.4
6
Not enough data
4.4
6
Not enough data
5.8
6
Not enough data
3.9
6
Not enough data
Administrative
6.7
14
Not enough data
8.3
21
Not enough data
7.5
20
Not enough data
7.9
16
Not enough data
7.2
16
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.5
51
Not enough data
9.0
53
Not enough data
8.4
50
Not enough data
7.4
51
Not enough data
9.0
48
Not enough data
7.9
48
Not enough data
Basic Communication
9.2
905
|
Verified
9.8
16
8.0
396
|
Verified
5.0
7
7.8
448
|
Verified
5.2
7
7.9
384
|
Verified
4.4
8
8.6
650
|
Verified
8.5
13
9.1
737
|
Verified
9.2
15
Agentic AI - VoIP Providers
7.2
26
Not enough data
7.3
25
Not enough data
7.2
25
Not enough data
7.0
25
Not enough data
Access
8.2
478
|
Verified
8.3
11
8.2
504
4.8
9
8.4
507
|
Verified
8.3
13
Advanced Features
8.6
731
|
Verified
7.6
11
9.0
690
|
Verified
7.0
9
9.1
779
|
Verified
9.1
15
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
101
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
9.0
109
|
Verified
Not enough data
8.9
96
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect and MicroSIP are categorized as VoIP Providers
Unique Categories
MicroSIP has no unique categories
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MicroSIP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.5%
Hospital & Health Care
5.7%
Financial Services
5.4%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Information Technology and Services
19.0%
Translation and Localization
9.5%
Telecommunications
9.5%
Facilities Services
9.5%
Accounting
9.5%
Other
42.9%
Discussions
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
MicroSIP has no discussions with answers
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