Compare GoTo Connect and Line2 
Featured Products
At a Glance
Market Segments
Small-Business (70.7% of reviews)
Small-Business (92.3% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
$14.99/month
GoTo Connect
Star Rating
(1,393)4.4 out of 5
Market Segments
Small-Business (70.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansLine2
Star Rating
(14)2.7 out of 5
Market Segments
Small-Business (92.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$14.99/month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GoTo Connect excels in overall user satisfaction, with many praising its excellent sound quality and user-friendly interface. Users appreciate how easy it is to set up and customize, making it a strong choice for businesses looking to streamline communication.
- According to verified reviews, Line2 offers flexibility with its app, allowing users to set it up on various devices, including computers and smartphones. This feature is particularly beneficial for those who need to stay connected while on the go, although it may not match the comprehensive capabilities of GoTo Connect.
- Users say that GoTo Connect's support team is often described as helpful and responsive, which significantly enhances the implementation process. Many reviewers highlight that the support provided makes it easier to adapt to ongoing changes within the system.
- Reviewers mention that while Line2 is easy to use and manage, it falls short in comparison to GoTo Connect when it comes to quality of support. Users have noted that the support experience can be less satisfactory, which may impact businesses that require more assistance.
- G2 reviewers highlight that GoTo Connect is particularly effective for small businesses, with a significant portion of its user base benefiting from its comprehensive features that cater to both internal and external communication needs. This makes it a robust option for companies looking to enhance their communication strategy.
- According to recent feedback, while Line2 provides essential features like text and calling capabilities, it may not offer the same level of integration and security that GoTo Connect provides. Users have expressed a desire for more advanced features that GoTo Connect delivers, such as mobile app support for field users.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
Line2
Starter
$14.99
/month
Just the basics
- Get a Local or Toll-free number
- Unlimited calls & texts
- Basic Call Forwarding
Free Trial
GoTo Connect
No trial information availableLine2
No trial information availableRatings
Meets Requirements
9.0
1,130
6.7
9
Ease of Use
9.0
1,144
8.0
9
Ease of Setup
8.7
805
8.0
5
Ease of Admin
8.9
781
8.0
5
Quality of Support
8.8
1,104
6.3
9
Has the product been a good partner in doing business?
9.1
774
7.3
5
Product Direction (% positive)
8.4
1,096
3.5
9
Features by Category
Dialing Options
8.9
12
Not enough data
8.8
11
Not enough data
Not enough data
Not enough data
Agent Tools
7.1
12
Not enough data
6.7
12
Not enough data
7.1
12
Not enough data
Automation
6.4
11
Not enough data
6.9
12
Not enough data
6.7
10
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
55
Not enough data
6.9
54
Not enough data
8.0
57
Not enough data
Agentic AI - Online Fax
6.5
10
Not enough data
6.8
10
Not enough data
Sending
9.0
62
Not enough data
9.0
59
Not enough data
8.4
59
Not enough data
8.8
59
Not enough data
8.5
56
Not enough data
8.7
58
Not enough data
Channels
7.4
30
Not enough data
6.9
30
Not enough data
6.0
29
Not enough data
Design
7.9
31
Not enough data
6.1
26
Not enough data
7.1
28
Not enough data
7.6
29
Not enough data
7.4
29
Not enough data
Generative AI
4.5
20
Not enough data
5.2
21
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.6
22
Not enough data
6.4
18
Not enough data
6.3
20
Not enough data
7.8
19
Not enough data
6.4
18
Not enough data
Generative AI
7.7
13
Not enough data
Functions
8.3
21
Not enough data
8.1
18
Not enough data
8.0
18
Not enough data
6.7
16
Not enough data
7.0
17
Not enough data
7.6
17
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
Agentic AI - Contact Center
4.4
6
Not enough data
4.4
6
Not enough data
5.8
6
Not enough data
3.9
6
Not enough data
Administrative
6.7
14
Not enough data
8.3
21
Not enough data
7.5
20
Not enough data
7.9
16
Not enough data
7.2
16
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.5
51
Not enough data
9.0
54
Not enough data
8.3
51
Not enough data
7.4
51
Not enough data
9.0
48
Not enough data
7.9
48
Not enough data
Basic Communication
9.2
907
|
Verified
5.8
6
8.0
396
|
Verified
Not enough data
7.8
448
|
Verified
5.3
5
7.9
384
|
Verified
Not enough data
8.6
650
|
Verified
Not enough data
9.1
737
|
Verified
Not enough data
Agentic AI - VoIP Providers
7.2
26
Not enough data
7.3
25
Not enough data
7.2
25
Not enough data
7.0
25
Not enough data
Access
8.2
478
|
Verified
Not enough data
8.2
504
Not enough data
8.4
507
|
Verified
Not enough data
Advanced Features
8.6
731
|
Verified
Not enough data
9.0
691
|
Verified
Not enough data
9.1
779
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
101
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
9.0
109
|
Verified
Not enough data
8.9
96
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect and Line2 are categorized as VoIP Providers
Unique Categories
Line2 has no unique categories
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Line2
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.6%
Hospital & Health Care
5.7%
Financial Services
5.4%
Insurance
5.2%
Computer Software
4.3%
Other
70.8%
Real Estate
14.3%
Individual & Family Services
14.3%
Staffing and Recruiting
7.1%
Renewables & Environment
7.1%
Photography
7.1%
Other
50.0%
Discussions
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
Line2 has no discussions with answers
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