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Compare GoTo Connect and Intermedia Unite 
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At a Glance
Market Segments
Small-Business (70.9% of reviews)
Small-Business (66.5% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
$27.99 per user per month plus taxes and fees + FREE business phone
GoTo Connect
Star Rating
(1,385)4.4 out of 5
Market Segments
Small-Business (70.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansIntermedia Unite
Star Rating
(515)4.5 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
$27.99 per user per month plus taxes and fees + FREE business phone
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoTo Connect excels in its Virtual PBX capabilities, scoring 9.3, which reviewers mention provides a robust solution for managing calls effectively. In contrast, Intermedia Unite, while still strong at 9.0, does not quite match the flexibility and features offered by GoTo Connect.
- Reviewers mention that Intermedia Unite shines in Call Management, scoring 9.1 compared to GoTo Connect's 9.0. Users appreciate the intuitive interface and advanced features that help streamline their call handling processes.
- Users on G2 highlight GoTo Connect's superior Phone Calls experience, with a score of 9.2, which reviewers say offers clear audio quality and reliability. Intermedia Unite, while also strong at 9.6, has received feedback indicating occasional connectivity issues during peak times.
- Reviewers mention that Intermedia Unite outperforms GoTo Connect in Video Calls, scoring 8.6 compared to GoTo Connect's 8.0. Users appreciate the higher resolution and stability of video connections, making it a preferred choice for virtual meetings.
- Users say that GoTo Connect's Ease of Setup is rated at 8.7, which is slightly lower than Intermedia Unite's 9.0. Reviewers mention that Intermedia Unite's onboarding process is more straightforward, making it easier for small businesses to get started quickly.
- G2 users report that both products are strong in Voice Conferencing, with both scoring 9.1. However, users mention that GoTo Connect's additional features, such as call recording and easy integration with other tools, provide a slight edge in functionality.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
Intermedia Unite
Unite Pro
$27.99
per user per month plus taxes and fees + FREE business phone
Designed for the mobile knowledge worker with voice, chat, and video for collaboration.
- Unlimited Calling
- Intermedia Unite Desktop and Mobile Apps
- Team Chat and Business SMS
Free Trial
GoTo Connect
No trial information availableIntermedia Unite
No trial information availableRatings
Meets Requirements
9.0
1,123
8.9
426
Ease of Use
9.0
1,136
9.0
428
Ease of Setup
8.7
797
9.0
241
Ease of Admin
8.9
778
9.0
233
Quality of Support
8.8
1,098
8.7
387
Has the product been a good partner in doing business?
9.1
771
9.1
226
Product Direction (% positive)
8.4
1,088
8.8
415
Features by Category
Dialing Options
9.1
11
Not enough data
9.0
10
Not enough data
Not enough data
Not enough data
Agent Tools
7.6
11
Not enough data
7.3
11
Not enough data
7.6
11
Not enough data
Automation
7.0
10
Not enough data
7.6
11
Not enough data
7.4
9
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
54
Not enough data
6.8
53
Not enough data
7.9
56
Not enough data
Agentic AI - Online Fax
6.1
9
Not enough data
6.5
9
Not enough data
Sending
9.0
61
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
8.7
58
Not enough data
8.5
55
Not enough data
8.7
57
Not enough data
Channels
7.3
29
Not enough data
6.9
29
Not enough data
5.9
28
Not enough data
Design
7.8
29
Not enough data
5.9
25
Not enough data
6.9
26
Not enough data
7.5
28
Not enough data
7.3
28
Not enough data
Generative AI
4.7
19
Not enough data
5.4
20
Not enough data
Channels
8.8
19
Not enough data
6.5
16
Not enough data
6.4
18
Not enough data
7.6
17
Not enough data
6.5
16
Not enough data
Generative AI
7.6
12
Not enough data
Functions
8.6
20
Not enough data
8.5
17
Not enough data
8.4
17
Not enough data
7.1
15
Not enough data
7.4
16
Not enough data
8.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
Agentic AI - Contact Center
5.3
5
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
4.7
5
Not enough data
Administrative
7.2
13
Not enough data
8.8
20
Not enough data
7.9
19
Not enough data
8.4
15
Not enough data
7.7
15
Not enough data
Collaboration Tools
Not enough data
8.5
253
|
Verified
Not enough data
8.5
41
Not enough data
Feature Not Available
Not enough data
8.8
71
|
Verified
Not enough data
8.5
67
Meeting Coordination
Not enough data
8.5
255
|
Verified
Not enough data
8.6
225
|
Verified
Not enough data
8.6
233
|
Verified
Not enough data
8.7
68
|
Verified
Software Type
Not enough data
7.8
188
|
Verified
Not enough data
8.9
67
|
Verified
Not enough data
8.8
68
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.5
48
9.3
9
9.0
49
9.1
11
8.5
48
8.8
8
7.6
48
7.7
8
9.1
46
9.0
8
8.0
46
8.8
7
Basic Communication
9.2
903
|
Verified
9.6
123
|
Verified
8.0
394
|
Verified
8.6
74
|
Verified
7.8
446
|
Verified
8.7
90
|
Verified
7.9
382
|
Verified
8.4
72
|
Verified
8.7
648
|
Verified
9.1
94
|
Verified
9.1
735
|
Verified
9.5
109
|
Verified
Agentic AI - VoIP Providers
7.3
24
Not enough data
7.5
23
Not enough data
7.4
23
Not enough data
7.2
23
Not enough data
Access
8.2
476
|
Verified
Feature Not Available
8.2
502
Feature Not Available
8.4
505
|
Verified
8.9
76
Advanced Features
8.6
729
|
Verified
9.0
106
|
Verified
9.0
688
|
Verified
9.2
102
|
Verified
9.1
777
|
Verified
9.5
111
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
8.8
35
|
Verified
9.0
100
|
Verified
8.9
33
|
Verified
Feature Not Available
8.6
33
|
Verified
Features
Feature Not Available
9.4
37
Feature Not Available
8.7
31
8.3
81
|
Verified
8.7
30
|
Verified
9.0
108
|
Verified
9.1
32
|
Verified
8.9
95
|
Verified
9.0
33
|
Verified
Feature Not Available
8.3
28
|
Verified
Categories
Categories
Shared Categories
GoTo Connect and Intermedia Unite are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
GoTo Connect is categorized as Online Fax, Auto Dialer, Contact Center, and Customer Communications Management
Intermedia Unite is categorized as Video Conferencing
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Intermedia Unite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.5%
Hospital & Health Care
5.6%
Financial Services
5.3%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Information Technology and Services
11.8%
Hospital & Health Care
5.3%
Marketing and Advertising
5.1%
Financial Services
5.1%
Telecommunications
3.9%
Other
69.0%
Discussions
Can I Port My Existing Number?
2 Comments
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
How can I configure my phones so that they will work during a power outage with alternative power?
2 Comments
DK
you can use a UPS locally or to back up the Switch the phone is plugged into.
alternatively you can put the app on your cell and use as a backup to answer...Read more
I would love to text my clients (4k plus) a Happy Birthday text. Can this be automated?
2 Comments
DK
you can text, but not currently automated with the Unite app.Read more
What is Anymeeting Video Conferencing used for?
2 Comments
AS
It is primarily a web conference and video meeting conference tool that provides various use cases. These includes virtual meeting, sales demo, webinars,...Read more
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