# GoTo Connect vs Zadarma Cloud PBX Comparison
---
## AI Generated Summary
- **G2 reviewers report** that GoTo Connect excels in providing a seamless unified communication experience, allowing users to easily text, email, and call from their cell phones. This flexibility is particularly appreciated by teams that require constant connectivity.
- **Users say** that GoTo Connect's customization options are a standout feature, with many highlighting the ability to manage speed dial buttons and adjust phone schedules online. This level of personalization enhances user satisfaction and operational efficiency.
- **According to verified reviews** , Zadarma Cloud PBX shines in its call management capabilities, particularly with features like call queues that help organize incoming inquiries during peak times. This functionality is crucial for businesses that handle high volumes of calls.
- **Reviewers mention** that while GoTo Connect has a higher overall satisfaction score, Zadarma Cloud PBX is noted for its effective call routing, which allows organizations to separate different types of inquiries, ensuring that calls are directed to the appropriate teams.
- **Users highlight** that GoTo Connect's support quality is a significant advantage, with many praising the responsive customer service that assists with setup and ongoing issues. In contrast, some users of Zadarma Cloud PBX have expressed concerns about the support experience, indicating room for improvement.
- **G2 reviewers indicate** that GoTo Connect's ease of use and setup are major benefits, with many users finding the onboarding process intuitive and straightforward. This contrasts with some feedback for Zadarma, where users have noted challenges in initial configuration, suggesting that it may require more time to get fully operational.



| | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,415 | 30 | 
| **Largest Market Segment** | Small-Business (70.5% of reviews) | Small-Business (83.3% of reviews) | 
| **Entry Level Price** | Contact Us 1 User, Per month | $79.00 Per Month | 

---
## Top Pros & Cons

### GoTo Connect

Pros:
- Ease of Use (128 reviews)
- Customer Support (46 reviews)

Cons:
- Call Issues (30 reviews)
- Limitations (20 reviews)

### Zadarma Cloud PBX

Pros:
- Business Tools (4 reviews)
- Easy Integration (3 reviews)

Cons:
- Call Issues (2 reviews)
- Platform Limitations (2 reviews)

---
## Ratings Comparison
| Rating | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
  | **Meets Requirements** | 9.0 (1142 reviews) | 7.6 (26 reviews) | 
  | **Ease of Use** | 9.0 (1155 reviews) | 8.8 (26 reviews) | 
  | **Ease of Setup** | 8.7 (815 reviews) | 8.3 (24 reviews) | 
  | **Ease of Admin** | 8.9 (781 reviews) | Not enough data | 
  | **Quality of Support** | 8.8 (1116 reviews) | 7.4 (26 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (774 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.4 (1105 reviews) | 8.7 (26 reviews) | 

---
## Pricing

### GoTo Connect

#### Entry-Level Pricing

Plan: Phone System

Price: Contact Us 1 User, Per month

Description: An award-winning smart business phone system that combines advanced cloud-based telephony with built-in meeting and messaging capabilities.

Key Features:
- Free calls to 50 countries
- Unlimited auto attendants and call queues
- Customizable dial plans for your business

[Browse all 4 editions](https://www.g2.com/products/goto-connect/pricing)

#### Free Trial

No

### Zadarma Cloud PBX

#### Entry-Level Pricing

Plan: Corporation - US/Canada

Price: $79.00 Per Month

Description: Per 20 users.

Key Features:
- Unlimited calls to the USA and Canada
- 8 virtual phone numbers, including two toll-free numbers
- Cloud storage

[Browse all 4 editions](https://www.g2.com/products/zadarma-cloud-pbx/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 7.8/10 | 12 |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Dialing Options

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Preview Dialing** | 8.9 (12 reviews) | Not enough data | 
| **Progressive Dialing** | 8.8 (11 reviews) | Not enough data | 
| **Predictive Dialing** | Not enough data | Not enough data | 

#### Agent Tools

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Whisper Coaching ** | 7.1 (12 reviews) | Not enough data | 
| **Callback Scheduling ** | 6.7 (12 reviews) | Not enough data | 
| **Call Recording ** | 7.1 (12 reviews) | Not enough data | 

#### Automation

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Voice Activity Detection** | 6.4 (11 reviews) | Not enough data | 
| **Interactive Voice Response (IVR)** | 6.9 (12 reviews) | Not enough data | 
| **Call Scrubbing** | 6.7 (10 reviews) | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | 

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 7.9/10 | 65 |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Documents

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Editing** | 7.3 (55 reviews) | Not enough data | 
| **Document Signature ** | 6.9 (54 reviews) | Not enough data | 
| **Storage** | 8.0 (57 reviews) | Not enough data | 

#### Agentic AI - Online Fax

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (10 reviews) | Not enough data | 

#### Sending

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Fax Number** | 9.0 (64 reviews) | Not enough data | 
| **Existing Numbers** | 9.1 (61 reviews) | Not enough data | 
| **Cross-Platform Sending** | 8.4 (59 reviews) | Not enough data | 
| **Unlimited Sending** | 8.8 (59 reviews) | Not enough data | 
| **Contact Management** | 8.5 (56 reviews) | Not enough data | 
| **Alerts** | 8.7 (58 reviews) | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 6.6/10 | 32 |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Channels

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Multi-Channel Coverage** | 7.4 (30 reviews) | Not enough data | 
| **Open Listening** | 6.9 (30 reviews) | Not enough data | 
| **Physical Media** | 6.0 (29 reviews) | Not enough data | 

#### Design

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Communications Strategy Development** | 7.9 (31 reviews) | Not enough data | 
| **Create Content** | 6.1 (26 reviews) | Not enough data | 
| **Personalization** | 7.1 (28 reviews) | Not enough data | 
| **Inbound Identification** | 7.6 (29 reviews) | Not enough data | 
| **Regulatory Compliance** | 7.4 (29 reviews) | Not enough data | 

#### Generative AI

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **AI Text Generation** | 4.5 (20 reviews) | Not enough data | 
| **AI Text Summarization** | 5.2 (21 reviews) | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Quality Assurance

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Engagement

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | 

#### Performance

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 7.3/10 | 29 |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Channels

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Voice** | 8.6 (22 reviews) | Not enough data | 
| **Social** | 6.4 (18 reviews) | Not enough data | 
| **Web Chat** | 6.3 (20 reviews) | Not enough data | 
| **Mobile SMS** | 7.8 (19 reviews) | Not enough data | 
| **Email** | 6.4 (18 reviews) | Not enough data | 

#### Generative AI

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **AI Text-to-Speech** | 7.7 (13 reviews) | Not enough data | 

#### Functions

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Session Routing** | 8.3 (21 reviews) | Not enough data | 
| **Session Queuing** | 8.1 (18 reviews) | Not enough data | 
| **Concurrent Calling** | 8.0 (18 reviews) | Not enough data | 
| **Speech Analytics** | 6.7 (16 reviews) | Not enough data | 
| **Auto Dialer** | 7.0 (17 reviews) | Not enough data | 
| **IVR** | 7.6 (17 reviews) | Not enough data | 
| **Inbound Screen Pop** | 6.6 (16 reviews) | Not enough data | 
| **Persistent Data** | 6.8 (16 reviews) | Not enough data | 

#### Agentic AI - Contact Center

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Autonomous Task Execution** | 4.4 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 4.4 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 3.9 (6 reviews) | Not enough data | 

#### Administrative

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Session Summary Notes** | 6.7 (14 reviews) | Not enough data | 
| **Administrator Access** | 8.3 (21 reviews) | Not enough data | 
| **Reporting & Dashboards** | 7.5 (20 reviews) | Not enough data | 
| **Session Recording** | 7.9 (16 reviews) | Not enough data | 
| **Agent Scheduling and Assignment** | 7.2 (16 reviews) | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Conversational Platform

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Contextual Engagement** | Not enough data | Not enough data | 
| **Proactive Engagement** | Not enough data | Not enough data | 

#### Support Automation

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Intelligent Routing** | Not enough data | Not enough data | 
| **Seamless Escalation** | Not enough data | Not enough data | 
| **Transcripts** | Not enough data | Not enough data | 
| **Self-Serve Support** | Not enough data | Not enough data | 

#### Generative AI

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Generative AI

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Searchable Articles** | Not enough data | Not enough data | 
| **Community Forums** | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Branding** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Generative AI

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Process

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Mentions** | Not enough data | Not enough data | 
| **Tickets** | Not enough data | Not enough data | 
| **Macros** | Not enough data | Not enough data | 

#### Channels

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Email** | Not enough data | Not enough data | 
| **Social** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Phone** | Not enough data | Not enough data | 
| **Text** | Not enough data | Not enough data | 

#### Insight

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Surveys** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Visitor Activity** | Not enough data | Not enough data | 
| **Help Desk** | Not enough data | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Generative AI

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | N/A | N/A |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Call Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Mobile Accessibility** | Not enough data | Not enough data | 
| **Accessibility** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Security and Compliance** | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Support and Reliability** | Not enough data | Not enough data | 
| **Automated attendant** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 8.2/10 | 951 |
| **Zadarma Cloud PBX** | 7.0/10 | 26 |

#### Platform Basics - VoIP Providers

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (52 reviews) | 10.0 (14 reviews) | 
| **Call Management** | 9.1 (60 reviews) | 9.8 (18 reviews) | 
| **Network monitoring** | 8.4 (52 reviews) | Not enough data | 
| **Integrations** | 7.5 (55 reviews) | Not enough data | 
| **Virtual PBX** | 9.0 (48 reviews) | Not enough data | 
| **SIP trunking services** | 7.9 (48 reviews) | Not enough data | 

#### Basic Communication

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Phone Calls** | 9.2 (914 reviews) ✓ Verified | 8.0 (11 reviews) | 
| **Video Calls** | 8.0 (398 reviews) ✓ Verified | 4.3 (5 reviews) | 
| **Instant Messaging** | 7.9 (452 reviews) ✓ Verified | 6.4 (6 reviews) | 
| **Screen Sharing** | 7.9 (384 reviews) ✓ Verified | 5.0 (5 reviews) | 
| **Conference Calls** | 8.7 (653 reviews) ✓ Verified | 5.6 (6 reviews) | 
| **Desk-to-Desk Calls** | 9.1 (738 reviews) ✓ Verified | 6.2 (7 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (26 reviews) | Not enough data | 

#### Access

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Software Pairing** | 8.2 (478 reviews) ✓ Verified | 6.1 (6 reviews) | 
| **Browser Extension** | 8.2 (504 reviews) | 6.4 (6 reviews) | 
| **Individual Download** | 8.4 (507 reviews) ✓ Verified | 6.0 (5 reviews) | 

#### Advanced Features

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Hold Music** | 8.6 (733 reviews) ✓ Verified | 7.4 (9 reviews) | 
| **Automated Attendants** | 9.0 (693 reviews) ✓ Verified | 8.3 (13 reviews) | 
| **VOiP Number** | 9.1 (781 reviews) ✓ Verified | 8.5 (10 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **GoTo Connect** | 8.8/10 | 130 |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Tenancy Flexibility** | Feature Not Available | Not enough data | 
| **Native VoIP** | 9.0 (101 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | Feature Not Available | Not enough data | 

#### Features

| Feature | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Voicemail to Email** | Feature Not Available | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 8.3 (82 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 9.0 (109 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 8.9 (96 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to GoTo Connect (10):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Online Fax Software](https://www.g2.com/categories/online-fax), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Contact Center Software](https://www.g2.com/categories/contact-center), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service)

**Unique to Zadarma Cloud PBX (1):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | GoTo Connect | Zadarma Cloud PBX | 
|---|---|---|
| **Small-Business** | 70.5% | 83.3% | 
| **Mid-Market** | 24.8% | 16.7% | 
| **Enterprise** | 4.7% | 0% | 

### By Industry

#### GoTo Connect

- **Information Technology and Services:** 8.6%
- **Hospital & Health Care:** 5.6%
- **Financial Services:** 5.3%
- **Insurance:** 5.2%
- **Computer Software:** 4.2%
- **Non-Profit Organization Management:** 3.5%
- **Marketing and Advertising:** 3.4%
- **Construction:** 2.9%
- **Accounting:** 2.7%
- **Health, Wellness and Fitness:** 2.7%
- **Other:** 55.8%

#### Zadarma Cloud PBX

- **Information Technology and Services:** 20.0%
- **Computer Software:** 10.0%
- **Marketing and Advertising:** 10.0%
- **Retail:** 6.7%
- **Management Consulting:** 6.7%
- **Leisure, Travel & Tourism:** 6.7%
- **Construction:** 6.7%
- **Music:** 3.3%
- **Venture Capital & Private Equity:** 3.3%
- **Writing and Editing:** 3.3%
- **Other:** 23.3%

---
## Alternatives

### Alternatives to GoTo Connect

- [8x8 Contact Center](https://www.g2.com/products/8x8-contact-center/reviews) — 4.1/5 stars (257 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3587 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1625 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2536 reviews)

### Alternatives to Zadarma Cloud PBX

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1848 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3394 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1625 reviews)
- [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews)
- [Ringover](https://www.g2.com/products/ringover/reviews) — 4.6/5 stars (495 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3587 reviews)

---
## Top Discussions

### GoTo Connect

- Title: [I](https://www.g2.com/discussions/goto-connect-i) — 2 comments, 1 upvote
  > **Top comment:** "So far this product has fulfilled our companies needs 100% "
- Title: [The Call prompter](https://www.g2.com/discussions/the-call-prompter) — 2 comments, 1 upvote
  > **Top comment:** "I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter."
- Title: [Can I Port My Existing Number?](https://www.g2.com/discussions/phone-numbers) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  You can port your number."
- Title: [What is GoTo Connect used for?](https://www.g2.com/discussions/what-is-goto-connect-used-for) — 1 comment
  > **Top comment:** "Phone, Fax, Meetings. Been a user for more than 10 years."
- Title: [How much does jive cost?](https://www.g2.com/discussions/how-much-does-jive-cost) — 1 comment
  > **Top comment:** "Comment deleted by user."

### Zadarma Cloud PBX

- Title: [What is PBX Zadarma?](https://www.g2.com/discussions/what-is-pbx-zadarma) — 1 comment *(includes official response)*
  > **Top comment:** "Zadarma's cloud PBX - centralised communication solution for your business.
Virtual Zadarma PBX will help your business stay in touch 24/7. Regardless of..."
- Title: [What are some features of a PBX?](https://www.g2.com/discussions/what-are-some-features-of-a-pbx) — 1 comment *(includes official response)*
  > **Top comment:** "I can explain the PBX common features on Zadarma PBX example. Zadarma PBX offers: 
1. Call recording and call transfer with call performance statistics. 2...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/goto-connect-vs-zadarma-cloud-pbx)