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At a Glance
Market Segments
Small-Business (50.7% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
Free Trial
Free
Gotalk
Star Rating
(169)4.5 out of 5
Market Segments
Small-Business (50.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansZoom Workplace
Star Rating
(55,325)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoom Workplace excels in video streaming with a score of 9.0, while Gotalk's performance in this area is slightly lower, indicating that Zoom may provide a more seamless video experience during meetings.
- Reviewers mention that Gotalk has a superior quality of support with a score of 9.0 compared to Zoom's 8.7, suggesting that users may find more responsive assistance when issues arise with Gotalk.
- G2 users highlight that Zoom Workplace offers better screen sharing capabilities, scoring 9.2, which is beneficial for collaborative tasks, whereas Gotalk's score of 8.9 indicates it may not be as robust in this feature.
- Users on G2 appreciate Gotalk's business instant messaging features, particularly its mobile application, which scored 9.0, making it a strong choice for teams that prioritize mobile communication.
- Reviewers say that Zoom Workplace shines in session recording with a score of 9.1, which is crucial for teams needing to revisit discussions, while Gotalk's recording features are rated lower, potentially limiting this functionality.
- Users report that Gotalk's user interface is more intuitive, reflected in its higher ease of use score of 9.4 compared to Zoom's 9.1, suggesting that new users may find Gotalk easier to navigate and adopt.
Pricing
Entry-Level Pricing
Gotalk
Free
Free Trial
For 1-1 meetings and small groups
- Create rooms with no apps or login
- Claim your own custom URL
- Search and add YouTube videos or video files to meetings
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Gotalk
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.2
104
9.2
42,282
Ease of Use
9.3
106
9.1
42,418
Ease of Setup
9.2
20
9.1
13,572
Ease of Admin
9.2
13
9.0
12,262
Quality of Support
8.9
102
8.7
31,226
Has the product been a good partner in doing business?
9.6
13
9.1
11,444
Product Direction (% positive)
9.4
102
8.3
39,770
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6559
|
Verified
Not enough data
9.1
6759
|
Verified
Not enough data
8.8
6013
|
Verified
Collaboration
Not enough data
8.6
5116
|
Verified
Not enough data
9.1
6753
|
Verified
Not enough data
9.0
6509
|
Verified
Not enough data
8.7
4982
|
Verified
Not enough data
9.3
7102
|
Verified
Functionality
Not enough data
8.5
5070
|
Verified
Not enough data
9.0
6320
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
108
Business Instant Messaging
Not enough data
8.6
500
Not enough data
8.7
517
Not enough data
8.5
499
Business Instant Messaging
Not enough data
9.0
499
Not enough data
9.2
504
Business Instant Messaging
Not enough data
8.9
496
Not enough data
8.9
502
Not enough data
8.5
495
Generative AI - Business Instant Messaging
Not enough data
8.5
174
AI - Business Instant Messaging
Not enough data
8.4
171
Not enough data
8.4
171
Not enough data
8.3
170
Not enough data
8.2
170
Agentic AI - Business Instant Messaging
Not enough data
7.7
82
Not enough data
7.6
77
Grammar
Not enough data
8.9
72
Not enough data
8.6
72
Not enough data
8.9
73
Formatting
Not enough data
8.6
71
Not enough data
8.4
69
Not enough data
8.5
70
Content
Not enough data
8.6
70
Not enough data
8.4
69
Not enough data
8.6
69
Product Type
Not enough data
8.9
69
Not enough data
8.8
68
Generative AI
Not enough data
8.8
65
Not enough data
9.0
68
Design Tools
Not enough data
8.5
288
Not enough data
8.5
285
Not enough data
8.2
277
Not enough data
8.3
280
Not enough data
8.6
282
Communication Tools
Not enough data
8.7
280
Not enough data
8.9
288
Integrations
Not enough data
8.2
274
Not enough data
8.7
277
Software Offering
Not enough data
8.5
278
Not enough data
9.3
284
Not enough data
8.8
280
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
77
Not enough data
7.9
77
Not enough data
7.8
75
Presenter Tools
Not enough data
9.0
16924
Not enough data
8.6
12635
|
Verified
Not enough data
8.7
13557
|
Verified
Not enough data
8.9
17369
|
Verified
Conferencing Options
Not enough data
9.1
19372
|
Verified
Not enough data
9.2
19515
|
Verified
Not enough data
9.3
21483
|
Verified
Application Tools
Not enough data
8.9
16003
|
Verified
Not enough data
9.1
19201
|
Verified
Not enough data
8.8
16116
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
235
Platform Basics
Not enough data
9.1
401
Not enough data
9.1
403
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
392
Platform Additional Functionality
Not enough data
8.4
394
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
102
Not enough data
8.7
102
Not enough data
8.7
101
Coordination Tools
Not enough data
8.8
109
Not enough data
8.8
103
Not enough data
8.5
104
Software Options
Not enough data
9.1
103
Not enough data
8.9
103
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Collaboration Tools
8.9
88
|
Verified
9.2
30661
|
Verified
8.8
81
|
Verified
Feature Not Available
8.5
79
|
Verified
Feature Not Available
9.1
79
|
Verified
9.1
14716
|
Verified
8.8
80
|
Verified
9.1
14801
|
Verified
Meeting Coordination
Feature Not Available
8.9
28051
|
Verified
8.7
84
|
Verified
9.0
27151
|
Verified
8.9
85
|
Verified
8.9
27458
|
Verified
8.9
81
|
Verified
9.0
15170
|
Verified
Software Type
8.8
82
|
Verified
8.9
26488
|
Verified
9.0
81
|
Verified
8.8
13937
|
Verified
Feature Not Available
9.2
15844
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.9
444
Not enough data
7.9
443
Not enough data
7.9
439
Calendar View
Not enough data
8.3
391
Not enough data
8.5
400
Shared Calendar
Not enough data
8.5
381
Not enough data
8.3
389
Accessibility
Not enough data
8.3
385
Not enough data
8.0
383
Integration
Not enough data
8.3
380
Not enough data
8.2
384
Not enough data
8.5
378
Notifications
Not enough data
8.3
383
Not enough data
7.9
380
Generative AI
Not enough data
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.8
121
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Integrations
Not enough data
7.7
644
Not enough data
8.6
669
Not enough data
8.9
669
Not enough data
7.7
637
Not enough data
7.6
630
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.4
165
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.8
124
Not enough data
8.5
123
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
136
Not enough data
8.7
123
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.0
128
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.8
77
Not enough data
8.1
77
Not enough data
7.9
77
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.3
6
Extensions
Not enough data
8.9
1480
|
Verified
Not enough data
8.8
1458
|
Verified
Not enough data
8.7
1366
Features
Not enough data
8.8
1375
|
Verified
Not enough data
8.7
1328
Not enough data
8.9
1766
|
Verified
Not enough data
9.2
2009
|
Verified
Not enough data
9.3
2086
|
Verified
Not enough data
8.8
1593
|
Verified
Categories
Categories
Shared Categories
Gotalk and Zoom Workplace are categorized as Video Conferencing
Unique Categories
Gotalk has no unique categories
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Gotalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.4%
Computer Software
9.6%
Marketing and Advertising
8.9%
Telecommunications
4.8%
Education Management
3.4%
Other
58.9%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
How i do?
4 Comments
MS
It is easy, ResearchRead more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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