Compare GoSite and Trustpilot 
At a Glance
Market Segments
Mid-Market (52.0% of reviews)
Small-Business (62.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $299.00
GoSite
Star Rating
(25)3.9 out of 5
Market Segments
Mid-Market (52.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about GoSiteTrustpilot
Star Rating
(246)3.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Trustpilot excels in providing strong credibility and visibility, with users noting that customer reviews significantly influence trust and conversion rates. This makes it a valuable resource for businesses looking to enhance their online reputation.
- Users say GoSite stands out for its user-friendly setup process, with many praising the ease of getting their websites configured to their liking. One user highlighted that they received prompt technical support, which contributed to a smooth experience overall.
- According to verified reviews, Trustpilot's automation features are a game changer for many users, allowing them to streamline feedback collection and integrate it into their workflows effectively. This capability is particularly appreciated by those managing multiple projects.
- Reviewers mention that GoSite's customer support is highly responsive and respectful of users' time, with one user noting that the sales team does not overwhelm them with calls. This approach fosters a more pleasant customer experience compared to some competitors.
- Users highlight that while Trustpilot has a larger number of reviews, indicating a broader user base, GoSite's recent feedback reflects a higher satisfaction level in areas like quality of support and ease of administration, suggesting a more tailored experience for mid-market users.
- G2 reviewers indicate that Trustpilot's tools for gathering feedback are robust, but some users feel it may not fully meet their specific workflow needs, pointing to potential configuration challenges. In contrast, GoSite's straightforward messaging capabilities are frequently praised, making communication seamless for users.
Pricing
Entry-Level Pricing
GoSite
No pricing availableTrustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Free Trial
GoSite
Free Trial is available
Trustpilot
Free Trial is available
Ratings
Meets Requirements
8.2
18
7.5
209
Ease of Use
8.5
19
8.0
213
Ease of Setup
9.0
13
7.7
121
Ease of Admin
9.0
13
7.8
107
Quality of Support
8.7
18
7.0
196
Has the product been a good partner in doing business?
8.5
13
6.8
105
Product Direction (% positive)
6.7
14
6.2
206
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
9.0
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.9
6
Not enough data
Performance
8.8
7
Not enough data
8.6
7
Not enough data
Local Search Optimization
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Collection
Not enough data
5.9
37
|
Verified
Not enough data
6.4
38
|
Verified
Not enough data
5.8
34
|
Verified
Not enough data
6.6
32
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
5.7
10
Not enough data
5.7
10
Moderation
Not enough data
5.8
30
|
Verified
Not enough data
5.9
32
|
Verified
Not enough data
6.0
27
|
Verified
Use Cases
Not enough data
6.4
29
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
5.7
30
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
6.5
26
|
Verified
Not enough data
6.5
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
6.4
29
|
Verified
Not enough data
5.8
29
|
Verified
Not enough data
5.6
27
|
Verified
Not enough data
5.9
29
|
Verified
Generative AI
Not enough data
5.6
16
Consumer Intelligence
8.7
5
7.7
88
|
Verified
7.7
5
6.8
65
7.7
5
7.0
62
|
Verified
Reporting
Not enough data
Feature Not Available
7.3
5
6.7
54
|
Verified
8.3
6
7.7
82
|
Verified
Media Monitoring
Not enough data
6.6
52
|
Verified
Not enough data
6.6
53
|
Verified
7.7
5
Feature Not Available
In-House Management
Not enough data
Feature Not Available
8.3
5
Feature Not Available
Generative AI
Not enough data
6.4
14
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GoSite and Trustpilot are categorized as Online Reputation Management
Unique Categories
GoSite is categorized as Customer Communications Management, SMS Marketing, Conversational Marketing, Local Listing Management, Local SEO, and Mobile Marketing
Trustpilot is categorized as Review Management
Reviews
Reviewers' Company Size
GoSite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
28.0%
Information Technology and Services
8.0%
Hospital & Health Care
8.0%
Building Materials
8.0%
Banking
8.0%
Other
40.0%
Financial Services
15.0%
Retail
7.3%
Marketing and Advertising
5.6%
Computer Software
4.7%
Apparel & Fashion
3.8%
Other
63.7%
Discussions
GoSite has no discussions with answers
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
A risk calling for a solution
1 Comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 Comment
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more
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