Introducing G2.ai, the future of software buying.Try now
Compare GorillaDesk and Workiz 
Featured Products
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (96.2% of reviews)
Entry-Level Pricing
Free Trial 1 Schedule Per Month
$187.00 1 Members Per Month
GorillaDesk
Star Rating
(42)4.8 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 Schedule Per Month
Browse all 2 pricing plansWorkiz
Star Rating
(221)4.5 out of 5
Market Segments
Small-Business (96.2% of reviews)
Pros & Cons
Entry-Level Pricing
$187.00 1 Members Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GorillaDesk excels in customer support, with many users highlighting the outstanding responsiveness and deep product knowledge of the support team. This level of service is often described as unmatched in the industry, making it a strong choice for businesses that prioritize assistance.
- Users say that Workiz offers a highly integrated platform that functions as an all-in-one tool for invoicing, scheduling, and CRM. This integration promotes productivity and streamlines operations, which is particularly beneficial for teams looking to minimize missed appointments and enhance workflow.
- Reviewers mention that GorillaDesk's implementation process is notably quick and intuitive, with users appreciating the simplicity of transferring operations to the platform. This ease of setup is a significant advantage for small businesses that may lack extensive IT resources.
- According to verified reviews, Workiz provides a user-friendly interface that is easy to navigate, which helps teams stay organized. Users specifically appreciate the real-time job scheduling and technician tracking features, which enhance operational efficiency.
- G2 reviewers highlight that GorillaDesk offers a high level of customization, allowing users to tailor their experience to meet specific needs. This flexibility is often praised, with users noting that the platform has many features to enhance both their operations and customer interactions.
- Users report that while Workiz has a solid feature set, some find it less intuitive compared to GorillaDesk, particularly in areas like employee communication and client notifications. This can lead to a steeper learning curve for new users, which may be a consideration for businesses looking for a straightforward solution.
Pricing
Entry-Level Pricing
GorillaDesk
BASIC
Free Trial
1 Schedule Per Month
Everything you need to run a smarter, more efficient field service business:
- Client Manager (CRM)
- Quotes, Estimates & Work Orders
- Scheduling & Dispatching
Workiz
Kickstart
$187.00
1 Members Per Month
The perfect starter kit.
- Scheduling
- 2 Automations
- Jobs, estimates & invoices
Free Trial
GorillaDesk
Free Trial is available
Workiz
Free Trial is available
Ratings
Meets Requirements
9.3
32
8.7
158
Ease of Use
9.6
34
8.8
163
Ease of Setup
9.6
23
8.7
127
Ease of Admin
9.7
21
9.1
106
Quality of Support
9.6
33
8.7
157
Has the product been a good partner in doing business?
9.5
21
9.1
108
Product Direction (% positive)
9.6
33
9.3
137
Features by Category
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.8
44
Not enough data
6.2
24
Before the Job
9.8
7
8.5
117
9.6
8
8.8
112
9.3
7
8.7
111
Not enough data
8.4
103
On the Job
8.3
6
8.3
106
8.9
6
8.3
113
Not enough data
7.6
76
9.7
6
8.7
110
Not enough data
8.2
99
After the Job
9.3
9
8.3
109
8.9
6
8.3
105
10.0
8
8.8
112
9.7
6
8.1
90
Agentic AI - Field Service Management
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.3
6
Categories
Categories
Shared Categories
GorillaDesk and Workiz are categorized as Field Service Management and Online Appointment Scheduling
Unique Categories
GorillaDesk is categorized as Cleaning Services and Pest Control
Workiz has no unique categories
Reviews
Reviewers' Company Size
GorillaDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workiz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
40.5%
Environmental Services
31.0%
Chemicals
11.9%
Facilities Services
7.1%
Public Safety
2.4%
Other
7.1%
Construction
33.3%
Consumer Services
24.3%
Transportation/Trucking/Railroad
4.8%
Electrical/Electronic Manufacturing
4.3%
Retail
3.8%
Other
29.5%
Alternatives
Discussions
GorillaDesk has no discussions with answers
How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??
1 Comment
TE
Hey, Raymond!
We’re happy to help! Workiz does have an integrated phone system with tons of capabilities. You can easily set up a second number on the call...Read more
How much is Workiz software?
1 Comment
KC
My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
