Compare GorillaDesk and ServiceTrade 
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (48.1% of reviews)
Entry-Level Pricing
Free Trial 1 Schedule Per Month
Contact Us 10 Technicians
GorillaDesk
Star Rating
(43)4.8 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 Schedule Per Month
Browse all 2 pricing plansServiceTrade
Star Rating
(58)4.5 out of 5
Market Segments
Small-Business (48.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 10 Technicians
Learn more about ServiceTradeGorillaDesk vs ServiceTrade
When assessing the two solutions, reviewers found GorillaDesk easier to use, set up, and administer. Reviewers also preferred doing business with GorillaDesk overall.
- Reviewers felt that GorillaDesk meets the needs of their business better than ServiceTrade.
- When comparing quality of ongoing product support, reviewers felt that GorillaDesk is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of GorillaDesk over ServiceTrade.
Pricing
Entry-Level Pricing
GorillaDesk
BASIC
Free Trial
1 Schedule Per Month
Everything you need to run a smarter, more efficient field service business:
- Client Manager (CRM)
- Quotes, Estimates & Work Orders
- Scheduling & Dispatching
ServiceTrade
Premium
Contact Us
10 Technicians
Talk to sales to learn about your options and get the right package and pricing that suits your business. ServiceTrade is great for contractors with 5 to 5,000 technicians.
- scheduling
- dispatching
- sales
Free Trial
GorillaDesk
Free Trial is available
ServiceTrade
No trial information availableRatings
Meets Requirements
9.3
33
8.7
47
Ease of Use
9.6
35
8.9
47
Ease of Setup
9.6
24
8.4
32
Ease of Admin
9.7
22
9.1
34
Quality of Support
9.6
34
9.1
47
Has the product been a good partner in doing business?
9.5
22
9.4
34
Product Direction (% positive)
9.6
33
9.5
44
Features by Category
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
9.8
8
8.5
22
9.6
9
7.7
22
9.3
7
8.3
23
Not enough data
9.1
17
On the Job
8.6
7
8.3
21
8.9
6
8.3
22
Not enough data
8.8
15
9.8
7
8.0
20
Not enough data
7.4
7
After the Job
9.3
10
8.3
21
9.0
7
8.3
21
10.0
9
8.8
18
9.8
7
9.5
17
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GorillaDesk and ServiceTrade are categorized as Field Service Management
Reviews
Reviewers' Company Size
GorillaDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTrade
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
41.9%
Environmental Services
30.2%
Chemicals
11.6%
Facilities Services
7.0%
Public Safety
2.3%
Other
7.0%
Construction
30.2%
Facilities Services
15.1%
Consumer Services
5.7%
Telecommunications
3.8%
Real Estate
3.8%
Other
41.5%
Alternatives
Discussions
GorillaDesk has no discussions with answers
ServiceTrade has no discussions with answers
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