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Compare GorillaDesk and ServiceTitan 
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At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
Free Trial 1 Schedule Per Month
No pricing available
GorillaDesk
Star Rating
(41)4.9 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 Schedule Per Month
Browse all 2 pricing plansServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ServiceTitan's scheduling notifications are effective, but GorillaDesk excels with its user-friendly calendar feature, receiving a score of 9.7 compared to ServiceTitan's 7.4.
- Reviewers mention that GorillaDesk's ease of setup is a standout feature, scoring 9.8, while ServiceTitan's score of 6.8 indicates a more complex onboarding process.
- G2 users highlight GorillaDesk's superior quality of support, with a score of 9.8, whereas ServiceTitan's support quality is rated at 7.7, suggesting a more responsive and helpful customer service experience with GorillaDesk.
- Users on G2 appreciate GorillaDesk's invoicing capabilities, which received a perfect score of 10.0, while ServiceTitan's invoicing scored 8.6, indicating that GorillaDesk offers a more streamlined invoicing process.
- Reviewers say that GorillaDesk's client notifications are highly effective, scoring 9.7, compared to ServiceTitan's 8.5, which may lead to better customer engagement and communication.
- Users report that ServiceTitan has a strong presence in the small-business market, but GorillaDesk's 100% positive reviews from small-business users suggest it may be more tailored to their specific needs.
Pricing
Entry-Level Pricing
GorillaDesk
BASIC
Free Trial
1 Schedule Per Month
Everything you need to run a smarter, more efficient field service business:
- Client Manager (CRM)
- Quotes, Estimates & Work Orders
- Scheduling & Dispatching
ServiceTitan
No pricing availableFree Trial
GorillaDesk
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
9.5
31
8.8
281
Ease of Use
9.7
33
8.5
285
Ease of Setup
9.7
22
6.9
213
Ease of Admin
9.8
20
8.1
192
Quality of Support
9.8
32
7.8
276
Has the product been a good partner in doing business?
9.9
20
8.7
193
Product Direction (% positive)
9.6
32
9.1
276
Features by Category
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9
82
Not enough data
6.8
78
Before the Job
9.7
6
7.4
182
9.8
7
8.9
200
9.3
7
8.4
195
Not enough data
8.4
190
On the Job
9.0
5
8.6
196
9.7
5
7.8
198
Not enough data
7.3
180
9.7
5
8.5
201
Not enough data
8.1
170
After the Job
9.4
8
8.4
200
8.9
6
8.3
198
10.0
8
8.7
198
9.7
6
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
GorillaDesk and ServiceTitan are categorized as Pest Control and Field Service Management
Unique Categories
GorillaDesk is categorized as Cleaning Services and Online Appointment Scheduling
ServiceTitan is categorized as HVAC
Reviews
Reviewers' Company Size
GorillaDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
39.0%
Environmental Services
31.7%
Chemicals
12.2%
Facilities Services
7.3%
Public Safety
2.4%
Other
7.3%
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Alternatives
Discussions
GorillaDesk has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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