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Compare GorillaDesk and ServiceDeck 
Featured Products
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (56.3% of reviews)
Entry-Level Pricing
Free Trial 1 Schedule Per Month
Contact Us 50 Users Per Month
GorillaDesk
Star Rating
(42)4.8 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 Schedule Per Month
Browse all 2 pricing plansServiceDeck
Star Rating
(34)4.4 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 50 Users Per Month
Browse all 3 pricing plansGorillaDesk vs ServiceDeck
When assessing the two solutions, reviewers found GorillaDesk easier to use, set up, and administer. Reviewers also preferred doing business with GorillaDesk overall.
- Reviewers felt that GorillaDesk meets the needs of their business better than ServiceDeck.
- When comparing quality of ongoing product support, reviewers felt that GorillaDesk is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of GorillaDesk over ServiceDeck.
Pricing
Entry-Level Pricing
GorillaDesk
BASIC
Free Trial
1 Schedule Per Month
Everything you need to run a smarter, more efficient field service business:
- Client Manager (CRM)
- Quotes, Estimates & Work Orders
- Scheduling & Dispatching
ServiceDeck
Enterprise
Contact Us
50 Users Per Month
Supporting enterprise level businesses. On-Premises Setup & Software Customizations Available.
- Everything included in "Team" Package
- Cloud or Dedicated Servers
- Software Customizations
Free Trial
GorillaDesk
Free Trial is available
ServiceDeck
Free Trial is available
Ratings
Meets Requirements
9.3
32
9.0
28
Ease of Use
9.6
34
8.9
28
Ease of Setup
9.6
23
8.5
9
Ease of Admin
9.7
21
7.0
5
Quality of Support
9.6
33
8.9
28
Has the product been a good partner in doing business?
9.5
21
7.3
5
Product Direction (% positive)
9.6
33
9.2
28
Features by Category
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.5
13
Not enough data
9.0
13
Before the Job
9.8
7
9.2
20
9.6
8
8.9
19
9.3
7
8.2
19
Not enough data
8.6
19
On the Job
8.3
6
8.4
19
8.9
6
9.2
19
Not enough data
9.1
19
9.7
6
9.2
20
Not enough data
8.9
19
After the Job
9.3
9
8.8
20
8.9
6
8.9
20
10.0
8
9.1
18
9.7
6
8.4
18
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GorillaDesk and ServiceDeck are categorized as Cleaning Services and Field Service Management
Unique Categories
GorillaDesk is categorized as Pest Control and Online Appointment Scheduling
ServiceDeck is categorized as Construction CRM and HVAC
Reviews
Reviewers' Company Size
GorillaDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceDeck
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
40.5%
Environmental Services
31.0%
Chemicals
11.9%
Facilities Services
7.1%
Public Safety
2.4%
Other
7.1%
Information Technology and Services
9.4%
Consumer Services
9.4%
Construction
9.4%
Computer Software
9.4%
Manufacturing
6.3%
Other
56.3%
Alternatives
Discussions
GorillaDesk has no discussions with answers
ServiceDeck has no discussions with answers
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