Compare Google Workspace and Zoom Workplace 
At a Glance
Market Segments
Small-Business (46.2% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$6.00 Per Month
Free
Google Workspace
Star Rating
(47,582)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansZoom Workplace
Star Rating
(55,982)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Google Workspace excels in providing a comprehensive suite of tools, integrating email, documents, storage, and meetings into one platform. This seamless integration allows for real-time collaboration, making it easy for teams to work together without worrying about document versioning issues.
- Users say that Zoom Workplace stands out for its clean user interface and the ability to integrate with other applications like Slack. This feature enhances the user experience by allowing teams to utilize Zoom across various tools without the need for multiple installations, creating a more streamlined workflow.
- According to verified reviews, Google Workspace receives high marks for its overall user satisfaction, reflected in its impressive G2 Score. Reviewers appreciate the platform's intuitive onboarding process, which helps new users get up to speed quickly and efficiently.
- Reviewers mention that Zoom Workplace is particularly reliable for daily meetings, with users highlighting the ease of joining calls, scheduling meetings, and sharing screens. The audio and video quality are often praised for being clear, contributing to a smooth and professional meeting experience.
- G2 reviewers report that while Google Workspace offers a robust set of features, some users find it slightly more complex to navigate compared to Zoom Workplace. This complexity can sometimes lead to a steeper learning curve for new users, especially those who are less tech-savvy.
- Users say that while both platforms are effective, Zoom Workplace's focus on centralizing communication and collaboration in one environment makes it a strong contender for teams that prioritize simplicity and ease of use in their daily operations.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Google Workspace
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.1
37,712
9.2
42,527
Ease of Use
9.3
37,933
9.1
42,674
Ease of Setup
9.3
9,857
9.1
13,796
Ease of Admin
9.1
8,284
9.0
12,349
Quality of Support
8.6
30,076
8.7
31,424
Has the product been a good partner in doing business?
9.0
7,607
9.1
11,531
Product Direction (% positive)
8.7
36,436
8.4
40,007
Features by Category
File Management
9.2
8023
Not enough data
9.1
8076
Not enough data
9.1
8164
Not enough data
8.9
8205
Not enough data
9.0
7795
Not enough data
Agentic AI - Cloud Content Collaboration
7.8
138
Not enough data
8.1
142
Not enough data
8.2
138
Not enough data
Collaboration
9.0
7584
Not enough data
9.4
8394
Not enough data
9.2
7899
Not enough data
8.8
6864
Not enough data
Administration
9.1
6047
Not enough data
9.0
5870
Not enough data
9.1
5824
Not enough data
8.4
6308
Not enough data
8.7
5306
Not enough data
9.1
6431
Not enough data
Platform
9.3
2145
Not enough data
8.8
1742
Not enough data
8.8
1666
Not enough data
8.8
1508
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6579
|
Verified
Not enough data
9.1
6779
|
Verified
Not enough data
8.8
6023
|
Verified
Collaboration
Not enough data
8.6
5129
|
Verified
Not enough data
9.1
6771
|
Verified
Not enough data
9.0
6518
|
Verified
Not enough data
8.7
4987
|
Verified
Not enough data
9.3
7123
|
Verified
Functionality
Not enough data
8.5
5078
|
Verified
Not enough data
9.0
6334
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
107
Business Instant Messaging
8.8
2112
8.6
506
8.8
2237
8.7
522
8.7
2056
8.5
503
Business Instant Messaging
9.0
2197
9.0
516
9.0
2243
9.2
529
Business Instant Messaging
9.0
2282
8.9
503
9.1
2352
8.9
510
8.7
1896
8.5
503
Generative AI - Business Instant Messaging
8.4
269
8.5
176
AI - Business Instant Messaging
8.3
263
8.4
172
8.3
262
8.4
173
8.3
260
8.3
170
8.4
261
8.3
170
Agentic AI - Business Instant Messaging
8.3
150
7.7
82
8.4
148
7.6
77
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.6
295
Not enough data
8.5
289
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
286
Communication Tools
Not enough data
8.7
288
Not enough data
8.9
293
Integrations
Not enough data
8.2
276
Not enough data
8.7
286
Software Offering
Not enough data
8.5
283
Not enough data
9.3
292
Not enough data
8.9
286
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
8.9
2838
9.0
16929
8.4
2443
8.6
12637
|
Verified
8.3
2328
8.7
13569
|
Verified
8.7
2739
8.9
17375
|
Verified
Conferencing Options
9.0
3110
9.1
19392
|
Verified
9.0
3167
9.2
19546
|
Verified
9.1
3276
9.3
21538
|
Verified
Application Tools
8.8
2511
8.9
16007
|
Verified
8.6
2586
9.1
19232
|
Verified
9.1
2884
8.8
16119
|
Verified
Agentic AI - Screen Sharing
8.5
238
7.5
238
Platform Basics
Not enough data
9.1
413
Not enough data
9.1
413
Not enough data
7.8
381
Platform Content
Not enough data
8.1
378
Not enough data
7.8
375
Not enough data
9.0
401
Platform Additional Functionality
Not enough data
8.5
400
Not enough data
8.1
378
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Platform Basics
8.7
1831
Not enough data
8.8
1826
Not enough data
9.5
1860
Not enough data
Platform Content
8.7
1716
Not enough data
8.1
1717
Not enough data
8.3
1650
Not enough data
9.4
1827
Not enough data
Platform Additional Functionality
8.8
1618
Not enough data
9.2
1719
Not enough data
9.4
1766
Not enough data
Generative AI
8.5
563
Not enough data
8.2
552
Not enough data
7.7
549
Not enough data
8.5
557
Not enough data
7.3
539
Not enough data
8.2
547
Not enough data
7.9
546
Not enough data
Inbox Tools
Not enough data
8.1
102
Not enough data
8.2
104
Not enough data
8.7
105
Not enough data
8.7
105
Coordination Tools
Not enough data
8.8
113
Not enough data
8.8
106
Not enough data
8.5
105
Software Options
Not enough data
9.1
104
Not enough data
9.0
104
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Calculating
8.9
1874
Not enough data
8.9
1765
Not enough data
Insights
8.7
1748
Not enough data
8.9
1812
Not enough data
Editing
8.5
1750
Not enough data
9.4
1910
Not enough data
8.9
1803
Not enough data
Functionality
8.7
1608
Not enough data
9.2
1824
Not enough data
9.1
1838
Not enough data
9.6
1928
Not enough data
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Applications
9.3
1498
Not enough data
9.1
1336
Not enough data
8.4
1253
Not enough data
Collaboration
9.4
1504
Not enough data
9.0
1237
Not enough data
9.3
1423
Not enough data
Management
9.3
1374
Not enough data
9.1
1287
Not enough data
9.5
1348
Not enough data
Agentic AI - Office Suites
8.1
425
Not enough data
8.2
426
Not enough data
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
9.0
5969
9.2
30732
|
Verified
9.1
4216
Feature Not Available
8.3
3676
Feature Not Available
9.0
4264
9.1
14773
|
Verified
8.9
4002
9.1
14805
|
Verified
Meeting Coordination
9.1
5834
8.9
28119
|
Verified
8.6
5208
9.0
27192
|
Verified
8.8
5491
8.9
27454
|
Verified
9.2
4204
9.0
15204
|
Verified
Software Type
9.1
5785
8.9
26503
|
Verified
9.2
4275
8.8
13929
|
Verified
8.9
3848
9.2
15853
|
Verified
Agentic AI - Video Conferencing
8.2
404
7.7
427
7.9
409
7.7
430
8.3
406
7.8
415
Survey Management
9.0
1030
Not enough data
9.0
1053
Not enough data
8.4
1009
Not enough data
9.0
1027
Not enough data
Survey Customization
8.5
879
Not enough data
8.4
931
Not enough data
8.6
927
Not enough data
8.4
771
Not enough data
Survey Insights
8.8
1010
Not enough data
8.5
775
Not enough data
9.0
986
Not enough data
9.0
981
Not enough data
Agentic AI - Survey
8.5
95
Not enough data
8.1
92
Not enough data
8.5
94
Not enough data
Calendar View
9.2
1477
8.3
394
9.2
1442
8.5
402
Shared Calendar
9.3
1497
8.5
387
9.1
1449
8.3
390
Accessibility
8.8
1263
8.2
384
8.7
1318
8.0
382
Integration
9.0
1384
8.3
379
8.9
1361
8.2
383
8.9
1375
8.5
383
Notifications
9.0
1410
8.3
384
8.8
1264
7.9
380
Generative AI
7.9
786
7.4
301
8.2
786
7.5
308
8.1
781
7.6
311
Agentic AI - Calendar
8.3
332
7.7
120
Design
8.7
1427
9.2
43
8.5
1438
9.3
43
8.5
1430
9.3
43
Collaboration
9.4
1542
9.4
46
9.3
1512
9.3
45
File Types
9.2
1524
9.0
42
9.0
1494
9.1
42
8.7
1252
8.9
42
Edit & Revise
9.1
1505
9.1
44
9.0
1457
9.0
42
9.3
1529
9.2
42
Integrate & Embed
9.3
1479
9.3
47
8.9
1325
9.1
43
9.1
1404
9.3
45
Operating System
9.2
1377
9.4
45
9.1
1356
9.1
45
8.2
1104
8.9
41
Generative AI
8.5
779
9.1
41
8.6
766
9.2
42
7.8
756
9.2
41
8.3
758
9.4
40
8.2
752
9.0
41
Agentic AI - Document Creation
7.8
329
9.3
23
Integrations
Not enough data
7.7
643
Not enough data
8.6
670
Not enough data
8.9
671
Not enough data
7.7
635
Not enough data
7.6
630
Branding & Customizatio
Not enough data
8.1
642
Not enough data
8.5
656
Not enough data
8.1
630
Automatic Rules & Configurations
Not enough data
8.4
639
Not enough data
8.5
652
Not enough data
8.4
653
Agentic AI - Business Scheduling
Not enough data
7.4
163
Not enough data
7.5
165
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Generative AI
8.4
859
Not enough data
8.4
853
Not enough data
8.2
846
Not enough data
8.2
348
Not enough data
8.5
351
Not enough data
7.9
342
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
8.4
119
Not enough data
8.8
127
Not enough data
8.5
125
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
148
Not enough data
8.7
123
Not enough data
8.7
126
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
122
Not enough data
8.4
121
Not enough data
9.1
137
Accessibility - AI Meeting Assistants
Not enough data
8.3
120
Not enough data
8.6
126
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.9
77
Not enough data
8.0
76
Not enough data
8.0
78
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
8.0
81
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.8
10
Extensions
Not enough data
8.9
1484
|
Verified
Not enough data
8.8
1461
|
Verified
Not enough data
8.7
1369
Features
Not enough data
8.8
1379
|
Verified
Not enough data
8.7
1333
Not enough data
8.9
1772
|
Verified
Not enough data
9.2
2017
|
Verified
Not enough data
9.3
2097
|
Verified
Not enough data
8.8
1599
|
Verified
Customizations
8.4
436
Not enough data
8.8
440
Not enough data
8.4
402
Not enough data
8.6
415
Not enough data
Growth
8.4
347
Not enough data
8.6
373
Not enough data
8.5
348
Not enough data
8.2
330
Not enough data
8.6
354
Not enough data
Content
8.9
402
Not enough data
8.8
412
Not enough data
8.8
408
Not enough data
8.5
152
Not enough data
Support
8.5
159
Not enough data
Categories
Categories
Shared Categories
Google Workspace and Zoom Workplace are categorized as Business Instant Messaging, Screen Sharing, Document Creation, Calendar, and Video Conferencing
Unique Categories
Google Workspace is categorized as Note-Taking Software, Spreadsheets, Website Builder, Presentation, Cloud Content Collaboration, Office Suites, Email, and Survey
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Scheduling, Desk Booking, Email Client, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Screen and Video Capture, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.2%
Education Management
8.3%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
Internet Connection
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JD
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48 Comments
MC
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28 Comments
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26 Comments
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