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At a Glance
Market Segments
Small-Business (46.2% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$6.00 Per Month
Free
Google Workspace
Star Rating
(47,158)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansZoom Workplace
Star Rating
(55,337)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in multi-user collaboration, scoring 9.4, while Zoom Workplace scores slightly higher at 9.8. Reviewers mention that Google Workspace's real-time editing features in Google Docs and Sheets make teamwork seamless, but Zoom's focus on video conferencing enhances collaborative meetings.
- Reviewers mention that Zoom Workplace shines in video conferencing with a score of 9.3 compared to Google Workspace's 8.9. Users say that Zoom's features like virtual backgrounds and breakout rooms significantly enhance the meeting experience, making it a preferred choice for larger teams.
- Users on G2 highlight Google Workspace's superior multi-calendar view feature, scoring 9.3, which allows users to manage multiple calendars effectively. In contrast, Zoom Workplace's score of 8.0 indicates it lacks this level of functionality, leading reviewers to prefer Google Workspace for scheduling and calendar management.
- Reviewers mention that Google Workspace's ease of use is rated at 9.2, while Zoom Workplace scores 9.1. Users report that the intuitive interface of Google Workspace makes it easier for new users to adapt, especially with tools like Google Meet integrated into the platform.
- G2 users report that Zoom Workplace offers better recording capabilities, scoring 9.0 compared to Google Workspace's 8.4. Reviewers mention that Zoom's cloud recording feature is particularly useful for teams that need to revisit meetings, while Google Workspace's recording options are more limited.
- Users say that Google Workspace's file sharing capabilities score 8.7, which is slightly lower than Zoom Workplace's 8.8. Reviewers mention that while both platforms allow file sharing, Google Workspace's integration with Google Drive provides a more robust solution for document management and sharing.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Google Workspace
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.1
37,391
9.2
42,284
Ease of Use
9.3
37,607
9.1
42,420
Ease of Setup
9.2
9,551
9.1
13,574
Ease of Admin
9.1
8,171
9.0
12,261
Quality of Support
8.6
29,793
8.7
31,228
Has the product been a good partner in doing business?
9.0
7,495
9.1
11,443
Product Direction (% positive)
8.7
36,118
8.3
39,772
Features by Category
File Management
9.2
7975
Not enough data
9.1
8031
Not enough data
9.0
8120
Not enough data
8.9
8163
Not enough data
9.0
7759
Not enough data
Agentic AI - Cloud Content Collaboration
7.5
116
Not enough data
7.7
116
Not enough data
7.8
115
Not enough data
Collaboration
9.0
7553
Not enough data
9.4
8334
Not enough data
9.2
7856
Not enough data
8.8
6837
Not enough data
Administration
9.1
6011
Not enough data
8.9
5840
Not enough data
9.1
5798
Not enough data
8.4
6281
Not enough data
8.7
5285
Not enough data
9.1
6400
Not enough data
Platform
9.3
2126
Not enough data
8.8
1730
Not enough data
8.8
1655
Not enough data
8.8
1495
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6558
|
Verified
Not enough data
9.1
6758
|
Verified
Not enough data
8.8
6012
|
Verified
Collaboration
Not enough data
8.6
5115
|
Verified
Not enough data
9.1
6752
|
Verified
Not enough data
9.0
6508
|
Verified
Not enough data
8.7
4981
|
Verified
Not enough data
9.3
7102
|
Verified
Functionality
Not enough data
8.5
5069
|
Verified
Not enough data
9.0
6319
|
Verified
Not enough data
8.7
4827
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
107
Business Instant Messaging
8.7
2093
8.6
500
8.8
2224
8.7
517
8.7
2042
8.5
499
Business Instant Messaging
9.0
2184
9.0
499
9.0
2219
9.2
505
Business Instant Messaging
9.0
2264
8.9
496
9.1
2333
8.9
502
8.7
1884
8.5
495
Generative AI - Business Instant Messaging
8.3
255
8.5
174
AI - Business Instant Messaging
8.2
249
8.4
171
8.2
248
8.4
171
8.2
247
8.3
170
8.3
246
8.2
170
Agentic AI - Business Instant Messaging
8.2
136
7.7
82
8.3
135
7.6
77
Grammar
Not enough data
8.9
72
Not enough data
8.6
72
Not enough data
8.9
73
Formatting
Not enough data
8.6
71
Not enough data
8.4
69
Not enough data
8.5
70
Content
Not enough data
8.6
70
Not enough data
8.4
69
Not enough data
8.6
69
Product Type
Not enough data
8.9
69
Not enough data
8.8
68
Generative AI
Not enough data
8.8
65
Not enough data
9.0
68
Design Tools
Not enough data
8.5
288
Not enough data
8.5
285
Not enough data
8.2
277
Not enough data
8.3
280
Not enough data
8.6
282
Communication Tools
Not enough data
8.7
280
Not enough data
8.9
288
Integrations
Not enough data
8.2
274
Not enough data
8.7
277
Software Offering
Not enough data
8.5
278
Not enough data
9.3
284
Not enough data
8.8
280
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
77
Not enough data
7.9
77
Not enough data
7.8
75
Presenter Tools
8.9
2787
9.0
16924
8.4
2395
8.6
12635
|
Verified
8.2
2275
8.7
13557
|
Verified
8.7
2689
8.9
17369
|
Verified
Conferencing Options
9.0
3047
9.1
19373
|
Verified
9.0
3108
9.2
19516
|
Verified
9.1
3200
9.3
21484
|
Verified
Application Tools
8.7
2453
8.9
16003
|
Verified
8.5
2529
9.1
19201
|
Verified
9.1
2828
8.8
16117
|
Verified
Agentic AI - Screen Sharing
8.2
184
7.4
235
Platform Basics
Not enough data
9.1
401
Not enough data
9.1
403
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
392
Platform Additional Functionality
Not enough data
8.4
394
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Platform Basics
8.7
1796
Not enough data
8.8
1790
Not enough data
9.5
1816
Not enough data
Platform Content
8.6
1684
Not enough data
8.1
1688
Not enough data
8.3
1621
Not enough data
9.4
1785
Not enough data
Platform Additional Functionality
8.7
1583
Not enough data
9.1
1686
Not enough data
9.4
1718
Not enough data
Generative AI
8.4
529
Not enough data
8.1
519
Not enough data
7.7
515
Not enough data
8.4
522
Not enough data
7.3
507
Not enough data
8.1
514
Not enough data
7.9
511
Not enough data
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
102
Not enough data
8.7
102
Not enough data
8.7
101
Coordination Tools
Not enough data
8.8
109
Not enough data
8.8
103
Not enough data
8.5
104
Software Options
Not enough data
9.1
103
Not enough data
8.9
103
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Calculating
8.9
1834
Not enough data
8.9
1729
Not enough data
Insights
8.7
1706
Not enough data
8.9
1768
Not enough data
Editing
8.5
1710
Not enough data
9.4
1850
Not enough data
8.9
1766
Not enough data
Functionality
8.7
1569
Not enough data
9.2
1773
Not enough data
9.1
1791
Not enough data
9.5
1876
Not enough data
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Applications
9.3
1304
Not enough data
9.1
1248
Not enough data
8.4
1204
Not enough data
Collaboration
9.3
1289
Not enough data
8.9
1180
Not enough data
9.3
1272
Not enough data
Management
9.2
1259
Not enough data
9.1
1227
Not enough data
9.5
1268
Not enough data
Agentic AI - Office Suites
7.9
361
Not enough data
8.1
363
Not enough data
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Collaboration Tools
9.0
5906
9.2
30661
|
Verified
9.0
4160
Feature Not Available
8.3
3625
Feature Not Available
9.0
4212
9.1
14716
|
Verified
8.9
3943
9.1
14802
|
Verified
Meeting Coordination
9.1
5769
8.9
28051
|
Verified
8.5
5147
9.0
27150
|
Verified
8.8
5441
8.9
27459
|
Verified
9.2
4148
9.0
15171
|
Verified
Software Type
9.0
5726
8.9
26488
|
Verified
9.2
4218
8.8
13937
|
Verified
8.9
3790
9.2
15843
|
Verified
Agentic AI - Video Conferencing
8.0
352
7.8
443
8.0
355
7.9
442
8.1
351
7.9
438
Survey Management
9.0
1010
Not enough data
9.0
1035
Not enough data
8.4
990
Not enough data
8.9
1008
Not enough data
Survey Customization
8.5
862
Not enough data
8.4
911
Not enough data
8.6
909
Not enough data
8.4
753
Not enough data
Survey Insights
8.8
991
Not enough data
8.4
759
Not enough data
9.0
968
Not enough data
9.0
964
Not enough data
Agentic AI - Survey
8.2
77
Not enough data
8.0
76
Not enough data
8.1
76
Not enough data
Calendar View
9.2
1424
8.3
391
9.1
1395
8.5
400
Shared Calendar
9.2
1435
8.5
382
9.1
1399
8.3
389
Accessibility
8.8
1219
8.3
385
8.6
1274
8.0
383
Integration
9.0
1336
8.3
380
8.9
1316
8.2
384
8.9
1325
8.5
378
Notifications
9.0
1365
8.3
383
8.7
1222
7.9
380
Generative AI
7.9
733
7.4
301
8.1
739
7.5
308
8.0
734
7.6
311
Agentic AI - Calendar
8.0
283
7.8
121
Design
8.7
1379
9.2
43
8.5
1387
9.3
43
8.4
1380
9.3
43
Collaboration
9.4
1476
9.4
44
9.3
1459
9.2
44
File Types
9.2
1472
9.0
42
9.0
1442
9.1
42
8.7
1202
8.9
42
Edit & Revise
9.1
1453
9.1
42
8.9
1406
9.0
42
9.2
1475
9.2
42
Integrate & Embed
9.2
1409
9.3
46
8.9
1272
9.1
43
9.0
1349
9.3
45
Operating System
9.1
1319
9.3
44
9.0
1297
9.1
44
8.3
1057
8.9
40
Generative AI
8.3
720
9.1
41
8.5
711
9.2
42
7.9
705
9.2
41
8.1
706
9.4
40
8.0
700
9.0
41
Agentic AI - Document Creation
7.9
273
9.3
24
Integrations
Not enough data
7.7
644
Not enough data
8.6
669
Not enough data
8.9
669
Not enough data
7.7
637
Not enough data
7.6
630
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.4
165
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Generative AI
8.3
803
Not enough data
8.3
799
Not enough data
8.1
797
Not enough data
7.9
299
Not enough data
8.3
298
Not enough data
8.0
294
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.8
124
Not enough data
8.5
123
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
136
Not enough data
8.7
123
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.0
128
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.8
77
Not enough data
8.1
77
Not enough data
7.9
77
Agentic AI - Note-Taking Software
7.9
74
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.3
6
Extensions
Not enough data
8.9
1480
|
Verified
Not enough data
8.8
1458
|
Verified
Not enough data
8.7
1366
Features
Not enough data
8.8
1375
|
Verified
Not enough data
8.7
1328
Not enough data
8.9
1766
|
Verified
Not enough data
9.2
2009
|
Verified
Not enough data
9.3
2086
|
Verified
Not enough data
8.8
1593
|
Verified
Customizations
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Not enough data
Growth
8.4
334
Not enough data
8.5
360
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Not enough data
Content
8.9
387
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Not enough data
Support
8.4
149
Not enough data
Categories
Categories
Shared Categories
Google Workspace and Zoom Workplace are categorized as Business Instant Messaging, Screen Sharing, Document Creation, Calendar, and Video Conferencing
Unique Categories
Google Workspace is categorized as Note-Taking Software, Spreadsheets, Website Builder, Presentation, Cloud Content Collaboration, Office Suites, Email, and Survey
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Scheduling, Desk Booking, Email Client, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Screen and Video Capture, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.2%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
Internet Connection
25 Comments
LG
Yes it working on it asap it will be clear..Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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