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At a Glance
Market Segments
Small-Business (46.3% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
$6.00 Per Month
$4 user/month
Google Workspace
Star Rating
(47,074)4.6 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansWordPress.com
Star Rating
(2,629)4.4 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
$4 user/month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in ease of use with a score of 9.2, while WordPress.com scores 8.4. Reviewers mention that the intuitive interface and seamless integration of tools like Google Docs and Sheets make collaboration effortless.
- Reviewers mention that Google Workspace has a higher quality of support, scoring 8.6 compared to WordPress.com's 7.9. Users say that the responsive customer service and extensive help resources provided by Google Workspace are particularly beneficial for small businesses.
- Users on G2 highlight that Google Workspace offers superior ease of setup with a score of 9.2, while WordPress.com scores 8.1. Reviewers say that the straightforward onboarding process and guided setup make it easy for new users to get started quickly.
- Reviewers mention that Google Workspace shines in email integrations, scoring 8.8 compared to WordPress.com's 8.2. Users report that the ability to seamlessly integrate Gmail with other Google services enhances productivity and communication.
- Users say that Google Workspace has a slight edge in content management with a score of 8.8, while WordPress.com scores 8.7. Reviewers mention that the collaborative features in Google Docs allow for real-time editing and feedback, which is crucial for team projects.
- G2 users report that Google Workspace's product direction is viewed positively at 8.7, while WordPress.com scores 7.9. Reviewers mention that the consistent updates and new features from Google Workspace demonstrate a commitment to improving user experience and functionality.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
WordPress.com
Personal Plan
$4
user/month
Add some personality to your website with a custom domain and access to 24/7 support.
Free Trial
Google Workspace
Free Trial is available
WordPress.com
No trial information availableRatings
Meets Requirements
9.1
37,334
8.8
2,356
Ease of Use
9.3
37,550
8.4
2,363
Ease of Setup
9.2
9,501
8.1
1,136
Ease of Admin
9.1
8,158
8.5
1,119
Quality of Support
8.6
29,741
7.9
1,887
Has the product been a good partner in doing business?
9.0
7,483
8.5
978
Product Direction (% positive)
8.7
36,061
7.9
2,317
Features by Category
File Management
9.2
7972
Not enough data
9.1
8028
Not enough data
9.0
8118
Not enough data
8.9
8159
Not enough data
9.0
7756
Not enough data
Agentic AI - Cloud Content Collaboration
7.5
115
Not enough data
7.7
115
Not enough data
7.8
114
Not enough data
Collaboration
9.0
7550
Not enough data
9.4
8324
Not enough data
9.2
7846
Not enough data
8.8
6834
Not enough data
Administration
9.1
6006
Not enough data
8.9
5834
Not enough data
9.1
5794
Not enough data
8.4
6274
Not enough data
8.7
5283
Not enough data
9.1
6395
Not enough data
Platform
9.3
2122
Not enough data
8.8
1727
Not enough data
8.8
1653
Not enough data
8.8
1493
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.7
2089
Not enough data
8.8
2221
Not enough data
8.7
2040
Not enough data
Business Instant Messaging
9.0
2181
Not enough data
9.0
2215
Not enough data
Business Instant Messaging
9.0
2262
Not enough data
9.1
2331
Not enough data
8.7
1879
Not enough data
Generative AI - Business Instant Messaging
8.3
254
Not enough data
AI - Business Instant Messaging
8.2
248
Not enough data
8.2
247
Not enough data
8.2
246
Not enough data
8.3
245
Not enough data
Agentic AI - Business Instant Messaging
8.3
136
Not enough data
8.3
135
Not enough data
Presenter Tools
8.9
2769
Not enough data
8.4
2377
Not enough data
8.2
2257
Not enough data
8.7
2671
Not enough data
Conferencing Options
9.0
3027
Not enough data
9.0
3087
Not enough data
9.1
3177
Not enough data
Application Tools
8.7
2433
Not enough data
8.5
2509
Not enough data
9.1
2809
Not enough data
Agentic AI - Screen Sharing
8.0
168
Not enough data
Platform Basics
8.6
1781
Not enough data
8.8
1776
Not enough data
9.5
1801
Not enough data
Platform Content
8.6
1670
Not enough data
8.1
1675
Not enough data
8.3
1607
Not enough data
9.4
1771
Not enough data
Platform Additional Functionality
8.7
1571
Not enough data
9.1
1673
Not enough data
9.4
1701
Not enough data
Generative AI
8.4
517
Not enough data
8.1
507
Not enough data
7.7
503
Not enough data
8.3
510
Not enough data
7.3
495
Not enough data
8.0
502
Not enough data
7.9
499
Not enough data
Calculating
8.9
1816
Not enough data
8.9
1713
Not enough data
Insights
8.7
1688
Not enough data
8.9
1752
Not enough data
Editing
8.5
1693
Not enough data
9.4
1832
Not enough data
8.9
1751
Not enough data
Functionality
8.7
1555
Not enough data
9.2
1756
Not enough data
9.1
1775
Not enough data
9.5
1859
Not enough data
Applications
9.3
1269
Not enough data
9.1
1227
Not enough data
8.4
1185
Not enough data
Collaboration
9.3
1253
Not enough data
8.9
1159
Not enough data
9.3
1242
Not enough data
Management
9.2
1234
Not enough data
9.0
1207
Not enough data
9.4
1245
Not enough data
Agentic AI - Office Suites
7.8
342
Not enough data
8.0
345
Not enough data
Collaboration Tools
9.0
5887
Not enough data
9.0
4143
Not enough data
8.3
3608
Not enough data
9.0
4193
Not enough data
8.9
3926
Not enough data
Meeting Coordination
9.1
5751
Not enough data
8.5
5128
Not enough data
8.8
5423
Not enough data
9.2
4131
Not enough data
Software Type
9.0
5708
Not enough data
9.2
4200
Not enough data
8.8
3772
Not enough data
Agentic AI - Video Conferencing
7.9
337
Not enough data
8.0
340
Not enough data
8.0
336
Not enough data
Survey Management
9.0
1008
Not enough data
9.0
1033
Not enough data
8.4
988
Not enough data
8.9
1006
Not enough data
Survey Customization
8.5
860
Not enough data
8.4
909
Not enough data
8.6
907
Not enough data
8.4
751
Not enough data
Survey Insights
8.8
989
Not enough data
8.4
757
Not enough data
9.0
966
Not enough data
9.0
962
Not enough data
Agentic AI - Survey
8.1
75
Not enough data
8.0
74
Not enough data
8.0
74
Not enough data
Calendar View
9.2
1407
Not enough data
9.1
1378
Not enough data
Shared Calendar
9.2
1420
Not enough data
9.1
1384
Not enough data
Accessibility
8.8
1205
Not enough data
8.6
1259
Not enough data
Integration
9.0
1322
Not enough data
8.9
1303
Not enough data
8.9
1309
Not enough data
Notifications
9.0
1350
Not enough data
8.7
1208
Not enough data
Generative AI
7.9
719
Not enough data
8.0
725
Not enough data
7.9
719
Not enough data
Agentic AI - Calendar
7.9
271
Not enough data
Design
8.6
1361
Not enough data
8.5
1369
Not enough data
8.4
1362
Not enough data
Collaboration
9.4
1456
Not enough data
9.3
1438
Not enough data
File Types
9.2
1453
Not enough data
9.0
1423
Not enough data
8.6
1184
Not enough data
Edit & Revise
9.1
1434
Not enough data
8.9
1387
Not enough data
9.2
1457
Not enough data
Integrate & Embed
9.2
1390
Not enough data
8.8
1254
Not enough data
9.0
1329
Not enough data
Operating System
9.1
1300
Not enough data
9.0
1279
Not enough data
8.3
1040
Not enough data
Generative AI
8.3
702
Not enough data
8.4
693
Not enough data
7.9
687
Not enough data
8.1
688
Not enough data
8.0
682
Not enough data
Agentic AI - Document Creation
7.8
257
Not enough data
Platform Basics
Not enough data
8.4
120
Not enough data
8.5
120
Not enough data
8.5
121
Not enough data
8.6
120
Platform Additional Functionalities
Not enough data
8.2
111
Not enough data
8.3
117
Not enough data
8.0
111
Agentic AI - Web Design
Not enough data
8.0
24
Not enough data
7.9
24
Not enough data
8.1
24
Not enough data
8.1
24
Not enough data
7.8
24
Performance
Not enough data
9.1
15
Not enough data
9.4
15
Not enough data
8.3
15
Not enough data
8.6
15
Not enough data
8.9
14
Security
Not enough data
9.2
15
Not enough data
9.3
14
Not enough data
8.8
15
Not enough data
9.2
15
Free Resources
Not enough data
8.6
14
Not enough data
8.7
15
Not enough data
9.9
15
Generative AI
8.3
782
Not enough data
8.3
779
Not enough data
8.0
777
Not enough data
7.8
282
Not enough data
8.2
281
Not enough data
8.0
277
Not enough data
Performance - Cloud Web Hosting
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
10.0
5
Support - Cloud Web Hosting
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Security - Cloud Web Hosting
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Agentic AI - Note-Taking Software
7.9
74
Not enough data
Customizations
8.4
425
8.5
1689
8.8
427
8.2
1649
8.4
393
8.2
1581
8.5
403
8.6
1542
Growth
8.4
334
8.4
1529
8.5
360
8.2
1566
8.5
337
8.0
1403
8.1
319
8.0
1116
8.6
343
8.4
1296
Content
8.9
387
8.2
1257
8.8
401
8.7
1632
8.7
397
8.6
1474
8.4
142
8.8
292
Support
8.4
149
8.1
279
Categories
Categories
Shared Categories
Google Workspace and WordPress.com are categorized as Website Builder
Unique Categories
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
WordPress.com is categorized as Web Design, WordPress Hosting, Cloud Web Hosting, Managed Hosting, and Shared Hosting
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WordPress.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
63.0%
Marketing and Advertising
16.0%
Computer Software
8.4%
Information Technology and Services
7.4%
Internet
3.7%
Writing and Editing
3.3%
Other
61.2%
Discussions
Internet Connection
25 Comments
LG
Yes it working on it asap it will be clear..Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
How do you add features on WordPress?
3 Comments
FM
There are mainly 6 ways to add features to WordPress. Here is the short list on it.
1) Plugins: Install and activate via "Plugins" > "Add New."
2)...Read more
What is the best way to use Wordpress to its fullest capability.
2 Comments
SK
I used a YouTube video but kind of customized it to my needs. It's super simple but don't let the length of the video fool you. I used this one:...Read more
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