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At a Glance
Market Segments
Small-Business (46.3% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
$6.00 Per Month
$4 user/month
Google Workspace
Star Rating
(47,079)4.6 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansWordPress.com
Star Rating
(2,629)4.4 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
$4 user/month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in ease of use with a score of 9.2, while WordPress.com scores 8.4. Reviewers mention that the intuitive interface and seamless integration of tools like Google Docs and Sheets make collaboration effortless.
- Reviewers mention that Google Workspace has a higher quality of support, scoring 8.6 compared to WordPress.com's 7.9. Users say that the responsive customer service and extensive help resources provided by Google Workspace are particularly beneficial for small businesses.
- Users on G2 highlight that Google Workspace offers superior ease of setup with a score of 9.2, while WordPress.com scores 8.1. Reviewers say that the straightforward onboarding process and guided setup make it easy for new users to get started quickly.
- Reviewers mention that Google Workspace shines in email integrations, scoring 8.8 compared to WordPress.com's 8.2. Users report that the ability to seamlessly integrate Gmail with other Google services enhances productivity and communication.
- Users say that Google Workspace has a slight edge in content management with a score of 8.8, while WordPress.com scores 8.7. Reviewers mention that the collaborative features in Google Docs allow for real-time editing and feedback, which is crucial for team projects.
- G2 users report that Google Workspace's product direction is viewed positively at 8.7, while WordPress.com scores 7.9. Reviewers mention that the consistent updates and new features from Google Workspace demonstrate a commitment to improving user experience and functionality.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
WordPress.com
Personal Plan
$4
user/month
Add some personality to your website with a custom domain and access to 24/7 support.
Free Trial
Google Workspace
Free Trial is available
WordPress.com
No trial information availableRatings
Meets Requirements
9.1
37,346
8.8
2,358
Ease of Use
9.3
37,562
8.4
2,365
Ease of Setup
9.2
9,512
8.1
1,138
Ease of Admin
9.1
8,162
8.5
1,120
Quality of Support
8.6
29,752
7.9
1,889
Has the product been a good partner in doing business?
9.0
7,487
8.5
979
Product Direction (% positive)
8.7
36,073
7.9
2,319
Features by Category
File Management
9.2
7973
Not enough data
9.1
8029
Not enough data
9.0
8118
Not enough data
8.9
8159
Not enough data
9.0
7756
Not enough data
Agentic AI - Cloud Content Collaboration
7.5
115
Not enough data
7.7
115
Not enough data
7.8
114
Not enough data
Collaboration
9.0
7551
Not enough data
9.4
8326
Not enough data
9.2
7848
Not enough data
8.8
6834
Not enough data
Administration
9.1
6006
Not enough data
8.9
5835
Not enough data
9.1
5794
Not enough data
8.4
6275
Not enough data
8.7
5283
Not enough data
9.1
6397
Not enough data
Platform
9.3
2123
Not enough data
8.8
1728
Not enough data
8.8
1653
Not enough data
8.8
1493
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.7
2091
Not enough data
8.8
2222
Not enough data
8.7
2040
Not enough data
Business Instant Messaging
9.0
2181
Not enough data
9.0
2216
Not enough data
Business Instant Messaging
9.0
2262
Not enough data
9.1
2331
Not enough data
8.7
1880
Not enough data
Generative AI - Business Instant Messaging
8.3
254
Not enough data
AI - Business Instant Messaging
8.2
248
Not enough data
8.2
247
Not enough data
8.2
246
Not enough data
8.3
245
Not enough data
Agentic AI - Business Instant Messaging
8.3
136
Not enough data
8.3
135
Not enough data
Presenter Tools
8.9
2772
Not enough data
8.4
2380
Not enough data
8.2
2260
Not enough data
8.7
2674
Not enough data
Conferencing Options
9.0
3030
Not enough data
9.0
3091
Not enough data
9.1
3181
Not enough data
Application Tools
8.7
2437
Not enough data
8.5
2512
Not enough data
9.1
2813
Not enough data
Agentic AI - Screen Sharing
8.0
171
Not enough data
Platform Basics
8.7
1784
Not enough data
8.8
1778
Not enough data
9.5
1802
Not enough data
Platform Content
8.6
1671
Not enough data
8.1
1676
Not enough data
8.3
1609
Not enough data
9.4
1773
Not enough data
Platform Additional Functionality
8.7
1572
Not enough data
9.1
1675
Not enough data
9.4
1703
Not enough data
Generative AI
8.4
518
Not enough data
8.1
508
Not enough data
7.7
504
Not enough data
8.3
511
Not enough data
7.3
496
Not enough data
8.0
503
Not enough data
7.9
500
Not enough data
Calculating
8.9
1818
Not enough data
8.9
1715
Not enough data
Insights
8.7
1691
Not enough data
8.9
1755
Not enough data
Editing
8.5
1696
Not enough data
9.4
1835
Not enough data
8.9
1754
Not enough data
Functionality
8.7
1557
Not enough data
9.2
1759
Not enough data
9.1
1777
Not enough data
9.5
1861
Not enough data
Applications
9.3
1277
Not enough data
9.1
1231
Not enough data
8.4
1188
Not enough data
Collaboration
9.3
1259
Not enough data
8.9
1162
Not enough data
9.3
1247
Not enough data
Management
9.2
1238
Not enough data
9.1
1210
Not enough data
9.4
1249
Not enough data
Agentic AI - Office Suites
7.8
346
Not enough data
8.0
348
Not enough data
Collaboration Tools
9.0
5890
Not enough data
9.0
4146
Not enough data
8.3
3611
Not enough data
9.0
4196
Not enough data
8.9
3929
Not enough data
Meeting Coordination
9.1
5754
Not enough data
8.5
5131
Not enough data
8.8
5427
Not enough data
9.2
4134
Not enough data
Software Type
9.0
5711
Not enough data
9.2
4203
Not enough data
8.8
3775
Not enough data
Agentic AI - Video Conferencing
7.9
340
Not enough data
8.0
343
Not enough data
8.0
339
Not enough data
Survey Management
9.0
1008
Not enough data
9.0
1033
Not enough data
8.4
988
Not enough data
8.9
1006
Not enough data
Survey Customization
8.5
860
Not enough data
8.4
909
Not enough data
8.6
907
Not enough data
8.4
751
Not enough data
Survey Insights
8.8
989
Not enough data
8.4
757
Not enough data
9.0
966
Not enough data
9.0
962
Not enough data
Agentic AI - Survey
8.1
75
Not enough data
8.0
74
Not enough data
8.0
74
Not enough data
Calendar View
9.2
1411
Not enough data
9.1
1381
Not enough data
Shared Calendar
9.2
1423
Not enough data
9.1
1387
Not enough data
Accessibility
8.8
1208
Not enough data
8.6
1262
Not enough data
Integration
9.0
1325
Not enough data
8.9
1306
Not enough data
8.9
1313
Not enough data
Notifications
9.0
1353
Not enough data
8.7
1211
Not enough data
Generative AI
7.9
722
Not enough data
8.0
728
Not enough data
7.9
722
Not enough data
Agentic AI - Calendar
7.9
274
Not enough data
Design
8.6
1364
Not enough data
8.5
1372
Not enough data
8.4
1365
Not enough data
Collaboration
9.4
1459
Not enough data
9.3
1441
Not enough data
File Types
9.2
1457
Not enough data
9.0
1427
Not enough data
8.6
1187
Not enough data
Edit & Revise
9.1
1437
Not enough data
8.9
1390
Not enough data
9.2
1460
Not enough data
Integrate & Embed
9.2
1394
Not enough data
8.8
1257
Not enough data
9.0
1332
Not enough data
Operating System
9.1
1303
Not enough data
9.0
1282
Not enough data
8.3
1043
Not enough data
Generative AI
8.3
705
Not enough data
8.4
696
Not enough data
7.9
690
Not enough data
8.1
691
Not enough data
8.0
685
Not enough data
Agentic AI - Document Creation
7.9
260
Not enough data
Platform Basics
Not enough data
8.4
120
Not enough data
8.5
120
Not enough data
8.5
121
Not enough data
8.6
120
Platform Additional Functionalities
Not enough data
8.2
111
Not enough data
8.3
117
Not enough data
8.0
111
Agentic AI - Web Design
Not enough data
8.0
24
Not enough data
7.9
24
Not enough data
8.1
24
Not enough data
8.1
24
Not enough data
7.8
24
Performance
Not enough data
9.2
16
Not enough data
9.5
16
Not enough data
8.4
16
Not enough data
8.6
16
Not enough data
8.9
14
Security
Not enough data
9.3
16
Not enough data
9.3
14
Not enough data
8.9
16
Not enough data
9.1
16
Free Resources
Not enough data
8.6
14
Not enough data
8.7
15
Not enough data
9.9
15
Generative AI
8.3
785
Not enough data
8.3
782
Not enough data
8.0
780
Not enough data
7.8
285
Not enough data
8.2
284
Not enough data
8.0
280
Not enough data
Performance - Cloud Web Hosting
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
10.0
5
Support - Cloud Web Hosting
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Security - Cloud Web Hosting
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Agentic AI - Note-Taking Software
7.9
74
Not enough data
Customizations
8.4
425
8.5
1691
8.8
427
8.2
1650
8.4
393
8.2
1582
8.5
403
8.6
1543
Growth
8.4
334
8.4
1531
8.5
360
8.2
1568
8.5
337
8.0
1404
8.1
319
8.0
1117
8.6
343
8.4
1297
Content
8.9
387
8.2
1259
8.8
401
8.7
1633
8.7
397
8.6
1475
8.4
142
8.8
294
Support
8.4
149
8.1
281
Categories
Categories
Shared Categories
Google Workspace and WordPress.com are categorized as Website Builder
Unique Categories
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
WordPress.com is categorized as Web Design, WordPress Hosting, Cloud Web Hosting, Managed Hosting, and Shared Hosting
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WordPress.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Marketing and Advertising
16.0%
Computer Software
8.4%
Information Technology and Services
7.4%
Internet
3.8%
Writing and Editing
3.3%
Other
61.2%
Discussions
Internet Connection
25 Comments
LG
Yes it working on it asap it will be clear..Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
How do you add features on WordPress?
3 Comments
FM
There are mainly 6 ways to add features to WordPress. Here is the short list on it.
1) Plugins: Install and activate via "Plugins" > "Add New."
2)...Read more
What is the best way to use Wordpress to its fullest capability.
2 Comments
SK
I used a YouTube video but kind of customized it to my needs. It's super simple but don't let the length of the video fool you. I used this one:...Read more
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