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Compare Google Workspace and Twilio 
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At a Glance
Market Segments
Small-Business (46.2% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
$6.00 Per Month
No pricing available
Google Workspace
Star Rating
(47,080)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansTwilio
Star Rating
(497)4.2 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioGoogle Workspace vs Twilio
When assessing the two solutions, reviewers found Google Workspace easier to use, set up, and administer. Reviewers also preferred doing business with Google Workspace overall.
- Reviewers felt that Google Workspace meets the needs of their business better than Twilio.
- When comparing quality of ongoing product support, reviewers felt that Google Workspace is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Google Workspace over Twilio.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Twilio
No pricing availableFree Trial
Google Workspace
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
9.1
37,349
8.8
362
Ease of Use
9.3
37,565
8.2
367
Ease of Setup
9.2
9,515
7.8
206
Ease of Admin
9.1
8,163
7.9
194
Quality of Support
8.6
29,755
7.8
328
Has the product been a good partner in doing business?
9.0
7,488
8.1
185
Product Direction (% positive)
8.7
36,076
8.3
352
Features by Category
File Management
9.2
7973
Not enough data
9.1
8029
Not enough data
9.0
8118
Not enough data
8.9
8159
Not enough data
9.0
7756
Not enough data
Agentic AI - Cloud Content Collaboration
7.5
115
Not enough data
7.7
115
Not enough data
7.8
114
Not enough data
Collaboration
9.0
7551
Not enough data
9.4
8326
Not enough data
9.2
7848
Not enough data
8.8
6834
Not enough data
Administration
9.1
6007
Not enough data
8.9
5836
Not enough data
9.1
5794
Not enough data
8.4
6275
Not enough data
8.7
5283
Not enough data
9.1
6397
Not enough data
Platform
9.3
2123
Not enough data
8.8
1728
Not enough data
8.8
1653
Not enough data
8.8
1493
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.7
2091
Not enough data
8.8
2222
Not enough data
8.7
2040
Not enough data
Business Instant Messaging
9.0
2181
Not enough data
9.0
2216
Not enough data
Business Instant Messaging
9.0
2262
Not enough data
9.1
2331
Not enough data
8.7
1880
Not enough data
Generative AI - Business Instant Messaging
8.3
254
Not enough data
AI - Business Instant Messaging
8.2
248
Not enough data
8.2
247
Not enough data
8.2
246
Not enough data
8.3
245
Not enough data
Agentic AI - Business Instant Messaging
8.3
136
Not enough data
8.3
135
Not enough data
Presenter Tools
8.9
2774
Not enough data
8.4
2382
Not enough data
8.2
2262
Not enough data
8.7
2676
Not enough data
Conferencing Options
9.0
3032
Not enough data
9.0
3093
Not enough data
9.1
3183
Not enough data
Application Tools
8.7
2439
Not enough data
8.5
2514
Not enough data
9.1
2815
Not enough data
Agentic AI - Screen Sharing
8.0
173
Not enough data
Platform Basics
8.7
1785
Not enough data
8.8
1779
Not enough data
9.5
1803
Not enough data
Platform Content
8.6
1672
Not enough data
8.1
1677
Not enough data
8.3
1610
Not enough data
9.4
1774
Not enough data
Platform Additional Functionality
8.7
1573
Not enough data
9.1
1676
Not enough data
9.4
1704
Not enough data
Generative AI
8.4
519
Not enough data
8.1
509
Not enough data
7.7
505
Not enough data
8.3
512
Not enough data
7.3
497
Not enough data
8.0
504
Not enough data
7.9
501
Not enough data
Calculating
8.9
1820
Not enough data
8.9
1717
Not enough data
Insights
8.7
1693
Not enough data
8.9
1757
Not enough data
Editing
8.5
1698
Not enough data
9.4
1837
Not enough data
8.9
1756
Not enough data
Functionality
8.7
1559
Not enough data
9.2
1761
Not enough data
9.1
1779
Not enough data
9.5
1863
Not enough data
Applications
9.3
1279
Not enough data
9.1
1233
Not enough data
8.4
1190
Not enough data
Collaboration
9.3
1261
Not enough data
8.9
1164
Not enough data
9.3
1249
Not enough data
Management
9.2
1240
Not enough data
9.1
1212
Not enough data
9.4
1251
Not enough data
Agentic AI - Office Suites
7.9
348
Not enough data
8.0
350
Not enough data
Collaboration Tools
9.0
5892
Not enough data
9.0
4148
Not enough data
8.3
3613
Not enough data
9.0
4198
Not enough data
8.9
3931
Not enough data
Meeting Coordination
9.1
5756
Not enough data
8.5
5133
Not enough data
8.8
5429
Not enough data
9.2
4136
Not enough data
Software Type
9.0
5713
Not enough data
9.2
4205
Not enough data
8.8
3777
Not enough data
Agentic AI - Video Conferencing
7.9
342
Not enough data
8.0
345
Not enough data
8.0
341
Not enough data
Functionality
Not enough data
8.0
107
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
8.3
104
|
Verified
Support
Not enough data
7.6
105
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
104
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Survey Management
9.0
1009
Not enough data
9.0
1034
Not enough data
8.4
989
Not enough data
8.9
1007
Not enough data
Survey Customization
8.5
861
Not enough data
8.4
910
Not enough data
8.6
908
Not enough data
8.4
752
Not enough data
Survey Insights
8.8
990
Not enough data
8.4
758
Not enough data
9.0
967
Not enough data
9.0
963
Not enough data
Agentic AI - Survey
8.2
76
Not enough data
8.0
75
Not enough data
8.1
75
Not enough data
Calendar View
9.2
1413
Not enough data
9.1
1383
Not enough data
Shared Calendar
9.2
1425
Not enough data
9.1
1389
Not enough data
Accessibility
8.8
1210
Not enough data
8.6
1264
Not enough data
Integration
9.0
1327
Not enough data
8.9
1308
Not enough data
8.9
1315
Not enough data
Notifications
9.0
1355
Not enough data
8.7
1213
Not enough data
Generative AI
7.9
724
Not enough data
8.1
730
Not enough data
7.9
724
Not enough data
Agentic AI - Calendar
7.9
276
Not enough data
Design
8.6
1366
Not enough data
8.5
1374
Not enough data
8.4
1367
Not enough data
Collaboration
9.4
1461
Not enough data
9.3
1443
Not enough data
File Types
9.2
1459
Not enough data
9.0
1429
Not enough data
8.6
1189
Not enough data
Edit & Revise
9.1
1439
Not enough data
8.9
1392
Not enough data
9.2
1462
Not enough data
Integrate & Embed
9.2
1396
Not enough data
8.8
1259
Not enough data
9.0
1334
Not enough data
Operating System
9.1
1305
Not enough data
9.0
1284
Not enough data
8.3
1045
Not enough data
Generative AI
8.3
707
Not enough data
8.4
698
Not enough data
7.9
692
Not enough data
8.1
693
Not enough data
8.0
687
Not enough data
Agentic AI - Document Creation
7.9
262
Not enough data
Generative AI
8.3
787
Not enough data
8.3
784
Not enough data
8.0
782
Not enough data
7.8
287
Not enough data
8.2
286
Not enough data
8.0
282
Not enough data
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
7.9
74
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Customizations
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Not enough data
Growth
8.4
334
Not enough data
8.5
360
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Not enough data
Content
8.9
387
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Not enough data
Support
8.4
149
Not enough data
Categories
Categories
Shared Categories
Google Workspace and Twilio share no categories
Unique Categories
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
Twilio is categorized as Communication Platform as a Service (CPaaS), Video Platform as a Service (VPaaS), Cloud PBX Platforms, WhatsApp Marketing, and RCS Business Messaging
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Computer Software
17.7%
Information Technology and Services
11.1%
Marketing and Advertising
6.9%
Internet
5.0%
Health, Wellness and Fitness
4.7%
Other
54.6%
Discussions
Internet Connection
25 Comments
LG
Yes it working on it asap it will be clear..Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
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