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At a Glance
Market Segments
Small-Business (46.2% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
$6.00 Per Month
Starting at $24.90
Google Workspace
Star Rating
(47,110)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansTeamViewer
Star Rating
(3,709)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in ease of use with a score of 9.3, making it a favorite for small businesses looking for intuitive tools. In contrast, TeamViewer, while still user-friendly, scores slightly lower at 9.1, which some reviewers mention can lead to a steeper learning curve for new users.
- Reviewers mention that Google Workspace's in-browser application feature is highly praised, scoring 9.1, allowing seamless access to tools without the need for downloads. TeamViewer, on the other hand, scores 8.7 in this area, with users noting that while it is functional, it may not be as streamlined as Google’s offerings.
- Users on G2 highlight the superior remote control capabilities of TeamViewer, which scores 9.2 compared to Google Workspace's 8.2. Reviewers say that TeamViewer's remote access features are robust and reliable, making it ideal for IT support and troubleshooting.
- Reviewers mention that both products have a strong quality of support, with TeamViewer slightly ahead at 8.7 compared to Google Workspace's 8.6. Users appreciate TeamViewer's responsive customer service, especially for technical issues, while Google Workspace is noted for its extensive documentation and community support.
- Users say that Google Workspace shines in group live chat and audio conferencing, both scoring 9.0, which is essential for collaborative work environments. TeamViewer, while offering these features, scores lower at 8.7, leading some users to feel that Google’s tools are more integrated and effective for team communication.
- G2 users report that Google Workspace's entry-level price of $6.00 is significantly more attractive than TeamViewer's starting price of $24.90, making it a more budget-friendly option for small businesses looking to maximize their software investment.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Google Workspace
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.1
37,362
9.1
2,980
Ease of Use
9.3
37,578
9.1
3,123
Ease of Setup
9.2
9,526
9.1
926
Ease of Admin
9.1
8,165
8.9
677
Quality of Support
8.6
29,767
8.7
2,558
Has the product been a good partner in doing business?
9.0
7,490
8.6
634
Product Direction (% positive)
8.7
36,089
8.7
2,874
Features by Category
File Management
9.2
7974
Not enough data
9.1
8030
Not enough data
9.0
8119
Not enough data
8.9
8160
Not enough data
9.0
7757
Not enough data
Agentic AI - Cloud Content Collaboration
7.5
115
Not enough data
7.7
115
Not enough data
7.8
114
Not enough data
Collaboration
9.0
7552
Not enough data
9.4
8330
Not enough data
9.2
7852
Not enough data
8.8
6836
Not enough data
Administration
9.1
6008
Not enough data
8.9
5838
Not enough data
9.1
5795
Not enough data
8.4
6278
Not enough data
8.7
5284
Not enough data
9.1
6398
Not enough data
Platform
9.3
2125
Not enough data
8.8
1729
Not enough data
8.8
1654
Not enough data
8.8
1494
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.7
2092
Not enough data
8.8
2223
Not enough data
8.7
2041
Not enough data
Business Instant Messaging
9.0
2182
Not enough data
9.0
2217
Not enough data
Business Instant Messaging
9.0
2263
Not enough data
9.1
2333
Not enough data
8.7
1882
Not enough data
Generative AI - Business Instant Messaging
8.3
254
Not enough data
AI - Business Instant Messaging
8.2
248
Not enough data
8.2
247
Not enough data
8.2
246
Not enough data
8.3
245
Not enough data
Agentic AI - Business Instant Messaging
8.2
135
Not enough data
8.3
134
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
8.9
2780
8.9
863
8.4
2388
8.5
786
8.2
2268
9.1
935
|
Verified
8.7
2682
8.8
834
|
Verified
Conferencing Options
9.0
3038
8.7
797
|
Verified
9.0
3099
8.7
809
|
Verified
9.1
3189
8.7
792
|
Verified
Application Tools
8.7
2445
8.8
870
|
Verified
8.5
2521
8.9
825
|
Verified
9.1
2821
8.7
807
|
Verified
Agentic AI - Screen Sharing
8.1
177
7.9
38
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
1789
Not enough data
8.8
1783
Not enough data
9.5
1807
Not enough data
Platform Content
8.6
1676
Not enough data
8.1
1681
Not enough data
8.3
1614
Not enough data
9.4
1777
Not enough data
Platform Additional Functionality
8.7
1576
Not enough data
9.1
1679
Not enough data
9.4
1707
Not enough data
Generative AI
8.4
522
Not enough data
8.1
512
Not enough data
7.7
508
Not enough data
8.4
515
Not enough data
7.3
500
Not enough data
8.0
507
Not enough data
7.9
504
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Calculating
8.9
1825
Not enough data
8.9
1722
Not enough data
Insights
8.7
1698
Not enough data
8.9
1762
Not enough data
Editing
8.5
1703
Not enough data
9.4
1843
Not enough data
8.9
1761
Not enough data
Functionality
8.7
1564
Not enough data
9.2
1767
Not enough data
9.1
1784
Not enough data
9.5
1868
Not enough data
Applications
9.3
1285
Not enough data
9.1
1238
Not enough data
8.4
1195
Not enough data
Collaboration
9.3
1270
Not enough data
8.9
1170
Not enough data
9.3
1258
Not enough data
Management
9.2
1247
Not enough data
9.1
1218
Not enough data
9.5
1256
Not enough data
Agentic AI - Office Suites
7.9
352
Not enough data
8.0
354
Not enough data
Asset Inventory
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
Not enough data
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
Collaboration Tools
9.0
5897
Not enough data
9.0
4153
Not enough data
8.3
3618
Not enough data
9.0
4203
Not enough data
8.9
3936
Not enough data
Meeting Coordination
9.1
5761
Not enough data
8.5
5138
Not enough data
8.8
5434
Not enough data
9.2
4141
Not enough data
Software Type
9.0
5718
Not enough data
9.2
4210
Not enough data
8.9
3782
Not enough data
Agentic AI - Video Conferencing
7.9
346
Not enough data
8.0
349
Not enough data
8.0
345
Not enough data
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
548
Not enough data
9.1
540
Not enough data
8.9
490
Not enough data
9.0
516
Not enough data
8.9
501
Not enough data
9.0
508
Maintenance
Not enough data
9.0
504
Not enough data
8.9
470
Communication
Not enough data
9.0
501
Not enough data
8.6
446
Not enough data
8.7
449
Not enough data
8.8
471
Security
Not enough data
9.0
463
Not enough data
9.0
468
Device Support
Not enough data
8.9
496
Not enough data
9.1
503
Not enough data
9.1
503
Performance
Not enough data
9.0
475
Survey Management
9.0
1009
Not enough data
9.0
1034
Not enough data
8.4
989
Not enough data
8.9
1007
Not enough data
Survey Customization
8.5
861
Not enough data
8.4
910
Not enough data
8.6
908
Not enough data
8.4
752
Not enough data
Survey Insights
8.8
990
Not enough data
8.4
758
Not enough data
9.0
967
Not enough data
9.0
963
Not enough data
Agentic AI - Survey
8.2
76
Not enough data
8.0
75
Not enough data
8.1
75
Not enough data
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Calendar View
9.2
1415
Not enough data
9.1
1385
Not enough data
Shared Calendar
9.2
1427
Not enough data
9.1
1391
Not enough data
Accessibility
8.8
1212
Not enough data
8.6
1266
Not enough data
Integration
9.0
1329
Not enough data
8.9
1310
Not enough data
8.9
1317
Not enough data
Notifications
9.0
1357
Not enough data
8.7
1215
Not enough data
Generative AI
7.9
726
Not enough data
8.1
732
Not enough data
8.0
726
Not enough data
Agentic AI - Calendar
7.9
277
Not enough data
Design
8.7
1371
Not enough data
8.5
1379
Not enough data
8.4
1372
Not enough data
Collaboration
9.4
1467
Not enough data
9.3
1449
Not enough data
File Types
9.2
1464
Not enough data
9.0
1434
Not enough data
8.7
1194
Not enough data
Edit & Revise
9.1
1445
Not enough data
8.9
1398
Not enough data
9.2
1467
Not enough data
Integrate & Embed
9.2
1401
Not enough data
8.8
1264
Not enough data
9.0
1340
Not enough data
Operating System
9.1
1310
Not enough data
9.0
1289
Not enough data
8.3
1050
Not enough data
Generative AI
8.3
712
Not enough data
8.4
703
Not enough data
7.9
697
Not enough data
8.1
698
Not enough data
8.0
692
Not enough data
Agentic AI - Document Creation
7.9
266
Not enough data
Generative AI
8.3
793
Not enough data
8.3
790
Not enough data
8.1
788
Not enough data
7.8
292
Not enough data
8.2
291
Not enough data
8.0
287
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
7.9
74
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
31
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Customizations
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Not enough data
Growth
8.4
334
Not enough data
8.5
360
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Not enough data
Content
8.9
387
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Not enough data
Support
8.4
149
Not enough data
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1394
Not enough data
8.7
1305
Not enough data
8.6
1301
Not enough data
8.6
1282
Not enough data
8.7
1319
Not enough data
8.7
1392
Not enough data
8.9
1459
Platform
Not enough data
8.9
1407
Not enough data
8.7
1366
Not enough data
8.7
1331
Not enough data
9.1
1494
Security
Not enough data
8.6
1193
Not enough data
8.8
1339
Not enough data
8.7
1282
Categories
Categories
Shared Categories
Google Workspace and TeamViewer are categorized as Screen Sharing
Unique Categories
Google Workspace is categorized as Business Instant Messaging, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.1%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.7%
Discussions
Internet Connection
25 Comments
LG
Yes it working on it asap it will be clear..Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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