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At a Glance
Market Segments
Small-Business (46.2% of reviews)
Small-Business (77.1% of reviews)
Entry-Level Pricing
$6.00 Per Month
$5.00 1 User Per Month
Google Workspace
Star Rating
(47,176)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansSpike
Star Rating
(254)4.6 out of 5
Market Segments
Small-Business (77.1% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in its File Management capabilities, particularly with features like Device Syncing and Web Interface, both rated at 9.2 and 9.1 respectively. In contrast, Spike's file management features, while functional, do not match the same level of user satisfaction.
- Reviewers mention that Spike shines in Instant Messaging, achieving a perfect score of 10.0 for Instant Messaging and Notifications. Users appreciate the seamless communication experience, which is a standout feature compared to Google Workspace's lower ratings in these areas.
- G2 users highlight that Google Workspace's Collaboration Tools are robust, particularly in Simultaneously Editing and File Sharing, both rated at 9.2 and 9.4. Users report that these features enhance teamwork significantly, whereas Spike's collaboration tools, while adequate, do not offer the same depth.
- Users on G2 note that Spike's Mobile Application is highly rated at 9.3, providing a user-friendly experience on the go. In comparison, Google Workspace's mobile app, while functional, does not receive the same level of praise, indicating a potential area for improvement.
- Reviewers mention that Google Workspace's Quality of Support is rated at 8.6, which is satisfactory but not as high as Spike's 9.1. Users appreciate Spike's responsive customer service, which can be a crucial factor for businesses needing timely assistance.
- Users report that Google Workspace's Productivity Tools, particularly in Task Management and Calendar, are effective, with ratings of 8.4 and 9.0. However, Spike's calendar features, rated at 8.1, are seen as less comprehensive, which may impact users who rely heavily on scheduling and task organization.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Spike
Pro
$5.00
1 User Per Month
Use Spike's email app with up to 3 email accounts with unified inbox and unlimited search history
- Conversational Email
- Spike AI
- 5 GB storage
Free Trial
Google Workspace
Free Trial is available
Spike
Free Trial is available
Ratings
Meets Requirements
9.1
37,401
8.9
164
Ease of Use
9.3
37,617
9.3
168
Ease of Setup
9.2
9,561
9.3
50
Ease of Admin
9.1
8,173
8.7
34
Quality of Support
8.6
29,803
9.0
155
Has the product been a good partner in doing business?
9.0
7,497
8.6
32
Product Direction (% positive)
8.7
36,128
9.6
154
Features by Category
File Management
9.2
7978
Not enough data
9.1
8033
Not enough data
9.0
8122
Not enough data
8.9
8166
Not enough data
9.0
7761
Not enough data
Agentic AI - Cloud Content Collaboration
7.5
116
Not enough data
7.7
116
Not enough data
7.8
115
Not enough data
Collaboration
9.0
7554
Not enough data
9.4
8338
Not enough data
9.2
7858
Not enough data
8.8
6837
Not enough data
Administration
9.1
6013
Not enough data
8.9
5841
Not enough data
9.1
5799
Not enough data
8.4
6282
Not enough data
8.7
5285
Not enough data
9.1
6400
Not enough data
Platform
9.3
2126
Not enough data
8.8
1730
Not enough data
8.8
1655
Not enough data
8.8
1495
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
9.1
25
|
Verified
Not enough data
9.3
23
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
9.1
25
|
Verified
Channels
Not enough data
8.7
21
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
8.2
20
|
Verified
Customers
Not enough data
8.8
20
|
Verified
Not enough data
8.6
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.7
2093
8.9
64
8.8
2224
9.2
68
8.7
2042
8.6
68
Business Instant Messaging
9.0
2184
8.8
55
9.0
2220
8.4
53
Business Instant Messaging
9.0
2265
9.2
67
9.1
2334
9.2
62
8.7
1884
Feature Not Available
Generative AI - Business Instant Messaging
8.3
255
7.4
9
AI - Business Instant Messaging
8.2
249
6.5
8
8.2
248
6.5
8
8.2
247
6.0
8
8.3
246
5.6
8
Agentic AI - Business Instant Messaging
8.2
136
Not enough data
8.3
135
Not enough data
Grammar
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
8.9
6
Formatting
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Content
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Product Type
Not enough data
8.7
5
Not enough data
9.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.9
2789
Not enough data
8.4
2397
Not enough data
8.2
2277
Not enough data
8.7
2691
Not enough data
Conferencing Options
9.0
3050
Not enough data
9.0
3110
Not enough data
9.1
3203
Not enough data
Application Tools
8.7
2455
Not enough data
8.5
2531
Not enough data
9.1
2830
Not enough data
Agentic AI - Screen Sharing
8.2
186
Not enough data
Platform Basics
8.7
1797
Not enough data
8.8
1791
Not enough data
9.5
1817
Not enough data
Platform Content
8.6
1685
Not enough data
8.1
1689
Not enough data
8.3
1622
Not enough data
9.4
1787
Not enough data
Platform Additional Functionality
8.7
1585
Not enough data
9.1
1687
Not enough data
9.4
1719
Not enough data
Generative AI
8.4
530
Not enough data
8.1
520
Not enough data
7.6
516
Not enough data
8.4
523
Not enough data
7.3
508
Not enough data
8.1
515
Not enough data
7.9
512
Not enough data
Inbox Tools
Not enough data
9.5
70
Not enough data
9.0
66
Not enough data
9.2
65
Not enough data
9.2
63
Coordination Tools
Not enough data
8.5
63
Not enough data
8.5
64
Not enough data
8.5
57
Software Options
Not enough data
9.3
68
Not enough data
9.2
69
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Calculating
8.9
1835
Not enough data
8.9
1730
Not enough data
Insights
8.7
1707
Not enough data
8.9
1769
Not enough data
Editing
8.5
1711
Not enough data
9.4
1851
Not enough data
8.9
1767
Not enough data
Functionality
8.7
1570
Not enough data
9.2
1775
Not enough data
9.1
1793
Not enough data
9.5
1878
Not enough data
Applications
9.3
1310
Not enough data
9.1
1251
Not enough data
8.4
1206
Not enough data
Collaboration
9.3
1296
Not enough data
8.9
1182
Not enough data
9.3
1278
Not enough data
Management
9.2
1263
Not enough data
9.1
1231
Not enough data
9.5
1270
Not enough data
Agentic AI - Office Suites
7.9
363
Not enough data
8.1
365
Not enough data
Collaboration Tools
9.0
5908
9.1
25
|
Verified
9.0
4162
8.6
18
8.3
3627
8.7
17
9.0
4214
8.8
27
|
Verified
8.9
3945
Feature Not Available
Meeting Coordination
9.1
5771
8.2
32
|
Verified
8.5
5149
Feature Not Available
8.8
5443
9.1
27
|
Verified
9.2
4150
8.9
24
|
Verified
Software Type
9.0
5728
9.0
32
|
Verified
9.2
4220
9.0
27
|
Verified
8.9
3792
8.9
26
|
Verified
Agentic AI - Video Conferencing
8.0
354
Not enough data
8.0
357
Not enough data
8.1
353
Not enough data
Survey Management
9.0
1010
Not enough data
9.0
1035
Not enough data
8.4
990
Not enough data
8.9
1008
Not enough data
Survey Customization
8.5
862
Not enough data
8.4
911
Not enough data
8.6
909
Not enough data
8.4
753
Not enough data
Survey Insights
8.8
991
Not enough data
8.4
759
Not enough data
9.0
968
Not enough data
9.0
964
Not enough data
Agentic AI - Survey
8.2
77
Not enough data
8.0
76
Not enough data
8.1
76
Not enough data
Calendar View
9.2
1426
9.1
25
9.1
1397
8.8
27
Shared Calendar
9.2
1437
Feature Not Available
9.1
1401
Feature Not Available
Accessibility
8.8
1221
Feature Not Available
8.6
1276
8.8
7
Integration
9.0
1339
9.3
26
8.9
1318
9.1
24
8.9
1327
Feature Not Available
Notifications
9.0
1367
Feature Not Available
8.7
1224
Feature Not Available
Generative AI
7.9
735
Not enough data
8.1
741
Not enough data
8.0
736
Not enough data
Agentic AI - Calendar
8.0
285
Not enough data
Design
8.7
1381
Not enough data
8.5
1389
Not enough data
8.4
1382
Not enough data
Collaboration
9.4
1478
Not enough data
9.3
1461
Not enough data
File Types
9.2
1475
Not enough data
9.0
1445
Not enough data
8.7
1204
Not enough data
Edit & Revise
9.1
1455
Not enough data
8.9
1408
Not enough data
9.2
1477
Not enough data
Integrate & Embed
9.2
1412
Not enough data
8.9
1275
Not enough data
9.0
1351
Not enough data
Operating System
9.1
1321
Not enough data
9.0
1299
Not enough data
8.3
1059
Not enough data
Generative AI
8.3
723
Not enough data
8.5
713
Not enough data
7.9
707
Not enough data
8.1
708
Not enough data
8.1
702
Not enough data
Agentic AI - Document Creation
7.9
275
Not enough data
Sorting & Filtering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.3
806
7.0
10
8.3
802
7.8
10
8.1
799
7.0
9
7.9
301
Not enough data
8.3
300
Not enough data
7.9
296
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
7.9
74
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Not enough data
Growth
8.4
334
Not enough data
8.5
360
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Not enough data
Content
8.9
387
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Not enough data
Support
8.4
149
Not enough data
Categories
Categories
Shared Categories
Google Workspace and Spike are categorized as Business Instant Messaging, Note-Taking Software, Calendar, Email, and Video Conferencing
Unique Categories
Google Workspace is categorized as Screen Sharing, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, and Survey
Spike is categorized as Email Client, Email Management, AI Writing Assistant, Shared Inbox, Email Encryption, Conversational Marketing, and Audio Conferencing
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.2%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Information Technology and Services
12.3%
Marketing and Advertising
8.8%
Computer Software
8.8%
Higher Education
5.3%
Financial Services
3.1%
Other
61.8%
Discussions
Internet Connection
25 Comments
LG
Yes it working on it asap it will be clear..Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
How much does Spike cost?
2 Comments
PD
there's a free account for personal email. Pro costs $4 a monthRead more
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