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At a Glance
Market Segments
Small-Business (46.2% of reviews)
Small-Business (57.3% of reviews)
Entry-Level Pricing
$6.00 Per Month
$30.00 1 User Per Month
Google Workspace
Star Rating
(47,265)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansRingEX
Star Rating
(1,260)4.1 out of 5
Market Segments
Small-Business (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Google Workspace excels in overall user satisfaction, boasting a significantly higher G2 Score compared to RingEX. Users appreciate the seamless integration of tools like Gmail and Calendar, which help manage client communication and scheduling efficiently.
- Users say that RingEX offers a user-friendly experience, particularly for tasks like setting up call forwarding and voicemail greetings. Reviewers highlight the effectiveness of the admin portal and the quality of customer support, noting that assistance is readily available when needed.
- According to verified reviews, Google Workspace is praised for its collaborative features, with users finding tools like Google Sheets invaluable for real-time data analysis and KPI tracking. This integration into daily workflows makes it a preferred choice for many businesses.
- Reviewers mention that while RingEX provides solid features for small businesses, such as effective mobile app functionality and prompt notifications for missed calls, it still faces challenges in matching the extensive capabilities offered by Google Workspace.
- G2 reviewers highlight the ease of setup and use in Google Workspace, with many users noting that the onboarding process is intuitive and straightforward. This contrasts with some feedback for RingEX, where users have expressed a desire for more streamlined configuration options.
- Users report that while RingEX has strong features like screen sharing and hand raising, Google Workspace's overall ecosystem and collaborative tools create a more cohesive experience, making it a better fit for teams that rely heavily on real-time collaboration.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Google Workspace
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
9.1
37,469
8.8
1,046
Ease of Use
9.3
37,686
8.6
1,061
Ease of Setup
9.2
9,620
8.2
647
Ease of Admin
9.1
8,188
8.3
567
Quality of Support
8.6
29,857
8.0
949
Has the product been a good partner in doing business?
9.0
7,513
8.3
557
Product Direction (% positive)
8.7
36,196
7.9
1,028
Features by Category
File Management
9.2
7985
Not enough data
9.1
8041
Not enough data
9.0
8128
Not enough data
8.9
8172
Not enough data
9.0
7767
Not enough data
Agentic AI - Cloud Content Collaboration
7.5
120
Not enough data
7.8
120
Not enough data
7.9
118
Not enough data
Collaboration
9.0
7557
Not enough data
9.4
8349
Not enough data
9.2
7867
Not enough data
8.8
6841
Not enough data
Administration
9.1
6018
Not enough data
8.9
5846
Not enough data
9.1
5804
Not enough data
8.4
6287
Not enough data
8.7
5288
Not enough data
9.1
6404
Not enough data
Platform
9.3
2133
Not enough data
8.8
1735
Not enough data
8.8
1659
Not enough data
8.8
1500
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
Not enough data
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
Not enough data
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Business Instant Messaging
8.7
2099
Not enough data
8.8
2229
Not enough data
8.7
2047
Not enough data
Business Instant Messaging
9.0
2189
Not enough data
9.0
2226
Not enough data
Business Instant Messaging
9.0
2270
Not enough data
9.1
2340
Not enough data
8.7
1889
Not enough data
Generative AI - Business Instant Messaging
8.3
258
Not enough data
AI - Business Instant Messaging
8.2
252
Not enough data
8.3
251
Not enough data
8.2
250
Not enough data
8.3
249
Not enough data
Agentic AI - Business Instant Messaging
8.3
139
Not enough data
8.3
138
Not enough data
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Presenter Tools
8.9
2810
Not enough data
8.4
2416
Not enough data
8.3
2298
Not enough data
8.7
2710
Not enough data
Conferencing Options
9.0
3070
Not enough data
9.0
3131
Not enough data
9.1
3230
Not enough data
Application Tools
8.7
2476
Not enough data
8.5
2555
Not enough data
9.1
2851
Not enough data
Agentic AI - Screen Sharing
8.3
204
Not enough data
Platform Basics
8.7
1813
Not enough data
8.8
1808
Not enough data
9.5
1838
Not enough data
Platform Content
8.6
1701
Not enough data
8.1
1703
Not enough data
8.3
1636
Not enough data
9.4
1805
Not enough data
Platform Additional Functionality
8.7
1600
Not enough data
9.2
1702
Not enough data
9.4
1740
Not enough data
Generative AI
8.5
543
Not enough data
8.1
533
Not enough data
7.6
529
Not enough data
8.4
536
Not enough data
7.3
521
Not enough data
8.1
528
Not enough data
7.8
525
Not enough data
Calculating
8.9
1854
Not enough data
8.9
1748
Not enough data
Insights
8.7
1726
Not enough data
8.9
1788
Not enough data
Editing
8.5
1730
Not enough data
9.4
1874
Not enough data
8.9
1785
Not enough data
Functionality
8.7
1587
Not enough data
9.2
1797
Not enough data
9.1
1811
Not enough data
9.5
1901
Not enough data
Applications
9.3
1358
Not enough data
9.1
1280
Not enough data
8.4
1221
Not enough data
Collaboration
9.3
1342
Not enough data
8.9
1200
Not enough data
9.3
1315
Not enough data
Management
9.2
1297
Not enough data
9.1
1249
Not enough data
9.5
1302
Not enough data
Agentic AI - Office Suites
7.9
379
Not enough data
8.1
380
Not enough data
Collaboration Tools
9.0
5936
9.1
256
9.1
4189
9.1
144
8.3
3651
8.7
119
9.0
4236
8.9
142
8.9
3970
9.1
125
Meeting Coordination
9.1
5797
8.8
245
8.5
5175
9.1
238
8.8
5467
8.9
226
9.2
4176
9.1
148
Software Type
9.1
5755
9.0
245
9.2
4245
9.1
146
8.9
3819
9.2
162
Agentic AI - Video Conferencing
8.1
373
8.6
16
7.9
376
8.8
15
8.2
372
8.7
15
Survey Management
9.0
1015
Not enough data
9.0
1038
Not enough data
8.4
994
Not enough data
8.9
1012
Not enough data
Survey Customization
8.5
865
Not enough data
8.4
915
Not enough data
8.6
912
Not enough data
8.4
756
Not enough data
Survey Insights
8.8
995
Not enough data
8.4
762
Not enough data
9.0
971
Not enough data
9.0
967
Not enough data
Agentic AI - Survey
8.2
80
Not enough data
8.0
79
Not enough data
8.2
79
Not enough data
Calendar View
9.2
1448
Not enough data
9.1
1416
Not enough data
Shared Calendar
9.3
1461
Not enough data
9.1
1421
Not enough data
Accessibility
8.8
1237
Not enough data
8.6
1291
Not enough data
Integration
9.0
1355
Not enough data
8.9
1334
Not enough data
8.9
1345
Not enough data
Notifications
9.0
1383
Not enough data
8.7
1239
Not enough data
Generative AI
7.8
753
Not enough data
8.1
757
Not enough data
8.0
753
Not enough data
Agentic AI - Calendar
8.1
301
Not enough data
Design
8.7
1400
Not enough data
8.5
1410
Not enough data
8.5
1403
Not enough data
Collaboration
9.4
1506
Not enough data
9.3
1483
Not enough data
File Types
9.2
1496
Not enough data
9.0
1467
Not enough data
8.7
1225
Not enough data
Edit & Revise
9.1
1477
Not enough data
8.9
1429
Not enough data
9.2
1499
Not enough data
Integrate & Embed
9.3
1442
Not enough data
8.9
1297
Not enough data
9.1
1372
Not enough data
Operating System
9.1
1343
Not enough data
9.0
1322
Not enough data
8.2
1079
Not enough data
Generative AI
8.4
747
Not enough data
8.5
733
Not enough data
7.8
727
Not enough data
8.2
728
Not enough data
8.1
722
Not enough data
Agentic AI - Document Creation
7.8
295
Not enough data
Platform
Not enough data
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
215
Call Center Infrastructure (CCI)
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Administrative
Not enough data
8.8
225
Not enough data
8.7
222
Generative AI
8.4
827
Not enough data
8.4
822
Not enough data
8.1
818
Not enough data
8.0
320
Not enough data
8.4
319
Not enough data
7.8
314
Not enough data
Basic Communication - Cloud PBX
Not enough data
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Platform Basics - VoIP Providers
Not enough data
8.4
91
Not enough data
9.0
99
Not enough data
8.4
88
Not enough data
8.3
90
Not enough data
8.0
85
Not enough data
8.1
83
Basic Communication
Not enough data
9.0
495
|
Verified
Not enough data
8.3
394
|
Verified
Not enough data
8.7
421
|
Verified
Not enough data
8.2
365
|
Verified
Not enough data
8.5
429
|
Verified
Not enough data
9.0
436
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.0
56
Not enough data
8.2
56
Not enough data
8.1
56
Not enough data
8.0
54
Access
Not enough data
8.2
382
|
Verified
Not enough data
8.4
397
|
Verified
Not enough data
8.6
424
Advanced Features
Not enough data
8.3
444
Not enough data
8.4
406
|
Verified
Not enough data
9.1
463
|
Verified
Agentic AI - Note-Taking Software
8.0
75
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Customizations
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Not enough data
Growth
8.4
335
Not enough data
8.5
361
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Not enough data
Content
8.9
388
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Not enough data
Support
8.4
149
Not enough data
Categories
Categories
Shared Categories
Google Workspace and RingEX are categorized as Video Conferencing
Unique Categories
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, and Survey
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.2%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.8%
Financial Services
4.7%
Other
70.3%
Discussions
Internet Connection
25 Comments
LG
Yes it working on it asap it will be clear..Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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