Compare Google Workspace and Otter.ai 
At a Glance
Market Segments
Small-Business (46.2% of reviews)
Small-Business (73.3% of reviews)
Entry-Level Pricing
$6.00 Per Month
Free 1 User
Google Workspace
Star Rating
(47,620)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansOtter.ai
Star Rating
(467)4.4 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Google Workspace excels in providing a comprehensive suite of tools, including email, documents, storage, and meetings, all in one platform. Users appreciate the efficiency it brings, allowing for real-time collaboration in Docs, Sheets, and Slides, which significantly enhances team productivity.
- Users say that Otter.ai shines in its ability to automatically transcribe meetings and conversations, saving them considerable time on note-taking. This feature is particularly praised for its effectiveness in summarizing discussions, making it easier for users to focus on the conversation without worrying about missing important details.
- Reviewers mention that Google Workspace's implementation process is quick and intuitive, with many users highlighting the seamless onboarding experience. This ease of setup allows teams to start using the platform effectively right away, minimizing downtime and enhancing overall productivity.
- According to verified reviews, while Otter.ai offers a free entry-level price, users note that it may not provide the same level of integration and comprehensive features as Google Workspace. This can be a drawback for teams looking for a more robust solution that combines various functionalities in one place.
- G2 reviewers highlight that Google Workspace has a higher overall satisfaction score, reflecting its strong market presence and user trust. Users appreciate the quality of support provided, which is crucial for businesses that rely on these tools for daily operations.
- Users express that while Otter.ai is excellent for specific tasks like transcription and summarization, it may not meet the broader needs of teams looking for a complete business solution. This limitation can lead to challenges for users who require more than just note-taking capabilities.
Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Google Workspace
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
9.1
37,739
8.8
392
Ease of Use
9.3
37,960
9.0
397
Ease of Setup
9.3
9,880
9.0
291
Ease of Admin
9.1
8,302
8.6
93
Quality of Support
8.6
30,099
8.4
252
Has the product been a good partner in doing business?
9.0
7,625
8.5
86
Product Direction (% positive)
8.7
36,461
8.9
380
Features by Category
File Management
9.2
8023
Not enough data
9.1
8077
Not enough data
9.1
8164
Not enough data
8.9
8205
Not enough data
9.0
7795
Not enough data
Agentic AI - Cloud Content Collaboration
7.8
137
Not enough data
8.1
141
Not enough data
8.2
137
Not enough data
Collaboration
9.0
7584
Not enough data
9.4
8395
Not enough data
9.2
7900
Not enough data
8.8
6864
Not enough data
Administration
9.1
6047
Not enough data
9.0
5870
Not enough data
9.1
5824
Not enough data
8.4
6308
Not enough data
8.7
5306
Not enough data
9.1
6431
Not enough data
Platform
9.3
2148
Not enough data
8.8
1744
Not enough data
8.8
1668
Not enough data
8.8
1510
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
8.8
2112
Feature Not Available
8.8
2237
8.9
11
8.7
2056
8.2
11
Business Instant Messaging
9.0
2196
Feature Not Available
9.0
2243
Feature Not Available
Business Instant Messaging
9.0
2282
8.2
11
9.1
2352
8.3
12
8.7
1896
8.5
11
Generative AI - Business Instant Messaging
8.4
269
9.3
5
AI - Business Instant Messaging
8.3
263
9.7
5
8.3
262
9.7
5
8.3
260
8.7
5
8.4
261
9.0
5
Agentic AI - Business Instant Messaging
8.3
149
Not enough data
8.4
147
Not enough data
Call Analytics
Not enough data
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Artificial Intelligence - Conversation Intelligence
Not enough data
7.7
74
Not enough data
8.7
83
Not enough data
Not enough data
Generative AI
Not enough data
8.7
79
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Presenter Tools
8.9
2837
Not enough data
8.4
2442
Not enough data
8.3
2327
Not enough data
8.7
2738
Not enough data
Conferencing Options
9.0
3109
Not enough data
9.0
3166
Not enough data
9.1
3275
Not enough data
Application Tools
8.8
2510
Not enough data
8.6
2585
Not enough data
9.1
2883
Not enough data
Agentic AI - Screen Sharing
8.5
237
Not enough data
Platform Basics
8.7
1830
Not enough data
8.8
1825
Not enough data
9.5
1860
Not enough data
Platform Content
8.7
1715
Not enough data
8.1
1716
Not enough data
8.3
1649
Not enough data
9.4
1826
Not enough data
Platform Additional Functionality
8.8
1617
Not enough data
9.2
1718
Not enough data
9.4
1766
Not enough data
Generative AI
8.5
562
Not enough data
8.2
551
Not enough data
7.7
548
Not enough data
8.5
556
Not enough data
7.3
538
Not enough data
8.2
546
Not enough data
7.9
545
Not enough data
Calculating
8.9
1873
Not enough data
8.9
1764
Not enough data
Insights
8.7
1747
Not enough data
8.9
1811
Not enough data
Editing
8.5
1749
Not enough data
9.4
1909
Not enough data
8.9
1802
Not enough data
Functionality
8.7
1607
Not enough data
9.2
1823
Not enough data
9.1
1837
Not enough data
9.6
1927
Not enough data
Applications
9.3
1507
Not enough data
9.1
1342
Not enough data
8.4
1255
Not enough data
Collaboration
9.4
1522
Not enough data
9.0
1242
Not enough data
9.3
1437
Not enough data
Management
9.3
1380
Not enough data
9.1
1289
Not enough data
9.5
1349
Not enough data
Agentic AI - Office Suites
8.1
428
Not enough data
8.2
430
Not enough data
Voice
Not enough data
8.5
184
Not enough data
8.0
197
Transcription
Not enough data
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Editing
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
176
Not enough data
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Collaboration Tools
9.0
5969
Not enough data
9.1
4215
Not enough data
8.3
3676
Not enough data
9.0
4264
Not enough data
8.9
4002
Not enough data
Meeting Coordination
9.1
5834
Not enough data
8.6
5208
Not enough data
8.8
5491
Not enough data
9.2
4204
Not enough data
Software Type
9.1
5785
Not enough data
9.2
4275
Not enough data
8.9
3848
Not enough data
Agentic AI - Video Conferencing
8.2
404
Not enough data
7.9
409
Not enough data
8.3
406
Not enough data
Survey Management
9.0
1030
Not enough data
9.0
1053
Not enough data
8.4
1009
Not enough data
9.0
1027
Not enough data
Survey Customization
8.5
879
Not enough data
8.4
931
Not enough data
8.6
927
Not enough data
8.4
771
Not enough data
Survey Insights
8.8
1010
Not enough data
8.5
775
Not enough data
9.0
986
Not enough data
9.0
981
Not enough data
Agentic AI - Survey
8.5
95
Not enough data
8.1
92
Not enough data
8.5
94
Not enough data
Calendar View
9.3
1478
Not enough data
9.2
1443
Not enough data
Shared Calendar
9.3
1498
Not enough data
9.1
1450
Not enough data
Accessibility
8.8
1263
Not enough data
8.7
1319
Not enough data
Integration
9.0
1385
Not enough data
8.9
1362
Not enough data
8.9
1375
Not enough data
Notifications
9.0
1411
Not enough data
8.8
1264
Not enough data
Generative AI
7.9
787
Not enough data
8.2
787
Not enough data
8.1
782
Not enough data
Agentic AI - Calendar
8.3
332
Not enough data
Design
8.7
1427
Not enough data
8.5
1438
Not enough data
8.5
1430
Not enough data
Collaboration
9.4
1543
Not enough data
9.3
1512
Not enough data
File Types
9.2
1524
Not enough data
9.0
1494
Not enough data
8.7
1252
Not enough data
Edit & Revise
9.1
1506
Not enough data
9.0
1457
Not enough data
9.3
1529
Not enough data
Integrate & Embed
9.3
1479
Not enough data
8.9
1325
Not enough data
9.1
1404
Not enough data
Operating System
9.2
1377
Not enough data
9.1
1356
Not enough data
8.2
1103
Not enough data
Generative AI
8.5
779
Not enough data
8.6
766
Not enough data
7.8
756
Not enough data
8.3
758
Not enough data
8.2
752
Not enough data
Agentic AI - Document Creation
7.8
328
Not enough data
Generative AI
8.4
859
Not enough data
8.4
853
Not enough data
8.2
845
Not enough data
8.2
348
Not enough data
8.5
350
Not enough data
7.9
341
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
194
Not enough data
7.9
183
Not enough data
8.4
180
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
170
Not enough data
7.8
171
Not enough data
8.7
184
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.7
179
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Integration - Voice Recognition
Not enough data
8.6
18
Not enough data
7.6
17
Not enough data
8.6
18
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
7.9
18
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Agentic AI - Note-Taking Software
8.0
81
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
64
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
67
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
64
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Customizations
8.4
436
Not enough data
8.8
440
Not enough data
8.4
402
Not enough data
8.6
415
Not enough data
Growth
8.4
347
Not enough data
8.6
373
Not enough data
8.5
348
Not enough data
8.2
330
Not enough data
8.6
354
Not enough data
Content
8.9
402
Not enough data
8.8
412
Not enough data
8.8
408
Not enough data
8.5
152
Not enough data
Support
8.5
159
Not enough data
Categories
Categories
Shared Categories
Google Workspace and Otter.ai are categorized as Business Instant Messaging and Note-Taking Software
Unique Categories
Google Workspace is categorized as Screen Sharing, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
Otter.ai is categorized as Transcription, AI Note-Taking Software, Conversation Intelligence, AI Sales Assistant, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.2%
Education Management
8.3%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Marketing and Advertising
11.1%
Computer Software
10.9%
Information Technology and Services
7.5%
Consulting
6.8%
Higher Education
4.8%
Other
58.9%
Discussions
Internet Connection
25 Comments
LG
Yes it working on it asap it will be clear..Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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