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Compare Google Voice and Twilio 
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At a Glance
Market Segments
Small-Business (63.8% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
$10.00 1 Google Voice Per Month
No pricing available
Google Voice
Star Rating
(163)4.1 out of 5
Market Segments
Small-Business (63.8% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 Google Voice Per Month
Browse all 3 pricing plansTwilio
Star Rating
(498)4.2 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioGoogle Voice vs Twilio
When assessing the two solutions, reviewers found Google Voice easier to use, set up, and administer. However, reviewers preferred doing business with Twilio overall.
- Reviewers felt that Twilio meets the needs of their business better than Google Voice.
- When comparing quality of ongoing product support, reviewers felt that Twilio is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Twilio over Google Voice.
Pricing
Entry-Level Pricing
Google Voice
Starter
$10.00
1 Google Voice Per Month
- Calls between Google Voice numbers included
- Calls to the US from any Google Voice number included
- Calls to Canada from a Canadian or US Google Voice number included
Twilio
No pricing availableFree Trial
Google Voice
No trial information availableTwilio
Free Trial is available
Ratings
Meets Requirements
8.3
123
8.8
363
Ease of Use
8.7
124
8.2
368
Ease of Setup
8.4
41
7.7
207
Ease of Admin
8.0
29
7.9
195
Quality of Support
7.3
90
7.8
329
Has the product been a good partner in doing business?
6.8
22
8.1
186
Product Direction (% positive)
6.8
123
8.3
353
Features by Category
Functionality
Not enough data
8.0
107
|
Verified
Not enough data
8.3
105
|
Verified
Not enough data
8.3
104
|
Verified
Support
Not enough data
7.6
105
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
104
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Google Voice and Twilio share no categories
Unique Categories
Google Voice is categorized as Google Workspace Communication Tools
Twilio is categorized as Communication Platform as a Service (CPaaS), Video Platform as a Service (VPaaS), Cloud PBX Platforms, WhatsApp Marketing, and RCS Business Messaging
Reviews
Reviewers' Company Size
Google Voice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
9.6%
Information Technology and Services
6.4%
Education Management
5.8%
Computer Software
5.8%
Non-Profit Organization Management
4.5%
Other
67.9%
Computer Software
17.7%
Information Technology and Services
11.1%
Marketing and Advertising
6.8%
Internet
5.0%
Health, Wellness and Fitness
4.7%
Other
54.7%
Discussions
Does G suite include Google Voice?
1 Comment
ST
No, it's a paid add-on.Read more
What is Google Voice used for?
1 Comment
HB
Google Voice is a free, cloud-based phone service that allows users to make and receive calls, send text messages, and access voicemail using a single phone...Read more
Google Voice has no more discussions with answers
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
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