# Google Voice, Streak vs Dialpad Connect Comparison

| | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 166 | 264 | 4,165 | 
| **Largest Market Segment** | Small-Business (63.2% of reviews) | Small-Business (76.2% of reviews) | Small-Business (57.8% of reviews) | 
| **Entry Level Price** | $10.00 1 Google Voice Per Month | $49.00 Per Month | $25 Per user, per month invoiced annually | 

---
## Top Pros & Cons

### Google Voice

Pros:
- Phone Numbers (7 reviews)
- Text Messaging (4 reviews)

Cons:
- Limited Features (3 reviews)
- Connection Issues (1 reviews)

### Streak

Pros:
- Ease of Use (9 reviews)
- Easy Tracking (7 reviews)

Cons:
- Learning Curve (4 reviews)
- Limited Features (4 reviews)

### Dialpad Connect

Pros:
- Ease of Use (130 reviews)
- Call Management (71 reviews)

Cons:
- Call Issues (57 reviews)
- Connection Issues (43 reviews)

---
## Ratings Comparison
| Rating | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
  | **Meets Requirements** | 8.2 (126 reviews) | 8.9 (224 reviews) | 8.9 (3225 reviews) | 
  | **Ease of Use** | 8.7 (127 reviews) | 8.8 (227 reviews) | 9.1 (3400 reviews) | 
  | **Ease of Setup** | 8.3 (44 reviews) | 9.2 (84 reviews) | 9.0 (1229 reviews) | 
  | **Ease of Admin** | 7.8 (30 reviews) | 9.2 (66 reviews) | 8.9 (1136 reviews) | 
  | **Quality of Support** | 7.2 (93 reviews) | 8.7 (167 reviews) | 8.5 (2511 reviews) | 
  | **Has the product been a good partner in doing business?** | 6.5 (23 reviews) | 9.2 (62 reviews) | 8.9 (1060 reviews) | 
  | **Product Direction (% positive)** | 6.7 (126 reviews) | 8.8 (216 reviews) | 8.2 (3072 reviews) | 

---
## Pricing

### Google Voice

#### Entry-Level Pricing

Plan: Starter

Price: $10.00 1 Google Voice Per Month

Key Features:
- Calls between Google Voice numbers included	
- Calls to the US from any Google Voice number included
- Calls to Canada from a Canadian or US Google Voice number included

[Browse all 3 editions](https://www.g2.com/products/google-voice/pricing)

#### Free Trial

No

### Streak

#### Entry-Level Pricing

Plan: Pro Plan

Price: $49.00 Per Month

Description: For any sized business looking to collaborate with a complete CRM

Key Features:
- Advanced CRM (Unlimited records)
- Shared Pipelines
- Mail Merge (1500/day)

[Browse all 3 editions](https://www.g2.com/products/streak/pricing)

#### Free Trial

Yes

### Dialpad Connect

#### Entry-Level Pricing

Plan: Pro

Price: $25 Per user, per month invoiced annually

Description: + UberConference Free

Key Features:
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration

[Browse all 3 editions](https://www.g2.com/products/dialpad-connect/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | N/A | N/A |
| **Streak** | 8.3/10 | 92 |
| **Dialpad Connect** | N/A | N/A |

#### Sales Force Automation

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Contact & Account Management** | Not enough data | 9.1 (72 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.8 (62 reviews) | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 9.3 (85 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | Not enough data | 9.0 (80 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | Not enough data | 8.4 (61 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | Not enough data | 9.0 (71 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | Not enough data | 8.5 (61 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | Not enough data | 8.6 (59 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | Not enough data | 8.8 (66 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Email Marketing** | Not enough data | 8.8 (76 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | Not enough data | Feature Not Available | Not enough data | 
| **Lead Management** | Not enough data | 9.3 (82 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | Not enough data | 8.4 (64 reviews) ✓ Verified | Not enough data | 

#### Customer Support

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Case Management** | Not enough data | 8.7 (70 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | Not enough data | 8.6 (70 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | Not enough data | 9.0 (69 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | Not enough data | 8.5 (59 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | Not enough data | 8.9 (62 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.3 (71 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | Not enough data | 8.8 (77 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | Not enough data | 8.5 (61 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.5 (59 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | Not enough data | 8.3 (64 reviews) | Not enough data | 
| **Mobile User Support** | Not enough data | 8.1 (66 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Customization** | Not enough data | 8.4 (48 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | Not enough data | 8.7 (47 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 8.5 (45 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | Not enough data | 7.9 (35 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | 7.4 (33 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | Not enough data | 8.0 (37 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | Not enough data | 8.6 (43 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | Not enough data | 7.4 (36 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.5 (43 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | Not enough data | 8.1 (37 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | 8.0 (35 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.3 (21 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 7.7 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 7.0 (5 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.0 (5 reviews) | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | N/A | N/A |
| **Streak** | N/A | N/A |
| **Dialpad Connect** | 8.3/10 | 31 |

#### Lead Facilitation

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 7.7 (25 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 7.5 (25 reviews) | 
| **Lead Follow-up** | Not enough data | Not enough data | 8.2 (25 reviews) | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 8.1 (26 reviews) | 

#### Organization

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 8.1 (25 reviews) | 
| **Data Entry** | Not enough data | Not enough data | 8.9 (25 reviews) | 
| **Integrations / APIs** | Not enough data | Not enough data | 8.9 (25 reviews) | 

#### Performance Analysis

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 8.2 (26 reviews) | 
| **Peformance Tracking** | Not enough data | Not enough data | 8.4 (26 reviews) | 

#### Sales Analysis

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 8.1 (24 reviews) | 
| **Sales Forecasting ** | Not enough data | Not enough data | 8.0 (24 reviews) | 

#### Generative AI

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.3 (16 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | N/A | N/A |
| **Streak** | N/A | N/A |
| **Dialpad Connect** | 8.9/10 | 1588 |

#### Collaboration Tools

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | 8.7 (1270 reviews) | 
| **Presentations** | Not enough data | Not enough data | 8.8 (287 reviews) | 
| **Whiteboarding** | Not enough data | Not enough data | 8.9 (44 reviews) | 
| **Live Chat** | Not enough data | Not enough data | 8.9 (322 reviews) | 
| **Hand Raising** | Not enough data | Not enough data | 9.2 (47 reviews) | 

#### Meeting Coordination

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 8.7 (1185 reviews) | 
| **Recording** | Not enough data | Not enough data | 8.8 (1107 reviews) | 
| **Participant Permissions** | Not enough data | Not enough data | 8.9 (354 reviews) | 
| **One-Click Join** | Not enough data | Not enough data | 9.2 (357 reviews) | 

#### Software Type

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Mobile** | Not enough data | Not enough data | 8.6 (1033 reviews) | 
| **Browser Application** | Not enough data | Not enough data | 9.0 (345 reviews) | 
| **Desktop Application** | Not enough data | Not enough data | 8.9 (262 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | Feature Not Available | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | N/A | N/A |
| **Streak** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Responses

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | Feature Not Available | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | N/A | N/A |
| **Streak** | N/A | N/A |
| **Dialpad Connect** | 8.5/10 | 23 |

#### Feedback Management

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Tagging** | Not enough data | Not enough data | 8.3 (20 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 8.5 (19 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 8.8 (20 reviews) | 

#### Feedback Analysis

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | 9.0 (20 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 8.8 (20 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | Not enough data | 8.5 (19 reviews) | 

#### Feedback Sources

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Online Reviews** | Not enough data | Not enough data | 8.4 (18 reviews) | 
| **Surveys** | Not enough data | Not enough data | 8.2 (17 reviews) | 
| **Social Media** | Not enough data | Not enough data | 7.6 (18 reviews) | 
| **Customer Service Channels** | Not enough data | Not enough data | 8.8 (18 reviews) | 

#### Generative AI

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.7 (18 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.8 (18 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | N/A | N/A |
| **Streak** | N/A | N/A |
| **Dialpad Connect** | 8.6/10 | 991 |

#### Platform Basics - VoIP Providers

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 7.9 (25 reviews) | 
| **Call Management** | Not enough data | Not enough data | 9.2 (38 reviews) | 
| **Network monitoring** | Not enough data | Not enough data | 9.0 (27 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.7 (42 reviews) | 
| **Virtual PBX** | Not enough data | Not enough data | 7.6 (24 reviews) | 
| **SIP trunking services** | Not enough data | Not enough data | 8.1 (24 reviews) | 

#### Basic Communication

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Phone Calls** | Not enough data | Not enough data | 9.2 (926 reviews) ✓ Verified | 
| **Video Calls** | Not enough data | Not enough data | 8.3 (437 reviews) ✓ Verified | 
| **Instant Messaging** | Not enough data | Not enough data | 9.1 (718 reviews) ✓ Verified | 
| **Screen Sharing** | Not enough data | Not enough data | 8.4 (453 reviews) ✓ Verified | 
| **Conference Calls** | Not enough data | Not enough data | 8.9 (633 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | Not enough data | Not enough data | 9.1 (627 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (23 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.5 (24 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.0 (23 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.3 (23 reviews) | 

#### Access

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Software Pairing** | Not enough data | Not enough data | 8.7 (519 reviews) ✓ Verified | 
| **Browser Extension** | Not enough data | Not enough data | 8.7 (576 reviews) ✓ Verified | 
| **Individual Download** | Not enough data | Not enough data | 9.1 (690 reviews) ✓ Verified | 

#### Advanced Features

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Hold Music** | Not enough data | Not enough data | 8.6 (641 reviews) ✓ Verified | 
| **Automated Attendants** | Not enough data | Not enough data | 8.7 (510 reviews) ✓ Verified | 
| **VOiP Number** | Not enough data | Not enough data | 9.3 (786 reviews) ✓ Verified | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | 7.2/10 | 6 |
| **Streak** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Cross-system Integration** | 7.2 (6 reviews) | Not enough data | Not enough data | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | N/A | N/A |
| **Streak** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | N/A | N/A |
| **Streak** | N/A | N/A |
| **Dialpad Connect** | 8.7/10 | 792 |

#### Agentic AI - Outbound Call Tracking

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.2 (10 reviews) | 

#### Calling

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Record Calls** | Not enough data | Not enough data | 9.0 (604 reviews) | 
| **Generate Location** | Not enough data | Not enough data | Feature Not Available | 
| **Call Types** | Not enough data | Not enough data | 9.1 (635 reviews) | 
| **Click-to-Call** | Not enough data | Not enough data | 9.1 (650 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 8.6 (12 reviews) | 

#### Contacts

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 8.7 (644 reviews) | 
| **Information Locater** | Not enough data | Not enough data | 8.6 (572 reviews) | 
| **Record Prospect Data** | Not enough data | Not enough data | 8.6 (514 reviews) | 

#### Insights

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Notes** | Not enough data | Not enough data | 8.5 (489 reviews) | 
| **Daily Summary** | Not enough data | Not enough data | 8.7 (551 reviews) | 
| **Automated Voicemails** | Not enough data | Not enough data | 8.8 (263 reviews) | 
| **Automated Emails** | Not enough data | Not enough data | Feature Not Available | 
| **Sorts Prospects** | Not enough data | Not enough data | 8.3 (400 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | 9.1 (13 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | N/A | N/A |
| **Streak** | N/A | N/A |
| **Dialpad Connect** | 9.1/10 | 159 |

#### Agentic AI - UCaaS Platforms

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Extensions

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 8.8 (91 reviews) ✓ Verified | 
| **Native VoIP** | Not enough data | Not enough data | 9.2 (99 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | Not enough data | 9.1 (81 reviews) ✓ Verified | 

#### Features

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 9.1 (124 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | Not enough data | Feature Not Available | 
| **File Sharing** | Not enough data | Not enough data | 9.3 (90 reviews) | 
| **Voice Conferencing** | Not enough data | Not enough data | 9.3 (114 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | Not enough data | 9.3 (84 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | Not enough data | 8.9 (100 reviews) ✓ Verified | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | N/A | N/A |
| **Streak** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | Not enough data | 

#### Automation

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | Feature Not Available | 

#### Autonomy

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | N/A | N/A |
| **Streak** | N/A | N/A |
| **Dialpad Connect** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Google Voice (1):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools)

**Unique to Streak (2):** [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales), [CRM Software](https://www.g2.com/categories/crm)

**Unique to Dialpad Connect (9):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | Google Voice | Streak | Dialpad Connect | 
|---|---|---|---|
| **Small-Business** | 63.2% | 76.2% | 57.8% | 
| **Mid-Market** | 25.0% | 14.5% | 32.7% | 
| **Enterprise** | 11.8% | 9.4% | 9.5% | 

### By Industry

#### Google Voice

- **Marketing and Advertising:** 9.4%
- **Information Technology and Services:** 6.3%
- **Computer Software:** 5.7%
- **Education Management:** 5.7%
- **Non-Profit Organization Management:** 4.4%
- **Mental Health Care:** 3.8%
- **Primary/Secondary Education:** 3.1%
- **Health, Wellness and Fitness:** 3.1%
- **Staffing and Recruiting:** 3.1%
- **Financial Services:** 2.5%
- **Other:** 52.8%

#### Streak

- **Marketing and Advertising:** 8.6%
- **Computer Software:** 7.8%
- **Information Technology and Services:** 5.9%
- **Education Management:** 3.9%
- **Internet:** 3.9%
- **Financial Services:** 3.1%
- **Construction:** 2.7%
- **Health, Wellness and Fitness:** 2.7%
- **Management Consulting:** 2.4%
- **Venture Capital & Private Equity:** 2.4%
- **Other:** 56.5%

#### Dialpad Connect

- **Marketing and Advertising:** 8.2%
- **Information Technology and Services:** 8.2%
- **Computer Software:** 7.8%
- **Financial Services:** 4.7%
- **Real Estate:** 3.8%
- **Hospital & Health Care:** 2.9%
- **Non-Profit Organization Management:** 2.8%
- **Staffing and Recruiting:** 2.5%
- **Internet:** 2.4%
- **Construction:** 2.3%
- **Other:** 54.5%

---
## Alternatives

### Alternatives to Google Voice

- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3373 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews)
- [Gmelius](https://www.g2.com/products/gmelius/reviews) — 4.4/5 stars (776 reviews)
- [Hiver](https://www.g2.com/products/hiver/reviews) — 4.6/5 stars (1283 reviews)
- [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (379 reviews)
- [Drag](https://www.g2.com/products/drag/reviews) — 4.5/5 stars (261 reviews)
- [DevRev](https://www.g2.com/products/devrev-devrev/reviews) — 4.4/5 stars (203 reviews)
- [Happeo](https://www.g2.com/products/happeo/reviews) — 4.5/5 stars (154 reviews)
- [Yet Another Mail Merge (YAMM)](https://www.g2.com/products/yet-another-mail-merge-yamm/reviews) — 4.3/5 stars (91 reviews)
- [Collavate](https://www.g2.com/products/collavate/reviews) — 4.8/5 stars (59 reviews)

### Alternatives to Streak

- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [NetHunt CRM](https://www.g2.com/products/nethunt-crm/reviews) — 4.6/5 stars (277 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13804 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)
- [Drag](https://www.g2.com/products/drag/reviews) — 4.5/5 stars (261 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1457 reviews)
- [Sortd for Gmail](https://www.g2.com/products/sortd-for-gmail/reviews) — 4.3/5 stars (20 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14686 reviews)

### Alternatives to Dialpad Connect

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1583 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3373 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1356 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (922 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56381 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3554 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1830 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)

---
## Top Discussions

### Google Voice

- Title: [What is Google Voice used for?](https://www.g2.com/discussions/what-is-google-voice-used-for) — 1 comment
  > **Top comment:** "Google Voice is a free, cloud-based phone service that allows users to make and receive calls, send text messages, and access voicemail using a single phone..."
- Title: [Does G suite include Google Voice?](https://www.g2.com/discussions/does-g-suite-include-google-voice) — 1 comment
  > **Top comment:** "No, it's a paid add-on."

### Streak

- Title: [What is Streak used for?](https://www.g2.com/discussions/what-is-streak-used-for) — 1 comment
  > **Top comment:** "Track emails sent on real
Time basis "
- Title: [Is streak a CRM?](https://www.g2.com/discussions/is-streak-a-crm) — 1 comment
  > **Top comment:** "Yes"
- Title: [Please suggest the way to keep the similar settings as saved on my PC configure with my mobile](https://www.g2.com/discussions/please-suggest-the-way-to-keep-the-similar-settings-as-saved-on-my-pc-configure-with-my-mobile) — 1 comment, 1 upvote
  > **Top comment:** "I am a Streak user and from what I can see, the mobile app provides a way to review information you already have put in using a laptop or desktop computer. ..."
- Title: [How can I see status of my mail being sent from my system](https://www.g2.com/discussions/how-can-i-see-status-of-my-mail-being-sent-from-my-system) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

### Dialpad Connect

- Title: [Does anyone use UberConference as their main tool?](https://www.g2.com/discussions/does-anyone-use-uberconference-as-their-main-tool) — 11 comments, 3 upvotes
  > **Top comment:** "I use it for all audio conference and screen sharing day to day.  Also, I have weekly company meetings scheduled to dial out to the team."
- Title: [Is there a meeting duration limit?](https://www.g2.com/discussions/is-there-a-meeting-duration-limit) — 5 comments, 2 upvotes
  > **Top comment:** "No, there is no limit for the Business Plan"
- Title: [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) — 4 comments
  > **Top comment:** "You can find the prices here:..."
- Title: [Why is the hold music so bad? Why is it "essential"?](https://www.g2.com/discussions/hold-music) — 3 comments, 4 upvotes
  > **Top comment:** "We thought exactly the same thing...so we tried something a little different. Listen here... https://www.uberconference.com/holdmusiccover"
- Title: [Is Dialpad a VoIP?](https://www.g2.com/discussions/is-dialpad-a-voip) — 2 comments
  > **Top comment:** "It appears that Dialpad has VoIP capabilities: https://www.dialpad.com/features/voip-services/"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/google-voice-vs-streak-vs-dialpad-connect)