# Google Voice vs Quo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Google Voice offers great flexibility, allowing users to take their number anywhere and access messages online through a web interface. This feature is particularly appreciated by those who need to stay connected while on the go.
- **Users say** that Quo excels in user-friendliness, with many highlighting its clean and intuitive interface. This makes it easy for new users to navigate and integrate into existing processes without a steep learning curve, which is a significant advantage for teams looking to streamline their customer service operations.
- **Reviewers mention** that Google Voice provides a secure way to contact clients without sharing personal information, which is a crucial feature for businesses that prioritize privacy and security in their communications.
- **According to verified reviews** , Quo stands out for its affordability and feature-rich offerings, solving many customer service challenges effectively. Users appreciate how it addresses their needs without overwhelming them with complexity.
- **G2 reviewers highlight** that while Google Voice has a solid performance, it sometimes struggles to meet specific workflow requirements, leading to configuration challenges for some users. This can be a drawback for businesses with unique needs.
- **Users report** that Quo&#39;s high-quality support and positive product direction contribute to a strong partnership experience, with many feeling that the platform is a reliable ally in their business operations, unlike Google Voice, which has received mixed feedback in these areas.



| | Google Voice | Quo | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 166 | 3,377 | 
| **Largest Market Segment** | Small-Business (63.2% of reviews) | Small-Business (91.4% of reviews) | 
| **Entry Level Price** | $10.00 1 Google Voice Per Month | $15.00 1 per user per month (billed annually) | 

---
## Top Pros & Cons

### Google Voice

Pros:
- Phone Numbers (7 reviews)
- Text Messaging (4 reviews)

Cons:
- Limited Features (3 reviews)
- Connection Issues (1 reviews)

### Quo

Pros:
- Ease of Use (700 reviews)
- Customer Support (366 reviews)

Cons:
- Connection Issues (184 reviews)
- Missing Features (90 reviews)

---
## Ratings Comparison
| Rating | Google Voice | Quo | 
|---|---|---|
  | **Meets Requirements** | 8.2 (126 reviews) | 9.3 (2885 reviews) | 
  | **Ease of Use** | 8.7 (127 reviews) | 9.4 (2932 reviews) | 
  | **Ease of Setup** | 8.3 (44 reviews) | 9.3 (2211 reviews) | 
  | **Ease of Admin** | 7.8 (30 reviews) | 9.4 (1240 reviews) | 
  | **Quality of Support** | 7.2 (93 reviews) | 9.3 (2708 reviews) | 
  | **Has the product been a good partner in doing business?** | 6.5 (23 reviews) | 9.5 (1226 reviews) | 
  | **Product Direction (% positive)** | 6.7 (126 reviews) | 9.4 (2782 reviews) | 

---
## Pricing

### Google Voice

#### Entry-Level Pricing

Plan: Starter

Price: $10.00 1 Google Voice Per Month

Key Features:
- Calls between Google Voice numbers included	
- Calls to the US from any Google Voice number included
- Calls to Canada from a Canadian or US Google Voice number included

[Browse all 3 editions](https://www.g2.com/products/google-voice/pricing)

#### Free Trial

No

### Quo

#### Entry-Level Pricing

Plan: Starter

Price: $15.00 1 per user per month (billed annually)

Description: For individuals and sole proprietors:

Key Features:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts

[Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | N/A | N/A |
| **Quo** | 8.4/10 | 2011 |

#### Platform Basics - VoIP Providers

| Feature | Google Voice | Quo | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.3 (483 reviews) | 
| **Call Management** | Not enough data | 9.0 (563 reviews) | 
| **Network monitoring** | Not enough data | 8.4 (481 reviews) | 
| **Integrations** | Not enough data | 8.2 (505 reviews) | 
| **Virtual PBX** | Not enough data | 7.8 (459 reviews) | 
| **SIP trunking services** | Not enough data | 7.7 (452 reviews) | 

#### Basic Communication

| Feature | Google Voice | Quo | 
|---|---|---|
| **Phone Calls** | Not enough data | 9.4 (1931 reviews) | 
| **Video Calls** | Not enough data | Feature Not Available | 
| **Instant Messaging** | Not enough data | 9.4 (1777 reviews) | 
| **Screen Sharing** | Not enough data | Feature Not Available | 
| **Conference Calls** | Not enough data | Feature Not Available | 
| **Desk-to-Desk Calls** | Not enough data | 8.8 (1334 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Google Voice | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (363 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (364 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (362 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (360 reviews) | 

#### Access

| Feature | Google Voice | Quo | 
|---|---|---|
| **Software Pairing** | Not enough data | Feature Not Available | 
| **Browser Extension** | Not enough data | Feature Not Available | 
| **Individual Download** | Not enough data | 9.0 (1474 reviews) | 

#### Advanced Features

| Feature | Google Voice | Quo | 
|---|---|---|
| **Hold Music** | Not enough data | 7.7 (1064 reviews) | 
| **Automated Attendants** | Not enough data | 8.2 (1298 reviews) | 
| **VOiP Number** | Not enough data | 9.4 (1746 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | 7.2/10 | 6 |
| **Quo** | 7.3/10 | 48 |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Google Voice | Quo | 
|---|---|---|
| **Cross-system Integration** | 7.2 (6 reviews) | 7.3 (48 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Google Voice** | N/A | N/A |
| **Quo** | 8.6/10 | 1147 |

#### Agentic AI - Outbound Call Tracking

| Feature | Google Voice | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (119 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (118 reviews) | 

#### Calling

| Feature | Google Voice | Quo | 
|---|---|---|
| **Record Calls** | Not enough data | 9.3 (994 reviews) ✓ Verified | 
| **Generate Location** | Not enough data | 8.5 (860 reviews) ✓ Verified | 
| **Call Types** | Not enough data | 9.3 (983 reviews) ✓ Verified | 
| **Click-to-Call** | Not enough data | 9.1 (714 reviews) | 
| **Auto Dialer** | Not enough data | 7.8 (115 reviews) | 

#### Contacts

| Feature | Google Voice | Quo | 
|---|---|---|
| **Personalization** | Not enough data | 9.1 (1021 reviews) ✓ Verified | 
| **Information Locater** | Not enough data | 8.9 (899 reviews) ✓ Verified | 
| **Record Prospect Data** | Not enough data | 8.7 (881 reviews) ✓ Verified | 

#### Insights

| Feature | Google Voice | Quo | 
|---|---|---|
| **Notes** | Not enough data | 9.0 (921 reviews) ✓ Verified | 
| **Daily Summary** | Not enough data | 8.4 (861 reviews) | 
| **Automated Voicemails** | Not enough data | 8.8 (959 reviews) ✓ Verified | 
| **Automated Emails** | Not enough data | 7.9 (825 reviews) ✓ Verified | 
| **Sorts Prospects** | Not enough data | Feature Not Available | 
| **Automated Note Taking** | Not enough data | 8.6 (115 reviews) | 

---
## Categories
**Shared Categories (1):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools)


**Unique to Quo (2):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Google Voice | Quo | 
|---|---|---|
| **Small-Business** | 63.2% | 91.4% | 
| **Mid-Market** | 25.0% | 7.3% | 
| **Enterprise** | 11.8% | 1.3% | 

### By Industry

#### Google Voice

- **Marketing and Advertising:** 9.4%
- **Information Technology and Services:** 6.3%
- **Computer Software:** 5.7%
- **Education Management:** 5.7%
- **Non-Profit Organization Management:** 4.4%
- **Mental Health Care:** 3.8%
- **Primary/Secondary Education:** 3.1%
- **Health, Wellness and Fitness:** 3.1%
- **Staffing and Recruiting:** 3.1%
- **Financial Services:** 2.5%
- **Other:** 52.8%

#### Quo

- **Real Estate:** 8.6%
- **Construction:** 6.0%
- **Consumer Services:** 5.4%
- **Health, Wellness and Fitness:** 4.8%
- **Marketing and Advertising:** 4.7%
- **Computer Software:** 4.6%
- **Information Technology and Services:** 4.3%
- **Hospital &amp; Health Care:** 3.7%
- **Financial Services:** 3.0%
- **Retail:** 2.5%
- **Other:** 52.4%

---
## Alternatives

### Alternatives to Google Voice

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4173 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (200 reviews)
- [Gmelius](https://www.g2.com/products/gmelius/reviews) — 4.4/5 stars (776 reviews)
- [Hiver](https://www.g2.com/products/hiver/reviews) — 4.6/5 stars (1283 reviews)
- [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (405 reviews)
- [Drag](https://www.g2.com/products/drag/reviews) — 4.5/5 stars (261 reviews)
- [DevRev](https://www.g2.com/products/devrev-devrev/reviews) — 4.4/5 stars (208 reviews)
- [Happeo](https://www.g2.com/products/happeo/reviews) — 4.5/5 stars (154 reviews)
- [Yet Another Mail Merge (YAMM)](https://www.g2.com/products/yet-another-mail-merge-yamm/reviews) — 4.3/5 stars (91 reviews)
- [Collavate](https://www.g2.com/products/collavate/reviews) — 4.8/5 stars (59 reviews)

### Alternatives to Quo

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4173 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (200 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2387 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1593 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1845 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (335 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)

---
## Top Discussions

### Google Voice

- Title: [What is Google Voice used for?](https://www.g2.com/discussions/what-is-google-voice-used-for) — 1 comment
  > **Top comment:** "Google Voice is a free, cloud-based phone service that allows users to make and receive calls, send text messages, and access voicemail using a single phone..."
- Title: [Does G suite include Google Voice?](https://www.g2.com/discussions/does-g-suite-include-google-voice) — 1 comment
  > **Top comment:** "No, it&#39;s a paid add-on."

### Quo

- Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments
  > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. "
- Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments
  > **Top comment:** "No"
- Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments
  > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..."
- Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments
  > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs."
- Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/google-voice-vs-quo-quo)

