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At a Glance
Google My Business
Google My Business
Star Rating
(378)4.6 out of 5
Market Segments
Small-Business (72.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Google My Business
Yext
Yext
Star Rating
(965)4.4 out of 5
Market Segments
Enterprise (40.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Yext
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Yext excels in its automatic listing update feature, which users appreciate for its efficiency in keeping business information current. This feature, along with the ability to create customizable local landing pages, makes it a strong choice for brands looking to enhance their local SEO presence.
  • Users say that Google My Business stands out for its ease of use, with many finding it straightforward to manage their business information and attributes. The platform's ability to connect with external tools for bulk location management is also highlighted as a significant advantage for businesses with multiple locations.
  • Reviewers mention that Yext's auto content scheduling feature is particularly valuable for running marketing campaigns smoothly, allowing users to plan and post content in advance. This capability is often praised for enhancing marketing efficiency.
  • According to verified reviews, Google My Business users appreciate the platform's comprehensive analytics tools, which help them track performance and make informed decisions. The ability to update photos and showcase products and services adds to the platform's appeal for businesses wanting to engage customers visually.
  • G2 reviewers highlight that while Yext has a slightly lower overall satisfaction score, it receives positive feedback for its quality of support, with users noting that the assistance provided is responsive and helpful, making it easier to navigate challenges.
  • Users report that Google My Business, despite its higher ease of use ratings, has fewer recent reviews compared to Yext, which may indicate a less active user base. However, its strong performance in areas like reputation management and dashboards and reporting keeps it competitive in the local SEO space.
Pricing
Entry-Level Pricing
Google My Business
No pricing available
Yext
No pricing available
Free Trial
Google My Business
No trial information available
Yext
Free Trial is available
Ratings
Meets Requirements
9.0
248
8.8
761
Ease of Use
9.0
249
8.5
779
Ease of Setup
8.8
132
8.4
566
Ease of Admin
8.7
125
8.5
397
Quality of Support
7.2
216
8.5
721
Has the product been a good partner in doing business?
8.2
112
8.7
399
Product Direction (% positive)
8.8
231
8.4
744
Features by Category
Web Content ManagementHide 23 FeaturesShow 23 Features
Not enough data
7.9
129
Content
Not enough data
8.1
114
Not enough data
7.7
113
Not enough data
7.7
107
Not enough data
7.5
104
Not enough data
7.9
106
Not enough data
7.8
110
Not enough data
8.0
114
Not enough data
8.0
113
Not enough data
7.9
107
Design
Not enough data
7.5
106
Not enough data
7.4
103
Not enough data
7.9
105
Not enough data
7.6
109
Platform
Not enough data
7.8
112
Not enough data
8.1
116
Not enough data
7.9
113
Not enough data
8.4
120
Not enough data
8.3
116
Not enough data
7.7
102
Not enough data
8.0
121
Not enough data
8.0
107
Agentic AI - Web Content Management
Not enough data
5.5
16
Not enough data
5.8
16
Not enough data
8.2
31
Monitoring
Not enough data
7.3
24
Not enough data
8.0
27
Not enough data
7.8
27
Administration
Not enough data
7.6
28
Not enough data
7.8
27
Not enough data
8.3
26
Not enough data
7.5
27
Standards
Not enough data
7.8
30
Not enough data
7.1
26
Not enough data
7.1
21
Not enough data
7.2
23
Agentic AI - Digital Governance
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.9
7
Not enough data
9.0
31
Content Management
Not enough data
8.5
27
Not enough data
8.1
25
Not enough data
8.5
26
Content Discovery
Not enough data
8.7
28
Not enough data
8.0
24
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.2
25
Not enough data
7.8
23
Generative AI
Not enough data
7.1
16
Not enough data
7.2
16
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
Not enough data
8.2
57
Administration
Not enough data
7.8
50
Not enough data
7.6
47
Not enough data
7.5
50
Knowledge Management
Not enough data
8.6
49
Not enough data
8.0
41
Not enough data
8.1
49
Compliance
Not enough data
8.0
46
Not enough data
7.8
44
Not enough data
7.8
44
Not enough data
7.7
43
Customer Support
Not enough data
8.0
39
Not enough data
7.9
38
Not enough data
7.2
31
Data Security
Not enough data
7.6
38
Not enough data
7.9
39
Not enough data
8.2
43
Not enough data
7.7
37
Administration
Not enough data
7.5
40
Not enough data
8.4
47
Not enough data
8.6
45
Generative AI
Not enough data
7.1
25
Not enough data
8.0
110
Business Tools
Not enough data
8.6
92
Not enough data
8.1
64
Not enough data
7.8
62
Not enough data
8.1
81
Not enough data
7.8
66
Customer Tools
Not enough data
9.0
103
Not enough data
8.6
87
Not enough data
8.3
75
Not enough data
8.1
84
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
6.7
10
Not enough data
6.2
10
Not enough data
7.2
10
Not enough data
6.2
10
Not enough data
6.3
10
Personalization EnginesHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Segmentation
Not enough data
5.3
12
Not enough data
5.6
12
Targeting
Not enough data
5.6
12
Not enough data
5.7
12
Triggered Content
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.6
12
Personalized Content
Not enough data
5.3
12
Not enough data
5.4
12
Not enough data
5.4
12
Agentic AI - Personalization Engines
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
5.0
6
Local Listing ManagementHide 6 FeaturesShow 6 Features
Not enough data
8.5
253
Listing Management
Not enough data
8.8
219
|
Verified
Not enough data
8.6
201
|
Verified
Not enough data
8.2
226
|
Verified
Not enough data
8.5
222
|
Verified
Performance
Not enough data
8.5
229
|
Verified
Not enough data
8.3
226
|
Verified
Not enough data
8.2
103
Knowledge Pages
Not enough data
8.1
82
Not enough data
8.0
74
Not enough data
7.7
70
Not enough data
7.4
64
Not enough data
8.2
76
Not enough data
8.1
74
Knowledge Dissemination
Not enough data
8.2
81
Not enough data
8.4
78
Not enough data
8.4
84
Not enough data
8.3
80
Not enough data
7.9
76
Not enough data
7.8
60
Not enough data
8.2
74
Not enough data
8.1
71
Not enough data
8.2
76
Agentic AI - Knowledge Base
Not enough data
7.0
19
Not enough data
6.9
18
Not enough data
6.9
18
8.7
199
8.3
154
Local Search Optimization
8.4
154
8.0
126
Feature Not Available
8.8
141
|
Verified
9.3
173
|
Verified
8.7
147
|
Verified
8.9
170
8.6
128
|
Verified
8.1
160
7.2
107
|
Verified
8.9
174
|
Verified
8.2
147
|
Verified
Not enough data
6.2
48
SEO Auditing & Monitoring
Not enough data
6.3
17
Not enough data
6.3
16
Not enough data
6.4
16
Not enough data
5.7
15
Agentic AI - SEO Tools
Not enough data
6.1
12
Not enough data
6.4
12
Not enough data
6.0
12
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
5.4
12
Not enough data
6.0
12
SEO Content & Rankings
Not enough data
5.7
29
Not enough data
6.0
30
Not enough data
5.8
29
Not enough data
6.3
15
Not enough data
6.5
14
SEO Reporting
Not enough data
5.6
29
Not enough data
5.8
14
Not enough data
6.0
14
Not enough data
6.0
13
Generative AI
Not enough data
6.1
12
Not enough data
5.8
12
Social Media ManagementHide 20 FeaturesShow 20 Features
Not enough data
7.9
156
Content & Collaboration
Not enough data
8.0
95
Not enough data
8.1
93
Not enough data
7.8
89
Not enough data
7.9
91
Not enough data
8.1
98
Not enough data
8.0
89
Social Management
Not enough data
7.9
143
Not enough data
8.4
144
Not enough data
8.0
142
Not enough data
8.1
144
Not enough data
7.4
128
Not enough data
7.7
99
Not enough data
7.7
97
Agentic AI - Social Media Management
Not enough data
6.9
22
Not enough data
7.3
22
Not enough data
7.0
21
Not enough data
7.2
21
Not enough data
7.3
21
Not enough data
7.1
21
Not enough data
7.3
21
Enterprise Search SoftwareHide 30 FeaturesShow 30 Features
Not enough data
8.7
27
Compatibility
Not enough data
8.1
18
Not enough data
8.0
17
Not enough data
7.6
15
Agentic AI - Enterprise Search Software
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Search Queries
Not enough data
8.0
17
Not enough data
8.7
17
Not enough data
8.2
16
Not enough data
7.4
13
Not enough data
8.4
17
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.5
17
Not enough data
7.9
19
Not enough data
7.4
17
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
32
Not enough data
7.2
46
Page Customization
Not enough data
7.0
40
Not enough data
7.1
37
Not enough data
7.2
38
Not enough data
7.4
36
Page Optimization
Not enough data
6.4
31
Not enough data
7.3
38
Not enough data
7.5
40
Not enough data
7.6
42
Integrations
Not enough data
6.9
32
Not enough data
7.2
30
Not enough data
7.7
35
Generative AI
Not enough data
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
4.8
10
Not enough data
Not enough data
Data collection
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
4.5
7
Not enough data
4.8
7
Segment Trending
Not enough data
4.5
7
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
4.8
7
Analysis
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
5.2
7
Platform
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
5.5
7
Not enough data
6.2
7
Not enough data
6.2
7
Not enough data
6.7
7
Agentic AI - Market Intelligence
Not enough data
5.5
7
Not enough data
5.7
7
Digital Communications GovernanceHide 8 FeaturesShow 8 Features
Not enough data
9.4
15
Policy Management - Digital Communications Governance
Not enough data
8.0
14
Not enough data
7.7
14
Surveillance - Digital Communications Governance
Not enough data
8.1
14
Not enough data
8.0
14
Analytics and Reporting - Digital Communications Governance
Not enough data
8.0
14
Not enough data
8.1
13
Compliance Management - Digital Communications Governance
Not enough data
8.2
14
Not enough data
8.2
14
Answer Engine Optimization (AEO)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
AI Visibility & Tracking
Not enough data
6.2
7
Not enough data
6.7
8
Sentiment & Brand Analysis
Not enough data
7.1
7
Not enough data
6.5
8
Competitive Benchmarking
Not enough data
6.2
7
Not enough data
6.7
8
AI Content Optimization
Not enough data
6.4
7
Not enough data
6.7
8
Reporting & Alerts
Not enough data
6.7
8
Not enough data
6.7
8
Online Reputation ManagementHide 18 FeaturesShow 18 Features
Not enough data
7.6
216
Consumer Intelligence
Not enough data
8.3
181
Not enough data
7.6
175
|
Verified
Not enough data
8.0
174
|
Verified
Reporting
Not enough data
7.0
125
Not enough data
7.7
151
|
Verified
Not enough data
8.4
192
|
Verified
Media Monitoring
Not enough data
7.6
153
Not enough data
7.4
137
Not enough data
7.7
133
In-House Management
Not enough data
7.1
120
Not enough data
7.5
133
|
Verified
Generative AI
Not enough data
6.9
84
Agentic AI - Online Reputation Management
Not enough data
7.1
29
Not enough data
7.4
28
Not enough data
7.4
29
Not enough data
7.2
29
Not enough data
7.2
29
Not enough data
7.1
29
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Google My Business
Google My Business
Small-Business(50 or fewer emp.)
72.7%
Mid-Market(51-1000 emp.)
22.4%
Enterprise(> 1000 emp.)
4.9%
Yext
Yext
Small-Business(50 or fewer emp.)
27.1%
Mid-Market(51-1000 emp.)
32.3%
Enterprise(> 1000 emp.)
40.6%
Reviewers' Industry
Google My Business
Google My Business
Marketing and Advertising
26.8%
Computer Software
4.8%
Information Technology and Services
4.6%
Logistics and Supply Chain
3.7%
Hospital & Health Care
3.4%
Other
56.7%
Yext
Yext
Financial Services
19.6%
Hospital & Health Care
9.1%
Marketing and Advertising
7.9%
Insurance
7.8%
Retail
6.5%
Other
49.1%
Alternatives
Google My Business
Google My Business Alternatives
Birdeye
Birdeye
Add Birdeye
Semrush
Semrush
Add Semrush
Reputation
Reputation
Add Reputation
SE Ranking
SE Ranking
Add SE Ranking
Yext
Yext Alternatives
Birdeye
Birdeye
Add Birdeye
SOCi
SOCi
Add SOCi
Semrush
Semrush
Add Semrush
Chatmeter
Chatmeter
Add Chatmeter
Discussions
Google My Business
Google My Business Discussions
No way I would say a bad word about Google
5 Comments
САСИТ БГ "Преводи и Легализация Варна, T.
СT
SASIT BG "Translations Varna, Translation OfficeRead more
Does Google My Business Help SEO?
3 Comments
Ishan M.
IM
Yes it is Read more
Why too much issues in adding two business from a single gmail
2 Comments
Proshed B.
PB
Use another Gmail account and make sure you have cleaned the browser Cach & Cookies before creating the listing. Don't try to scam with Google, add only the...Read more
Yext
Yext Discussions
Is YEXT worth the cost?
4 Comments
Dan M.
DM
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more