Compare Google Genomics vs Salesforce Service Analytics

See this
comparison of Google Genomics vs. Salesforce Service Analytics
based on data from user reviews. Google Genomics rates 4.4/5 stars with 12 reviews. Salesforce Service Analytics rates 4.0/5 stars with 36 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
Google Genomics
Free Trial Unavailable
Salesforce Service Analytics
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.3
8.6
Ease of Use
Ease of Use
8.3
8.1
Ease of Setup
Ease of SetupNot enough data available
6.9
Ease of Admin
Ease of AdminNot enough data available
7.5
Quality of Support
Quality of Support
8.3
8.2
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
7.9
Product Direction (% positive)
Product Direction (% positive)
3.3
6.1
Meets Requirements
Google Genomics
8.3
Salesforce Service Analytics
8.6
Ease of Use
Google Genomics
8.3
Salesforce Service Analytics
8.1
Ease of Setup
Google Genomics
Not enough data available
Salesforce Service Analytics
6.9
Ease of Admin
Google Genomics
Not enough data available
Salesforce Service Analytics
7.5
Quality of Support
Google Genomics
8.3
Salesforce Service Analytics
8.2
Ease of Doing Business With
Google Genomics
Not enough data available
Salesforce Service Analytics
7.9
Product Direction (% positive)
Google Genomics
3.3
Salesforce Service Analytics
6.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
19.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
44.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
36.1%
Google Genomics
Small-Business
33.3%
Mid-Market
33.3%
Enterprise
33.3%
Salesforce Service Analytics
Small-Business
19.4%
Mid-Market
44.4%
Enterprise
36.1%

Reviewers' Industry

 
Education Management
16.7%
Telecommunications
8.3%
 
Retail
8.3%
Marketing and Advertising
8.3%
 
Insurance
8.3%
Retail
5.6%
 
Information Technology and Services
8.3%
Pharmaceuticals
5.6%
 
Hospital & Health Care
8.3%
Education Management
5.6%
 
Other
50.0%
Other
66.7%
Google Genomics
Education Management
16.7%
Retail
8.3%
Insurance
8.3%
Information Technology and Services
8.3%
Hospital & Health Care
8.3%
Other
50.0%
Salesforce Service Analytics
Telecommunications
8.3%
Marketing and Advertising
8.3%
Retail
5.6%
Pharmaceuticals
5.6%
Education Management
5.6%
Other
66.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Lidia T.
User

Es fácil de usar y puedes probarlo gratis. Muy necesario para el campo de la salud. Ya que permite analizar y conocer datos sobre el genoma humano.

Danielle S.
User

I like Salesforce Service Analytics because it provides daily, weekly, or monthly analytics regarding how many prospects we are reaching out to. I also like the CRM portion. All of the data is kept in one format. This helps streamline...

Most Helpful Critical Review
Most Helpful Critical Review
Anita S.
Administrator

I haven't found anything that I dislike, other than the search can be a little hard to work around. Other than that, super simple .

Administrator in Hospital & Health Care

Can be difficult to understand at first if there is no previous experience with BI tools

 
Google Genomics
Most Helpful Favorable Review
Lidia T.
User

Es fácil de usar y puedes probarlo gratis. Muy necesario para el campo de la salud. Ya que permite analizar y conocer datos sobre el genoma humano.

Most Helpful Critical Review
Anita S.
Administrator

I haven't found anything that I dislike, other than the search can be a little hard to work around. Other than that, super simple .

Salesforce Service Analytics
Most Helpful Favorable Review
Danielle S.
User

I like Salesforce Service Analytics because it provides daily, weekly, or monthly analytics regarding how many prospects we are reaching out to. I also like the CRM portion. All of the data is kept in one format. This helps streamline...

Most Helpful Critical Review
Administrator in Hospital & Health Care

Can be difficult to understand at first if there is no previous experience with BI tools

Screenshots

 No screenshots providedNo screenshots provided
Google Genomics
No screenshots provided
Salesforce Service Analytics
No screenshots provided
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