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Compare Gemini and Google Cloud Dialogflow 
Featured Products
At a Glance
Market Segments
Small-Business (47.3% of reviews)
Small-Business (43.5% of reviews)
Entry-Level Pricing
No pricing available
Pay As You Go Per Month
Gemini
Star Rating
(374)4.4 out of 5
Market Segments
Small-Business (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GeminiGoogle Cloud Dialogflow
Star Rating
(136)4.4 out of 5
Market Segments
Small-Business (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Google Cloud Dialogflow excels in its user-friendly interface, with many users appreciating its intuitive, rule-based drag-and-drop design. This feature allows even those without a technical background to create chatbots easily, making it a great choice for small teams looking to prototype quickly.
- Users say that Gemini stands out for its accuracy and depth of knowledge, particularly in academic contexts. Reviewers highlight its ability to provide precise answers to complex questions, which is especially beneficial for professionals like dieticians and educators who rely on accurate information for their work.
- According to verified reviews, Google Cloud Dialogflow is praised for its seamless integration with various contact center providers, enhancing its usability in customer service environments. Users have noted that this feature significantly streamlines their operations, making it easier to implement within existing workflows.
- Reviewers mention that Gemini's large window capabilities and conversational understanding make it a powerful tool for users who need to engage in detailed discussions or research. This feature is particularly appreciated by those in academic and professional settings, where nuanced communication is key.
- G2 reviewers highlight that while Google Cloud Dialogflow has a strong reputation for reliability, it also faces challenges in meeting specific workflow needs for some users. Configuration can be complex, which may require additional time and effort to tailor the software to unique business requirements.
- Users report that Gemini, despite its strengths, sometimes lacks the flexibility seen in Google Cloud Dialogflow, particularly in terms of customization options. This can limit its adaptability for users who want to fine-tune their chatbot experiences to better fit their specific needs.
Pricing
Entry-Level Pricing
Gemini
No pricing availableGoogle Cloud Dialogflow
CX Agent
Pay As You Go
Per Month
Provides an advanced agent type suitable for large or very complex agents.
- Text (includes all DetectIntent, StreamingDetectIntent, FulfillIntent, AnalyzeContent, and StreamingAnalyzeContent requests that do not contain audio)
- Audio input/output (speech recognition, speech-to-text, STT, speech synthesis, text-to-speech, TTS, telephony)
- Design-time requests (For example, calls to build or update an agent. This also includes text and audio runtime requests sent by the Dialogflow Console simulator)
Free Trial
Gemini
Free Trial is available
Google Cloud Dialogflow
Free Trial is available
Ratings
Meets Requirements
8.6
249
8.5
105
Ease of Use
9.2
254
8.7
108
Ease of Setup
9.4
127
8.7
61
Ease of Admin
8.9
37
8.6
52
Quality of Support
8.6
215
8.4
93
Has the product been a good partner in doing business?
9.3
36
8.7
46
Product Direction (% positive)
9.3
245
8.8
104
Features by Category
Core Conversational Capabilities - AI Chatbots
9.4
6
Not enough data
9.4
6
Not enough data
9.0
5
Not enough data
Data
8.7
115
9.0
18
8.3
113
9.4
17
Interaction
8.4
115
8.5
17
8.8
115
9.1
18
8.7
116
8.9
16
8.5
113
9.0
18
8.3
113
8.3
17
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
8.0
5
Not enough data
Learning
8.6
109
8.8
16
8.2
112
8.9
19
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.5
114
8.9
17
8.3
116
8.9
19
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
8.3
111
9.0
16
8.7
108
9.0
16
8.6
108
9.0
18
8.7
109
9.1
20
Agentic AI - AI Chatbots
8.6
17
8.8
7
8.8
17
8.8
7
8.9
16
8.3
7
8.5
18
9.5
7
8.3
18
9.0
7
8.7
18
9.5
7
8.7
18
9.3
7
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Grammar
9.0
46
Not enough data
8.2
43
Not enough data
8.3
42
Not enough data
Formatting
8.2
39
Not enough data
8.3
41
Not enough data
7.9
39
Not enough data
Content
8.7
45
Not enough data
8.2
46
Not enough data
8.3
39
Not enough data
Product Type
8.4
39
Not enough data
7.9
38
Not enough data
Generative AI
8.6
43
Not enough data
8.6
43
Not enough data
Compatibility
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
8.7
23
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
8.9
22
Not enough data
9.2
22
Not enough data
8.7
22
Not enough data
9.1
20
Not enough data
9.3
23
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
23
Not enough data
9.0
21
Not enough data
9.1
21
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.1
83
Not enough data
8.4
81
Not enough data
8.7
80
Not enough data
8.1
80
Not enough data
Support
8.2
77
Not enough data
8.4
78
Not enough data
8.5
78
Not enough data
Agentic AI - AI Code Generation
8.2
22
Not enough data
8.1
22
Not enough data
8.4
22
Not enough data
8.3
22
Not enough data
8.3
22
Not enough data
Image Generation
8.9
29
Not enough data
8.4
30
Not enough data
8.3
29
Not enough data
8.3
29
Not enough data
8.0
29
Not enough data
Advanced Functionality
8.4
29
Not enough data
7.6
29
Not enough data
7.9
28
Not enough data
8.6
32
Not enough data
Model
8.0
30
Not enough data
8.0
29
Not enough data
7.8
29
Not enough data
Commercial Rights & Licensing - AI Image Generators
8.3
12
Not enough data
License Type Transparency - AI Image Generators
8.9
6
Not enough data
Generative AI
Not enough data
8.6
30
Not enough data
8.6
32
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.5
92
Not enough data
8.5
88
Not enough data
8.4
84
Not enough data
8.8
83
Not enough data
8.3
82
Not enough data
Usability
8.6
84
Not enough data
8.2
76
Not enough data
7.9
80
Not enough data
8.0
79
Not enough data
7.8
78
Not enough data
Ethics & Compliance
7.9
77
Not enough data
7.8
79
Not enough data
8.3
78
Not enough data
8.4
76
Not enough data
8.2
76
Not enough data
Generative AI - Large Language Models (LLMs)
9.1
21
Not enough data
7.4
15
Not enough data
8.7
21
Not enough data
8.1
14
Not enough data
8.2
14
Not enough data
8.3
17
Not enough data
9.0
20
Not enough data
8.6
18
Not enough data
Functionality - AI Coding Assistants
8.2
20
Not enough data
8.6
21
Not enough data
8.3
21
Not enough data
Usability - AI Coding Assistants
8.6
20
Not enough data
8.2
19
Not enough data
8.9
21
Not enough data
8.9
20
Not enough data
Categories
Categories
Shared Categories
Gemini and Google Cloud Dialogflow are categorized as AI Chatbots
Unique Categories
Gemini is categorized as Large Language Models (LLMs), AI Coding Assistants, AI Code Generation, AI Image Generators, and AI Writing Assistant
Google Cloud Dialogflow is categorized as Bot Platforms and Enterprise Search Software
Reviews
Reviewers' Company Size
Gemini
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Cloud Dialogflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.6%
Computer Software
12.9%
Marketing and Advertising
8.6%
Real Estate
3.5%
Higher Education
3.1%
Other
45.3%
Information Technology and Services
26.0%
Computer Software
18.3%
Consulting
4.6%
Telecommunications
4.6%
Hospital & Health Care
3.8%
Other
42.7%
Discussions
Gemini has no discussions with answers
What is Google Cloud Dialogflow used for?
2 Comments
MS
It is basically used to create Chatbots, Voice Assistants and such interactive things with the help of NLPRead more
Is Dialogflow safe?
1 Comment
AS
Yes very safe and trusted, you can securely work your data and flow are saved and adequate permissions and access are available tooRead more
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