Users report that UXCam excels in Quality of Support with a score of 9.3, while Google Firebase Crashlytics falls behind at 8.1. Reviewers mention that UXCam's support team is responsive and helpful, making it easier for users to resolve issues quickly.
Reviewers mention that UXCam offers superior Crash Monitoring capabilities, scoring 9.0 for Constant Monitoring compared to Crashlytics' performance. Users appreciate the timely alerts and user reports that help them address crashes effectively.
G2 users highlight UXCam's strengths in User Path Tracking with a score of 8.8, which allows for detailed insights into user behavior. In contrast, Google Firebase Crashlytics does not provide the same level of granularity in tracking user journeys.
Users on G2 report that UXCam's Session Replays feature, scoring 8.8, is particularly useful for understanding user interactions, while Crashlytics lacks this feature, making it harder to visualize user experiences.
Reviewers mention that UXCam's Custom Event Tracking is rated at 8.9, allowing for tailored analytics that meet specific business needs, whereas Google Firebase Crashlytics has a lower score in this area, indicating less flexibility in tracking custom events.
Users say that UXCam's Mobile Device Analysis feature, scoring 9.2, provides in-depth insights into mobile user behavior, which is crucial for app developers. In comparison, Crashlytics does not offer the same level of mobile-specific analytics, which can be a drawback for mobile-focused businesses.
Pricing
Entry-Level Pricing
Google Firebase Crashlytics
No pricing available
UXCam
No pricing available
Free Trial
Google Firebase Crashlytics
No trial information available
UXCam
Free Trial is available
Ratings
Meets Requirements
8.6
23
8.8
156
Ease of Use
8.3
23
8.6
159
Ease of Setup
7.0
5
8.9
92
Ease of Admin
Not enough data
9.1
75
Quality of Support
8.1
21
9.3
150
Has the product been a good partner in doing business?
Companies like Costa Coffee and JobNimbus use UXCam to understand user behavior.
UXCam helped JobNimbus improve their ratings on the Play Store from 2.5...Read more
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