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Compare Google Cloud Speech-to-Text and Verint Speech and Text Analytics 
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At a Glance
Market Segments
Small-Business (39.4% of reviews)
Enterprise (67.1% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
No pricing available
Google Cloud Speech-to-Text
Star Rating
(237)4.6 out of 5
Market Segments
Small-Business (39.4% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go Per Month
Free Trial is available
Browse all 3 pricing plansVerint Speech and Text Analytics
Star Rating
(88)4.4 out of 5
Market Segments
Enterprise (67.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verint Speech and Text AnalyticsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Cloud Speech-to-Text excels in accuracy with a score of 8.6, making it a preferred choice for those needing precise transcriptions, while Verint Speech and Text Analytics has a slightly lower accuracy rating, which some users find disappointing for critical applications.
- Reviewers mention that Google Cloud's AI Text Summarization feature stands out with a score of 9.4, providing effective summarization capabilities, whereas Verint's score of 7.8 indicates room for improvement in this area, leading some users to seek alternatives for summarization tasks.
- G2 users highlight that Google Cloud's call recording feature is rated at 9.7, showcasing its reliability and quality, while Verint's offerings in this area are less emphasized, which may affect users who prioritize high-quality call recordings.
- Users on G2 report that Google Cloud's integration capabilities score of 9.1 allows seamless connectivity with existing applications, enhancing workflow efficiency, whereas Verint's integration features, while functional, do not receive the same level of praise, leading to potential challenges in user experience.
- Reviewers say that Google Cloud's collaboration tools score of 9.0 facilitates teamwork effectively, allowing multiple users to edit and refine transcriptions, while Verint's collaboration features are perceived as less robust, which may hinder team productivity.
- Users report that Google Cloud's custom dictionary feature, rated at 8.8, allows for tailored vocabulary that enhances transcription accuracy, whereas Verint's offerings in this area are not as flexible, which can lead to issues with industry-specific terminology.
Pricing
Entry-Level Pricing
Google Cloud Speech-to-Text
Speech Recognition (without Data Logging - default)
Pay As You Go
Per Month
- Standard models (all models except enhanced video and phone call): Free up to 60 minutes, Over 60 Mins up to 1 Million Mins is $0.006 / 15 seconds
- Enhanced models (video, phone call): Free up to 60 minutes, Over 60 Mins up to 1 Million Mins is $0.009 / 15 seconds
Verint Speech and Text Analytics
No pricing availableFree Trial
Google Cloud Speech-to-Text
Free Trial is available
Verint Speech and Text Analytics
No trial information availableRatings
Meets Requirements
9.1
159
8.5
26
Ease of Use
9.3
162
8.6
62
Ease of Setup
9.0
43
8.3
46
Ease of Admin
8.9
35
8.2
10
Quality of Support
8.9
148
8.3
26
Has the product been a good partner in doing business?
8.9
33
8.7
9
Product Direction (% positive)
9.6
153
7.8
26
Features by Category
Call Analytics
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Agent Performance Management
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
8.7
5
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice
9.2
87
Not enough data
8.7
92
Not enough data
Transcription
8.9
84
Not enough data
8.9
81
Not enough data
9.0
80
Not enough data
8.9
78
Not enough data
Editing
9.0
75
Not enough data
8.9
86
Not enough data
9.2
82
Not enough data
9.0
80
Not enough data
Integration
9.2
77
Not enough data
9.1
82
Not enough data
9.0
85
Not enough data
8.8
80
Not enough data
9.1
80
Not enough data
Agentic AI - Transcription
10.0
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.5
32
8.1
7
Deployment & Integration - Voice Recognition
10.0
7
Not enough data
9.8
7
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
Performance Optimization - Voice Recognition
9.5
7
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
Security & Compliance - Voice Recognition
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
Advanced AI & Biometric Features - Voice Recognition
9.8
7
Not enough data
9.8
7
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
Agentic AI - Voice Recognition
9.5
7
Not enough data
Categories
Categories
Shared Categories
Google Cloud Speech-to-Text and Verint Speech and Text Analytics are categorized as Speech Analytics
Unique Categories
Google Cloud Speech-to-Text is categorized as Transcription and Voice Recognition
Verint Speech and Text Analytics is categorized as Conversation Intelligence and Text Analysis
Reviews
Reviewers' Company Size
Google Cloud Speech-to-Text
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verint Speech and Text Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.2%
Computer Software
17.3%
Retail
3.5%
Marketing and Advertising
3.5%
Financial Services
3.5%
Other
48.1%
Insurance
15.9%
Financial Services
9.8%
Consumer Services
9.8%
Banking
9.8%
Health, Wellness and Fitness
8.5%
Other
46.3%
Alternatives
Discussions
Google Cloud Speech-to-Text has no discussions with answers
What is Verint Text Analytics used for?
1 Comment
AT
Verint Text Analytics can extract actionable business intelligence from the unstructured information contained within text-based documents and interactions...Read more
Verint Speech and Text Analytics has no more discussions with answers
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