# Google Cloud Dialogflow, Rasa vs AWS Chatbot Comparison | | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Star Rating** | 4.4 out of 5 | 4.0 out of 5 | 4.1 out of 5 | | **Total Reviews** | 134 | 11 | 12 | | **Largest Market Segment** | Small-Business (43.4% of reviews) | Small-Business (72.7% of reviews) | Mid-Market (58.3% of reviews) | | **Entry Level Price** | Pay As You Go Per Month | Free | No pricing available | --- ## Top Pros & Cons ### Google Cloud Dialogflow Pros: - Ease of Use (14 reviews) - Integrations (9 reviews) Cons: - Cost (5 reviews) - Expensive (5 reviews) ### Rasa **Not enough data** ### AWS Chatbot **Not enough data** --- ## Ratings Comparison | Rating | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Meets Requirements** | 8.5 (103 reviews) | 7.8 (9 reviews) | 8.5 (11 reviews) | | **Ease of Use** | 8.7 (106 reviews) | 7.2 (9 reviews) | 9.2 (11 reviews) | | **Ease of Setup** | 8.7 (59 reviews) | Not enough data | 9.0 (5 reviews) | | **Ease of Admin** | 8.6 (51 reviews) | Not enough data | 9.3 (5 reviews) | | **Quality of Support** | 8.4 (91 reviews) | 8.3 (9 reviews) | 8.6 (11 reviews) | | **Has the product been a good partner in doing business?** | 8.6 (45 reviews) | Not enough data | 8.3 (5 reviews) | | **Product Direction (% positive)** | 8.7 (101 reviews) | 5.0 (7 reviews) | 8.9 (11 reviews) | --- ## Pricing ### Google Cloud Dialogflow #### Entry-Level Pricing Plan: CX Agent Price: Pay As You Go Per Month Description: Provides an advanced agent type suitable for large or very complex agents. Key Features: - Text (includes all DetectIntent, StreamingDetectIntent, FulfillIntent, AnalyzeContent, and StreamingAnalyzeContent requests that do not contain audio) - Audio input/output (speech recognition, speech-to-text, STT, speech synthesis, text-to-speech, TTS, telephony) - Design-time requests (For example, calls to build or update an agent. This also includes text and audio runtime requests sent by the Dialogflow Console simulator) [Browse all 4 editions](https://www.g2.com/products/google-cloud-dialogflow/pricing) #### Free Trial Yes ### Rasa #### Entry-Level Pricing Plan: Developer Edition Price: Free Description: For developers exploring AI assistant projects, you can access all of Rasa Pro on your own computer. CALM, Enterprise Search, E2E testing, and more. Community Support is available in our Forum. Key Features: - Access to Rasa Pro and our dialogue engine CALM (Conversational AI with Language Models) . [Browse all 3 editions](https://www.g2.com/products/rasa/pricing) #### Free Trial Yes ### AWS Chatbot #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### AI Chatbots | Product | Score | Reviews | |---|---|---| | **Google Cloud Dialogflow** | 9.0/10 | 24 | | **Rasa** | N/A | N/A | | **AWS Chatbot** | N/A | N/A | #### Core Conversational Capabilities - AI Chatbots | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Controlled LLM Response Generation** | Not enough data | Not enough data | Not enough data | | **Context Maintenance Within Sessions** | Not enough data | Not enough data | Not enough data | | **Natural Language Understanding & Intent Inference** | Not enough data | Not enough data | Not enough data | #### Data | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Reliability** | 9.0 (16 reviews) | Not enough data | Not enough data | | **Data Security** | 9.5 (14 reviews) | Not enough data | Not enough data | #### Interaction | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Complex Query Handling** | 8.6 (15 reviews) | Not enough data | Not enough data | | **Natural Conversation** | 9.2 (15 reviews) | Not enough data | Not enough data | | **Understanding** | 9.1 (13 reviews) | Not enough data | Not enough data | | **Context Management** | 9.1 (15 reviews) | Not enough data | Not enough data | | **Customizability** | 8.4 (15 reviews) | Not enough data | Not enough data | #### Task & Flow Management - AI Chatbots | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Scripted Dialogue & Decision Tree Support** | Not enough data | Not enough data | Not enough data | | **Fallback Responses for Unknown Queries** | Not enough data | Not enough data | Not enough data | #### Learning | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **User Interaction Learning** | 9.0 (13 reviews) | Not enough data | Not enough data | | **Error Learning** | 9.0 (16 reviews) | Not enough data | Not enough data | #### Deployment & Embedding - AI Chatbots | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **API Access for Business System Integration** | Not enough data | Not enough data | Not enough data | | **Web Widget & SDK Embedding** | Not enough data | Not enough data | Not enough data | #### Content Generation | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Creativity** | 9.0 (14 reviews) | Not enough data | Not enough data | | **Content Accuracy** | 9.2 (16 reviews) | Not enough data | Not enough data | #### Admin & Configuration - AI Chatbots | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **No-Code Conversation Design** | Not enough data | Not enough data | Not enough data | #### System | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **API Flexibility** | 9.2 (14 reviews) | Not enough data | Not enough data | | **Update Frequency and Utility** | 9.0 (13 reviews) | Not enough data | Not enough data | | **Cross-Platform Compatibility ** | 9.1 (15 reviews) | Not enough data | Not enough data | | **Software Integration** | 9.2 (18 reviews) | Not enough data | Not enough data | #### Agentic AI - AI Chatbots | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | 9.0 (5 reviews) | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | #### Monitoring & Improvement - AI Chatbots | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Feedback-Driven Response Optimization** | Not enough data | Not enough data | Not enough data | #### Reliability & Safety - AI Chatbots | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Guardrails & Content Controls** | Not enough data | Not enough data | Not enough data | ### Conversational Marketing | Product | Score | Reviews | |---|---|---| | **Google Cloud Dialogflow** | N/A | N/A | | **Rasa** | N/A | N/A | | **AWS Chatbot** | N/A | N/A | #### Messenger | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Sequencing** | Not enough data | Not enough data | Not enough data | | **AI** | Not enough data | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | Not enough data | | **Customization Interface** | Not enough data | Not enough data | Not enough data | #### Channels | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Social Media** | Not enough data | Not enough data | Not enough data | | **Website** | Not enough data | Not enough data | Not enough data | | **Text Message (SMS)** | Not enough data | Not enough data | Not enough data | | **Voice Assistants** | Not enough data | Not enough data | Not enough data | | **Other** | Not enough data | Not enough data | Not enough data | #### Customers | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Targeting** | Not enough data | Not enough data | Not enough data | | **Profiles** | Not enough data | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | Not enough data | | **Lead Gathering** | Not enough data | Not enough data | Not enough data | | **Sales Conversion** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Conversational Marketing | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Enterprise Search Software | Product | Score | Reviews | |---|---|---| | **Google Cloud Dialogflow** | 8.9/10 | 25 | | **Rasa** | N/A | N/A | | **AWS Chatbot** | N/A | N/A | #### Compatibility | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Federated Search** | 8.8 (20 reviews) | Not enough data | Not enough data | | **File Types** | 8.9 (20 reviews) | Not enough data | Not enough data | | **Global Language Support** | 8.7 (21 reviews) | Not enough data | Not enough data | #### Agentic AI - Enterprise Search Software | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | #### Search Queries | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Typo Tolerance** | 8.8 (20 reviews) | Not enough data | Not enough data | | **Faceted Search** | 9.1 (20 reviews) | Not enough data | Not enough data | | **Synonyms** | 8.7 (20 reviews) | Not enough data | Not enough data | | **Highlighting** | 9.0 (18 reviews) | Not enough data | Not enough data | | **Natural Language** | 9.3 (21 reviews) | Not enough data | Not enough data | #### AI powered search - Enterprise Search Software | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Generative RAG (Retrieval augmented generation)** | Not enough data | Not enough data | Not enough data | | **Relevance Tuning** | Not enough data | Not enough data | Not enough data | | **NLP & Semantic search** | Not enough data | Not enough data | Not enough data | #### Functionality | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Personalization** | 8.6 (21 reviews) | Not enough data | Not enough data | | **Search Analytics** | 8.9 (19 reviews) | Not enough data | Not enough data | | **Integrations** | 9.1 (19 reviews) | Not enough data | Not enough data | #### Compatibility - Enterprise Search Software | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **File Types** | Not enough data | Not enough data | Not enough data | | **Federated Search** | Not enough data | Not enough data | Not enough data | | **Global Language Support** | Not enough data | Not enough data | Not enough data | #### Functionality - Enterprise Search Software | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Personalization** | Not enough data | Not enough data | Not enough data | | **Search Analytics** | Not enough data | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | Not enough data | #### Search Queries - Enterprise Search Software | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Highlighting** | Not enough data | Not enough data | Not enough data | | **Faceted Search** | Not enough data | Not enough data | Not enough data | | **Typo Tolerance** | Not enough data | Not enough data | Not enough data | | **Synonyms** | Not enough data | Not enough data | Not enough data | ### Chatbots | Product | Score | Reviews | |---|---|---| | **Google Cloud Dialogflow** | N/A | N/A | | **Rasa** | N/A | N/A | | **AWS Chatbot** | N/A | N/A | #### Responses | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Customization** | Not enough data | Not enough data | Not enough data | | **Control** | Not enough data | Not enough data | Not enough data | | **Route To Human** | Not enough data | Not enough data | Not enough data | | **Menu bars** | Not enough data | Not enough data | Not enough data | | **Drip sequences** | Not enough data | Not enough data | Not enough data | #### Platform | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Live chat** | Not enough data | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | Not enough data | | **Branding** | Not enough data | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | Not enough data | | **A/B testing** | Not enough data | Not enough data | Not enough data | | **Role-based access** | Not enough data | Not enough data | Not enough data | | **Collection of information** | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | ### Conversational Support | Product | Score | Reviews | |---|---|---| | **Google Cloud Dialogflow** | N/A | N/A | | **Rasa** | N/A | N/A | | **AWS Chatbot** | N/A | N/A | #### Conversational Platform | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Personalization** | Not enough data | Not enough data | Not enough data | | **Omnichannel** | Not enough data | Not enough data | Not enough data | | **Contextual Engagement** | Not enough data | Not enough data | Not enough data | | **Proactive Engagement** | Not enough data | Not enough data | Not enough data | #### Support Automation | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Intelligent Routing** | Not enough data | Not enough data | Not enough data | | **Seamless Escalation** | Not enough data | Not enough data | Not enough data | | **Transcripts** | Not enough data | Not enough data | Not enough data | | **Self-Serve Support** | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | ### Bot Platforms | Product | Score | Reviews | |---|---|---| | **Google Cloud Dialogflow** | 8.6/10 | 37 | | **Rasa** | N/A | N/A | | **AWS Chatbot** | N/A | N/A | #### Generative AI | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **AI Text Generation** | 8.5 (28 reviews) | Not enough data | Not enough data | | **AI Text Summarization** | 8.6 (30 reviews) | Not enough data | Not enough data | #### Agentic AI - Bot Platforms | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Conversational Interface Agents | Product | Score | Reviews | |---|---|---| | **Google Cloud Dialogflow** | N/A | N/A | | **Rasa** | N/A | N/A | | **AWS Chatbot** | N/A | N/A | #### Natural Language Interaction - Conversational Interface Agents | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Natural Language Query Understanding** | Not enough data | Not enough data | Not enough data | | **Multi-Turn Conversation Management** | Not enough data | Not enough data | Not enough data | | **Voice & Text Interface Support** | Not enough data | Not enough data | Not enough data | #### Intent & Action Handling - Conversational Interface Agents | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Data Retrieval from Connected Systems** | Not enough data | Not enough data | Not enough data | | **Intent Recognition & Mapping** | Not enough data | Not enough data | Not enough data | | **Action & Workflow Triggering** | Not enough data | Not enough data | Not enough data | #### Context & Personalization - Conversational Interface Agents | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Conversation Context Persistence** | Not enough data | Not enough data | Not enough data | | **User Identity & Permission Awareness** | Not enough data | Not enough data | Not enough data | #### Enterprise Integration & Deployment - Conversational Interface Agents | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Enterprise Application Integrations** | Not enough data | Not enough data | Not enough data | | **Security & Access Controls** | Not enough data | Not enough data | Not enough data | ### AI Agents | Product | Score | Reviews | |---|---|---| | **Google Cloud Dialogflow** | N/A | N/A | | **Rasa** | N/A | N/A | | **AWS Chatbot** | N/A | N/A | #### Agentic AI - AI Agents | Feature | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | --- ## Categories **Unique to Google Cloud Dialogflow (3):** [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots), [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software) **Unique to Rasa (4):** [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Conversational Interface Agents Software](https://www.g2.com/categories/conversational-interface-agents) **Unique to AWS Chatbot (1):** [Chatbots Software](https://www.g2.com/categories/chatbots) --- ## Reviewer Demographics ### By Company Size | Segment | Google Cloud Dialogflow | Rasa | AWS Chatbot | |---|---|---|---| | **Small-Business** | 43.4% | 72.7% | 16.7% | | **Mid-Market** | 20.9% | 9.1% | 58.3% | | **Enterprise** | 35.7% | 18.2% | 25.0% | ### By Industry #### Google Cloud Dialogflow - **Information Technology and Services:** 24.8% - **Computer Software:** 17.8% - **Consulting:** 4.7% - **Telecommunications:** 4.7% - **Education Management:** 3.9% - **Hospital & Health Care:** 3.9% - **Consumer Services:** 3.1% - **Financial Services:** 3.1% - **Information Services:** 3.1% - **Higher Education:** 2.3% - **Other:** 28.7% #### Rasa - **Computer Software:** 36.4% - **Information Technology and Services:** 18.2% - **Telecommunications:** 9.1% - **Marketing and Advertising:** 9.1% - **Graphic Design:** 9.1% - **Financial Services:** 9.1% - **Banking:** 9.1% #### AWS Chatbot - **Information Technology and Services:** 33.3% - **Computer Software:** 16.7% - **Retail:** 8.3% - **Financial Services:** 8.3% - **Entertainment:** 8.3% - **Computer & Network Security:** 8.3% - **Civil Engineering:** 8.3% - **Accounting:** 8.3% --- ## Alternatives ### Alternatives to Google Cloud Dialogflow - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews) - [Amazon Lex](https://www.g2.com/products/amazon-lex/reviews) — 4.2/5 stars (38 reviews) - [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) — 4.6/5 stars (2610 reviews) - [Azure Bot Service](https://www.g2.com/products/azure-bot-service/reviews) — 4.0/5 stars (16 reviews) - [Botpress](https://www.g2.com/products/botpress/reviews) — 4.5/5 stars (495 reviews) - [Qualified](https://www.g2.com/products/qualified/reviews) — 4.9/5 stars (1484 reviews) - [yellow.ai](https://www.g2.com/products/yellow-ai/reviews) — 4.4/5 stars (106 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews) - [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) — 4.4/5 stars (392 reviews) ### Alternatives to Rasa - [Botpress](https://www.g2.com/products/botpress/reviews) — 4.5/5 stars (495 reviews) - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews) - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3859 reviews) - [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [Qualified](https://www.g2.com/products/qualified/reviews) — 4.9/5 stars (1484 reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3750 reviews) - [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (499 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4083 reviews) - [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) — 4.5/5 stars (3512 reviews) ### Alternatives to AWS Chatbot - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3859 reviews) - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews) - [SendPulse](https://www.g2.com/products/sendpulse/reviews) — 4.6/5 stars (714 reviews) - [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6949 reviews) - [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (499 reviews) - [Helpshift](https://www.g2.com/products/helpshift/reviews) — 4.3/5 stars (381 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4083 reviews) - [Qualified](https://www.g2.com/products/qualified/reviews) — 4.9/5 stars (1484 reviews) --- ## Top Discussions ### Google Cloud Dialogflow - Title: [What is Google Cloud Dialogflow used for?](https://www.g2.com/discussions/what-is-google-cloud-dialogflow-used-for) — 2 comments > **Top comment:** "It is used to create Chatbots." - Title: [Is Dialogflow safe?](https://www.g2.com/discussions/is-dialogflow-safe) — 1 comment > **Top comment:** "Yes very safe and trusted, you can securely work your data and flow are saved and adequate permissions and access are available too" - Title: [Is Google Dialogflow free?](https://www.g2.com/discussions/is-google-dialogflow-free) — 1 comment > **Top comment:** "yes some what" ### Rasa No discussions available for this product. ### AWS Chatbot No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/google-cloud-dialogflow-vs-rasa-vs-aws-chatbot)