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Compare Google Cloud Dialogflow and Microsoft Copilot Studio 
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At a Glance
Market Segments
Small-Business (44.3% of reviews)
Small-Business (41.4% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
$1.00 2000 Sessions Month
Google Cloud Dialogflow
Star Rating
(136)4.4 out of 5
Market Segments
Small-Business (44.3% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go Per Month
Browse all 4 pricing plansMicrosoft Copilot Studio
Star Rating
(124)4.4 out of 5
Market Segments
Small-Business (41.4% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 2000 Sessions Month
Learn more about Microsoft Copilot StudioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Cloud Dialogflow excels in its Natural Language Processing capabilities, with a score of 9.2, allowing for more intuitive interactions, while Microsoft Copilot Studio, although strong, has a slightly lower score in this area.
- Reviewers mention that Microsoft Copilot Studio shines in Ease of Setup with a score of 9.1, making it more user-friendly for new adopters compared to Google Cloud Dialogflow's score of 8.3.
- G2 users highlight that Google Cloud Dialogflow offers superior Typo Tolerance with a score of 8.7, which is crucial for maintaining user engagement, while Microsoft Copilot Studio does not provide as robust a feature in this regard.
- Users on G2 report that Microsoft Copilot Studio has a better Quality of Support with a score of 8.9, indicating that users feel more supported when issues arise compared to Google Cloud Dialogflow's score of 8.4.
- Reviewers mention that Google Cloud Dialogflow's Integrations score of 9.2 is a significant advantage, allowing for seamless connectivity with various platforms, while Microsoft Copilot Studio, despite being strong, does not match this level of integration flexibility.
- Users say that Microsoft Copilot Studio's Product Direction score of 9.6 reflects a strong commitment to innovation and user feedback, which is higher than Google Cloud Dialogflow's score of 8.9, suggesting a more proactive approach to product development.
Pricing
Entry-Level Pricing
Google Cloud Dialogflow
CX Agent
Pay As You Go
Per Month
Provides an advanced agent type suitable for large or very complex agents.
- Text (includes all DetectIntent, StreamingDetectIntent, FulfillIntent, AnalyzeContent, and StreamingAnalyzeContent requests that do not contain audio)
- Audio input/output (speech recognition, speech-to-text, STT, speech synthesis, text-to-speech, TTS, telephony)
- Design-time requests (For example, calls to build or update an agent. This also includes text and audio runtime requests sent by the Dialogflow Console simulator)
Microsoft Copilot Studio
Power Virtual Agents
$1.00
2000 Sessions Month
NA
- Create and maintain intelligent chatbots - 1,000 bots Sessions - 2,000 per month3 Use Common Data Service} - 10 GB database capacity } 420 GB file capacity4 Enable your bot to take action - Power Automate use rights5 Sessions add-on - Sessions add-on$450
Free Trial
Google Cloud Dialogflow
Free Trial is available
Microsoft Copilot Studio
No trial information availableRatings
Meets Requirements
8.5
105
8.3
109
Ease of Use
8.7
108
8.7
111
Ease of Setup
8.7
61
8.6
90
Ease of Admin
8.6
52
8.6
34
Quality of Support
8.4
93
8.3
103
Has the product been a good partner in doing business?
8.7
46
8.5
34
Product Direction (% positive)
8.8
104
9.3
106
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
9.0
19
Not enough data
9.4
18
Not enough data
Interaction
8.6
18
Not enough data
9.1
19
Not enough data
8.9
17
Not enough data
9.0
19
Not enough data
8.4
18
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.8
17
Not enough data
8.9
20
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
9.0
18
Not enough data
9.0
20
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
9.0
17
Not enough data
9.0
17
Not enough data
9.0
19
Not enough data
9.1
20
Not enough data
Agentic AI - AI Chatbots
9.0
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
9.6
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Compatibility
8.9
22
Not enough data
8.9
22
Not enough data
8.7
23
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
8.9
22
Not enough data
9.2
22
Not enough data
8.7
22
Not enough data
9.1
20
Not enough data
9.3
23
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
23
Not enough data
9.0
21
Not enough data
9.1
21
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.6
31
8.1
34
8.7
33
8.5
34
Agentic AI - Bot Platforms
9.7
5
8.0
25
9.7
5
7.7
25
9.7
5
7.7
25
9.7
5
7.9
25
9.7
5
7.9
24
9.7
5
7.6
24
10.0
5
7.4
24
Customization - AI Agent Builders
Not enough data
8.1
56
Not enough data
7.7
57
Not enough data
7.8
57
Functionality - AI Agent Builders
Not enough data
7.8
54
Not enough data
7.9
54
Not enough data
8.0
53
Not enough data
8.1
53
Data and Analytics - AI Agent Builders
Not enough data
7.8
52
Not enough data
7.7
53
Not enough data
8.1
52
Integration - AI Agent Builders
Not enough data
8.2
53
Not enough data
8.0
52
Not enough data
7.9
51
Not enough data
7.9
52
Categories
Categories
Shared Categories
Google Cloud Dialogflow and Microsoft Copilot Studio are categorized as Bot Platforms
Unique Categories
Google Cloud Dialogflow is categorized as AI Chatbots and Enterprise Search Software
Microsoft Copilot Studio is categorized as AI Agent Builders
Reviews
Reviewers' Company Size
Google Cloud Dialogflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Copilot Studio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.0%
Computer Software
18.3%
Consulting
4.6%
Telecommunications
4.6%
Hospital & Health Care
3.8%
Other
42.7%
Information Technology and Services
19.8%
Computer Software
9.5%
Financial Services
6.0%
Automotive
5.2%
Computer & Network Security
4.3%
Other
55.2%
Alternatives
Discussions
What is Google Cloud Dialogflow used for?
2 Comments
MS
It is basically used to create Chatbots, Voice Assistants and such interactive things with the help of NLPRead more
Is Dialogflow safe?
1 Comment
AS
Yes very safe and trusted, you can securely work your data and flow are saved and adequate permissions and access are available tooRead more
How soon will this bot be able to answer customer questions flawlessly?
1 Comment
RJ
It depends on the question being asked.For example, if we ask the hi/hello the response will be faster.If the api are used then based on the time it takes to...Read more
What can power virtual agents do?
1 Comment
AD
Power Virtual Agent is a no-code chatbot deployment software that helps you set up a chatbot on your website with the predefined topics that you configure in...Read more
Microsoft Copilot Studio has no more discussions with answers
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