Users report that Google Authenticator excels in ease of use with a score of 9.5, making it a favorite for small businesses looking for straightforward multi-factor authentication solutions. In contrast, Ping Identity, while robust, has a lower ease of use score at 8.7, which some users find less intuitive.
Reviewers mention that Google Authenticator offers a seamless user experience with its software token authentication, scoring 9.3, while Ping Identity's software token authentication is slightly lower at 9.1, indicating that Google Authenticator may provide a more streamlined process for end-users.
G2 users highlight that Google Authenticator's setup process is notably easier, scoring 9.4 compared to Ping Identity's 8.3. This difference is significant for organizations that need to implement authentication quickly without extensive IT resources.
Users on G2 report that Ping Identity shines in enterprise-level features, particularly in its policy management and automated provisioning capabilities, which are essential for larger organizations. However, Google Authenticator is more suited for small businesses, as indicated by its largest market segment of 44% small-business reviews.
Reviewers mention that while both products support multi-factor authentication, Google Authenticator's SMS-based authentication scored 8.3, which is lower than Ping Identity's 8.5. This suggests that Ping Identity may offer a more reliable SMS-based option for users who prefer that method.
Users say that Google Authenticator's mobile push notifications are rated at 8.8, providing a quick and efficient way to authenticate, while Ping Identity's mobile push is slightly lower at 8.7, indicating that Google Authenticator may have a slight edge in this area for mobile users.
Pricing
Entry-Level Pricing
Google Authenticator
No pricing available
Ping Identity
Cloud MFA & SSO
$3
Per User Per Month
Ping Identity's IDaaS for IT Departments
Unlimited multi-factor authentication
Unlimited single sign-on
Included contextual capabilities to balance security with convenience
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