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At a Glance
Market Segments
Small-Business (50.4% of reviews)
Enterprise (59.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Google Analytics 360
Star Rating
(594)4.4 out of 5
Market Segments
Small-Business (50.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Google Analytics 360WalkMe
Star Rating
(528)4.5 out of 5
Market Segments
Enterprise (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users on G2 report that WalkMe excels in "User Path Tracking" with a score of 7.7, highlighting its ability to provide detailed insights into user journeys, while Google Analytics 360 shines in "User Path Tracking" with a score of 8.8, offering more comprehensive tracking capabilities that help businesses understand user behavior more effectively.
- Reviewers mention that WalkMe's "Text Bubble Walkthroughs" received a high score of 9.0, indicating strong user engagement and ease of use, whereas Google Analytics 360's "Dashboard" feature scored 9.0 as well, praised for its intuitive design and ability to present data in a user-friendly manner.
- G2 users highlight WalkMe's "Quality of Support" with a score of 8.8, noting that the support team is responsive and helpful, while Google Analytics 360's support scored lower at 8.0, with some users expressing a desire for more timely assistance and clearer documentation.
- Users say that WalkMe's "Performance and Reliability" is rated at 9.2, with many reviewers appreciating its consistent uptime and fast loading times, while Google Analytics 360, with a score of 8.6, has received feedback about occasional slowdowns during peak usage times.
- Reviewers mention that WalkMe's "Self-Service Experience" is rated at 8.4, with a well-organized knowledge base and helpful community forums, whereas Google Analytics 360's "Self-Service Experience" is rated lower, with users reporting that the available resources can sometimes be overwhelming and not as user-friendly.
- Users report that WalkMe's "Custom Event Tracking" scored 8.5, allowing for tailored tracking of specific user actions, while Google Analytics 360 outperformed in this area with a score of 8.9, with users praising its advanced capabilities for tracking complex user interactions and providing deeper insights.
Pricing
Entry-Level Pricing
Google Analytics 360
No pricing availableWalkMe
No pricing availableFree Trial
Google Analytics 360
No trial information availableWalkMe
Free Trial is available
Ratings
Meets Requirements
8.8
447
8.7
465
Ease of Use
8.1
450
8.3
473
Ease of Setup
8.0
195
8.1
382
Ease of Admin
8.4
188
8.3
360
Quality of Support
8.0
406
8.8
460
Has the product been a good partner in doing business?
8.4
184
8.9
358
Product Direction (% positive)
8.4
431
9.0
451
Features by Category
Metrics
8.7
324
Not enough data
8.5
332
Not enough data
8.5
322
Not enough data
8.6
304
Not enough data
8.4
298
Not enough data
8.4
304
Not enough data
8.2
303
Not enough data
8.4
310
Not enough data
8.2
286
Not enough data
Reporting
Feature Not Available
Not enough data
8.6
310
Not enough data
8.4
279
Not enough data
8.5
296
Not enough data
8.4
290
Not enough data
8.2
268
Not enough data
8.7
311
Not enough data
Other
8.5
300
Not enough data
8.4
305
Not enough data
8.3
290
Not enough data
8.6
302
Not enough data
8.5
267
Not enough data
8.2
248
Not enough data
8.3
266
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.5
243
Not enough data
8.2
243
Not enough data
8.6
293
Not enough data
8.6
293
Not enough data
User Identification
9.1
111
7.4
17
9.0
108
8.5
19
9.0
103
8.0
14
Tracking & Reporting
8.9
99
8.6
18
8.8
109
8.2
19
8.9
102
8.0
16
9.0
108
8.3
20
8.8
103
7.8
18
8.8
101
8.1
18
Metrics
9.0
33
8.4
18
8.6
32
8.1
17
8.6
33
8.1
18
8.5
33
8.2
16
8.6
33
8.1
17
User Analysis
Not enough data
7.9
286
Not enough data
8.1
320
User Support
Not enough data
8.6
310
Not enough data
7.7
250
Not enough data
8.0
258
Walkthrough Type
Not enough data
8.0
266
Not enough data
9.0
318
Platform Basics - Digital Adoption Platform
Not enough data
8.3
45
Not enough data
8.9
45
Analytics - Digital Adoption Platform
Not enough data
8.6
45
Functions - Digital Adoption Platform
Not enough data
8.8
46
Not enough data
9.2
46
Agentic AI - Digital Adoption Platform
Not enough data
7.0
32
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Metrics
9.0
33
8.4
18
8.6
32
8.1
17
8.6
33
8.1
18
8.5
33
8.2
16
8.6
33
8.1
17
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Google Analytics 360 and WalkMe are categorized as Mobile App Analytics
Unique Categories
Google Analytics 360 is categorized as Digital Analytics
WalkMe is categorized as Digital Adoption Platform, ServiceNow Store Apps, Mobile App Optimization, and Customer Self-Service
Reviews
Reviewers' Company Size
Google Analytics 360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
20.8%
Information Technology and Services
6.2%
Computer Software
4.9%
Retail
3.1%
Education Management
3.1%
Other
61.9%
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.7%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.2%
Discussions
What is next to do best.
2 Comments
CC
Using the social network for advertisingRead more
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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