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Compare GoodHire (a Checkr company) and HireRight 
Featured Products
At a Glance
Market Segments
Mid-Market (61.6% of reviews)
Enterprise (46.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
GoodHire (a Checkr company)
Star Rating
(280)4.6 out of 5
Market Segments
Mid-Market (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GoodHire (a Checkr company)HireRight
Star Rating
(172)3.6 out of 5
Market Segments
Enterprise (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HireRightSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HireRight's "Quality of Support" is significantly lower at 6.5 compared to GoodHire's impressive 9.3, indicating that users may face challenges in getting timely assistance when needed.
- Reviewers mention that GoodHire excels in "Ease of Use" with a score of 9.6, while HireRight's score of 7.8 suggests a steeper learning curve, making GoodHire a more user-friendly option for new users.
- G2 users highlight that GoodHire's "Compliance" features are rated at 9.6, which is notably higher than HireRight's 7.0, suggesting that GoodHire may provide more robust tools for ensuring adherence to legal standards.
- Users on G2 report that GoodHire's "Dashboard" functionality is rated at 9.4, offering a more intuitive and visually appealing interface compared to HireRight's score of 7.1, which may hinder effective data management.
- Reviewers say that GoodHire's "Real-Time Tracking" for both background checks and drug testing is rated at 9.4, while HireRight's scores of 6.8 and 8.2 respectively indicate a lag in providing timely updates, which can impact decision-making.
- Users mention that HireRight's "Product Direction" score of 5.9 raises concerns about the future development of the platform, while GoodHire's score of 9.0 suggests a more promising trajectory for enhancements and new features.
Pricing
Entry-Level Pricing
GoodHire (a Checkr company)
No pricing availableHireRight
No pricing availableFree Trial
GoodHire (a Checkr company)
Free Trial is available
HireRight
No trial information availableRatings
Meets Requirements
9.3
213
7.8
121
Ease of Use
9.6
219
8.1
122
Ease of Setup
9.5
139
8.5
65
Ease of Admin
9.4
142
8.3
55
Quality of Support
9.3
209
6.9
118
Quality of Work
Not enough data
9.4
12
Responsiveness
Not enough data
9.5
11
Expertise of Team
Not enough data
9.5
13
Execution Ability
Not enough data
9.6
12
Communication Skills
Not enough data
9.4
11
Professionalism
Not enough data
9.7
13
Has the product been a good partner in doing business?
9.3
138
8.5
68
Product Direction (% positive)
9.0
198
6.7
115
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Background Check Administration
9.4
154
|
Verified
Not enough data
9.5
135
|
Verified
Not enough data
9.4
144
|
Verified
Not enough data
Background Check Data
9.4
134
|
Verified
Not enough data
9.1
121
|
Verified
Not enough data
9.5
138
|
Verified
Not enough data
Background Check Additional Functionality
9.0
78
|
Verified
Not enough data
9.1
74
|
Verified
Not enough data
9.0
88
|
Verified
Not enough data
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Drug Testing Administration
9.5
39
Not enough data
9.7
39
Not enough data
9.6
44
Not enough data
9.0
31
Not enough data
Drug Testing Data
9.4
42
Not enough data
9.4
42
Not enough data
Drug Testing Additional Functionality
9.4
28
Not enough data
9.1
31
Not enough data
9.5
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GoodHire (a Checkr company) and HireRight share no categories
Unique Categories
GoodHire (a Checkr company) is categorized as Drug Testing and Background Check
HireRight is categorized as Background Check Services
Reviews
Reviewers' Company Size
GoodHire (a Checkr company)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HireRight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Hospital & Health Care
8.2%
Staffing and Recruiting
7.5%
Construction
5.2%
Transportation/Trucking/Railroad
4.1%
Other
66.0%
Transportation/Trucking/Railroad
9.3%
Information Technology and Services
6.2%
Financial Services
6.2%
Staffing and Recruiting
5.6%
Human Resources
5.6%
Other
67.3%
Alternatives
Discussions
Where is your Support team located?
1 Comment
Official Response from GoodHire (a Checkr company)
Our amazing support team is located in Omaha, Nebraska.Read more
GoodHire (a Checkr company) has no more discussions with answers
Why do you ask for documents when you don't review them?
1 Comment
GB
Had the same issue with this company - four different certificates/grades transcripts were submitted on four different occasions, but the researcher seemed...Read more
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