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Compare Gong and Verint Speech and Text Analytics 
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At a Glance
Market Segments
Mid-Market (69.4% of reviews)
Enterprise (67.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gong
Star Rating
(6,428)4.8 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongVerint Speech and Text Analytics
Star Rating
(88)4.4 out of 5
Market Segments
Enterprise (67.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verint Speech and Text AnalyticsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gong excels in Call Recording with a score of 9.6, while Verint Speech and Text Analytics closely follows with a score of 9.7, indicating both products provide high-quality recording capabilities, but Gong's users appreciate the seamless integration with their workflows.
- Reviewers mention that Gong's Ease of Use is rated at 9.3, significantly higher than Verint's 8.6, suggesting that Gong's interface is more intuitive and user-friendly, making it easier for teams to adopt and utilize effectively.
- G2 users highlight Gong's superior Quality of Support with a score of 9.3 compared to Verint's 8.3, indicating that Gong provides more responsive and helpful customer service, which is crucial for businesses relying on timely assistance.
- Users on G2 report that Gong's Generative AI features, particularly in AI Text Summarization (rated 8.9), are more advanced than Verint's (rated 8.8), showcasing Gong's ability to distill conversations into actionable insights more effectively.
- Reviewers mention that Gong's Lead Qualification feature scores 8.4, while Verint's is less emphasized, suggesting that Gong provides more robust tools for identifying and nurturing potential leads, which is essential for sales teams.
- Users say that Gong's Training Materials score of 9.0, including Knowledge Base and Coaching Materials, outperforms Verint's offerings, indicating that Gong invests more in helping users maximize the software's potential through comprehensive training resources.
Pricing
Entry-Level Pricing
Gong
No pricing availableVerint Speech and Text Analytics
No pricing availableFree Trial
Gong
No trial information availableVerint Speech and Text Analytics
No trial information availableRatings
Meets Requirements
9.4
4,925
8.5
26
Ease of Use
9.3
4,981
8.6
62
Ease of Setup
9.1
1,210
8.3
46
Ease of Admin
9.1
768
8.2
10
Quality of Support
9.3
3,496
8.3
26
Has the product been a good partner in doing business?
9.3
770
8.7
9
Product Direction (% positive)
9.0
4,603
7.8
26
Features by Category
Lead Facilitation
7.1
349
Not enough data
7.3
343
Not enough data
7.5
346
Not enough data
7.6
346
Not enough data
Organization
8.3
351
Not enough data
8.3
347
Not enough data
8.3
347
Not enough data
Performance Analysis
8.5
349
Not enough data
8.6
352
Not enough data
Sales Analysis
7.8
333
Not enough data
7.9
339
Not enough data
Generative AI
8.6
285
Not enough data
8.9
291
Not enough data
Agentic AI - AI Sales Assistant
8.1
53
Not enough data
7.9
52
Not enough data
8.2
53
Not enough data
8.3
52
Not enough data
8.2
52
Not enough data
8.2
52
Not enough data
8.1
52
Not enough data
Integrated Workflows
7.8
101
Not enough data
7.9
101
Not enough data
8.3
100
Not enough data
7.3
97
Not enough data
8.5
100
Not enough data
8.4
100
Not enough data
8.5
96
Not enough data
Repeatability and Reportability
8.2
98
Not enough data
8.0
98
Not enough data
7.9
96
Not enough data
8.4
99
Not enough data
7.3
96
Not enough data
AI and Automation
7.8
89
Not enough data
7.6
87
Not enough data
7.4
86
Not enough data
7.6
86
Not enough data
8.0
86
Not enough data
Generative AI
8.2
90
Not enough data
Agentic AI - Sales Engagement
8.2
48
Not enough data
8.0
47
Not enough data
8.2
48
Not enough data
8.2
46
Not enough data
8.0
47
Not enough data
8.1
46
Not enough data
8.2
46
Not enough data
Call Analytics
9.6
2739
|
Verified
9.7
5
8.8
2462
|
Verified
Not enough data
9.1
2652
|
Verified
8.7
5
8.3
1793
|
Verified
Not enough data
Agent Performance Management
8.6
1868
|
Verified
9.0
5
8.3
2509
|
Verified
Not enough data
8.7
2296
|
Verified
8.7
5
Generative AI
8.9
669
Not enough data
Agentic AI - Conversation Intelligence
8.0
133
Not enough data
8.0
133
Not enough data
8.2
132
Not enough data
8.0
133
Not enough data
8.2
134
Not enough data
8.1
133
Not enough data
8.0
133
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
377
Not enough data
8.6
408
Not enough data
8.2
347
Not enough data
8.4
355
Not enough data
8.0
248
Not enough data
8.1
245
Not enough data
CRM Data Enrichment
9.0
401
Not enough data
8.8
388
Not enough data
9.1
423
Not enough data
Feature Not Available
Not enough data
8.6
253
Not enough data
Account Management
8.1
324
Not enough data
8.2
339
Not enough data
8.3
349
Not enough data
8.6
370
Not enough data
8.5
259
Not enough data
8.1
240
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
40
Not enough data
7.9
39
Not enough data
7.6
39
Not enough data
7.4
37
Not enough data
7.4
39
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.1
7
Agentic AI - Sales Analytics
8.4
54
Not enough data
8.5
54
Not enough data
8.4
56
Not enough data
8.6
57
Not enough data
8.3
56
Not enough data
Data Sourcing
8.5
743
Not enough data
8.7
788
Not enough data
8.5
715
Not enough data
8.9
802
Not enough data
8.6
725
Not enough data
Predictive Analytics
8.1
720
Not enough data
8.4
748
Not enough data
8.2
734
Not enough data
8.3
720
Not enough data
Sales Management
8.6
756
Not enough data
8.2
720
Not enough data
8.7
757
Not enough data
9.0
822
Not enough data
Agentic AI - Sales Coaching
8.1
60
Not enough data
8.5
60
Not enough data
8.3
61
Not enough data
8.3
58
Not enough data
Training
9.0
1964
|
Verified
Not enough data
9.0
2175
|
Verified
Not enough data
8.6
1526
|
Verified
Not enough data
9.2
2214
|
Verified
Not enough data
Feedback
9.3
2370
|
Verified
Not enough data
9.0
1851
|
Verified
Not enough data
9.0
1894
|
Verified
Not enough data
8.8
1604
|
Verified
Not enough data
8.9
1790
|
Verified
Not enough data
8.9
1877
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.9
387
Not enough data
Categories
Categories
Shared Categories
Gong and Verint Speech and Text Analytics are categorized as Conversation Intelligence
Unique Categories
Gong is categorized as AI Sales Assistant, Sales Coaching, Sales Engagement, Sales Analytics, and Revenue Operations & Intelligence (RO&I)
Verint Speech and Text Analytics is categorized as Speech Analytics and Text Analysis
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verint Speech and Text Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.6%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.3%
Insurance
15.9%
Financial Services
9.8%
Consumer Services
9.8%
Banking
9.8%
Health, Wellness and Fitness
8.5%
Other
46.3%
Alternatives
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
What is Verint Text Analytics used for?
1 Comment
AT
Verint Text Analytics can extract actionable business intelligence from the unstructured information contained within text-based documents and interactions...Read more
Verint Speech and Text Analytics has no more discussions with answers
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