Compare Gong and Verint Speech and Text Analytics 
At a Glance
Market Segments
Mid-Market (69.4% of reviews)
Enterprise (66.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gong
Star Rating
(6,542)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongVerint Speech and Text Analytics
Star Rating
(89)4.4 out of 5
Market Segments
Enterprise (66.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verint Speech and Text AnalyticsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in user satisfaction, with many users highlighting its ability to provide detailed meeting messages that capture the context of customer needs. This feature significantly enhances communication and understanding in sales interactions.
- Users say that Verint Speech and Text Analytics offers valuable insights into customer behavior, allowing teams to identify root causes and pain points effectively. However, it may not match the overall satisfaction levels seen with Gong, as evidenced by the lower G2 Score.
- Reviewers mention that Gong's implementation process is notably smooth, with many users appreciating the intuitive onboarding experience. This ease of setup contrasts with Verint, where some users have reported challenges in configuration and setup.
- According to verified reviews, Gong's call analysis capabilities are highly praised, with users noting how it helps them improve their communication skills by analyzing their calls. In comparison, while Verint also offers call recording features, users feel that Gong provides a more comprehensive analysis experience.
- Users highlight Gong's robust support quality, with many stating that the company is a reliable partner in their business operations. In contrast, Verint's support has received mixed feedback, indicating room for improvement in responsiveness and assistance.
- G2 reviewers indicate that Gong is particularly favored in the mid-market segment, with a significant portion of its user base coming from this area. Verint, on the other hand, is more focused on enterprise users, which may affect its adaptability for smaller businesses looking for flexible solutions.
Pricing
Entry-Level Pricing
Gong
No pricing availableVerint Speech and Text Analytics
No pricing availableFree Trial
Gong
No trial information availableVerint Speech and Text Analytics
No trial information availableRatings
Meets Requirements
9.4
4,986
8.6
27
Ease of Use
9.3
5,044
8.6
63
Ease of Setup
9.1
1,261
8.3
47
Ease of Admin
9.1
775
8.2
10
Quality of Support
9.2
3,542
8.3
27
Has the product been a good partner in doing business?
9.3
777
8.7
9
Product Direction (% positive)
9.0
4,662
7.8
27
Features by Category
Lead Facilitation
7.1
347
Not enough data
7.3
341
Not enough data
7.6
346
Not enough data
7.6
345
Not enough data
Organization
8.3
350
Not enough data
8.3
346
Not enough data
8.3
345
Not enough data
Performance Analysis
8.5
347
Not enough data
8.6
352
Not enough data
Sales Analysis
7.8
331
Not enough data
7.9
337
Not enough data
Generative AI
8.6
286
Not enough data
8.9
293
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
55
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
104
Not enough data
7.9
107
Not enough data
8.3
105
Not enough data
7.3
99
Not enough data
8.5
105
Not enough data
8.4
103
Not enough data
8.5
98
Not enough data
Repeatability and Reportability
8.2
99
Not enough data
8.0
100
Not enough data
7.9
99
Not enough data
8.4
105
Not enough data
7.3
97
Not enough data
AI and Automation
7.8
91
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Not enough data
Generative AI
8.2
93
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
49
Not enough data
8.0
47
Not enough data
8.2
48
Not enough data
Call Analytics
9.6
2776
|
Verified
9.7
5
8.8
2476
|
Verified
Not enough data
9.1
2689
|
Verified
8.7
5
8.3
1793
|
Verified
Not enough data
Artificial Intelligence - Conversation Intelligence
8.6
1870
|
Verified
9.0
5
8.3
2532
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
8.9
693
Not enough data
Agentic AI - Conversation Intelligence
8.0
135
Not enough data
8.0
134
Not enough data
8.1
138
Not enough data
8.0
135
Not enough data
8.2
136
Not enough data
8.1
135
Not enough data
8.0
135
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
378
Not enough data
8.6
408
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
390
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.1
7
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
746
Not enough data
8.7
788
Not enough data
8.5
716
Not enough data
8.9
804
Not enough data
8.6
726
Not enough data
Predictive Analytics
8.1
720
Not enough data
8.4
750
Not enough data
8.2
736
Not enough data
8.3
722
Not enough data
Sales Management
8.6
760
Not enough data
8.3
721
Not enough data
8.7
757
Not enough data
9.0
826
Not enough data
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
60
Not enough data
Training
9.0
1965
|
Verified
Not enough data
9.0
2178
|
Verified
Not enough data
8.6
1527
|
Verified
Not enough data
9.2
2216
|
Verified
Not enough data
Feedback
9.3
2370
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1894
|
Verified
Not enough data
8.8
1605
|
Verified
Not enough data
8.9
1791
|
Verified
Not enough data
8.9
1878
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.9
387
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gong and Verint Speech and Text Analytics are categorized as Conversation Intelligence
Unique Categories
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Sales Engagement, AI Sales Assistant, Sales Coaching, and Sales Analytics
Verint Speech and Text Analytics is categorized as Speech Analytics and Text Analysis
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verint Speech and Text Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.6%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.0%
Financial Services
3.2%
Other
28.4%
Insurance
15.7%
Financial Services
10.8%
Banking
9.6%
Consumer Services
9.6%
Health, Wellness and Fitness
8.4%
Other
45.8%
Alternatives
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
PB
Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!Read more
Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.
3 Comments
CG
Very high ferformerRead more
What is Verint Text Analytics used for?
1 Comment
AT
Verint Text Analytics can extract actionable business intelligence from the unstructured information contained within text-based documents and interactions...Read more
Verint Speech and Text Analytics has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
