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Compare Gong and Terret.ai 
At a Glance
Market Segments
Mid-Market (69.3% of reviews)
Mid-Market (63.8% of reviews)
Entry-Level Pricing
No pricing available
Per user, per month
Gong
Star Rating
(6,455)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongTerret.ai
Star Rating
(612)4.4 out of 5
Market Segments
Mid-Market (63.8% of reviews)
Pros & Cons
Entry-Level Pricing
Per user, per month
Learn more about Terret.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in conversation intelligence, with users praising its ability to automatically transcribe and analyze sales calls. One user highlighted its "top tier recording, transcription, summary of sales calls, AI analysis," making it a powerful tool for extracting insights.
- Users say Terret.ai is easy to use and has significantly improved communication with management. Reviewers appreciate its intuitive interface and customization options, noting that it simplifies deal tracking and forecasting compared to traditional methods.
- According to verified reviews, Gong's implementation process is notably quick and user-friendly, with many users mentioning the intuitive onboarding wizard that helps them get started without hassle. This contrasts with Terret.ai, which, while praised for its usability, has fewer recent reviews indicating its setup experience.
- Reviewers mention that Gong provides a higher quality of support, with a score reflecting its responsiveness and helpfulness. Users have noted that the support team is proactive in addressing issues, whereas Terret.ai's support, while rated positively, does not receive the same level of acclaim.
- G2 reviewers highlight Gong's advanced features like AI-driven insights and call analysis, which are seen as game-changers for sales teams. Users have expressed that these features help them make informed decisions and improve their sales strategies, a point that Terret.ai is still developing.
- Users report that while Terret.ai shines in pipeline management with a strong score, Gong's overall performance in sales analytics and conversation intelligence makes it a more comprehensive solution for teams looking to enhance their sales processes.
Pricing
Entry-Level Pricing
Gong
No pricing availableTerret.ai
Platform
Per user, per month
Pricing available upon request. Per-user, per license pricing.
Free Trial
Gong
No trial information availableTerret.ai
Free Trial is available
Ratings
Meets Requirements
9.4
4,947
8.8
534
Ease of Use
9.3
5,003
8.8
544
Ease of Setup
9.1
1,230
8.6
186
Ease of Admin
9.1
770
8.8
53
Quality of Support
9.3
3,514
9.0
324
Has the product been a good partner in doing business?
9.3
772
9.6
57
Product Direction (% positive)
9.0
4,625
8.9
508
Features by Category
Lead Facilitation
7.1
350
Not enough data
7.3
344
Not enough data
7.5
348
Not enough data
7.6
347
Not enough data
Organization
8.3
352
Not enough data
8.3
348
Not enough data
8.3
349
Not enough data
Performance Analysis
8.5
350
Not enough data
8.6
354
Not enough data
Sales Analysis
7.8
334
Not enough data
7.9
340
Not enough data
Generative AI
8.6
286
Not enough data
8.9
293
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
102
Not enough data
7.9
103
Not enough data
8.3
101
Not enough data
7.3
98
Not enough data
8.5
103
Not enough data
8.4
101
Not enough data
8.5
97
Not enough data
Repeatability and Reportability
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
Not enough data
AI and Automation
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Not enough data
Generative AI
8.2
91
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Not enough data
Call Analytics
9.6
2753
|
Verified
6.2
51
8.8
2467
|
Verified
6.6
52
9.1
2664
|
Verified
6.9
54
8.3
1794
|
Verified
Feature Not Available
Agent Performance Management
8.6
1870
|
Verified
7.1
56
8.3
2520
|
Verified
6.0
48
8.7
2306
|
Verified
7.1
56
Generative AI
8.9
675
7.1
14
Agentic AI - Conversation Intelligence
8.0
135
Not enough data
8.0
134
Not enough data
8.2
133
Not enough data
8.0
135
Not enough data
8.2
135
Not enough data
8.1
135
Not enough data
7.9
134
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
8.4
236
8.6
379
9.0
243
8.6
409
8.3
237
8.2
348
7.2
213
8.4
356
8.0
220
8.0
250
8.1
216
8.1
246
8.2
205
CRM Data Enrichment
9.0
402
7.7
218
8.8
389
7.9
224
9.1
424
7.4
212
Feature Not Available
6.8
198
8.6
254
7.3
189
Account Management
8.1
325
7.6
207
8.2
340
7.4
199
8.3
350
7.4
201
8.6
371
8.2
210
8.5
260
8.1
197
8.1
241
7.6
190
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
744
8.2
319
8.7
789
7.9
319
8.5
716
Feature Not Available
8.9
803
8.5
338
8.6
726
8.2
320
Predictive Analytics
8.1
721
7.5
316
8.4
749
8.2
354
8.2
735
7.9
351
8.3
723
8.8
361
Sales Management
8.6
759
8.9
354
8.2
721
7.1
301
8.7
758
7.7
325
9.0
824
8.2
342
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Not enough data
Training
9.0
1966
|
Verified
Not enough data
9.0
2177
|
Verified
Not enough data
8.6
1528
|
Verified
Not enough data
9.2
2216
|
Verified
Not enough data
Feedback
9.3
2371
|
Verified
Not enough data
9.0
1852
|
Verified
Not enough data
9.0
1895
|
Verified
Not enough data
8.8
1605
|
Verified
Not enough data
8.9
1791
|
Verified
Not enough data
8.9
1878
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.9
388
Not enough data
Categories
Categories
Shared Categories
Gong and Terret.ai are categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, and Sales Analytics
Unique Categories
Terret.ai has no unique categories
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Terret.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Computer Software
47.4%
Information Technology and Services
21.4%
E-Learning
8.4%
Computer & Network Security
5.3%
Education Management
2.3%
Other
15.3%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Terret.ai has no discussions with answers
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