# Gong vs Substrata Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gong excels in its **AI capabilities** , particularly with features like the Agent Studio, which simplifies call analysis and CRM synchronization. Users appreciate the ability to generate **AI summaries** of calls, making it easier to capture important notes and action items.
- **Users say** that Substrata stands out for its **intuitive interface** and comprehensive view of sales and revenue. The Sales Analytics tab is highlighted as a valuable tool for uncovering trends and opportunities, which enhances decision-making during client interactions.
- **Reviewers mention** that Gong's implementation process is generally smooth, with many users finding it easy to navigate and reliable. This ease of use is a significant advantage for teams looking to quickly adopt a new tool without extensive training.
- **According to verified reviews** , Substrata's Conversation Intelligence feature is praised for its ability to analyze complex communications, helping users identify new leads and opportunities effectively. This capability is particularly beneficial for teams focused on enhancing their sales strategies.
- **G2 reviewers highlight** that while Gong has a strong overall satisfaction score, Substrata receives slightly higher ratings in areas like **customer support** and **ease of setup**. Users appreciate Substrata's responsive support team and the straightforward onboarding process.
- **Users report** that Gong's focus on call recording and analysis is a major strength, with features that allow for detailed insights into conversations. However, some users feel that Substrata's approach to understanding **social dynamics** in client conversations offers a unique advantage that can inform strategy adjustments on the fly.



| | Gong | Substrata | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 6,652 | 1,095 | 
| **Largest Market Segment** | Mid-Market (69.4% of reviews) | Small-Business (44.8% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $50.00 1 User Per Month | 

---
## Top Pros & Cons

### Gong

Pros:
- Helpful (301 reviews)
- Ease of Use (240 reviews)

Cons:
- Call Issues (119 reviews)
- Recording Issues (77 reviews)

### Substrata

Pros:
- Accuracy (535 reviews)
- Helpful (441 reviews)

Cons:
- Learning Curve (307 reviews)
- Limited Customization (147 reviews)

---
## Ratings Comparison
| Rating | Gong | Substrata | 
|---|---|---|
  | **Meets Requirements** | 9.4 (5081 reviews) | 9.7 (1050 reviews) | 
  | **Ease of Use** | 9.3 (5142 reviews) | 9.8 (1083 reviews) | 
  | **Ease of Setup** | 9.1 (1340 reviews) | 9.8 (1029 reviews) | 
  | **Ease of Admin** | 9.1 (777 reviews) | 9.8 (70 reviews) | 
  | **Quality of Support** | 9.2 (3604 reviews) | 9.7 (1049 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (779 reviews) | 9.7 (68 reviews) | 
  | **Product Direction (% positive)** | 9.0 (4744 reviews) | 8.6 (1037 reviews) | 

---
## Pricing

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Substrata

#### Entry-Level Pricing

Plan: Substrata Professional

Price: Starting at $50.00 1 User Per Month

Description: Social Signal Intelligence for Professional Dealmakers

Key Features:
- Get Started

[Learn more about Substrata](https://www.g2.com/products/substrata-substrata/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.1/10 | 396 |
| **Substrata** | 9.4/10 | 261 |

#### Lead Facilitation

| Feature | Gong | Substrata | 
|---|---|---|
| **Customer-facing Chatbot** | 7.1 (346 reviews) | 9.3 (238 reviews) | 
| **Lead Qualification** | 7.3 (340 reviews) | 9.4 (240 reviews) | 
| **Lead Follow-up** | 7.5 (346 reviews) | 9.4 (243 reviews) | 
| **Meeting Scheduling ** | 7.6 (345 reviews) | 9.4 (237 reviews) | 

#### Organization

| Feature | Gong | Substrata | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.3 (350 reviews) | 9.4 (241 reviews) | 
| **Data Entry** | 8.3 (345 reviews) | 9.5 (235 reviews) | 
| **Integrations / APIs** | 8.3 (344 reviews) | 9.2 (237 reviews) | 

#### Performance Analysis

| Feature | Gong | Substrata | 
|---|---|---|
| **Coaching ** | 8.5 (346 reviews) | 9.4 (240 reviews) | 
| **Peformance Tracking** | 8.6 (351 reviews) | 9.5 (232 reviews) | 

#### Sales Analysis

| Feature | Gong | Substrata | 
|---|---|---|
| **ROI Forecasting ** | 7.7 (330 reviews) | 9.3 (230 reviews) | 
| **Sales Forecasting ** | 7.9 (336 reviews) | 9.4 (232 reviews) | 

#### Generative AI

| Feature | Gong | Substrata | 
|---|---|---|
| **AI Text Generation** | 8.6 (285 reviews) | 9.5 (225 reviews) | 
| **AI Text Summarization** | 8.9 (293 reviews) | 9.3 (225 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Gong | Substrata | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (53 reviews) | 9.8 (22 reviews) | 
| **Multi-step Planning** | 7.9 (52 reviews) | 9.6 (21 reviews) | 
| **Cross-system Integration** | 8.2 (55 reviews) | 9.6 (20 reviews) | 
| **Adaptive Learning** | 8.3 (53 reviews) | 9.5 (22 reviews) | 
| **Natural Language Interaction** | 8.2 (52 reviews) | 9.4 (21 reviews) | 
| **Proactive Assistance** | 8.2 (53 reviews) | 9.8 (22 reviews) | 
| **Decision Making** | 8.1 (53 reviews) | 9.3 (22 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.0/10 | 137 |
| **Substrata** | N/A | N/A |

#### Integrated Workflows

| Feature | Gong | Substrata | 
|---|---|---|
| **Task Management** | 7.8 (105 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.0 (111 reviews) | Not enough data | 
| **Calls and Voice** | 8.4 (107 reviews) | Not enough data | 
| **Other Outreach Options ** | 7.3 (98 reviews) | Not enough data | 
| **CRM Integration** | 8.5 (111 reviews) | Not enough data | 
| **Calendar** | 8.4 (104 reviews) | Not enough data | 
| **Shared Records** | 8.5 (100 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Gong | Substrata | 
|---|---|---|
| **Content Management** | 8.3 (102 reviews) | Not enough data | 
| **Workflow Management** | 8.1 (103 reviews) | Not enough data | 
| **Workflow Performance** | 7.9 (99 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.5 (116 reviews) | Not enough data | 
| **Gamification** | 7.3 (97 reviews) | Not enough data | 

#### AI and Automation

| Feature | Gong | Substrata | 
|---|---|---|
| **Lead Prioritization** | 7.8 (91 reviews) | Not enough data | 
| **Lead Scoring** | 7.7 (88 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 7.4 (88 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.6 (87 reviews) | Not enough data | 
| **Machine Learning** | 8.0 (88 reviews) | Not enough data | 

#### Generative AI

| Feature | Gong | Substrata | 
|---|---|---|
| **AI Text Generation** | 8.2 (95 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Gong | Substrata | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (49 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (48 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (50 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (48 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (50 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (47 reviews) | Not enough data | 
| **Decision Making** | 8.3 (50 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.4/10 | 2985 |
| **Substrata** | 9.7/10 | 399 |

#### Call Analytics

| Feature | Gong | Substrata | 
|---|---|---|
| **Call Recording** | 9.6 (2799 reviews) ✓ Verified | 9.7 (338 reviews) | 
| **Machine Learning** | 8.8 (2485 reviews) ✓ Verified | 9.6 (339 reviews) | 
| **Call Analysis** | 9.1 (2709 reviews) ✓ Verified | 9.7 (369 reviews) | 
| **Lead Qualification** | 8.3 (1794 reviews) ✓ Verified | 9.7 (342 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Gong | Substrata | 
|---|---|---|
| **Customer Scoring** | 8.6 (1872 reviews) ✓ Verified | 9.6 (344 reviews) | 
| **Speech-to-Text** | 8.3 (2546 reviews) ✓ Verified | 9.7 (335 reviews) | 
| **Sentiment Analysis** | 8.5 (9 reviews) | 10.0 (5 reviews) | 

#### Generative AI

| Feature | Gong | Substrata | 
|---|---|---|
| **AI Text Summarization** | 8.9 (701 reviews) | 9.6 (291 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Gong | Substrata | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (134 reviews) | 9.7 (65 reviews) | 
| **Multi-step Planning** | 8.0 (134 reviews) | 9.6 (66 reviews) | 
| **Cross-system Integration** | 8.1 (144 reviews) | 9.5 (69 reviews) | 
| **Adaptive Learning** | 8.0 (135 reviews) | 9.7 (68 reviews) | 
| **Natural Language Interaction** | 8.2 (136 reviews) | 9.7 (64 reviews) | 
| **Proactive Assistance** | 8.1 (135 reviews) | 9.8 (69 reviews) | 
| **Decision Making** | 7.9 (134 reviews) | 9.8 (69 reviews) | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.2/10 | 489 |
| **Substrata** | 9.5/10 | 162 |

#### Revenue Sourcing and Forecasting

| Feature | Gong | Substrata | 
|---|---|---|
| **Revenue History** | Feature Not Available | 9.7 (147 reviews) | 
| **Pipeline Management** | 8.6 (377 reviews) | 9.5 (148 reviews) | 
| **Dashboard Analytics** | 8.6 (407 reviews) | 9.6 (147 reviews) | 
| **Multi-Device Data Visualization** | 8.2 (347 reviews) | 9.4 (149 reviews) | 
| **Data Segmentation** | 8.4 (355 reviews) | 9.5 (147 reviews) | 
| **Predictive Forecasting** | 8.0 (249 reviews) | 9.3 (146 reviews) | 
| **Revenue Operations Cadence** | 8.1 (245 reviews) | 9.5 (147 reviews) | 

#### CRM Data Enrichment

| Feature | Gong | Substrata | 
|---|---|---|
| **Calendar Sync** | 9.0 (401 reviews) | 9.5 (146 reviews) | 
| **Email Activity Capture** | 8.8 (388 reviews) | 9.5 (147 reviews) | 
| **Conversation Intelligence** | 9.1 (423 reviews) | 9.6 (150 reviews) | 
| **Marketing Leads** | Feature Not Available | 9.6 (144 reviews) | 
| **Contact Capture** | 8.6 (253 reviews) | 9.6 (145 reviews) | 

#### Account Management

| Feature | Gong | Substrata | 
|---|---|---|
| **Nonengaged Accounts** | 8.1 (324 reviews) | 9.6 (145 reviews) | 
| **Account optimization** | 8.2 (339 reviews) | 9.7 (144 reviews) | 
| **Historical Patterns** | 8.3 (349 reviews) | 9.4 (145 reviews) | 
| **Rep Performance** | 8.6 (370 reviews) | 9.6 (144 reviews) | 
| **Account Engagement** | 8.5 (259 reviews) | 9.5 (146 reviews) | 
| **Historical Win/Loss Patterns** | 8.1 (240 reviews) | 9.4 (145 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Gong | Substrata | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (40 reviews) | 9.6 (23 reviews) | 
| **Cross-system Integration** | 8.0 (41 reviews) | 9.6 (23 reviews) | 
| **Adaptive Learning** | 7.6 (39 reviews) | 9.4 (23 reviews) | 
| **Proactive Assistance** | 7.3 (37 reviews) | 9.6 (22 reviews) | 
| **Decision Making** | 7.4 (39 reviews) | 9.7 (25 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Substrata** | 9.7/10 | 358 |

#### Agentic AI - Email Tracking

| Feature | Gong | Substrata | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.7 (55 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (54 reviews) | 
| **Cross-system Integration** | Not enough data | 9.6 (54 reviews) | 
| **Adaptive Learning** | Not enough data | 9.9 (56 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.7 (58 reviews) | 
| **Proactive Assistance** | Not enough data | 9.7 (56 reviews) | 
| **Decision Making** | Not enough data | 9.7 (62 reviews) | 

#### Analytics

| Feature | Gong | Substrata | 
|---|---|---|
| **Open Rates** | Not enough data | 9.7 (333 reviews) | 
| **Link Activity** | Not enough data | 9.6 (330 reviews) | 
| **Attachment Activity** | Not enough data | 9.6 (334 reviews) | 

#### Customizations

| Feature | Gong | Substrata | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 9.6 (334 reviews) | 
| **Email Scheduling** | Not enough data | 9.7 (333 reviews) | 
| **Notifications** | Not enough data | 9.7 (332 reviews) | 
| **Email Categorization** | Not enough data | 9.6 (333 reviews) | 
| **Templates** | Not enough data | 9.5 (329 reviews) | 

#### Generative AI

| Feature | Gong | Substrata | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.5 (329 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.5/10 | 1018 |
| **Substrata** | 9.5/10 | 219 |

#### Agentic AI - Sales Analytics

| Feature | Gong | Substrata | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (57 reviews) | 9.7 (35 reviews) | 
| **Cross-system Integration** | 8.4 (57 reviews) | 9.5 (39 reviews) | 
| **Adaptive Learning** | 8.3 (58 reviews) | 9.9 (35 reviews) | 
| **Natural Language Interaction** | 8.6 (59 reviews) | 9.8 (35 reviews) | 
| **Proactive Assistance** | 8.3 (58 reviews) | 9.7 (36 reviews) | 

#### Data Sourcing

| Feature | Gong | Substrata | 
|---|---|---|
| **Data Sourcing** | 8.5 (748 reviews) | 9.6 (203 reviews) | 
| **Exporting & Sharing Data** | 8.7 (790 reviews) | 9.5 (198 reviews) | 
| **Multi-Device Data Visualization** | 8.5 (717 reviews) | 9.5 (198 reviews) | 
| **Interactive Dashboards** | 8.9 (805 reviews) | 9.4 (203 reviews) | 
| **Data Segmentation** | 8.6 (726 reviews) | 9.4 (195 reviews) | 

#### Predictive Analytics

| Feature | Gong | Substrata | 
|---|---|---|
| **Lead Scoring** | 8.1 (722 reviews) | 9.5 (198 reviews) | 
| **Opportunity Scoring** | 8.4 (751 reviews) | 9.4 (193 reviews) | 
| **Risk Analysis** | 8.2 (737 reviews) | 9.4 (196 reviews) | 
| **Live Forecasting** | 8.3 (723 reviews) | 9.5 (194 reviews) | 

#### Sales Management

| Feature | Gong | Substrata | 
|---|---|---|
| **Live Pipeline Management** | 8.6 (761 reviews) | 9.5 (190 reviews) | 
| **Sales Gamification** | 8.2 (722 reviews) | 9.5 (188 reviews) | 
| **Account-Based Analytics** | 8.7 (759 reviews) | 9.4 (190 reviews) | 
| **Activity Tracking** | 9.0 (831 reviews) | 9.5 (192 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.8/10 | 2877 |
| **Substrata** | 9.6/10 | 432 |

#### Agentic AI - Sales Coaching

| Feature | Gong | Substrata | 
|---|---|---|
| **Multi-step Planning** | 8.1 (61 reviews) | 9.6 (88 reviews) | 
| **Cross-system Integration** | 8.5 (62 reviews) | 8.9 (108 reviews) | 
| **Adaptive Learning** | 8.3 (62 reviews) | 9.5 (95 reviews) | 
| **Decision Making** | 8.3 (60 reviews) | 9.9 (123 reviews) | 

#### Training

| Feature | Gong | Substrata | 
|---|---|---|
| **Knowledge Base** | 9.0 (1967 reviews) ✓ Verified | 9.8 (276 reviews) | 
| **Coaching Materials** | 9.0 (2180 reviews) ✓ Verified | 9.6 (280 reviews) | 
| **Playbook Creation** | 8.6 (1527 reviews) ✓ Verified | 9.6 (264 reviews) | 
| **Video Record** | 9.2 (2217 reviews) ✓ Verified | 9.5 (265 reviews) | 

#### Feedback

| Feature | Gong | Substrata | 
|---|---|---|
| **Review** | 9.3 (2373 reviews) ✓ Verified | 9.6 (274 reviews) | 
| **Scorecard** | 9.0 (1853 reviews) ✓ Verified | 9.6 (279 reviews) | 
| **Coaching Card** | 9.0 (1894 reviews) ✓ Verified | 9.6 (278 reviews) | 
| **Leaderboard** | 8.8 (1604 reviews) ✓ Verified | 9.7 (270 reviews) | 
| **Real-Time Updates** | 8.9 (1790 reviews) ✓ Verified | 9.6 (313 reviews) | 
| **Notifications** | 8.9 (1877 reviews) ✓ Verified | 9.6 (287 reviews) | 
| **Competition** | Feature Not Available | 9.6 (264 reviews) | 

#### Generative AI

| Feature | Gong | Substrata | 
|---|---|---|
| **AI Text Summarization** | 8.9 (388 reviews) | 9.6 (276 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 9.3/10 | 66 |
| **Substrata** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Gong | Substrata | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.9 (17 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Gong | Substrata | 
|---|---|---|
| **Conversation Intelligence** | 9.7 (44 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.0 (9 reviews) | Not enough data | 
| **CRM Data Enrichment** | 8.8 (7 reviews) | Not enough data | 
| **Actionable Insights** | 9.6 (33 reviews) | Not enough data | 
| **Risk Flagging** | 10.0 (6 reviews) | Not enough data | 
| **Workflow Orchestration** | 9.2 (6 reviews) | Not enough data | 
| **Sales Coaching** | 9.6 (25 reviews) | Not enough data | 
| **Pipeline & Deal Management** | 9.6 (12 reviews) | Not enough data | 
| **Customer Data Capture** | 9.5 (29 reviews) | Not enough data | 

---
## Categories
**Shared Categories (5):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to Gong (2):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Substrata (1):** [Email Tracking Software](https://www.g2.com/categories/email-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Gong | Substrata | 
|---|---|---|
| **Small-Business** | 12.9% | 44.8% | 
| **Mid-Market** | 69.4% | 39.6% | 
| **Enterprise** | 17.7% | 15.6% | 

### By Industry

#### Gong

- **Computer Software:** 37.5%
- **Information Technology and Services:** 16.9%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer & Network Security:** 1.6%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.3%
- **Other:** 20.4%

#### Substrata

- **Information Technology and Services:** 12.6%
- **Marketing and Advertising:** 9.4%
- **Computer Software:** 4.5%
- **Accounting:** 3.6%
- **Consulting:** 3.5%
- **Financial Services:** 2.9%
- **Real Estate:** 2.6%
- **Retail:** 2.5%
- **Education Management:** 2.4%
- **Staffing and Recruiting:** 2.3%
- **Other:** 53.7%

---
## Alternatives

### Alternatives to Gong

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25797 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.4/5 stars (968 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9656 reviews)
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- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)

### Alternatives to Substrata

- [Fathom](https://www.g2.com/products/fathom-video/reviews) — 5.0/5 stars (6835 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (927 reviews)
- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25797 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) — 4.7/5 stars (748 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1542 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13815 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1362 reviews)
- [Nooks](https://www.g2.com/products/nooks/reviews) — 4.8/5 stars (1525 reviews)

---
## Top Discussions

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

### Substrata

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gong-vs-substrata-substrata)