G2 reviewers report that Gong excels in user-friendliness, with many users appreciating its seamless integration with existing systems through the Gong Everywhere extension. This ease of use is complemented by features like AI note-taking and automated follow-ups, which streamline the sales process significantly.
Users say that SPOTIO stands out for its robust field sales capabilities, particularly highlighting its mobile platform that allows for easy data entry and lead generation on the go. Reviewers have noted that the tool's offline mode is a game-changer for field teams, enabling them to access schedules and leads without internet connectivity.
According to verified reviews, Gong's AI-driven insights from sales calls provide valuable analytics that help teams understand customer interactions better. Users have praised the ability to search for keywords and gather insights, making it a powerful tool for refining sales strategies.
Reviewers mention that while SPOTIO offers excellent task management and lead prioritization features, it may not be as comprehensive in analytics as Gong. Users appreciate SPOTIO's focus on field accountability and visibility, which enhances productivity, but some feel it lacks the depth of insights provided by Gong.
G2 reviewers highlight that both products have comparable ease of setup, but Gong's extensive support resources and community engagement seem to give it an edge in ongoing user assistance. Users have noted that Gong's support quality is consistently high, which is crucial for teams looking to maximize their investment.
Users report that SPOTIO's focus on small businesses allows it to cater specifically to the needs of field sales teams, while Gong's strength lies in serving mid-market companies with more complex sales processes. This distinction can influence which tool is better suited for a buyer's specific organizational needs.
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Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
How do I understand the colors and what they mean exactly?
2 Comments
JE
Every color is customizable and can be set to any color you choose. Note: this is done on the Admin level and becomes a set standard across the entire...Read more
What is the best way to identify renters in spotio
2 Comments
TM
What is the best way to distinguish rentersRead more
Do you have an implementation/onboarding fee?
1 Comment
Official Response from SPOTIO
SPOTIO is an investment in your business. And since your success is our success, we created an onboarding program to make sure you make the most of that...Read more
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