Compare Gong and SAP Sales Cloud 
At a Glance
Market Segments
Mid-Market (69.4% of reviews)
Enterprise (44.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gong
Star Rating
(6,561)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSAP Sales Cloud
Star Rating
(983)4.2 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in user experience, with many users praising its intuitive interface and ease of setup. One user highlighted how the initial setup was straightforward, allowing them to quickly start benefiting from the software.
- Users say that SAP Sales Cloud shines in its integration capabilities, particularly with other SAP solutions like SAP S/4HANA. Reviewers appreciate how this deep integration allows them to create quotes and manage orders directly within the CRM, streamlining their workflow.
- According to verified reviews, Gong has a significant edge in capturing and analyzing customer interactions. Users find it invaluable for understanding communication patterns, with one reviewer noting how it helps them improve their conversations with prospects by providing detailed meeting messages.
- Reviewers mention that while SAP Sales Cloud offers robust forecasting tools, some users feel it can be complex to navigate at times. However, they do appreciate the centralized view of customer information, which helps in tracking sales activities effectively.
- G2 reviewers highlight Gong's proactive assistance features, which help users quickly retrieve customer information when needed. This capability is particularly beneficial for sales professionals who require timely insights during client interactions.
- Users report that SAP Sales Cloud provides strong data visualization tools, with interactive dashboards that help in monitoring sales performance. However, they also note that Gong's analytics capabilities are more user-friendly, making it easier to derive actionable insights from call data.
Pricing
Entry-Level Pricing
Gong
No pricing availableSAP Sales Cloud
No pricing availableFree Trial
Gong
No trial information availableSAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.4
5,000
8.5
700
Ease of Use
9.3
5,059
7.9
712
Ease of Setup
9.1
1,272
8.1
397
Ease of Admin
9.1
773
8.0
262
Quality of Support
9.2
3,551
8.3
670
Has the product been a good partner in doing business?
9.3
775
8.5
262
Product Direction (% positive)
9.0
4,674
8.5
674
Features by Category
Sales Force Automation
Not enough data
8.3
473
|
Verified
Not enough data
8.2
312
Not enough data
8.2
438
|
Verified
Not enough data
8.3
452
|
Verified
Not enough data
8.1
406
|
Verified
Not enough data
8.1
426
|
Verified
Not enough data
8.1
427
|
Verified
Not enough data
8.2
430
|
Verified
Not enough data
8.2
445
|
Verified
Marketing Automation
Not enough data
7.9
378
|
Verified
Not enough data
8.2
303
Not enough data
8.4
402
|
Verified
Not enough data
8.1
348
|
Verified
Customer Support
Not enough data
8.4
411
|
Verified
Not enough data
8.2
421
|
Verified
Not enough data
8.2
418
|
Verified
Not enough data
8.0
381
|
Verified
Not enough data
8.2
409
|
Verified
Reporting & Analytics
Not enough data
8.2
463
|
Verified
Not enough data
8.2
462
|
Verified
Not enough data
8.2
419
|
Verified
Mobile & Social
Not enough data
8.1
270
Not enough data
8.0
217
Not enough data
7.8
341
|
Verified
Platform
Not enough data
8.0
291
|
Verified
Not enough data
8.3
289
|
Verified
Not enough data
8.5
293
|
Verified
Not enough data
8.3
260
|
Verified
Not enough data
8.2
269
|
Verified
Not enough data
8.4
276
|
Verified
Not enough data
8.3
294
|
Verified
Not enough data
8.3
280
|
Verified
Integration
Not enough data
8.4
288
|
Verified
Not enough data
8.2
270
|
Verified
Not enough data
8.1
251
|
Verified
Generative AI
Not enough data
7.6
137
Agentic AI - CRM
Not enough data
7.2
41
Not enough data
7.3
41
Not enough data
7.7
43
Not enough data
7.3
42
Not enough data
7.6
40
Not enough data
7.6
41
Not enough data
7.7
41
Lead Facilitation
7.1
347
Not enough data
7.3
341
Not enough data
7.5
346
Not enough data
7.6
345
Not enough data
Organization
8.3
350
Not enough data
8.3
346
Not enough data
8.3
345
Not enough data
Performance Analysis
8.5
347
Not enough data
8.6
352
Not enough data
Sales Analysis
7.7
331
Not enough data
7.9
337
Not enough data
Generative AI
8.6
286
Not enough data
8.9
293
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
55
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
103
Not enough data
7.9
106
Not enough data
8.3
105
Not enough data
7.3
98
Not enough data
8.5
104
Not enough data
8.4
102
Not enough data
8.5
98
Not enough data
Repeatability and Reportability
8.2
100
Not enough data
8.0
100
Not enough data
7.9
99
Not enough data
8.4
106
Not enough data
7.3
97
Not enough data
AI and Automation
7.8
91
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Not enough data
Generative AI
8.2
93
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
49
Not enough data
8.0
47
Not enough data
8.2
48
Not enough data
Call Analytics
9.6
2785
|
Verified
Not enough data
8.8
2481
|
Verified
Not enough data
9.1
2700
|
Verified
Not enough data
8.3
1793
|
Verified
Not enough data
Artificial Intelligence - Conversation Intelligence
8.6
1870
|
Verified
Not enough data
8.3
2539
|
Verified
Not enough data
9.0
5
Not enough data
Generative AI
8.9
696
Not enough data
Agentic AI - Conversation Intelligence
8.0
135
Not enough data
8.0
134
Not enough data
8.1
141
Not enough data
8.0
135
Not enough data
8.2
137
Not enough data
8.1
135
Not enough data
8.0
135
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
378
Not enough data
8.6
408
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Agentic AI - Sales Analytics
8.3
55
7.6
11
8.5
55
7.9
11
8.4
57
7.6
11
8.6
58
7.4
11
8.3
57
7.9
11
Data Sourcing
8.5
746
8.6
132
8.7
788
8.8
131
8.5
715
8.6
128
8.9
803
9.0
130
8.6
724
8.6
130
Predictive Analytics
8.1
719
8.8
128
8.4
749
8.9
129
8.2
735
8.7
132
8.3
721
8.9
136
Sales Management
8.6
759
8.6
133
8.2
720
8.3
131
8.7
757
8.7
133
9.0
827
9.0
134
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
60
Not enough data
Training
9.0
1964
|
Verified
Not enough data
9.0
2176
|
Verified
Not enough data
8.6
1525
|
Verified
Not enough data
9.2
2214
|
Verified
Not enough data
Feedback
9.3
2369
|
Verified
Not enough data
9.0
1851
|
Verified
Not enough data
9.0
1892
|
Verified
Not enough data
8.8
1603
|
Verified
Not enough data
8.9
1789
|
Verified
Not enough data
8.9
1876
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.9
386
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gong and SAP Sales Cloud are categorized as Sales Analytics
Unique Categories
Gong is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, and Revenue AI Platforms
SAP Sales Cloud is categorized as CRM
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.6%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.0%
Financial Services
3.2%
Other
28.4%
Information Technology and Services
13.8%
Computer Software
4.8%
Accounting
4.7%
Financial Services
3.8%
Automotive
3.3%
Other
69.6%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
PB
Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!Read more
Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.
3 Comments
CG
Very high ferformerRead more
What is CRM features?
2 Comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
What SAP components are included in SAP CRM?
1 Comment
Official Response from SAP Sales Cloud
SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager...Read more
What SAP components are included in SAP CRM?
1 Comment
SR
Still learning from these SAP Ocean Read more
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