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Compare Gong and Salesmate 
Featured Products
At a Glance
Market Segments
Mid-Market (69.3% of reviews)
Small-Business (79.4% of reviews)
Entry-Level Pricing
No pricing available
$23.00 1 USER Per Month
Gong
Star Rating
(6,455)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSalesmate
Star Rating
(106)4.6 out of 5
Market Segments
Small-Business (79.4% of reviews)
Pros & Cons
Entry-Level Pricing
$23.00 1 USER Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing advanced features for sales call analysis, with users praising its top-tier recording and AI-driven insights. This capability allows sales teams to gain valuable feedback and improve their strategies based on detailed transcriptions and summaries of conversations.
- Users say that Salesmate shines in its intuitive interface and automation features, which help streamline lead management for small teams. One user highlighted how the platform simplified tracking lead status, directly enhancing their conversion rates.
- According to verified reviews, Gong's robust conversation intelligence sets it apart, enabling users to automatically transcribe and analyze calls. This feature is particularly beneficial for teams looking to extract actionable insights quickly, as noted by users who appreciate the efficiency it brings to their sales processes.
- Reviewers mention that Salesmate is particularly well-suited for small businesses, with a focus on CRM and lead tracking. Users have found it to be a game-changer, allowing them to focus more on closing deals rather than getting bogged down in administrative tasks.
- G2 reviewers highlight Gong's strong market presence and user satisfaction, reflected in its high G2 Score. This indicates a well-established product that many users trust for their sales engagement needs, especially in mid-market segments.
- Users report that while Salesmate offers a solid experience with high ratings for ease of use and setup, it may not have the same depth of features as Gong, particularly in areas like sales coaching and insights generation, which are critical for larger sales teams.
Pricing
Entry-Level Pricing
Gong
No pricing availableSalesmate
BASIC
$23.00
1 USER Per Month
Basic plan is suitable for all types of small sales team. Starting from $23 per month per user when billed annually & $29 per month per user when billed monthly.
- Contact management
- Company management
- Deal management
Free Trial
Gong
No trial information availableSalesmate
Free Trial is available
Ratings
Meets Requirements
9.4
4,947
9.0
78
Ease of Use
9.3
5,003
9.1
88
Ease of Setup
9.1
1,229
9.1
56
Ease of Admin
9.1
769
9.3
38
Quality of Support
9.3
3,513
9.0
78
Has the product been a good partner in doing business?
9.3
771
9.3
38
Product Direction (% positive)
9.0
4,625
9.2
83
Features by Category
Sales Force Automation
Not enough data
9.1
53
|
Verified
Not enough data
8.6
28
Not enough data
9.1
55
|
Verified
Not enough data
8.9
49
|
Verified
Not enough data
8.4
41
Not enough data
9.0
45
Not enough data
8.6
41
|
Verified
Not enough data
8.4
38
Not enough data
8.6
40
Marketing Automation
Not enough data
8.7
49
|
Verified
Not enough data
8.9
43
Not enough data
9.0
52
|
Verified
Not enough data
8.6
40
Customer Support
Not enough data
8.3
44
Not enough data
8.6
43
|
Verified
Not enough data
8.7
43
|
Verified
Not enough data
8.5
44
|
Verified
Not enough data
8.7
41
|
Verified
Reporting & Analytics
Not enough data
8.4
47
|
Verified
Not enough data
9.0
52
|
Verified
Not enough data
8.7
41
|
Verified
Mobile & Social
Not enough data
8.4
37
|
Verified
Not enough data
8.9
21
Not enough data
8.6
44
|
Verified
Platform
Not enough data
8.8
38
|
Verified
Not enough data
8.9
35
|
Verified
Not enough data
9.2
33
|
Verified
Not enough data
8.5
29
|
Verified
Not enough data
8.6
28
|
Verified
Not enough data
8.7
30
|
Verified
Not enough data
9.2
35
|
Verified
Not enough data
8.6
29
Integration
Not enough data
8.6
32
|
Verified
Not enough data
8.6
31
|
Verified
Not enough data
8.3
29
|
Verified
Generative AI
Not enough data
7.6
20
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.1
350
Not enough data
7.3
344
Not enough data
7.5
348
Not enough data
7.6
347
Not enough data
Organization
8.3
352
Not enough data
8.3
348
Not enough data
8.3
349
Not enough data
Performance Analysis
8.5
350
Not enough data
8.6
354
Not enough data
Sales Analysis
7.8
334
Not enough data
7.9
340
Not enough data
Generative AI
8.6
286
Not enough data
8.9
293
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
102
9.1
22
7.9
103
9.3
25
8.3
101
8.7
23
7.3
98
8.4
21
8.5
103
8.9
24
8.4
101
9.0
20
8.5
97
8.5
19
Repeatability and Reportability
8.2
99
Feature Not Available
8.0
99
8.9
21
7.9
98
8.9
21
8.3
103
8.2
20
7.3
97
Feature Not Available
AI and Automation
7.8
90
8.7
21
7.7
88
8.7
21
7.4
87
8.5
13
7.6
87
8.5
12
8.0
87
8.2
12
Generative AI
8.2
91
7.9
11
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Not enough data
Call Analytics
9.6
2753
|
Verified
Not enough data
8.8
2467
|
Verified
Not enough data
9.1
2665
|
Verified
Not enough data
8.3
1794
|
Verified
Not enough data
Agent Performance Management
8.6
1871
|
Verified
Not enough data
8.3
2520
|
Verified
Not enough data
8.7
2307
|
Verified
Not enough data
Generative AI
8.9
676
Not enough data
Agentic AI - Conversation Intelligence
8.0
135
Not enough data
8.0
134
Not enough data
8.2
133
Not enough data
8.0
135
Not enough data
8.2
135
Not enough data
8.1
135
Not enough data
7.9
134
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
14
Not enough data
8.7
20
Personalization
Not enough data
8.7
20
Not enough data
8.6
22
Not enough data
8.7
23
Not enough data
8.6
20
Administrative
Not enough data
8.7
22
Not enough data
8.3
20
Not enough data
8.7
20
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.1
19
Not enough data
9.4
21
Not enough data
Feature Not Available
Customizations
Not enough data
9.6
22
Not enough data
9.7
21
Not enough data
9.1
22
Not enough data
9.1
21
Not enough data
9.2
22
Generative AI
Not enough data
8.3
12
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
803
Not enough data
8.6
726
Not enough data
Predictive Analytics
8.1
721
Not enough data
8.4
749
Not enough data
8.2
735
Not enough data
8.3
723
Not enough data
Sales Management
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
824
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
9.0
21
Not enough data
9.0
19
Not enough data
9.1
21
Not enough data
9.3
20
Not enough data
Not enough data
Contacts
Not enough data
8.9
22
Not enough data
8.8
21
Not enough data
9.2
22
Insights
Not enough data
9.3
22
Not enough data
9.4
21
Not enough data
9.2
20
Not enough data
9.1
21
Not enough data
9.1
22
Not enough data
Not enough data
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Not enough data
Training
9.0
1965
|
Verified
Not enough data
9.0
2176
|
Verified
Not enough data
8.6
1527
|
Verified
Not enough data
9.2
2215
|
Verified
Not enough data
Feedback
9.3
2370
|
Verified
Not enough data
9.0
1852
|
Verified
Not enough data
9.0
1894
|
Verified
Not enough data
8.8
1605
|
Verified
Not enough data
8.9
1791
|
Verified
Not enough data
8.9
1877
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.9
388
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gong and Salesmate are categorized as Sales Engagement, AI Sales Assistant, and Sales Analytics
Unique Categories
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, and Sales Coaching
Salesmate is categorized as Outbound Call Tracking, Email Tracking, Sales Performance Management, Live Chat, CRM, Help Desk, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesmate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Marketing and Advertising
14.7%
Computer Software
10.8%
Information Technology and Services
9.8%
Hospitality
8.8%
Real Estate
5.9%
Other
50.0%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Who owns Salesmate?
1 Comment
MK
Salesmate seems to be generic enough and powerful enough to be used by different industries. It is easily customizable. Read more
Salesmate has no more discussions with answers
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