# Gong vs Salesken Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gong excels in its **AI capabilities** , particularly with features like the Agent Studio, which simplifies call analysis and CRM synchronization. Users appreciate the ability to generate AI summaries of calls, making it easier to capture important notes and action items.
- **Users say** that Salesken shines in providing **real-time call insights** and **AI-driven coaching**. Reviewers highlight its effective conversation analytics and seamless CRM integration, which help improve sales performance by offering actionable feedback during calls.
- **According to verified reviews** , Gong has a significantly higher overall satisfaction score, reflecting its strong performance in areas like **call recording** and **call analysis**. Users find these features particularly beneficial for tracking sales conversations and extracting valuable insights.
- **Reviewers mention** that while Salesken offers a user-friendly experience, it faces challenges in comparison to Gong's extensive feature set. Users have noted that Gong's ability to attach action items to specific points in call recordings enhances usability and follow-up efficiency.
- **G2 reviewers highlight** that Gong's implementation process is generally quick and intuitive, which is a significant advantage for teams looking to onboard rapidly. In contrast, Salesken, while helpful, has received mixed feedback regarding its setup process.
- **Users report** that both products are effective in their respective niches, but Gong's broader market presence and higher volume of recent reviews suggest a more robust user community and ongoing product development, which can be crucial for long-term support and feature enhancements.



| | Gong | Salesken | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 6,644 | 396 | 
| **Largest Market Segment** | Mid-Market (69.4% of reviews) | Mid-Market (57.9% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Gong

Pros:
- Helpful (301 reviews)
- Ease of Use (240 reviews)

Cons:
- Call Issues (119 reviews)
- Recording Issues (77 reviews)

### Salesken

Pros:
- Helpful (11 reviews)
- Feedback Management (7 reviews)

Cons:
- Call Issues (2 reviews)
- Call Limitations (2 reviews)

---
## Ratings Comparison
| Rating | Gong | Salesken | 
|---|---|---|
  | **Meets Requirements** | 9.4 (5076 reviews) | 9.9 (338 reviews) | 
  | **Ease of Use** | 9.3 (5137 reviews) | 9.9 (335 reviews) | 
  | **Ease of Setup** | 9.1 (1335 reviews) | 9.8 (40 reviews) | 
  | **Ease of Admin** | 9.1 (777 reviews) | 9.9 (21 reviews) | 
  | **Quality of Support** | 9.2 (3600 reviews) | 9.9 (336 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (779 reviews) | 9.8 (21 reviews) | 
  | **Product Direction (% positive)** | 9.0 (4741 reviews) | 9.9 (302 reviews) | 

---
## Pricing

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Salesken

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.1/10 | 396 |
| **Salesken** | 9.6/10 | 52 |

#### Lead Facilitation

| Feature | Gong | Salesken | 
|---|---|---|
| **Customer-facing Chatbot** | 7.1 (346 reviews) | Feature Not Available | 
| **Lead Qualification** | 7.3 (340 reviews) | 9.7 (49 reviews) | 
| **Lead Follow-up** | 7.5 (346 reviews) | Feature Not Available | 
| **Meeting Scheduling ** | 7.6 (345 reviews) | Feature Not Available | 

#### Organization

| Feature | Gong | Salesken | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.3 (350 reviews) | 9.8 (47 reviews) | 
| **Data Entry** | 8.3 (345 reviews) | Feature Not Available | 
| **Integrations / APIs** | 8.3 (344 reviews) | 9.8 (45 reviews) | 

#### Performance Analysis

| Feature | Gong | Salesken | 
|---|---|---|
| **Coaching ** | 8.5 (346 reviews) | 9.7 (45 reviews) | 
| **Peformance Tracking** | 8.6 (351 reviews) | 9.8 (45 reviews) | 

#### Sales Analysis

| Feature | Gong | Salesken | 
|---|---|---|
| **ROI Forecasting ** | 7.7 (330 reviews) | Feature Not Available | 
| **Sales Forecasting ** | 7.9 (336 reviews) | 9.8 (45 reviews) | 

#### Generative AI

| Feature | Gong | Salesken | 
|---|---|---|
| **AI Text Generation** | 8.6 (285 reviews) | 9.3 (20 reviews) | 
| **AI Text Summarization** | 8.9 (293 reviews) | 9.5 (20 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Gong | Salesken | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (53 reviews) | Not enough data | 
| **Multi-step Planning** | 7.9 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (55 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (53 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (52 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (53 reviews) | Not enough data | 
| **Decision Making** | 8.1 (53 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.0/10 | 134 |
| **Salesken** | 9.8/10 | 53 |

#### Integrated Workflows

| Feature | Gong | Salesken | 
|---|---|---|
| **Task Management** | 7.8 (105 reviews) | 9.8 (41 reviews) | 
| **Email Tracking/Automation** | 8.0 (111 reviews) | 9.7 (42 reviews) | 
| **Calls and Voice** | 8.4 (107 reviews) | 9.8 (43 reviews) | 
| **Other Outreach Options ** | 7.3 (98 reviews) | 9.7 (39 reviews) | 
| **CRM Integration** | 8.5 (110 reviews) | 9.8 (40 reviews) | 
| **Calendar** | 8.4 (104 reviews) | 9.8 (37 reviews) | 
| **Shared Records** | 8.5 (100 reviews) | 9.8 (39 reviews) | 

#### Repeatability and Reportability

| Feature | Gong | Salesken | 
|---|---|---|
| **Content Management** | 8.3 (102 reviews) | 9.8 (36 reviews) | 
| **Workflow Management** | 8.1 (103 reviews) | 10.0 (38 reviews) | 
| **Workflow Performance** | 7.9 (99 reviews) | 9.8 (38 reviews) | 
| **Sales Coaching and Insights** | 8.5 (113 reviews) | 9.8 (38 reviews) | 
| **Gamification** | 7.3 (97 reviews) | 9.6 (37 reviews) | 

#### AI and Automation

| Feature | Gong | Salesken | 
|---|---|---|
| **Lead Prioritization** | 7.8 (91 reviews) | 9.8 (36 reviews) | 
| **Lead Scoring** | 7.7 (88 reviews) | 10.0 (41 reviews) | 
| **Best Time of Day Scheduling** | 7.4 (88 reviews) | 10.0 (43 reviews) | 
| **Buyer Intelligence** | 7.6 (87 reviews) | 9.7 (45 reviews) | 
| **Machine Learning** | 8.0 (88 reviews) | 9.8 (47 reviews) | 

#### Generative AI

| Feature | Gong | Salesken | 
|---|---|---|
| **AI Text Generation** | 8.2 (95 reviews) | 9.2 (13 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Gong | Salesken | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (49 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (48 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (50 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (48 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (50 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (47 reviews) | Not enough data | 
| **Decision Making** | 8.3 (50 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.5/10 | 2982 |
| **Salesken** | 9.6/10 | 216 |

#### Call Analytics

| Feature | Gong | Salesken | 
|---|---|---|
| **Call Recording** | 9.6 (2797 reviews) ✓ Verified | 9.5 (207 reviews) | 
| **Machine Learning** | 8.8 (2484 reviews) ✓ Verified | 9.6 (206 reviews) | 
| **Call Analysis** | 9.1 (2707 reviews) ✓ Verified | 9.6 (203 reviews) | 
| **Lead Qualification** | 8.3 (1794 reviews) ✓ Verified | 9.7 (203 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Gong | Salesken | 
|---|---|---|
| **Customer Scoring** | 8.6 (1872 reviews) ✓ Verified | 9.8 (204 reviews) | 
| **Speech-to-Text** | 8.3 (2545 reviews) ✓ Verified | 9.7 (203 reviews) | 
| **Sentiment Analysis** | 9.0 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | Gong | Salesken | 
|---|---|---|
| **AI Text Summarization** | 8.9 (700 reviews) | 9.6 (21 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Gong | Salesken | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (134 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (134 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (144 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (135 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (136 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (135 reviews) | Not enough data | 
| **Decision Making** | 7.9 (134 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.2/10 | 489 |
| **Salesken** | 9.5/10 | 8 |

#### Revenue Sourcing and Forecasting

| Feature | Gong | Salesken | 
|---|---|---|
| **Revenue History** | Feature Not Available | 10.0 (7 reviews) | 
| **Pipeline Management** | 8.6 (377 reviews) | 9.4 (6 reviews) | 
| **Dashboard Analytics** | 8.6 (407 reviews) | 9.7 (6 reviews) | 
| **Multi-Device Data Visualization** | 8.2 (347 reviews) | 9.5 (7 reviews) | 
| **Data Segmentation** | 8.4 (355 reviews) | 9.8 (7 reviews) | 
| **Predictive Forecasting** | 8.0 (249 reviews) | 9.7 (6 reviews) | 
| **Revenue Operations Cadence** | 8.1 (245 reviews) | 9.5 (7 reviews) | 

#### CRM Data Enrichment

| Feature | Gong | Salesken | 
|---|---|---|
| **Calendar Sync** | 9.0 (401 reviews) | 9.7 (6 reviews) | 
| **Email Activity Capture** | 8.8 (388 reviews) | 9.3 (5 reviews) | 
| **Conversation Intelligence** | 9.1 (423 reviews) | 10.0 (5 reviews) | 
| **Marketing Leads** | Feature Not Available | 9.2 (6 reviews) | 
| **Contact Capture** | 8.6 (253 reviews) | 9.7 (6 reviews) | 

#### Account Management

| Feature | Gong | Salesken | 
|---|---|---|
| **Nonengaged Accounts** | 8.1 (324 reviews) | 8.6 (6 reviews) | 
| **Account optimization** | 8.2 (339 reviews) | 9.0 (8 reviews) | 
| **Historical Patterns** | 8.3 (349 reviews) | 9.4 (8 reviews) | 
| **Rep Performance** | 8.6 (370 reviews) | 9.8 (7 reviews) | 
| **Account Engagement** | 8.5 (259 reviews) | 9.3 (7 reviews) | 
| **Historical Win/Loss Patterns** | 8.1 (240 reviews) | 9.8 (8 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Gong | Salesken | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (40 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (41 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (37 reviews) | Not enough data | 
| **Decision Making** | 7.4 (39 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.5/10 | 1018 |
| **Salesken** | 9.8/10 | 128 |

#### Agentic AI - Sales Analytics

| Feature | Gong | Salesken | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (57 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (57 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (58 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (59 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (58 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Gong | Salesken | 
|---|---|---|
| **Data Sourcing** | 8.5 (748 reviews) | 9.8 (112 reviews) | 
| **Exporting & Sharing Data** | 8.7 (790 reviews) | 9.8 (117 reviews) | 
| **Multi-Device Data Visualization** | 8.5 (717 reviews) | 9.8 (113 reviews) | 
| **Interactive Dashboards** | 8.9 (805 reviews) | 9.8 (113 reviews) | 
| **Data Segmentation** | 8.6 (726 reviews) | 9.7 (111 reviews) | 

#### Predictive Analytics

| Feature | Gong | Salesken | 
|---|---|---|
| **Lead Scoring** | 8.1 (722 reviews) | 9.8 (115 reviews) | 
| **Opportunity Scoring** | 8.4 (751 reviews) | 9.8 (115 reviews) | 
| **Risk Analysis** | 8.2 (737 reviews) | 9.8 (112 reviews) | 
| **Live Forecasting** | 8.3 (723 reviews) | 9.8 (112 reviews) | 

#### Sales Management

| Feature | Gong | Salesken | 
|---|---|---|
| **Live Pipeline Management** | 8.6 (761 reviews) | 9.7 (112 reviews) | 
| **Sales Gamification** | 8.2 (722 reviews) | 9.8 (116 reviews) | 
| **Account-Based Analytics** | 8.7 (759 reviews) | 9.8 (116 reviews) | 
| **Activity Tracking** | 9.0 (831 reviews) | 9.8 (115 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.8/10 | 2877 |
| **Salesken** | 9.8/10 | 138 |

#### Agentic AI - Sales Coaching

| Feature | Gong | Salesken | 
|---|---|---|
| **Multi-step Planning** | 8.1 (61 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (62 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (62 reviews) | Not enough data | 
| **Decision Making** | 8.3 (60 reviews) | Not enough data | 

#### Training

| Feature | Gong | Salesken | 
|---|---|---|
| **Knowledge Base** | 9.0 (1967 reviews) ✓ Verified | 9.8 (128 reviews) | 
| **Coaching Materials** | 9.0 (2180 reviews) ✓ Verified | Feature Not Available | 
| **Playbook Creation** | 8.6 (1527 reviews) ✓ Verified | 9.8 (127 reviews) | 
| **Video Record** | 9.2 (2217 reviews) ✓ Verified | 9.8 (124 reviews) | 

#### Feedback

| Feature | Gong | Salesken | 
|---|---|---|
| **Review** | 9.3 (2373 reviews) ✓ Verified | 9.8 (125 reviews) | 
| **Scorecard** | 9.0 (1853 reviews) ✓ Verified | 9.8 (125 reviews) | 
| **Coaching Card** | 9.0 (1894 reviews) ✓ Verified | 9.8 (123 reviews) | 
| **Leaderboard** | 8.8 (1604 reviews) ✓ Verified | 9.8 (121 reviews) | 
| **Real-Time Updates** | 8.9 (1790 reviews) ✓ Verified | 9.8 (124 reviews) | 
| **Notifications** | 8.9 (1877 reviews) ✓ Verified | 9.8 (125 reviews) | 
| **Competition** | Feature Not Available | 9.8 (125 reviews) | 

#### Generative AI

| Feature | Gong | Salesken | 
|---|---|---|
| **AI Text Summarization** | 8.9 (388 reviews) | 9.3 (16 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 9.2/10 | 63 |
| **Salesken** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Gong | Salesken | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.9 (17 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Gong | Salesken | 
|---|---|---|
| **Conversation Intelligence** | 9.7 (43 reviews) | Not enough data | 
| **Predictive Forecasting** | 7.7 (8 reviews) | Not enough data | 
| **CRM Data Enrichment** | 8.8 (7 reviews) | Not enough data | 
| **Actionable Insights** | 9.6 (31 reviews) | Not enough data | 
| **Risk Flagging** | 10.0 (5 reviews) | Not enough data | 
| **Workflow Orchestration** | 9.2 (6 reviews) | Not enough data | 
| **Sales Coaching** | 9.6 (23 reviews) | Not enough data | 
| **Pipeline & Deal Management** | 9.5 (11 reviews) | Not enough data | 
| **Customer Data Capture** | 9.5 (29 reviews) | Not enough data | 

---
## Categories
**Shared Categories (7):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)




---
## Reviewer Demographics

### By Company Size

| Segment | Gong | Salesken | 
|---|---|---|
| **Small-Business** | 13.0% | 6.2% | 
| **Mid-Market** | 69.4% | 57.9% | 
| **Enterprise** | 17.6% | 35.8% | 

### By Industry

#### Gong

- **Computer Software:** 37.5%
- **Information Technology and Services:** 16.9%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer & Network Security:** 1.6%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.3%
- **Other:** 20.4%

#### Salesken

- **Education Management:** 35.6%
- **E-Learning:** 32.2%
- **Marketing and Advertising:** 6.5%
- **Higher Education:** 5.7%
- **Information Technology and Services:** 3.4%
- **Hospital & Health Care:** 2.3%
- **Professional Training & Coaching:** 1.8%
- **Banking:** 1.3%
- **Computer & Network Security:** 1.3%
- **Telecommunications:** 1.0%
- **Other:** 8.8%

---
## Alternatives

### Alternatives to Gong

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25793 reviews)
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- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13806 reviews)

### Alternatives to Salesken

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- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (927 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1362 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Fathom](https://www.g2.com/products/fathom-video/reviews) — 5.0/5 stars (6828 reviews)
- [Balto](https://www.g2.com/products/balto/reviews) — 4.8/5 stars (588 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13806 reviews)

---
## Top Discussions

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

### Salesken

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gong-vs-salesken)