G2 reviewers report that Gong excels in conversation intelligence, with users praising its ability to automatically transcribe and analyze sales calls. One user highlighted its "top tier recording, transcription, summary of sales calls, AI analysis," making it a powerful tool for extracting insights.
Users say Salesken provides a helpful organization tool for customer calls, with feedback indicating it aids in planning calls more effectively. One reviewer noted that it was instrumental in increasing sales by reducing the number of contacts needed with leads.
According to verified reviews, Gong's overall user satisfaction is significantly higher, reflected in its G2 Scores across various categories. Users appreciate its comprehensive features, which include AI-driven insights that help inform design decisions and improve sales strategies.
Reviewers mention that while Salesken offers a solid call tracking solution, it lacks the depth of features found in Gong. Users have noted that Gong's AI capabilities provide a more robust analysis of sales interactions, which is crucial for optimizing performance.
G2 reviewers highlight Gong's ease of use and setup, with many users finding the onboarding process intuitive. This contrasts with Salesken, where some users have expressed challenges in fully leveraging its capabilities without extensive training.
Users report that Gong's extensive review history, with over 6,200 reviews, lends credibility to its performance claims, while Salesken's smaller review count may not provide as comprehensive a picture of user experiences. This difference in review volume suggests that Gong's features and support are more widely validated by the user community.
Pricing
Entry-Level Pricing
Gong
No pricing available
Salesken
No pricing available
Free Trial
Gong
No trial information available
Salesken
Free Trial is available
Ratings
Meets Requirements
9.4
4,951
9.9
337
Ease of Use
9.3
5,007
9.9
334
Ease of Setup
9.1
1,233
9.8
39
Ease of Admin
9.1
770
9.9
20
Quality of Support
9.2
3,516
9.9
335
Has the product been a good partner in doing business?
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
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