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Compare Gong and Rilla 
At a Glance
Market Segments
Mid-Market (69.3% of reviews)
Small-Business (56.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gong
Star Rating
(6,454)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongRilla
Star Rating
(23)5.0 out of 5
Market Segments
Small-Business (56.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about RillaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing top-tier recording and transcription capabilities, with users highlighting its AI analysis that offers insightful summaries of sales calls. This feature is particularly beneficial for teams looking to extract actionable insights from their conversations.
- Users say Rilla shines in its ability to evaluate real-time data, which helps managers and coaches identify training opportunities and improve customer service. This functionality is especially valuable for small businesses aiming to enhance their sales training processes.
- According to verified reviews, Gong has a significantly higher overall satisfaction score, reflecting its strong market presence and user trust. Reviewers appreciate its intuitive onboarding process, making it easier for teams to get started quickly.
- Reviewers mention that while Rilla has a perfect star rating, its limited number of reviews suggests that it may not be as widely adopted or tested as Gong, which has thousands of reviews backing its performance and reliability.
- Users highlight Gong's advanced conversation intelligence features, which automatically transcribe and analyze calls, providing a comprehensive overview of engagement. This capability is a game-changer for sales teams looking to refine their strategies based on real data.
- G2 reviewers note that Rilla's focus on small businesses allows it to cater specifically to their needs, but it may lack some of the advanced features that larger teams find essential, such as extensive coaching materials and playbook creation tools that Gong offers.
Pricing
Entry-Level Pricing
Gong
No pricing availableRilla
No pricing availableFree Trial
Gong
No trial information availableRilla
No trial information availableRatings
Meets Requirements
9.4
4,946
9.6
15
Ease of Use
9.3
5,002
9.6
15
Ease of Setup
9.1
1,229
8.7
9
Ease of Admin
9.1
770
9.0
8
Quality of Support
9.3
3,514
9.7
15
Has the product been a good partner in doing business?
9.3
772
9.6
8
Product Direction (% positive)
9.0
4,624
10.0
15
Features by Category
Lead Facilitation
7.1
350
Not enough data
7.3
344
Not enough data
7.5
348
Not enough data
7.6
347
Not enough data
Organization
8.3
352
Not enough data
8.3
348
Not enough data
8.3
349
Not enough data
Performance Analysis
8.5
350
Not enough data
8.6
354
Not enough data
Sales Analysis
7.8
334
Not enough data
7.9
340
Not enough data
Generative AI
8.6
286
Not enough data
8.9
293
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
102
Not enough data
7.9
103
Not enough data
8.3
101
Not enough data
7.3
98
Not enough data
8.5
103
Not enough data
8.4
101
Not enough data
8.5
97
Not enough data
Repeatability and Reportability
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
Not enough data
AI and Automation
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Not enough data
Generative AI
8.2
91
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Not enough data
Call Analytics
9.6
2752
|
Verified
Not enough data
8.8
2467
|
Verified
Not enough data
9.1
2664
|
Verified
Not enough data
8.3
1794
|
Verified
Not enough data
Agent Performance Management
8.6
1870
|
Verified
Not enough data
8.3
2519
|
Verified
Not enough data
8.7
2305
|
Verified
Not enough data
Generative AI
8.9
674
Not enough data
Agentic AI - Conversation Intelligence
8.0
135
Not enough data
8.0
134
Not enough data
8.2
133
Not enough data
8.0
135
Not enough data
8.2
135
Not enough data
8.1
135
Not enough data
7.9
134
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
803
Not enough data
8.6
726
Not enough data
Predictive Analytics
8.1
721
Not enough data
8.4
749
Not enough data
8.2
735
Not enough data
8.3
723
Not enough data
Sales Management
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
824
Not enough data
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Not enough data
Training
9.0
1966
|
Verified
9.6
12
9.0
2177
|
Verified
9.8
14
8.6
1528
|
Verified
10.0
10
9.2
2216
|
Verified
10.0
8
Feedback
9.3
2371
|
Verified
9.9
12
9.0
1852
|
Verified
9.2
11
9.0
1895
|
Verified
9.3
10
8.8
1605
|
Verified
9.2
13
8.9
1791
|
Verified
9.6
12
8.9
1878
|
Verified
9.3
10
Feature Not Available
9.8
9
Generative AI
8.9
388
Not enough data
Categories
Categories
Shared Categories
Gong and Rilla are categorized as Sales Coaching
Unique Categories
Gong is categorized as Conversation Intelligence, AI Sales Assistant, Sales Engagement, Sales Analytics, and Revenue Operations & Intelligence (RO&I)
Rilla has no unique categories
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rilla
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Construction
52.2%
Renewables & Environment
17.4%
Retail
13.0%
Oil & Energy
4.3%
Management Consulting
4.3%
Other
8.7%
Alternatives
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Rilla has no discussions with answers
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