Compare Gong and Rilla 
Featured Products
At a Glance
Market Segments
Mid-Market (69.4% of reviews)
Small-Business (48.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gong
Star Rating
(6,574)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongRilla
Star Rating
(45)4.8 out of 5
Market Segments
Small-Business (48.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about RillaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing detailed meeting messages, which help users understand customer needs better. This feature has been highlighted as a significant advantage, allowing users to listen to past conversations and extract valuable insights.
- Users say that Rilla offers a strong coaching capability, enabling managers to keep track of technician interactions with customers. This feature is praised for its ability to facilitate unbiased feedback, helping sales reps make immediate improvements in their approach.
- Reviewers mention that Gong's implementation process is notably quick and intuitive, making it easier for teams to get started. Users appreciate the seamless onboarding experience, which contrasts with Rilla, where some users may find the setup less straightforward.
- According to verified reviews, Rilla shines in its ability to provide in-depth insights into sales conversations, which was previously lacking for some users. This transparency allows managers to correct any miscommunication, a feature that users find invaluable for team performance.
- G2 reviewers highlight that Gong's call analysis capabilities are a game-changer for improving communication skills. Users find it beneficial to hear their own calls and learn from them, enhancing their sales techniques over time.
- Users report that while Rilla has a slightly higher star rating, Gong's overall user satisfaction is significantly higher, indicating that despite Rilla's strengths, Gong is perceived as a more reliable partner in the sales coaching space.
Pricing
Entry-Level Pricing
Gong
No pricing availableRilla
No pricing availableFree Trial
Gong
No trial information availableRilla
No trial information availableRatings
Meets Requirements
9.4
5,012
9.4
24
Ease of Use
9.3
5,071
9.0
24
Ease of Setup
9.1
1,284
9.1
16
Ease of Admin
9.1
774
9.1
11
Quality of Support
9.2
3,560
9.4
24
Has the product been a good partner in doing business?
9.3
776
9.4
12
Product Direction (% positive)
9.0
4,685
10.0
24
Features by Category
Lead Facilitation
7.1
347
Not enough data
7.3
341
Not enough data
7.5
346
Not enough data
7.6
345
Not enough data
Organization
8.3
350
Not enough data
8.3
346
Not enough data
8.3
345
Not enough data
Performance Analysis
8.5
347
Not enough data
8.6
352
Not enough data
Sales Analysis
7.7
331
Not enough data
7.9
337
Not enough data
Generative AI
8.6
286
Not enough data
8.9
293
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
55
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
103
Not enough data
7.9
107
Not enough data
8.3
105
Not enough data
7.3
98
Not enough data
8.5
105
Not enough data
8.4
102
Not enough data
8.5
98
Not enough data
Repeatability and Reportability
8.2
100
Not enough data
8.0
101
Not enough data
7.9
99
Not enough data
8.4
108
Not enough data
7.3
97
Not enough data
AI and Automation
7.8
91
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Not enough data
Generative AI
8.2
93
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
49
Not enough data
8.0
47
Not enough data
8.2
48
Not enough data
Call Analytics
9.6
2787
|
Verified
Not enough data
8.8
2480
|
Verified
Not enough data
9.1
2700
|
Verified
Not enough data
8.3
1793
|
Verified
Not enough data
Artificial Intelligence - Conversation Intelligence
8.6
1870
|
Verified
Not enough data
8.3
2539
|
Verified
Not enough data
9.0
5
Not enough data
Generative AI
8.9
696
Not enough data
Agentic AI - Conversation Intelligence
8.0
135
Not enough data
8.0
134
Not enough data
8.1
142
Not enough data
8.0
135
Not enough data
8.2
137
Not enough data
8.1
136
Not enough data
8.0
135
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
378
Not enough data
8.6
408
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Agentic AI - Sales Analytics
8.3
56
Not enough data
8.4
56
Not enough data
8.3
58
Not enough data
8.6
59
Not enough data
8.3
58
Not enough data
Data Sourcing
8.5
747
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
804
Not enough data
8.6
725
Not enough data
Predictive Analytics
8.1
720
Not enough data
8.4
750
Not enough data
8.2
736
Not enough data
8.3
722
Not enough data
Sales Management
8.6
760
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
828
Not enough data
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
62
Not enough data
8.3
62
Not enough data
8.3
60
Not enough data
Training
9.0
1965
|
Verified
9.6
12
9.0
2176
|
Verified
9.6
17
8.6
1525
|
Verified
10.0
10
9.2
2215
|
Verified
10.0
8
Feedback
9.3
2369
|
Verified
9.9
15
9.0
1851
|
Verified
9.3
12
9.0
1892
|
Verified
9.4
11
8.8
1603
|
Verified
9.2
13
8.9
1789
|
Verified
9.6
13
8.9
1876
|
Verified
9.4
11
Feature Not Available
9.8
9
Generative AI
8.9
386
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
9.2
10
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.6
9
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
Categories
Categories
Shared Categories
Gong and Rilla are categorized as Sales Coaching
Unique Categories
Gong is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Analytics, and Revenue AI Platforms
Rilla has no unique categories
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rilla
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.5%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.0%
Financial Services
3.2%
Other
28.4%
Construction
50.0%
Renewables & Environment
12.5%
Retail
9.4%
Real Estate
9.4%
Oil & Energy
3.1%
Other
15.6%
Alternatives
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
PB
Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!Read more
Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.
3 Comments
CG
Very high ferformerRead more
Rilla has no discussions with answers
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