Compare Gong and Read AI 
At a Glance
Market Segments
Mid-Market (69.4% of reviews)
Small-Business (56.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gong
Star Rating
(6,542)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongRead AI
Star Rating
(38)4.0 out of 5
Market Segments
Small-Business (56.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Read AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing detailed meeting messages, which help users understand customer needs better. One user highlighted how Gong allows them to query customer information after meetings, making it invaluable for quick access to important details.
- Users say that Read AI offers a unique advantage by acting as an extra participant in meetings, generating insightful reports that highlight key aspects of discussions. This feature has been particularly praised for its ability to provide feedback on tone and speech speed, enhancing communication skills.
- According to verified reviews, Gong's implementation process is notably smooth, with many users appreciating the intuitive onboarding experience. This ease of setup contrasts with Read AI, where some users have mentioned minor challenges during initial implementation.
- Reviewers mention that Gong's conversation intelligence capabilities are top-notch, receiving a remarkable score in this area. Users find it beneficial for analyzing calls and improving their communication strategies, which has become a crucial part of their daily workflow.
- G2 reviewers highlight that Read AI is particularly useful for recording meetings and webinars, providing excellent transcription and note summaries. Users find this feature essential for managing multiple meetings, ensuring that they never miss important information.
- Users report that Gong consistently delivers high-quality support, with many praising the responsiveness and helpfulness of the support team. In contrast, Read AI users have expressed some dissatisfaction with support quality, indicating a need for improvement in this area.
Pricing
Entry-Level Pricing
Gong
No pricing availableRead AI
No pricing availableFree Trial
Gong
No trial information availableRead AI
No trial information availableRatings
Meets Requirements
9.4
4,986
8.2
34
Ease of Use
9.3
5,044
8.2
35
Ease of Setup
9.1
1,261
8.8
27
Ease of Admin
9.1
775
7.5
14
Quality of Support
9.2
3,542
7.6
26
Has the product been a good partner in doing business?
9.3
777
7.1
13
Product Direction (% positive)
9.0
4,662
7.9
34
Features by Category
Lead Facilitation
7.1
347
Not enough data
7.3
341
Not enough data
7.6
346
Not enough data
7.6
345
Not enough data
Organization
8.3
350
Not enough data
8.3
346
Not enough data
8.3
345
Not enough data
Performance Analysis
8.5
347
Not enough data
8.6
352
Not enough data
Sales Analysis
7.8
331
Not enough data
7.9
337
Not enough data
Generative AI
8.6
286
Not enough data
8.9
293
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
55
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
104
Not enough data
7.9
107
Not enough data
8.3
105
Not enough data
7.3
99
Not enough data
8.5
105
Not enough data
8.4
103
Not enough data
8.5
98
Not enough data
Repeatability and Reportability
8.2
99
Not enough data
8.0
100
Not enough data
7.9
99
Not enough data
8.4
105
Not enough data
7.3
97
Not enough data
AI and Automation
7.8
91
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Not enough data
Generative AI
8.2
93
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
49
Not enough data
8.0
47
Not enough data
8.2
48
Not enough data
Call Analytics
9.6
2776
|
Verified
Not enough data
8.8
2476
|
Verified
Not enough data
9.1
2689
|
Verified
Not enough data
8.3
1793
|
Verified
Not enough data
Artificial Intelligence - Conversation Intelligence
8.6
1870
|
Verified
Not enough data
8.3
2532
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
8.9
693
Not enough data
Agentic AI - Conversation Intelligence
8.0
135
Not enough data
8.0
134
Not enough data
8.1
138
Not enough data
8.0
135
Not enough data
8.2
136
Not enough data
8.1
135
Not enough data
8.0
135
Not enough data
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
378
Not enough data
8.6
408
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
390
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
7.9
13
Not enough data
7.4
13
Not enough data
7.7
13
Meeting Automation - AI Meeting Assistants
Not enough data
8.8
14
Not enough data
7.6
14
Not enough data
7.4
13
Meeting Insights - AI Meeting Assistants
Not enough data
7.1
14
Not enough data
6.5
13
Not enough data
8.2
15
Accessibility - AI Meeting Assistants
Not enough data
6.7
13
Not enough data
7.6
13
Not enough data
7.2
13
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Integration - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security & Compliance - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced AI & Biometric Features - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Voice Recognition
Not enough data
Not enough data
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
746
Not enough data
8.7
788
Not enough data
8.5
716
Not enough data
8.9
804
Not enough data
8.6
726
Not enough data
Predictive Analytics
8.1
720
Not enough data
8.4
750
Not enough data
8.2
736
Not enough data
8.3
722
Not enough data
Sales Management
8.6
760
Not enough data
8.3
721
Not enough data
8.7
757
Not enough data
9.0
826
Not enough data
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
60
Not enough data
Training
9.0
1965
|
Verified
Not enough data
9.0
2178
|
Verified
Not enough data
8.6
1527
|
Verified
Not enough data
9.2
2216
|
Verified
Not enough data
Feedback
9.3
2370
|
Verified
Not enough data
9.0
1853
|
Verified
Not enough data
9.0
1894
|
Verified
Not enough data
8.8
1605
|
Verified
Not enough data
8.9
1791
|
Verified
Not enough data
8.9
1878
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.9
387
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Transcription - AI Note-taking Software
Not enough data
Not enough data
Collaboration & Sharing - AI Note-taking Software
Not enough data
Not enough data
Language & Accent Support - AI Note-taking Software
Not enough data
Not enough data
Multi-Platform Integration - AI Note-taking Software
Not enough data
Not enough data
Privacy & Security Controls - AI Note-taking Software
Not enough data
Not enough data
Searchable Note Archives - AI Note-taking Software
Not enough data
Not enough data
Speaker Identification - AI Note-taking Software
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
7.1
16
Not enough data
7.9
17
Not enough data
7.8
17
Meeting Tools
Not enough data
8.9
20
Not enough data
8.8
18
Not enough data
7.4
17
Not enough data
7.6
17
Post-Meeting Tools
Not enough data
8.0
16
Not enough data
8.0
17
Not enough data
8.4
20
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gong and Read AI are categorized as Conversation Intelligence, AI Sales Assistant, and Sales Coaching
Unique Categories
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Sales Engagement, and Sales Analytics
Read AI is categorized as AI Meeting Assistants, Transcription, AI Note-Taking Software, Meeting Management, Enterprise Search Software, and Voice Recognition
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Read AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.6%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.0%
Financial Services
3.2%
Other
28.4%
Information Technology and Services
13.5%
Computer Software
10.8%
Marketing and Advertising
10.8%
Staffing and Recruiting
8.1%
Telecommunications
5.4%
Other
51.4%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
PB
Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!Read more
Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.
3 Comments
CG
Very high ferformerRead more
Read AI has no discussions with answers
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