Compare Gong and Outplay 
Featured Products
At a Glance
Market Segments
Mid-Market (69.4% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gong
Star Rating
(6,606)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongOutplay
Star Rating
(269)4.5 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OutplaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing detailed meeting messages, which help users understand customer needs better. This feature, along with its ability to analyze calls, has made it a valuable tool for improving communication with prospects and customers.
- Users say that Outplay stands out for its exceptional customer support and seamless CRM integrations. Many appreciate how easy it is to interact with the platform, making it a strong choice for those who prioritize support and integration capabilities.
- Reviewers mention that Gong's implementation process is notably quick and intuitive, with many users highlighting the ease of setup as a significant advantage. This has contributed to a smoother onboarding experience compared to Outplay, which, while still user-friendly, has received slightly lower ratings in this area.
- According to verified reviews, Outplay shines in email tracking and automation, with users praising its ability to manage scheduling and follow-ups efficiently. This feature allows sales teams to focus more on engaging with potential customers rather than getting bogged down in administrative tasks.
- G2 reviewers highlight that Gong has a higher overall satisfaction score, reflecting its strong performance in user experience and product direction. Users appreciate the insights it provides, which help them make informed decisions in their sales processes.
- Users report that while both platforms offer valuable features, Gong's advanced analytics and call recording capabilities are particularly beneficial for mid-market companies looking to enhance their sales strategies, whereas Outplay is often favored by small businesses for its straightforward functionality and support.
Pricing
Entry-Level Pricing
Gong
No pricing availableOutplay
No pricing availableFree Trial
Gong
No trial information availableOutplay
Free Trial is available
Ratings
Meets Requirements
9.4
5,036
8.5
203
Ease of Use
9.3
5,097
8.7
201
Ease of Setup
9.1
1,305
8.6
81
Ease of Admin
9.1
776
8.9
79
Quality of Support
9.2
3,577
9.0
199
Has the product been a good partner in doing business?
9.3
778
9.0
80
Product Direction (% positive)
9.0
4,708
9.3
187
Features by Category
Lead Facilitation
7.1
346
Not enough data
7.3
340
Not enough data
7.5
345
Not enough data
7.6
344
Not enough data
Organization
8.3
349
Not enough data
8.3
345
Not enough data
8.3
344
Not enough data
Performance Analysis
8.5
346
Not enough data
8.6
351
Not enough data
Sales Analysis
7.7
330
Not enough data
7.9
336
Not enough data
Generative AI
8.6
285
Not enough data
8.9
292
Not enough data
Agentic AI - AI Sales Assistant
8.1
53
Not enough data
7.9
52
Not enough data
8.2
55
Not enough data
8.3
53
Not enough data
8.2
52
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
104
8.9
135
|
Verified
8.0
108
9.2
145
|
Verified
8.3
105
8.4
110
|
Verified
7.3
98
8.4
119
|
Verified
8.5
107
8.0
119
|
Verified
8.4
102
8.4
93
8.5
98
8.2
81
Repeatability and Reportability
8.2
100
8.2
95
|
Verified
8.0
101
8.6
119
|
Verified
7.9
99
8.6
120
|
Verified
8.5
111
Feature Not Available
7.3
97
7.6
62
AI and Automation
7.8
91
8.0
92
7.7
88
7.9
77
7.4
87
8.0
88
7.6
87
7.5
68
8.0
87
7.4
64
Generative AI
8.2
93
7.1
14
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
49
Not enough data
8.0
47
Not enough data
8.2
48
Not enough data
Call Analytics
9.6
2791
|
Verified
Not enough data
8.8
2481
|
Verified
Not enough data
9.1
2703
|
Verified
Not enough data
8.3
1793
|
Verified
Not enough data
Artificial Intelligence - Conversation Intelligence
8.6
1870
|
Verified
Not enough data
8.3
2542
|
Verified
Not enough data
9.2
6
Not enough data
Generative AI
8.9
696
Not enough data
Agentic AI - Conversation Intelligence
8.0
134
Not enough data
8.0
134
Not enough data
8.1
143
Not enough data
8.0
135
Not enough data
8.2
136
Not enough data
8.1
135
Not enough data
7.9
134
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
377
Not enough data
8.6
407
Not enough data
8.2
347
Not enough data
8.4
355
Not enough data
8.0
249
Not enough data
8.1
245
Not enough data
CRM Data Enrichment
9.0
401
Not enough data
8.8
388
Not enough data
9.1
423
Not enough data
Feature Not Available
Not enough data
8.6
253
Not enough data
Account Management
8.1
324
Not enough data
8.2
339
Not enough data
8.3
349
Not enough data
8.6
370
Not enough data
8.5
259
Not enough data
8.1
240
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
40
Not enough data
8.0
41
Not enough data
7.6
39
Not enough data
7.3
37
Not enough data
7.4
39
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.4
100
Not enough data
8.3
94
Not enough data
8.1
77
Customizations
Not enough data
8.7
83
Not enough data
9.0
102
Not enough data
8.4
97
Not enough data
8.4
76
Not enough data
8.6
90
Generative AI
Not enough data
7.0
11
Agentic AI - Sales Analytics
8.3
56
Not enough data
8.4
56
Not enough data
8.3
58
Not enough data
8.6
59
Not enough data
8.3
58
Not enough data
Data Sourcing
8.5
747
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
804
Not enough data
8.6
725
Not enough data
Predictive Analytics
8.1
721
Not enough data
8.4
750
Not enough data
8.2
736
Not enough data
8.3
722
Not enough data
Sales Management
8.6
760
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
828
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.9
58
|
Verified
Not enough data
7.9
45
|
Verified
Not enough data
7.9
51
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
Not enough data
Contacts
Not enough data
8.2
65
|
Verified
Not enough data
8.0
47
|
Verified
Not enough data
8.2
65
|
Verified
Insights
Not enough data
8.3
65
|
Verified
Not enough data
8.2
64
|
Verified
Not enough data
7.8
43
|
Verified
Not enough data
8.9
69
|
Verified
Not enough data
8.0
60
|
Verified
Not enough data
Not enough data
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
62
Not enough data
8.3
62
Not enough data
8.3
60
Not enough data
Training
9.0
1966
|
Verified
Not enough data
9.0
2178
|
Verified
Not enough data
8.6
1526
|
Verified
Not enough data
9.2
2216
|
Verified
Not enough data
Feedback
9.3
2371
|
Verified
Not enough data
9.0
1852
|
Verified
Not enough data
9.0
1893
|
Verified
Not enough data
8.8
1603
|
Verified
Not enough data
8.9
1789
|
Verified
Not enough data
8.9
1876
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.9
386
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
9.6
23
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
17
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.4
15
Not enough data
Not enough data
Not enough data
9.6
15
Not enough data
Categories
Categories
Shared Categories
Gong and Outplay are categorized as Sales Engagement and AI Sales Assistant
Unique Categories
Gong is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Coaching, Sales Analytics, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outplay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.5%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.0%
Financial Services
3.2%
Other
28.5%
Computer Software
29.6%
Information Technology and Services
15.0%
Staffing and Recruiting
9.6%
Marketing and Advertising
9.6%
Financial Services
5.4%
Other
30.8%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
PB
Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!Read more
Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.
3 Comments
CG
Very high ferformerRead more
Outplay has no discussions with answers
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