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Compare Gong and Outplay 
Featured Products
At a Glance
Market Segments
Mid-Market (69.4% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Gong
Star Rating
(6,462)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongOutplay
Star Rating
(269)4.5 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OutplaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing top-tier recording and transcription features, with users praising its ability to automatically analyze sales calls and generate insightful summaries. This functionality is particularly beneficial for teams looking to extract actionable insights from their conversations.
- Users say that Outplay stands out for its seamless CRM integrations, which many find unmatched in the sales enablement space. Reviewers appreciate how easy it is to connect with potential customers across various platforms, making it a strong choice for small businesses focused on outreach.
- According to verified reviews, Gong's implementation process is notably quick and intuitive, with many users highlighting the smooth onboarding experience. This contrasts with Outplay, where some users have mentioned a more complex setup, although they do commend the responsive customer support that assists during the integration process.
- Reviewers mention that Gong's overall user experience is enhanced by its high ratings in ease of use and admin capabilities, making it a preferred choice for mid-market companies. In comparison, while Outplay also scores well in usability, it faces challenges in matching the same level of satisfaction among larger teams.
- Users highlight that Outplay effectively reduces the burden of email management, automating scheduling and follow-ups. This feature is particularly appreciated by users who want to streamline their daily tasks, whereas Gong, while strong in call analysis, does not focus as heavily on email automation.
- G2 reviewers note that Gong's advanced AI capabilities, such as conversation intelligence and event engagement insights, provide a significant advantage for sales teams looking to leverage data for better decision-making. Outplay, while offering solid features, does not match the depth of AI-driven insights that Gong provides.
Pricing
Entry-Level Pricing
Gong
No pricing availableOutplay
No pricing availableFree Trial
Gong
No trial information availableOutplay
Free Trial is available
Ratings
Meets Requirements
9.4
4,951
8.5
203
Ease of Use
9.3
5,007
8.7
201
Ease of Setup
9.1
1,233
8.6
81
Ease of Admin
9.1
770
8.9
79
Quality of Support
9.2
3,516
9.0
199
Has the product been a good partner in doing business?
9.3
772
9.0
80
Product Direction (% positive)
9.0
4,629
9.3
187
Features by Category
Lead Facilitation
7.1
349
Not enough data
7.3
343
Not enough data
7.5
347
Not enough data
7.6
346
Not enough data
Organization
8.3
351
Not enough data
8.3
347
Not enough data
8.3
348
Not enough data
Performance Analysis
8.5
349
Not enough data
8.6
353
Not enough data
Sales Analysis
7.7
333
Not enough data
7.9
339
Not enough data
Generative AI
8.6
286
Not enough data
8.9
293
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
102
8.9
135
|
Verified
7.9
104
9.2
145
|
Verified
8.3
101
8.4
110
|
Verified
7.3
98
8.4
119
|
Verified
8.5
103
8.0
119
|
Verified
8.4
101
8.4
93
8.5
97
8.2
81
Repeatability and Reportability
8.2
99
8.2
95
|
Verified
8.0
99
8.6
119
|
Verified
7.9
98
8.6
120
|
Verified
8.3
103
Feature Not Available
7.3
97
7.6
62
AI and Automation
7.8
90
8.0
92
7.7
88
7.9
77
7.4
87
8.0
88
7.6
87
7.5
68
8.0
87
7.4
64
Generative AI
8.2
91
7.1
14
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Not enough data
Call Analytics
9.6
2756
|
Verified
Not enough data
8.8
2467
|
Verified
Not enough data
9.1
2666
|
Verified
Not enough data
8.3
1794
|
Verified
Not enough data
Agent Performance Management
8.6
1871
|
Verified
Not enough data
8.3
2521
|
Verified
Not enough data
8.7
2308
|
Verified
Not enough data
Generative AI
8.9
678
Not enough data
Agentic AI - Conversation Intelligence
8.0
135
Not enough data
8.0
134
Not enough data
8.2
133
Not enough data
8.0
135
Not enough data
8.2
135
Not enough data
8.1
135
Not enough data
7.9
134
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.4
100
Not enough data
8.3
94
Not enough data
8.1
77
Customizations
Not enough data
8.7
83
Not enough data
9.0
102
Not enough data
8.4
97
Not enough data
8.4
76
Not enough data
8.6
90
Generative AI
Not enough data
7.0
11
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
803
Not enough data
8.6
726
Not enough data
Predictive Analytics
8.1
721
Not enough data
8.4
750
Not enough data
8.2
736
Not enough data
8.3
723
Not enough data
Sales Management
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
825
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.9
58
|
Verified
Not enough data
7.9
45
|
Verified
Not enough data
7.9
51
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
Not enough data
Contacts
Not enough data
8.2
65
|
Verified
Not enough data
8.0
47
|
Verified
Not enough data
8.2
65
|
Verified
Insights
Not enough data
8.3
65
|
Verified
Not enough data
8.2
64
|
Verified
Not enough data
7.8
43
|
Verified
Not enough data
8.9
69
|
Verified
Not enough data
8.0
60
|
Verified
Not enough data
Not enough data
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Not enough data
Training
9.0
1966
|
Verified
Not enough data
9.0
2177
|
Verified
Not enough data
8.6
1528
|
Verified
Not enough data
9.2
2216
|
Verified
Not enough data
Feedback
9.3
2371
|
Verified
Not enough data
9.0
1852
|
Verified
Not enough data
9.0
1895
|
Verified
Not enough data
8.8
1605
|
Verified
Not enough data
8.9
1791
|
Verified
Not enough data
8.9
1879
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.9
388
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gong and Outplay are categorized as Sales Engagement and AI Sales Assistant
Unique Categories
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Coaching, and Sales Analytics
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outplay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.2%
Other
28.4%
Computer Software
29.6%
Information Technology and Services
15.0%
Staffing and Recruiting
9.6%
Marketing and Advertising
9.6%
Financial Services
5.4%
Other
30.8%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Outplay has no discussions with answers
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